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Duration 5 Days 30 CPD hours This course is intended for Cloud Solutions Architects  DevOps Engineers  Individuals using Google Cloud Platform who deploy applications, monitor operations, and manage enterprise solutions Overview At course completion, you will have attained knowledge of: Fundamentals of Google Cloud Platform (GCP) Google Cloud Storage Google Compute Engine Google Cloud SQL Load Balancing (LB) Google Cloud Monitoring Auto-Scaling Virtual Private Cloud (VPC) Network Cloud Identity and Access Management (IAM) Cloud CDN and DNS Cloud VPN Google Cloud Deployment Manager Google Container Engine Cloud Run Cloud Bigtable Cloud Datastore Cloud BigQuery Cloud DataFlow Cloud DataProc Cloud Pub/Sub In this course you will attain a deep knowledge of Google Cloud Platform infrastructure and design patterns on developing applications on GCP. This course will prepare you for the Google Cloud Architect Associate Certification Exam. Fundamentals of Google Cloud Platform (GCP) Overview Regions and Zones Review of major GCP services Google Cloud Storage Fundamental APIs Consistency Cloud Storage Namespace Buckets and Objects Bucket and Object Naming Guidelines Encryption Object Versioning Object Lifecycle Management Access Control Access Control Lists Signed URL Multipart upload Resumable upload Understanding Pricing for Cloud Storage Offline Media Import/Export Architecture case study of common Use Cases of Google Cloud Storage Hands-on: Cloud Storage Lab; Creating Buckets, objects, and managing access control Google Compute Engine Compute Engine Architecture VM Instances types Persistence Disks Images Generating Custom Images IP Addresses Static IPs Ephemeral Access Control Options IAM Service Account Monitoring Instances with Google Cloud Monitoring Compute Engine Networks and Firewalls Hands-on: Hosting an Application on Compute Engine Google Cloud SQL Core advantages of Cloud SQL Cloud SQL database instance types Access Control High availability options Failover Read replica Backup options On Demand Automated Understanding Pricing of Cloud SQL Load Balancing (LB) Fundamentals of a Load Balancer Network Load balancing HTTPS Load balancing Cross region Load balancing Content Load balancing Target proxies SSL Load Balancing Internal Load Balancing Network Load Balancing Understanding Pricing for Load Balancer Google Cloud Monitoring Architecture of Cloud Monitoring Supported metrics Stackdriver Monitoring APIs Auto-Scaling Overview of Autoscaling Auto-scaling Fundamentals Instance groups Templates Policies Decisions Hands-on: Deploying a scale application on GCP using Autoscaling, Compute Engine, Cloud SQL, Load Balancers. Virtual Private Cloud (VPC) Network Salient features of Virtual Private Cloud (VPC) Network Infrastructure Virtual Private Cloud (VPC) Networking Fundamentals Subnetworks Firewall Internal DNS Network Routes Hands-on: Hosting Secure Applications in Google Cloud VPC Networks Cloud Identity and Access Management (IAM) Introduction User and Service Accounts IAM Roles Policy Hands-on: Managing Users, Policies and Granting Roles using Service Accounts Cloud CDN and DNS What is CDN Google Cloud CDN Cloud CDN Concepts Some of the Cloud CDN Edge locations Cloud DNS Cloud DNS Terminologies Supported Record Types Hands-on: Moving an Existing Domain Name to Cloud DNS Cloud VPN Cloud VPN overview Types of Cloud VPN Specifications Maintenance and Availability Google Cloud Deployment Manager Deployment Manager Deployment Manager Fundamentals Runtime Configurator Quotas Hands-on: Generating and Creating Cloud Deployment Manager Template Google Container Engine Google Container Engine Overview Docker Overview Kubernetes Terminologies Replication Controller Deployment Price and Quotas Hands-on: Deploying WordPress Cluster using Container Engine Cloud Run Overview of Cloud Run Deploy a Prebuilt Sample container Cloud Bigtable Overview of Cloud Bigtable Access Control Performance Locations Cloud Datastore Overview of Cloud Datastore Limits Storage Size Multitenancy Benefits of Multitenancy Encryption Locations Cloud BigQuery BigQuery Overview Interacting with BigQuery Datasets, Tables, and Views Partitioned Tables Query Plan Explanation Hands-on: Getting Started with BigQuery Cloud DataFlow Overview Programming Model DataFlow SDK 1.x for java Cloud Dataflow SDK 2.x Security and Permissions Advanced Access Control Cloud DataProc Overview Clusters Versioning Cloud Pub/Sub Overview of Cloud Pub/Sub Pub/Sub Concepts and Message Flow Data Model Cleanup of All Services Hands-on: Cloud Pub/Sub Lab with Background Cloud Function Additional course details: Nexus Humans Google Cloud Engineer Associate Certification Bootcamp training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Google Cloud Engineer Associate Certification Bootcamp course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with some experience in the field who want to expand or refresh their knowledge and improve their skills. It is also intended for customer service professionals who have taken on, or are looking to assume, greater leadership responsibility. Overview In this course, you will refresh and expand your customer service skill set. You will: Apply fundamental customer service knowledge and skills. Manage your everyday workflow. Take care of customers by assessing their needs, resolving their issues, and encouraging further sales. Deal with challenging customer interactions. Apply customer service leadership skills In this course, you will apply important principles and skills you can use as a customer service professional. In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities. Applying Customer Service Foundations Topic A: Assess Customer Service Basics Topic B: Develop Interpersonal Skills Managing Your Workflow Topic A: Apply Organizational Skills Topic B: Handle Simultaneous Customer Contacts Topic C: Manage Individual Stress Taking Care of Customers Topic A: Maintain Focus on the Issue Topic B: Assess Customers Topic C: Diagnose Customers? Problems Topic D: Educate the Customer Topic E: Resolve Customers? Problems Topic F: Encourage Further Sales Through Service Dealing with Challenging Customer Interactions Topic A: Recognize Difficult Situations Topic B: Work within Your Company Parameters Topic C: Handle a Difficult Interaction Topic D: Overcome Negativity Topic E: Redirect the Customer Topic F: Follow Up on a Challenging Situation Progressing to Leadership Topic A: Lead from Within Your Team Topic B: Address Escalated Customer Issues Topic C: Analyze Customer Service Metrics Additional course details: Nexus Humans Excellence in Customer Service (Advanced) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Excellence in Customer Service (Advanced) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for IT professionals across a broad range of disciplines who need to perform essential Linux administration tasks including installation, establishing network connectivity, managing physical storage, and basic security administration. This course relates to Red Hat Enterprise Linux 7 and is designed for IT pros without previous Linux admin experience. The course focuses on providing students with Linux admin 'survival skills' by focusing on core admin tasks. Access the command line Log in to a Linux system and run simple commands using the shell. Manage files from the command line Copy, move, create, delete, and organize files from the bash shell prompt. Getting help in Red Hat Enterprise Linux Resolve problems by using online help systems and Red Hat support utilities. Create, view, and edit text files Create, view, and edit text files from command output or in an editor Manage local Linux users and groups Manage local Linux users and groups, and administer local password policies. Control access to files with Linux file system permissions Set Linux file system permissions on files and interpret the security effects of different permission settings. Monitor and manage Linux processes Obtain information about the system, and control processes running on it. Control services and daemons Control and monitor network services and system daemons using systemd. Configure and secure OpenSSH service Access and provide access to the command line on remote systems securely using OpenSSH. Analyze and store logs Locate and accurately interpret relevant system log files for troubleshooting purposes. Manage Red Hat Enterprise Linux networking Configure basic IPv4 networking on Red Hat Enterprise Linux systems. Archive and copy files between systems Archive files and copy them from one system to another. Install and update software packages Download, install, update, and manage software packages from Red Hat and yum package repositories. Access Linux file systems Access and inspect existing file systems on a Red Hat Enterprise Linux system. Use virtualized systems Create and use Red Hat Enterprise Linux virtual machines with KVM and libvirt.

Duration 1 Days 6 CPD hours This course is intended for Individuals taking this course are business professionals seeking to develop or increase their emotional intelligence. Overview In this course, you will explore the concept of emotional intelligence. You will: Identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations. Assess and develop your personal emotional intelligence competencies. Assess and develop your social emotional intelligence competencies. Practice emotional intelligence in common workplace scenarios. It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you'll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you'll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills. Recognizing the Benefits of Emotional Intelligence Define Emotional Intelligence Recognize EQ's Impact on Work Experience Increasing Your Personal Emotional Intelligence in the Workplace Develop Your Level of Self-Awareness Develop Your Self-Regulation Skills Develop Your Motivation Increasing Your Social Emotional Intelligence in the Workplace Develop Your Empathy Develop Your Social Skills Practicing Emotional Intelligence in the Workplace Practice Emotionally Intelligent Leadership Build an Emotionally Intelligent Team Manage Change Manage Conflict Coach for Performance Additional course details: Nexus Humans Emotional Intelligence for Business Professionals (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Emotional Intelligence for Business Professionals (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Network Administrators Network security Administrators Network Security Engineer Network Defense Technicians CND Analyst Security Analyst Security Operator Anyone who involves in network operations Overview A dedicated focus on IoT security Network virtualization practices for the remote workforce Enhanced Cloud Security & IoT and Operational Technology (OT) Modules Introduction to threat intelligence In-depth Attack Surface Analysis Certified Network Defender (CND) is a vendor-neutral, hands-on, instructor-led comprehensive network security certification training program. It is a skills-based, lab intensive program based on the security education framework and work role task analysis presented by the National Infocomm Competency Framework (NICF) as well as a job-task analysis and cybersecurity education framework by the National Initiative of Cybersecurity Education (NICE). The course has also been mapped to global job roles and to the Department of Defense (DoD) job roles for system/network administrators. The program prepares network administrators how to identify what parts of an organization need to be reviewed and tested for security vulnerabilities and how to reduce, prevent, and mitigate risks in the network. CND covers the protect, detect, respond and predict approach to network security. Course Outline Network Attacks and Defense Strategies Administrative Network Security Technical Network Security Network Perimeter Security Endpoint Security-Windows Systems Endpoint Security-Linux Systems Endpoint Security- Mobile Devices Endpoint Security-IoT Devices Administrative Application Security Data Security Enterprise Virtual Network Security Enterprise Cloud Network Security Enterprise Wireless Network Security Network Traffic Monitoring and Analysis Network Logs Monitoring and Analysis Incident Response and Forensic Investigation Business Continuity and Disaster Recovery Risk Anticipation with Risk Management Threat Assessment with Attack Surface Analysis Threat Prediction with Cyber Threat Intelligence

Duration 3 Days 18 CPD hours This course is intended for This course is intended for: DevOps engineers DevOps architects Operations engineers System administrators Developers Overview In this course, you will learn to: Use DevOps best practices to develop, deliver, and maintain applications and services at high velocity on AWS List the advantages, roles and responsibilities of small autonomous DevOps teams Design and implement an infrastructure on AWS that supports DevOps development projects Leverage AWS Cloud9 to write, run and debug your code Deploy various environments with AWS CloudFormation Host secure, highly scalable, and private Git repositories with AWS CodeCommit Integrate Git repositories into CI/CD pipelines Automate build, test, and packaging code with AWS CodeBuild Securely store and leverage Docker images and integrate them into your CI/CD pipelines Build CI/CD pipelines to deploy applications on Amazon EC2, serverless applications, and container-based applications Implement common deployment strategies such as 'all at once,' 'rolling,' and 'blue/green' Integrate testing and security into CI/CD pipelines Monitor applications and environments using AWS tools and technologies DevOps Engineering on AWS teaches you how to use the combination of DevOps cultural philosophies, practices, and tools to increase your organization?s ability to develop, deliver, and maintain applications and services at high velocity on AWS. This course covers Continuous Integration (CI), Continuous Delivery (CD), infrastructure as code, microservices, monitoring and logging, and communication and collaboration. Hands-on labs give you experience building and deploying AWS CloudFormation templates and CI/CD pipelines that build and deploy applications on Amazon Elastic Compute Cloud (Amazon EC2), serverless applications, and container-based applications. Labs for multi-pipeline workflows and pipelines that deploy to multiple environments are also included. Module 0: Course overview Course objective Suggested prerequisites Course overview breakdown Module 1: Introduction to DevOps What is DevOps? The Amazon journey to DevOps Foundations for DevOps Module 2: Infrastructure automation Introduction to Infrastructure Automation Diving into the AWS CloudFormation template Modifying an AWS CloudFormation template Demonstration: AWS CloudFormation template structure, parameters, stacks, updates, importing resources, and drift detection Module 3: AWS toolkits Configuring the AWS CLI AWS Software Development Kits (AWS SDKs) AWS SAM CLI AWS Cloud Development Kit (AWS CDK) AWS Cloud9 Demonstration: AWS CLI and AWS CDK Hands-on lab: Using AWS CloudFormation to provision and manage a basic infrastructure Module 4: Continuous integration and continuous delivery (CI/CD) with development tools CI/CD Pipeline and Dev Tools Demonstration: CI/CD pipeline displaying some actions from AWS CodeCommit, AWS CodeBuild, AWS CodeDeploy and AWS CodePipeline Hands-on lab: Deploying an application to an EC2 fleet using AWS CodeDeploy AWS CodePipeline Demonstration: AWS integration with Jenkins Hands-on lab: Automating code deployments using AWS CodePipeline Module 5: Introduction to Microservices Introduction to Microservices Module 6: DevOps and containers Deploying applications with Docker Amazon Elastic Container Service and AWS Fargate Amazon Elastic Container Registry and Amazon Elastic Kubernetes service Demonstration: CI/CD pipeline deployment in a containerized application Module 7: DevOps and serverless computing AWS Lambda and AWS Fargate AWS Serverless Application Repository and AWS SAM AWS Step Functions Demonstration: AWS Lambda and characteristics Demonstration: AWS SAM quick start in AWS Cloud9 Hands-on lab: Deploying a serverless application using AWS Serverless Application Model (AWS SAM) and a CI/CD Pipeline Module 8: Deployment strategies Continuous Deployment Deployments with AWS Services Module 9: Automated testing Introduction to testing Tests: Unit, integration, fault tolerance, load, and synthetic Product and service integrations Module 10: Security automation Introduction to DevSecOps Security of the Pipeline Security in the Pipeline Threat Detection Tools Demonstration: AWS Security Hub, Amazon GuardDuty, AWS Config, and Amazon Inspector Module 11: Configuration management Introduction to the configuration management process AWS services and tooling for configuration management Hands-on lab: Performing blue/green deployments with CI/CD pipelines and Amazon Elastic Container Service (Amazon ECS) Module 12: Observability Introduction to observability AWS tools to assist with observability Hands-on lab: Using AWS DevOps tools for CI/CD pipeline automations Module 13: Reference architecture (Optional module) Reference architectures Module 14: Course summary Components of DevOps practice CI/CD pipeline review AWS Certification

Duration 3 Days 18 CPD hours This course is intended for Team leaders, managers, executives, and other business and IT professionals who lead others as well as Individual contributors ready for transformational self-development as a leader. Overview Recognize vulnerability as the emotion we feel during times of uncertainty, risk, and emotional exposure. Explain why courage requires vulnerability. Establish a link between what I learned and behaviors I want to change. Recognize the critical role that self-awareness plays in daring leadership. Give examples to support how armor - not fear -is the greatest obstacle to daring leadership. Identify the four skill sets that make up courage: rumbling with vulnerability, living into our values, BRAVING trust, and learning to rise. Recognize that courage is a collection of four skill sets that are measurable, observable, and teachable. Recognize that vulnerability is the birthplace of many of the behaviors that define daring leadership, including creativity, accountability, and difficult conversations. Give examples of why daring leadership requires showing up for hard conversations and rumbles, including giving and receiving feedback. This workshop is all about your own leadership self-awareness, identifying your call to courage as a leader and the learning, practice and integration of the four courage skills sets so you can show up authentically in life and leadership. Dare to Lead? is the ultimate playbook for developing brave leaders and courageous cultures. The greatest barrier to daring leadership is not fear; the greatest obstacle is armor ? how we self-protect when we feel uncertainty, risk and emotional exposure. Learn the skills to move from armored leadership to daring leadership. Daring leaders are self-aware, know how to have hard conversations, hold themselves and others accountable, build trust, lead with empathy and connection, take smart risks that lead to innovation, reset quickly after disappointments and setbacks, and give and receive feedback. This interactive curriculum is delivered in five, half-day sessions and is based on the research by Bren‚ Brown. This course comes with a PDF workbook and an Amazon gift card to purchase the Dare to Lead? book in the version of your choice. You also have access to a series of leadership and personal development assessments and exclusive training videos led by Dr. Bren‚ Brown. At the end of the event, a digital badge is awarded to those who complete 24 hours of course content. The Heart of Daring Leadership Permission Slips Container Building Armored Leadership versus Daring Leadership Call to Courage Assembling Our Armor Building Grounded Confidence to Replace our Armor Aplying the 5Cs Self-Awareness & Emotional Literacy Developing Emotional Literacy Getting Curious About Emotions Exploring the Iceberg The Myths of Vulnerability Rumbling with Vulnerability The Six Myths of Vulnerability Exploring Your Arena Shame Resilience Shame 101 Defining Shame The Physiology of Shame Shame Shields How Shame Shows Up in Organizations How Shame Shows up at Work Empathy and Self-Compassion Attributes of Empathy What Does Empathy Look Like? Empathy Misses Comparative Suffering Self-Compassion Talk to Yourself the Way You Talk to Someone You Love Empathy & Self-Compassion Commitment Supplemental Exercise: Kristin Neff?s Self-Compassion Scale Supplemental Exercise: Putting Empathy, Curiosity, and Rumble Tools in Action Living Into Our Values Living Into Our Values Values Clarification Taking Values from Professing Words to Practicing Behaviors Grounded Confidence and Rumbling Skills Grounded Confidence and Rumbling Skills Rumble Starters The 5Cs of Strategic Thinking, Decision Making, and Delegation Using the 5Cs Supplemental Exercise ? Gritty Faith & Gritty Facts Supplemental Exercise ? Horizon Conflict Engaged Feedback Giving Engaged Feedback Recognizing Defensiveness in Feedback Conversations BRAVING Trust BRAVING Trust Square Squad Rumbling with Self-Trust Trust with Others Trust on Teams Rumbling with Living BIG Learning to Rise: The Reckoning Learning to Rise: The Rising Strong Process The Rising Strong Process Getting Emotionally Hooked Offloading Hurt: Barriers to Reckoning with Emotion Strategies for Reckoning with Emotion The Rumble and The Revolution Writing My SFD The Delta The Revolution: When the Process Becomes a Daily Practice Supplemental Exercise ? Reset and Resilience Practices Integration Dare to Lead Integration Plan

Duration 2 Days 12 CPD hours This course is intended for The primary audiences for the course are as follows: Cisco customers ? Contact Center Management, Contact Center Supervisors and Customer technical personnel Cisco technology partners Cisco employees Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of Cisco Unified Intelligence Center Describe reporting concepts and capabilities and features of Cisco Unified Intelligence Center reports Provide a detailed description and labs of how to modify reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) by customizing reports using various methods. (i.e. creating thresholds, show/hide columns, charts and more) The Cisco Unified Intelligence Center 11.6 for End Users (CUIC11.6EU v1.1) course is a two-day instructor-led training (ILT) course. Cisco Unified Intelligence Center is a comprehensive, end-to-end reporting solution, designed to make the task of creating and modifying reports easier on the customer and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families. Cisco Unified Intelligence Center Overview Introducing Cisco Unified Intelligence Center What Contact Center products use CUIC for reporting Cisco Unified Intelligence Center Administration and Security The End User and CUIC Security Running and Modifying CUIC Reports Running Cisco Unified Intelligence Center Reports Using Permalinks Help Dashboards Modifying a CUIC Stock Report Cisco Unified Intelligence Center Dashboards Understanding Cisco Unified CCE Key Concepts Creating a New Cisco Unified Intelligence Center Report

Duration 2 Days 12 CPD hours This course is intended for #NAME? Overview The learning objectives for CDA include a practical understanding of: Goals, history, terminology, and pipeline The importance, practices, and transformation of a DevOps collaborative culture Design practices, such as modular design and microservices Continuous Integration (Cl), such as version control, builds, and remediation Tenets and best practices of Continuous Testing (CT) Continuous Delivery and Deployment (CD): packaging, containers, and release Continuous Monitoring (CM): monitoring and analysis infrastructure, process, and apps Infrastructure and tools: frameworks, tools, and infrastructure as code Security Assurance: DevSecOps The opportunity to hear and share real-life scenarios This course is designed for participants who are engaged in the design, implementation, and management of DevOps deployment pipelines and toolchains that support Continuous Integration, Continuous Delivery, Continuous Testing and potentially Continuous Deployment. The course highlights underpinning processes, metrics, APls and cultural considerations with Continuous Delivery. Key benefits of Continuous Delivery will be covered including increased velocity to assist organizations to respond to market changes rapidly, thus being able to outmaneuver competition, reduce risk and lower costs while releasing higher quality solutions. Increased productivity and employee morale by having more activities performed by pipelines instead of humans so teams can focus on vision while pipelines do the execution.This course prepares you for the Continuous Delivery Ecosystem Foundation(CDEF) certification. Course Introduction Course goals Course agenda CDA Concepts Continuous delivery (CD) definition Architecting for continuous delivery Continuous delivery and DevOps Relationships between CD, Waterfall, Agile, ITIL, and DevOps Benefits of continuous delivery CDA Culture Importance of culture to the CD Architect What a CD Architect can do about culture How to maintain culture Assignment: DevOps culture and practices to create flow Design Practices for Continuous Delivery Why design is important to continuous delivery CD Architect?s role in design Key design principles CD best practices Microservices and containers Continuous Integration Continuous integration (CI) defined CD Architect?s role in CI Importance of CI Benefits of CI CI best practices Assignment: Optimizing CI workflows Continuous Testing Continuous testing (CT) defined Importance of CT Benefits of CT CD Architect?s role in CT Five tenets of CT CT best practices Assignment: Handling environment inconsistencies Continuous Delivery and Deployment Continuous delivery defined Continuous deployment defined Benefits of continuous delivery and deployment CD Architect?s role in continuous delivery and deployment Continuous delivery and deployment best practices Assignment: Distinguishing continuous delivery and deployment Continuous Monitoring Continuous monitoring defined Importance of continuous monitoring CD Architect?s role in continuous monitoring Continuous monitoring best practices Assignment: Monitoring build progress Infrastructure and Tools Importance of infrastructure and tools CD Architect?s role in infrastructure and tools Building a DevOps toolchain Infrastructure/tools best practices Assignment: identifying common infrastructure/tool components Security Assurance Importance of security assurance DevSecOps and Rugged DevOps defined CD Architect?s role in security Security best practices Assignment: Applying security practices Capstone exercise Identifying toolchain and workflow improvements Summary Additional Sources of Information Exam Preparations Exam requirements Sample exam review

Duration 5 Days 30 CPD hours This course is intended for Built for IT Professionals working with Citrix ADC and Gateway, with little or no previous Citrix networking experience. Potential students include administrators, engineers, and architects interested in learning how to deploy or manage Citrix ADC or Citrix Gateway environments. Overview Identify the functionality and capabilities of Citrix ADC and Citrix Gateway Explain basic Citrix ADC and Gateway network architecture Identify the steps and components to secure Citrix ADC Configure Authentication, Authorization, and Auditing Integrate Citrix Gateway with Citrix Virtual Apps, Citrix Virtual Desktops and other Citrix components Expand your Citrix networking knowledge and skills by enrolling in this five-day course. It covers Citrix ADC essentials, including secure load balancing, high availability and operations management, and also focuses on Citrix Gateway. You will learn to deliver secure remote access to apps and desktops integrating Citrix Virtual Apps and Citrix Desktops with Citrix Gateway Getting Started Introduction to Citrix ADC Feature and Platform Overview Deployment Options Architectural Overview Setup and Management Basic Networking Networking Topology Citrix ADC Components Routing Access Control Lists ADC Platforms Citrix ADC MPX Citrix ADC VPX Citrix ADC CPX Citrix ADC SDX Citrix ADC BLX High Availability Citrix ADC High Availability High Availability Configuration Managing High Availability In Service Software Upgrade Troubleshooting High Availability Load balancing Load Balancing Overview Load Balancing Methods and Monitors Load Balancing Traffic Types Load Balancing Protection Priority Load Balancing Load Balancing Troubleshooting SSL Offloading SSL Overview SSL Configuration SSL Offload Troubleshooting SSL Offload SSL Vulnerabilities and Protections Security Authentication, Authorization, and Auditing Configuring External Authentication Admin Partitions Monitoring and Troubleshooting Citrix ADC Logging Monitoring with SNMP Reporting and Diagnostics AppFlow Functions Citrix Application Delivery Management Troubleshooting Citrix Gateway Introduction to Citrix Gateway Advantages and Utilities of Citrix Gateway Citrix Gateway Configuration Common Deployments AppExpert Expressions Introduction to AppExpert Policies Default Policies Explore Citrix ADC Gateway Policies Policy Bind Points Using AppExpert with Citrix Gateway Authentication, Authorization, and Secure Web Gateway Authentication and Authorization Multi-Factor Authentication nFactor Visualizer SAML authentication Managing Client Connections Introduction to Client Connections Session Policies and Profiles Pre and Post Authentication Policies Citrix Gateway Deployment Options Managing User Sessions Integration for Citrix Virtual Apps and Desktops Virtual Apps and Desktop Integration Citrix Gateway Integration Citrix Gateway WebFront ICA Proxy Clientless Access and Workspace App Access Fallback SmartControl and SmartAccess for ICA Configuring Citrix Gateway Working with Apps on Citrix Gateway RDP Proxy Portal Themes and EULA