Overview Develop your knowledge of generic and specialist cleaning principles and gain the skills to establish your own cleaning business. The Cleaning teaches fundamental cleaning procedures and practices for cleaning homes, commercial kitchens, offices, and other premises. You will familiarise with a range of techniques and tools used by professional cleaning services, learning how to perform deep cleans on various surfaces. What's more, this practical training course will help you get started in setting up your own cleaning business from scratch, with essential information on cleaning regulations in the UK. Why buy this Cleaning? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Cleaning there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Cleaning does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Cleaning was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Cleaning is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:19:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:26:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:24:00 Module 04: House Cleaning House Cleaning 00:22:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:22:00 Module 07: Office Cleaning Office Cleaning 00:19:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:18:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:21:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:22:00 Module 13: Customer Satisfaction Customer Satisfaction 00:23:00 Module 14: Management of Staff Management of Staff 00:22:00 Module 15 Marketing, Advertising and Sales Marketing, Advertising and Sales 00:24:00 Module 16: Expansion Management Expansion Management 00:17:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:24:00 Mock Exam Mock Exam - Cleaning 00:20:00 Final Exam Final Exam - Cleaning 00:20:00 Assignment Assignment - Cleaning 00:00:00
Dive into the vital world of electrical safety with the 'PAT Training' course, a compelling blend of theoretical knowledge and regulatory compliance. Imagine possessing the power to ensure safety in every plug and cable, a guardian against the dangers of faulty electrical equipment. The course opens with an introduction to Portable Appliance Testing (PAT), leading you through the critical statutes that govern this essential practice. As you navigate through the modules, you become the sentinel of electrical safety, entrusted with the well-being of workplaces and public spaces. With each step forward in the curriculum, your mastery of risk assessment and hazard control strengthens, transforming you into a key player in maintaining operational integrity. Your journey advances with in-depth explorations into appliance classification, rigorous testing procedures, and meticulous reporting techniques. This is where you learn not just the 'how', but the 'why' behind each inspection and test, ensuring that every piece of equipment under your watch meets the highest standards of electrical safety. Learning Outcomes Comprehend PAT's significance and the legal frameworks that underpin it. Conduct thorough risk assessments and implement strategies to mitigate hazards. Classify electrical appliances and determine their maintenance requisites accurately. Perform detailed visual examinations and utilise testing instruments proficiently. Adhere to British Standards, adapting to recent modifications and maintaining meticulous records. Why choose this PAT Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the PAT Training Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this PAT Training course for? Aspiring safety professionals with a focus on electrical appliance compliance. Technical personnel responsible for workplace equipment maintenance. Compliance officers looking to expand their knowledge in electrical safety regulations. Engineers seeking a detailed understanding of PAT procedures and standards. Facility managers tasked with overseeing electrical safety and equipment integrity. Career path PAT Tester: £18,000 - £25,000 Health and Safety Officer: £25,000 - £40,000 Maintenance Engineer: £27,000 - £45,000 Electrical Compliance Officer: £30,000 - £50,000 Facilities Manager: £26,000 - £40,000 Quality Assurance Technician: £22,000 - £35,000 Prerequisites This PAT Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This PAT Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to PAT Introduction to PAT 00:25:00 Module 02: Relevant Statutory Provisions for PAT Relevant Statutory Provisions for PAT 00:25:00 Module 03: Safety Responsibilities & Maintenance Provisions Safety Responsibilities & Maintenance Provisions 00:20:00 Module 04: Risk Assessment Risk Assessment 00:30:00 Module 05: Reducing and Controlling Risks Reducing and Controlling Risks 00:30:00 Module 06: Electrical Units and Appliance Classification Electrical Units and Appliance Classification 00:20:00 Module 07: Equipment Coverage & Maintenance Needs Equipment Coverage & Maintenance Needs 00:25:00 Module 08: Initial Visual Examination Initial Visual Examination 00:25:00 Module 09: Instruments for Testing and Equipment Inspection Instruments for Testing and Equipment Inspection 00:20:00 Module 10: Electrical Installation Testing Electrical Installation Testing 00:35:00 Module 11: Lead & RCD Testing Lead & RCD Testing 00:20:00 Module 12: Safety Precautions in Electrical Testing Safety Precautions in Electrical Testing 00:30:00 Module 13: Reporting and Record-keeping Reporting and Record-keeping 00:25:00 Module 14: Testing for New or Used Equipment Testing for New or Used Equipment 00:15:00 Module 15: British Standards and Latest Changes British Standards and Latest Changes 00:25:00
This course offers an in-depth exploration of parental mental health and its impact on child protection. It covers various mental health disorders, including stress, anxiety, schizophrenia, personality disorders, mood disorders, eating and sleeping disorders, self-harm, and suicide. Participants will learn how these conditions can affect families and relationships, and gain insights into strategies for addressing family issues and building healthy relationships. Additionally, the course delves into safeguarding practices, assessing needs, providing help, and ensuring child protection within the context of parental mental health. Learning Outcomes: Understand the basics of mental health and its relevance to parenting and child protection. Identify and comprehend various mental health disorders and their implications. Explore strategies for managing stress, anxiety, and other mental health challenges. Gain insights into the complexities of schizophrenia and personality disorders. Learn about mood disorders and their potential impact on family dynamics. Understand eating and sleeping disorders in the context of parenting and family life. Address self-harm and suicide concerns while considering their effects on families. Acquire skills in assessing needs, providing help, and building positive relationships within families. Why buy this Diploma in Parental Mental Health & Child Protection at QLS Level 5? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this course for? This Diploma in Parental Mental Health & Child Protection at QLS Level 5 course is ideal for Parents, caregivers, and family members seeking understanding and coping strategies for parental mental health. Mental health professionals interested in working with families and children in challenging situations. Social workers, counselors, and therapists aiming to enhance their knowledge of family dynamics and child protection. Individuals working in child welfare, education, or healthcare industries focusing on family and child support. Prerequisites This Diploma in Parental Mental Health & Child Protection at QLS Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Family Support Worker - Average Salary: £23,000 - £30,000 per year. Mental Health Counselor - Average Salary: £28,000 - £38,000 per year. Child Welfare Specialist - Average Salary: £30,000 - £40,000 per year. Social Worker - Average Salary: £32,000 - £42,000 per year. Child Protection Officer - Average Salary: £35,000 - £45,000 per year. Certification After studying the course materials of the Diploma in Parental Mental Health & Child Protection at QLS Level 5 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Parental Mental Health & Child Protection Module 01: Introduction to Mental Health 00:19:00 Module 02: Stress and Anxiety Disorders 00:31:00 Module 03: Schizophrenia 00:25:00 Module 04: Personality Disorders 00:41:00 Module 05: Mood Disorders 00:21:00 Module 06: Eating & Sleeping Disorders 00:43:00 Module 07: Self-Harm and Suicide 00:19:00 Module 08: Solving Family Issues - Part 1 00:49:00 Module 09: Solving Family Issues - part 2 00:45:00 Module 10: Safeguarding - Assessing need and providing help (Part 1) 00:33:00 Module 11: Safeguarding - Assessing Need and Providing Help (Part 2) 00:37:00 Module 12: Building Relationships 00:36:00 Assignment Assignment - Diploma in Parental Mental Health & Child Protection at QLS Level 5 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Unlock the secrets to excelling in the world of fashion with our comprehensive Fashion Store Assistant and Personal Shopper Course. Whether you're passionate about assisting customers in finding their perfect style or you dream of becoming a trusted personal shopper, this course is designed to equip you with the skills and knowledge needed to thrive in the industry. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, learners will gain essential skills for working in a fashion store and as a personal shopper. They start by exploring career options and receiving guidance on how to succeed in this field. Understanding consumer behavior and excelling in customer service are key focuses, teaching students how to meet customer needs effectively. Communication skills are honed, including how to interact professionally and handle different situations with customers. Fashion and trends are covered to keep learners updated on what's popular in the industry. They also learn strategies to attract customers to their shops, making their store appealing and inviting. Planning advice helps them organize their work efficiently. Lastly, the course introduces the profession of a personal shopper, detailing what it involves and how to thrive in this role. Overall, students acquire a well-rounded understanding of the fashion retail environment and the skills needed to provide excellent service and succeed in the industry. Course Curriculum Module 01: Career Guidance Module 02: Understanding Consumer Behaviour and Excelling in Customer Service Module 03: Communication and Protocol Module 04: Fashion and Trends Module 05: How to Make Your Shop a Magnet to Customers Module 06: Planning Advice Module 07: Profession of a Personal Shopper as a Profession Learning Outcomes: Understand consumer behaviour to enhance customer service and satisfaction. Develop effective communication skills essential for client interaction and engagement. Gain insights into current fashion trends and industry protocols. Implement strategies to attract and retain customers in retail environments. Learn planning techniques to optimize store layout and product presentation. Explore the role and responsibilities of a personal shopper profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in fashion retail environments. Those interested in enhancing customer service skills in retail settings. Individuals keen on understanding fashion trends and consumer behaviour. Aspiring personal shoppers looking to develop their career in fashion. Retail professionals seeking to advance their skills in customer engagement. Career path Fashion Store Assistant Retail Sales Associate Personal Shopper Fashion Retail Manager Customer Service Advisor Visual Merchandiser Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you ready to unlock your inner handy skills and embark on a journey towards becoming a capable handyperson? Our comprehensive course, "Introduction to Handyperson," is designed to equip you with all the essential knowledge and skills you need to tackle a wide range of tasks around the home and beyond. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This course provides a comprehensive introduction to becoming a handyperson, covering essential skills and knowledge needed for various tasks. Students learn about workplace health and safety practices to ensure they can work safely. They are introduced to the fundamentals of handyperson work, including understanding and using basic tools and equipment effectively. Basic maintenance skills are taught, such as fixing and repairing common household issues. Students also gain knowledge in electrical work and plumbing skills, which are crucial for handling repairs and installations around the home. They learn techniques for working with walls, floors, and general carpentry, along with drilling, tiling, and welding tasks. Additionally, the course covers appliance maintenance, painting, and decorating techniques. Lastly, students learn about providing handyperson services and the basics of starting a business in this field, as well as gaining insights into managing construction projects effectively. Course Curriculum Module 01: Health and Safety at Work Module 02: Introduction to Handyperson Module 03: Basic Tools and Equipment Module 04: Basic Maintenance Skills Module 05: Electrical Work Module 06: Plumbing Skills Module 07: Walls and Floors Module 08: General Carpentry Module 09: Drilling, Tiling, and Welding Module 10: Appliances Module 11: Painting and Decorating Module 12: Handyperson Services and Setting Up Business Module 13: Construction Projects Learning Outcomes: Identify workplace hazards and apply health and safety regulations effectively. Demonstrate proficiency in using basic handyperson tools and equipment. Perform routine maintenance tasks on various household and commercial systems. Apply electrical and plumbing skills to solve common household issues. Execute basic carpentry, tiling, and welding tasks accurately and safely. Plan and execute painting, decorating, and minor construction projects efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Homeowners looking to enhance DIY skills economically. Individuals exploring entry-level opportunities in property maintenance. Anyone interested in learning basic home repair and improvement techniques. DIY enthusiasts eager to broaden their practical skill set affordably. Beginners seeking foundational knowledge in handyperson services. Career path Maintenance Assistant Property Caretaker Handyman/woman Facilities Maintenance Technician Building Services Operative Home Improvement Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In the contemporary world, mastering Public Speaking & Communication is paramount. Such a course equips individuals with the skills necessary to effectively convey ideas, connect with audiences, and articulate thoughts with clarity and conviction. Understanding Your Audience, Crafting a Fundamental Outline, and Structuring the Program are pivotal in tailoring messages to suit diverse listeners. Developing Content and Integration and Synthesis further refine one's ability to craft compelling narratives. Preparation Strategies and Managing Anxiety are indispensable tools for overcoming nerves and delivering speeches confidently. Effective Speech Delivery (Part I) and (Part II) polish presentation techniques, ensuring messages resonate powerfully. With this skill set, individuals not only enhance their daily interactions but also boost their professional prospects. In the UK job market, employers highly value candidates proficient in Public Speaking & Communication, often offering competitive salaries commensurate with this expertise. The demand for such skills is on the rise, with a significant increase in opportunities for those adept in communication, estimated at a growth rate of 10% annually. Key Features This Public Speaking & Communication Skills Course Includes: This Public Speaking & Communication Skills Course is CPD Certified Developed by Specialist Lifetime Access Course Curriculum This Public Speaking & Communication Skills Course: Module 01: Understanding Your Audience Module 02: Crafting a Fundamental Outline Module 03: Structuring the Program Module 04: Developing Content Module 05: Integration and Synthesis Module 06: Preparation Strategies Module 07: Managing Anxiety Module 08: Effective Speech Delivery (Part I) Module 09: Effective Speech Delivery (Part II) Module 10: Questions and Answers Learning Outcomes This Public Speaking & Communication Skills Course: Audience identification in Public Speaking: Determine target demographics for effective communication strategies. Outline creation: Develop structured frameworks for coherent speech delivery. Program organization: Arrange content logically to enhance audience comprehension. Speech development: Elaborate on ideas with relevant examples and details. Comprehensive integration: Merge all components seamlessly for cohesive presentations. Nervousness management: Employ techniques to alleviate anxiety during public speaking engagements. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Public Speaking & Communication Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Public Speaking & Communication Skills. Moreover, this course is ideal for: Professionals seeking enhanced communication proficiency. Students aiming to excel in public speaking engagements. Individuals preparing for leadership roles requiring effective communication. Entrepreneurs seeking to pitch ideas persuasively to diverse audiences. Public figures aspiring to refine their public speaking skills. Requirements There are no requirements needed to enrol into this Public Speaking & Communication Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Public Speaking & Communication Skills course. Career path After finishing this Public Speaking & Communication Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Public Speaking & Communication are: Communications Officer - £25K to 35K/year Marketing Executive - £22K to 40K/year Corporate Trainer - £30K to 50K/year Event Coordinator - £20K to 35K/year Human Resources Specialist - £25K to 40K/yr Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you ready to elevate your administrative career to new heights? Our Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking Course is designed to empower you with the essential skills and knowledge needed to excel in today's fast-paced business environment. According to Reed a Executive Secretary can earn from £40,000 to £50,000 in a year depending on qualification, experience, location and other factors. Join our Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course and become the indispensable right-hand person every executive dreams of. Key Features This Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking Course Includes: CPD Certified Office Skills: Admin, Secretarial & PA (Executive PA) Course Developed by Specialist Lifetime Access Course Curriculum of Office Skills: Admin, Secretarial & PA (Executive PA) Course: Module 1: Foundational Skills 1.1 Introduction to Personal Assistant 1.2 Telephone Etiquette for Business 1.3 Effective Business Writing 1.4 Enhancing Communication Skills Module 2: Representing the Company 2.1 Advocating for Your Boss and Company 2.2 Excellence in Customer Service Module 3: Organizational Skills 3.1 Organizational Skills 3.2 Successful Planning and Scheduling 3.3 Mastering Time Management Module 4: Record Keeping & Documentation 4.1 Maintaining Records and Filing Systems 4.2 Invoicing and Petty Cash Procedures Module 5: Meeting and Event Management 5.1 Coordination of Meetings and Conferences 5.2 Arranging Travel Logistics 5.3 Introduction to Minute Writing 5.4 Preparing for Minute-Taking 5.5 Understanding the Meeting Structure 5.6 Documenting Meetings, Decisions, and Actions 5.7 Techniques for Minute Taking 5.8 Building Confidence in Meeting Facilitation Module 6: Specialized Roles & Services 6.1 Handling Mail Services and Shipping Learning Outcomes: Understand roles of a PA and key communication techniques. Develop proficiency in business writing and telephone etiquette and Office Skills. Master organisational techniques for effective planning and scheduling. Implement record-keeping systems, including filing and invoicing. Coordinate meetings, conferences, and travel arrangements efficiently. Acquire expertise in minute taking and building confidence in related tasks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking. Moreover, this course is ideal for: Individuals aspiring to administrative and secretarial roles. Employees seeking to enhance their office management capabilities. Professionals looking to upgrade their organisational skills. Individuals preparing for roles as executive PAs. Staff wanting to refine their communication and representation techniques. Anyone who wants to know more about Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. Requirements There are no requirements needed to enrol into this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. We welcome individuals from all backgrounds and levels of experience to enrol into this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. Career path After finishing this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking are: Personal Assistant Executive Secretary Administrative Coordinator Office Manager Event Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Unlock the secrets to excelling in the world of fashion with our comprehensive Fashion Store Assistant and Personal Shopper Course. Whether you're passionate about assisting customers in finding their perfect style or you dream of becoming a trusted personal shopper, this course is designed to equip you with the skills and knowledge needed to thrive in the industry. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, learners will gain essential skills for working in a fashion store and as a personal shopper. They start by exploring career options and receiving guidance on how to succeed in this field. Understanding consumer behavior and excelling in customer service are key focuses, teaching students how to meet customer needs effectively. Communication skills are honed, including how to interact professionally and handle different situations with customers. Fashion and trends are covered to keep learners updated on what's popular in the industry. They also learn strategies to attract customers to their shops, making their store appealing and inviting. Planning advice helps them organize their work efficiently. Lastly, the course introduces the profession of a personal shopper, detailing what it involves and how to thrive in this role. Overall, students acquire a well-rounded understanding of the fashion retail environment and the skills needed to provide excellent service and succeed in the industry. Course Curriculum Module 01: Career Guidance Module 02: Understanding Consumer Behaviour and Excelling in Customer Service Module 03: Communication and Protocol Module 04: Fashion and Trends Module 05: How to Make Your Shop a Magnet to Customers Module 06: Planning Advice Module 07: Profession of a Personal Shopper as a Profession Learning Outcomes: Understand consumer behaviour to enhance customer service and satisfaction. Develop effective communication skills essential for client interaction and engagement. Gain insights into current fashion trends and industry protocols. Implement strategies to attract and retain customers in retail environments. Learn planning techniques to optimize store layout and product presentation. Explore the role and responsibilities of a personal shopper profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in fashion retail environments. Those interested in enhancing customer service skills in retail settings. Individuals keen on understanding fashion trends and consumer behaviour. Aspiring personal shoppers looking to develop their career in fashion. Retail professionals seeking to advance their skills in customer engagement. Career path Fashion Store Assistant Retail Sales Associate Personal Shopper Fashion Retail Manager Customer Service Advisor Visual Merchandiser Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.