10743 Professional Skills Course (PSC) courses in Sheffield delivered On Demand

Dive into the realm of 'Service Helpdesk & Technical Support' with our comprehensive course, designed meticulously for those keen on mastering the nuances of telecommunication in the business world. As the digital age sweeps across industries, the ability to maintain effective telephonic relationships stands paramount. Whether it's managing interoffice communications, ensuring proper phone etiquette, or solving dilemmas over the call, this course lays down a roadmap, paving your way to be the linchpin in any organisation's communication chain. Learning Outcomes Acquire proficiency in managing both inbound and outbound telephonic communications. Understand and implement superior telephone etiquette and rapport-building techniques. Develop the ability to address challenging callers through active listening and effective problem-solving methods. Master organisational, record-keeping, and business writing proficiencies to streamline operations. Enhance customer relationships with tailored strategies and effective planning. Why buy this Service Helpdesk & Technical Support Course course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Service Helpdesk & Technical Support Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Service Helpdesk & Technical Support Course course for? Individuals keen on spearheading telecommunication efforts within a corporate setting. Aspiring customer service representatives aiming for excellence in their roles. Managers seeking to refine their team's telecommunication procedures and protocols. Entrepreneurs wanting to establish robust communication lines in their ventures. Any professional eager to augment their telephone-based interaction skills. Prerequisites This Service Helpdesk & Technical Support Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Service Helpdesk & Technical Support Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Helpdesk Technician: £20,000 - £26,000 Technical Support Specialist: £25,000 - £32,000 Customer Service Representative: £18,000 - £24,000 Communication Coordinator: £23,000 - £29,000 Customer Relationship Manager: £30,000 - £40,000 Telecommunication Specialist: £28,000 - £35,000 Course Curriculum Module 01: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:11:00 Module 02: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:32:00 Module 03: Business Telephone Skills Business Telephone Skills 00:20:00 Module 04: Building Rapport Over the Phone Building Rapport Over the Phone 00:25:00 Module 05: Inbound and Outbound Calls Inbound and Outbound Calls 00:17:00 Module 06: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:29:00 Module 07: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 08: Intra Organisation Dealings Intra Organisation Dealings 00:36:00 Module 09: Problem Solving over the Phone Problem Solving over the Phone 01:05:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:42:00 Module 12: Organisational Skills Organisational Skills 01:17:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Relationship Management Customer Relationship Management 00:43:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00

Immerse yourself in the enlightening realm of 'Workplace Stress Management'. This pivotal course unravels the complex tapestry of stress, offering learners a profound understanding of its intricacies and implications in the professional setting. Navigate the labyrinth of nerve responses and the role personality plays in stress perception. More crucially, garner the tools and strategies to effectively manage stress both in your professional environment and in personal spheres, striking that elusive balance between work and life. Learning Outcomes: Understand the fundamentals of stress and its effects on individuals. Recognise and address the signs and symptoms of workplace stress. Evaluate the influence of personality traits on stress perception and reaction. Develop strategies to manage and alleviate stress at work. Cultivate practices to achieve a harmonious work-life balance. Why buy this Workplace Stress Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Workplace Stress Management Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Workplace Stress Management course for? Individuals experiencing workplace stress and seeking coping strategies. Managers and team leaders aiming to foster a stress-free work environment. HR professionals keen on promoting employee well-being. Mental health practitioners expanding their expertise in occupational stress. Anyone aspiring to achieve a balanced professional and personal life. Career path Workplace Well-being Consultant: £28,000 - £55,000 Occupational Health Advisor: £30,000 - £50,000 Mental Health Counsellor: £23,000 - £48,000 HR Welfare Officer: £24,000 - £42,000 Stress Management Trainer: £26,000 - £53,000 Employee Assistance Programme (EAP) Consultant: £29,000 - £56,000 Prerequisites This Workplace Stress Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Workplace Stress Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Defining Stress Defining Stress 00:14:00 Module 02: Responses of the Nerves Responses of the Nerves 00:19:00 Module 03: Stress at Workplace Stress at Workplace 00:15:00 Module 04: Personality and Stress Personality and Stress 00:14:00 Module 05: Managing Stress at Work Managing Stress at Work 00:17:00 Module 06: Personal Stress Management Personal Stress Management 00:22:00 Module 07: Work-Life Balance Work-Life Balance 00:19:00 Assignment Assignment - Workplace Stress Management 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Enterprise Resource Planning (ERP) Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Enterprise Resource Planning (ERP) Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Enterprise Resource Planning (ERP) Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Enterprise Resource Planning (ERP) Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Enterprise Resource Planning (ERP)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Enterprise Resource Planning (ERP) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Enterprise Resource Planning (ERP) course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Enterprise Resource Planning (ERP) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Enterprise Resource Planning (ERP) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Enterprise Resource Planning (ERP) is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Operations of an Economic Entity: Enterprise Resource Planning Operations of an Economic Entity: Enterprise Resource Planning 00:03:00 The Hierarchical Perspective 00:02:00 Enterprise Resource Planning ERP 00:01:00 Technology's Role in Business 00:03:00 Types of Information Systems 00:03:00 Interrelations between Systems 00:01:00 Functional IT Systems 00:01:00 Section 02: Entrepreneurship Creativity & Innovation Enterprise Resource Planning: External Priorities 00:02:00 Why ERP? 00:02:00 Overall Implementation Requisites for ERP 00:02:00 Challenges of ERP Implementation in Business 00:02:00 Senior and Project Management 00:03:00 Critical Factors for Successful ERP Implementation 00:07:00 Implementation Steps 00:03:00 ERP: Integration and Supply Chain Support 00:02:00 Web Services Integration Options 00:02:00 Market Information and Sales Orders 00:02:00 Benefits of the Marketing Information System 00:02:00 Customer Relationship Management 00:02:00 Customer Relationship Management Functions 00:02:00 Section 03: Enterprise Resource Planning: Internal Priorities ERP: HR Planning and Utilization 00:03:00 What is an HRIS? 00:05:00 ERP: Electronic Commerce - Accounting System Interface 00:04:00 E-Commerce Supply Chain Management Solutions 00:04:00 Problems in ERP and E-Commerce Integration 00:01:00 Section 04: Operational Indicator, KPI's & Metrics Operational Indicator, KPI's and Metrics 00:03:00 What is Metrics? 00:01:00 Need for Metrics in Testing and Quality Analysis 00:01:00 Metrics Continued 00:04:00 What are Quality Metrics? 00:03:00 Tips of Selection of Quality Metrics 00:02:00 Lead, Spot & Lagged Indicators - Drive, Monitor & Report Indicators 00:05:00 Lean Manufacturing and Agility 00:05:00 Quantitative vs. Qualitative Indicators and Measurement Scope 00:02:00 Section 05: Measurement and Presentation Tools Measurement and Presentation Tools 00:02:00 Mechanisms of Success 00:03:00 Monitoring, Evaluation and Reporting 00:05:00 Balanced Scorecard Perspectives 00:04:00 Strategy Mapping 00:03:00 Balanced Scorecards vs. Dashboards 00:04:00 Metrics Measurements: IT Systems in ERP 00:04:00 Assignment Assignment - Enterprise Resource Planning (ERP) 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Process Improvement Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Process Improvement Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Process Improvement Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Process Improvement Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Process Improvement? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Process Improvement there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Process Improvement course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Process Improvement does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Process Improvement was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Process Improvement is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction Introduction 00:04:00 Module 02: The Fundamentals of Process Improvement The fundamentals of Process Improvement 00:15:00 Module 03: Types of Process in Process Improvement Types of Process in Process Improvement (The Process Available) 00:06:00 Module 04: The Process of Delivering Process Improvement Identify the Process 00:03:00 Map the as-is Process 00:02:00 Identify the Value-add and Non value-add Steps 00:02:00 Map the to-be Process 00:02:00 Gap Analysis 00:03:00 Map the Realised Process 00:03:00 Test the New Process 00:03:00 Provide Wider Updates 00:03:00 Module 05: LIVE Demonstration of a Process Improvement LIVE Demonstration of a Process Improvement 00:18:00 Module 06: Close Out Close Out 00:06:00 Assignment Assignment - Process Improvement 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Solicitor Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Solicitor Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Solicitor Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Solicitor Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Solicitor? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Solicitor there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Solicitor course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Solicitor does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Solicitor was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Solicitor is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Solicitor Introduction to Solicitor 00:14:00 Module 02: The Standards of Professional Conduct The Standards of Professional Conduct 00:14:00 Module 03: Relationship with Client Relationship with Other Solicitors 00:08:00 Module 04: Privilege and Confidentiality Privilege and Confidentiality 00:10:00 Module 05: The Solicitor's Relationship with the Court The Solicitor's Relationship with the Court 00:10:00 Module 06: Relationship with Other Solicitors Relationship with Other Solicitors 00:08:00 Module 07: Practicing As a Solicitor Practicing As a Solicitor 00:10:00 Module 08: Professional Legal Ethics and Complaining Professional Legal Ethics and Complaining 00:12:00

Empower your professional journey with our insightful The Purpose of Professional Boundaries: Ethical and Professional Practice course. Our curriculum is meticulously designed to shed light on the essence and significance of professional boundaries, an integral element in maintaining a healthy and efficient workplace environment.    Boost your understanding of relationships, legal aspects, and the purpose of maintaining professional boundaries, and leverage them to grow mutual respect, integrity, and productivity at work. Advance your knowledge with our engaging modules, covering a wide spectrum of topics from comprehending negative consequences to upholding your professional boundaries.    Discover the critical role of codes of conduct in preserving the sanctity of professional relationships and learn how to handle the delicate balance of professional interactions. Our comprehensive course serves as a blueprint for navigating the complexities of professional ethics and boundaries. Position yourself ahead in your career by mastering the art of maintaining professional boundaries.    The Purpose of Professional Boundaries course is ideal for anyone seeking to excel in their professional life, enhance their workplace relations, and promote ethical conduct. Equip yourself with the necessary tools and knowledge to make a positive impact on your professional environment. Start your journey towards ethical and professional excellence by enrolling in the course today! Learning Outcome   Understand the concept and purpose of professional boundaries. Navigate the complexities of relationships within professional boundaries. Comprehend the legal implications of professional boundaries. Learn the principles and support mechanisms for maintaining professional boundaries. Understand the repercussions of crossing professional boundaries. Acquire skills to uphold codes of conduct and sustain professional boundaries. Who is this course for: Professionals aiming to foster a healthy workplace environment. Managers seeking to implement ethical practices within their teams. Individuals aiming to understand and navigate workplace relationships. Those interested in learning about the legal aspects of professional boundaries. Aspiring leaders seeking to enhance their professional conduct. Certification After studying the course materials of The Purpose of Professional Boundaries: Ethical and Professional Practice course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed The Purpose of Professional Boundaries: Ethical and Professional Practice course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path The Purpose of Professional Boundaries course offers valuable insights for individuals across all professional fields. It provides a strong foundation for aspiring managers, HR professionals, and leaders, shaping them into effective, ethical, and respected figures in their workplace. The course enhances your professional growth and offers significant advantages in roles that require strong interpersonal skills and ethical practices.   Course Curriculum Module 01: What are professional boundaries What are professional boundaries 00:25:00 Module 02: Purpose of a professional boundary Purpose of a professional boundary 00:25:00 Module 03: Relationships and professional boundaries Relationships and professional boundaries 00:35:00 Module 04: Professional Boundaries and the Law Professional Boundaries and the Law 00:30:00 Module 05: Principles and Support for Maintaining Professional Boundaries Principles and Support for Maintaining Professional Boundaries 00:25:00 Module 06: Code of Conducts Code of Conducts 00:22:00 Module 07: Understanding Negative Consequences Understanding Negative Consequences 00:22:00 Module 08: Maintaining Boundaries Maintaining Boundaries 00:30:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Asbestos Awareness Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Asbestos Awareness Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Asbestos Awareness Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Asbestos Awareness Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Asbestos Awareness? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Asbestos Awareness there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Asbestos Awareness course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Asbestos Awareness does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Asbestos Awareness was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Asbestos Awareness is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Asbestos Module 01: Introduction to Asbestos 00:48:00 Module 02: Legal Framework Module 02: Legal Framework 00:54:00 Module 03: Risk Assessment Module 03: Risk Assessment 00:42:00 Module 04: Asbestos Containing Materials Module 04: Asbestos Containing Materials 00:51:00 Module 05: Emergency Procedures Module 05: Emergency Procedures 00:39:00

The 'Leadership, Personal Development, and Networking' course is designed to equip individuals with essential management and leadership skills, along with personal development techniques. Participants will explore various leadership theories, communication strategies, negotiation techniques, and stress management methods, among other topics, to excel in their professional roles and build effective networks. Learning Outcomes: Understand the fundamental concepts of management and leadership and their roles in organizational success. Explore different leadership theories to identify effective leadership styles suitable for various situations. Improve management and leadership performance through the application of proven strategies and best practices. Foster high-performance teams by promoting collaboration, communication, and shared goals among team members. Learn motivational techniques to inspire and engage employees, enhancing their productivity and job satisfaction. Develop organizational skills to enhance efficiency, time management, and resource allocation. Master talent management principles to attract, retain, and develop a skilled and motivated workforce. Implement succession planning strategies to ensure smooth leadership transitions within the organization. Understand the fundamentals of business process management and its impact on organizational effectiveness. Enhance communication skills to convey ideas, instructions, and feedback effectively to team members and stakeholders. Learn negotiation techniques to achieve mutually beneficial outcomes in professional settings. Manage meetings efficiently and provide constructive feedback for continuous improvement. Navigate and manage organizational change effectively, minimizing resistance and maximizing positive outcomes. Improve time management skills to optimize productivity and achieve personal and professional goals. Develop stress management techniques to cope with workplace pressures and maintain overall well-being. Cultivate emotional intelligence in leadership to build better relationships and make well-informed decisions. Learn conflict management strategies to address and resolve conflicts constructively. Navigate office politics with tact and professionalism, fostering a harmonious work environment. Understand risk management principles and methods to mitigate potential risks and uncertainties. Explore the concepts of corporate responsibility and ethics, promoting ethical conduct and social responsibility within the organization. Why buy this Leadership, Personal Development and Networking? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Leadership, Personal Development and Networking you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Leadership, Personal Development and Networking does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Leadership, Personal Development and Networking was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Leadership, Personal Development and Networking is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:39:00 Module 2: Leadership Theories Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams High Performance Teams 00:32:00 Module 5: Motivating Employees Motivating Employees 00:26:00 Module 6: Organisational Skills Organisational Skills 00:26:00 Module 7: Talent Management Talent Management 00:37:00 Module 8: Succession Planning Succession Planning 00:24:00 Module 9: Business Process Management Business Process Management 00:29:00 Module 10: Communication Skills Communication Skills 00:28:00 Module 11: Negotiation Techniques Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change Managing Change 00:22:00 Module 14: Time Management Time Management 00:37:00 Module 15: Stress Management Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict Managing Conflict 00:14:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:34:00 Module 19: Risk Management Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:20:00

Embark on a comprehensive journey through the world of sales with this course that focuses on practical techniques for success. From understanding the essentials of sales and sales growth to mastering persuasive sales presentations, negotiations, and communication skills, this course equips you with effective strategies to excel in the sales domain. Learn to handle objections, leverage marketing, and build strong customer relationships while discovering valuable tips and tricks for achieving successful sales outcomes. Learning Outcomes: Grasp the fundamental concepts of sales and its importance. Develop strategies for driving sales growth and expansion. Explore the techniques of sales hypnosis for impactful communication. Master the art of creating compelling sales presentations. Understand the relationship between sales and marketing. Identify the leverage points and limitations within the sales process. Enhance your communication skills for effective customer interactions. Gain insights into successful sales negotiations and objection handling. Why buy this Sales Training: Practical Sales Techniques?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Sales Training: Practical Sales Techniques you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Sales Training: Practical Sales Techniques course is ideal for Sales professionals seeking practical strategies to boost performance. Business owners and entrepreneurs looking to enhance their sales skills. Individuals interested in pursuing a career in sales or marketing. Anyone who wants to improve their ability to communicate persuasively and close deals effectively. Prerequisites This Sales Training: Practical Sales Techniques was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Sales Representative - Average Earnings: £20,000 - £30,000 per year. Sales Manager - Average Earnings: £30,000 - £50,000 per year. Business Development Manager - Average Earnings: £30,000 - £50,000 per year. Sales Director - Average Earnings: £50,000 - £80,000+ per year. Chief Sales Officer (CSO) - Average Earnings: £60,000 - £100,000+ per year. Course Curriculum Module 01: Introduction to Sales Introduction to Sales 00:23:00 Module 02: Sales Growth Sales Growth 00:23:00 Module 03: Sales Hypnosis Sales Hypnosis 00:20:00 Module 04: Sales Presentation Sales Presentation 00:18:00 Module 05: Sales and Marketing Sales and Marketing 00:26:00 Module 06: Leverage and Limitations Leverage and Limitations 00:17:00 Module 07: Communication Skills Communication Skills 00:25:00 Module 08: Sales Negotiations Sales Negotiations 00:28:00 Module 09: Dealing with Customers Dealing with Customers 00:27:00 Module 10: Handling Objections Handling Objections 00:15:00 Module 11: Tips and Tricks for Sale Tips and Tricks for Sale 00:18:00 Assignment Assignment - Sales Training: Practical Sales Techniques 00:00:00

This course delves into the dynamics of pressure and its impact on human psychology, behavior, and performance. It examines the relationship between stress and performance through the Inverted-U Theory and provides strategies to effectively manage pressure. Participants will explore techniques like Cognitive Behavioral Therapy (CBT) for stress management and enhance their communication and leadership skills under pressure. The course also addresses team resilience and work-related stress, as outlined by health and safety authorities. Learning Outcomes: Understand the concept of pressure and its effects on individuals. Analyze the psychological and behavioral responses to pressure. Explore the Inverted-U Theory to comprehend the stress-performance relationship. Develop coping strategies to manage pressure effectively. Learn about Cognitive Behavioral Therapy (CBT) as an approach to stress management. Enhance communication skills for effective interaction under pressure. Acquire leadership skills that thrive in high-pressure situations. Understand the significance of team resilience in handling pressure. Why buy this Performance Management Level 3?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Performance Management Level 3 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Performance Management Level 3 course is ideal for Professionals at various organizational levels seeking to enhance their performance management skills. Managers and supervisors responsible for team productivity and well-being. Individuals aiming to improve their stress management techniques. HR professionals interested in fostering a positive work environment. Prerequisites This Performance Management Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Performance Management Specialist - Average Salary: £35,000 - £45,000 per year. Human Resources Manager - Average Salary: £40,000 - £50,000 per year. Leadership Development Consultant - Average Salary: £45,000 - £55,000 per year. Organizational Psychologist - Average Salary: £50,000 - £60,000 per year. Learning and Development Manager - Average Salary: £40,000 - £50,000 per year. Course Curriculum Module 01: Understanding Pressure Understanding Pressure 00:11:00 Module 02: Understanding How Pressure Affects Our Psychology and Behaviour Understanding How Pressure Affects Our Psychology and Behavior 00:11:00 Module 03: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:17:00 Module 04: Strategies to Cope With Pressure Strategies to Cope With Pressure 00:17:00 Module 05: Cognitive Behavioral Therapy (CBT) Cognitive Behavioral Therapy (CBT) 00:15:00 Module 06: Effective Communication Under Pressure: Part 1 Effective Communication Under Pressure: Part 1 00:29:00 Module 07: Effective Communication Under Pressure: Part 2 Effective Communication Under Pressure: Part 2 00:10:00 Module 08: Leadership Under Pressure Leadership Under Pressure 00:15:00 Module 09: Team Resilience to Work Under Pressure Team Resilience to Work Under Pressure 00:21:00 Module 10: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) Work Related Stress by HSA and HSE 00:26:00 Assignment Assignment - Performance Management Level 3 00:00:00