113 Professional Selling Skills (PSS) courses in Cardiff delivered Live Online

Course Overview This Personal Assistant (PA) course is designed to provide learners with essential skills and knowledge to excel in a variety of administrative roles. Covering everything from business communication to organisational skills, this course ensures learners are equipped to manage office duties efficiently, support executives, and contribute to the smooth running of an organisation. By completing this course, learners will gain a solid understanding of the core functions of a PA, enabling them to confidently take on responsibilities in any professional setting. Course Description The course delves into key areas including business telephone etiquette, managing travel arrangements, organising meetings, and developing effective communication skills. Learners will explore the nuances of record-keeping, minute-taking, and scheduling, essential for ensuring a well-structured office environment. With a strong emphasis on time management, organisational skills, and business writing, this course prepares learners to confidently manage multiple tasks and responsibilities in fast-paced work environments. By the end, learners will have developed the ability to enhance productivity and support executive operations effectively. Course Modules Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Introduction to Minute Writing Module 16: Preparation for Minute Taking Module 17: The Meeting Structure Module 18: Minute Meeting, Decision and Action Module 19: Roles and Responsibility of Minute Taker Module 20: Tips for Minute Taking Module 21: Technology in Minute Taking Module 22: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their administrative skills. Professionals aiming to advance their career as a Personal Assistant. Beginners with an interest in office management and administrative roles. Anyone interested in developing organisational and communication skills. Career Path Personal Assistant Executive Assistant Administrative Assistant Office Manager Office Administrator Executive Support Specialist

Course Overview This comprehensive Data Analytics course provides an in-depth exploration of data analysis, covering the essential principles and techniques used to extract valuable insights from data. Learners will engage with core concepts, such as data mining, statistical analysis, and visualisation, enabling them to make informed decisions and drive business outcomes. By the end of the course, participants will have the skills to analyse and interpret data, apply analytical tools effectively, and present their findings clearly. This course equips learners with the necessary tools to understand and leverage data in various professional settings, adding significant value to their career prospects. Course Description The Data Analytics course covers a wide range of topics, including the fundamentals of data analysis, statistical methods, and various data visualisation techniques. Learners will explore essential tools such as Excel and specialised software, while gaining a deep understanding of how to collect, store, and process data effectively. Emphasis is placed on developing the analytical mindset required to interpret data accurately and draw actionable insights. This course is designed to ensure learners can confidently navigate the world of data analytics and apply their knowledge in diverse industries, enhancing their problem-solving and decision-making abilities. Course Modules Module 01: Introduction to the World of Data Module 02: Basics of Data Analytics Module 03: Statistics for Data Analytics Module 04: Actions Taken in the Data Analysis Process Module 05: Gathering the Right Information Module 06: Storing Data Module 07: Data Mining Module 08: Excel for Data Analytics Module 09: Tools for Data Analytics Module 10: Data-Analytic Thinking Module 11: Data Visualisation That Clearly Describes Insights Module 12: Data Visualisation Tools (See full curriculum) Who is this course for? Individuals seeking to enhance their analytical skills for data-driven decision-making. Professionals aiming to transition into data analytics or enhance their data-related roles. Beginners with an interest in understanding data and its applications across industries. Business professionals seeking to leverage data for strategic growth. Career Path Data Analyst Business Intelligence Analyst Data Scientist Market Research Analyst Operations Analyst Financial Analyst Business Analyst Data Visualisation Specialist

Course Overview The DeepSeek Masterclass: A Complete DeepSeek Zero to Hero! provides a comprehensive exploration of the DeepSeek AI ecosystem, designed to guide learners from fundamental understanding to advanced applications. This course equips individuals with the knowledge to navigate the capabilities of DeepSeek across various domains such as software development, business analysis, and education. Whether you're looking to stay current in a rapidly evolving technological landscape or explore how AI transforms diverse sectors, this course offers a structured pathway. By the end of the programme, learners will be able to understand DeepSeek’s architecture, apply its tools across multiple contexts, and critically evaluate its potential within both technical and professional settings. Course Description This course delves into the foundational principles and progressive applications of DeepSeek, starting from basic concepts in artificial intelligence through to its tailored use in education, business, and software environments. Learners will explore how to configure and interpret DeepSeek outputs, understand the structure of AI decision-making, and evaluate its integration across various workflows. Key modules address the needs of developers, educators, students, and professionals seeking efficient AI-driven solutions. Throughout the course, learners will be introduced to scenario-based uses of DeepSeek, helping them build a contextual understanding of its functions. The curriculum is designed to support strategic thinking, digital literacy, and informed adoption of AI tools in both academic and professional environments. Course Modules Module 01: Getting Started Module 02: Foundations of Artificial Intelligence (AI) Module 03: Setting up DeepSeek AI for Beginners Module 04: DeepSeek for Software Developers Module 05: DeepSeek for Business Professionals Module 06: DeepSeek Smart Solutions for Students Module 07: The Power of DeepSeek Module 08: DeepSeek for Teaching Professionals (See full curriculum) Who is this course for? Individuals seeking to build an informed understanding of DeepSeek and AI. Professionals aiming to implement AI solutions within their field. Beginners with an interest in artificial intelligence and its uses. Educators, students, and technologists exploring innovative learning and working tools. Career Path AI Integration Analyst Business Intelligence Associate Education Technology Consultant Software Solution Strategist Digital Transformation Specialist AI Literacy Educator

Course Overview This comprehensive course is designed to provide a well-rounded understanding of GDPR compliance, data protection frameworks, and key cyber security legislation in the UK and beyond. Covering topics from legal obligations under the General Data Protection Regulation to the implications of cyber crime on modern business, this programme equips learners with the knowledge needed to navigate the increasingly regulated digital landscape. Whether you are responsible for handling sensitive data or advising on compliance procedures, this course offers vital insight into maintaining data integrity and organisational transparency. Upon completion, learners will be able to interpret key legal requirements, identify risk areas, and support best practices within their professional setting. Course Description The GDPR Compliance, Data Protection & Cyber Security Law course explores a range of essential subjects that influence today’s data-driven industries. Learners will gain a strong foundation in legal and regulatory aspects of data handling, including the principles of GDPR, cyber law, and anti-money laundering frameworks. The course also includes modules on commercial and business law to deepen understanding of corporate responsibilities in data management. Ideal for legal assistants, compliance officers, or business managers, this course helps learners enhance their ability to assess data security measures and ensure alignment with current regulations. With a structured curriculum and accessible learning materials, this programme supports learners in achieving a robust legal and regulatory understanding. Course Modules: Module 01: GDPR Module 02: Data Protection Module 03: Paralegal Training Module 04: Commercial Law Module 05: Cyber Law Online Course Module 06: Business Law Module 07: Cyber Security Awareness Training Module 08: Anti-Money Laundering (AML) Training (See full curriculum) Who is this course for? Individuals seeking to understand GDPR and data security regulations. Professionals aiming to improve compliance and data governance within their roles. Beginners with an interest in legal and cyber regulatory frameworks. Business owners, managers, or HR personnel responsible for policy implementation. Career Path Data Protection Officer (DPO) Compliance Consultant Cyber Security Policy Advisor Paralegal in Commercial or Cyber Law Information Governance Analyst Risk and Compliance Coordinator Legal and Regulatory Affairs Assistant

Course Overview The Psychology of Alcohol and Drug Addiction course provides a comprehensive insight into the complex psychological factors behind substance misuse and dependency. It explores the behavioural, cognitive, and emotional aspects that contribute to addiction, offering learners a thorough understanding of its causes and effects. Designed to bridge theoretical knowledge with real-world relevance, this course prepares learners to engage more confidently in fields related to mental health, counselling, and addiction support. By completing this course, learners will develop a stronger foundation in recognising addiction patterns, understanding psychological interventions, and applying evidence-based approaches. Whether you are looking to build a career in addiction services or deepen your understanding of this critical area of psychology, the course equips you with valuable insights and knowledge that are highly relevant to today’s social and healthcare settings. Course Description Delving into the psychological roots of alcohol and drug addiction, this course covers a wide range of essential topics including the biological basis of addiction, theories of dependence, psychological treatment models, and societal influences on substance use. Learners will explore how addiction develops, how it impacts mental health, and the key strategies used to address it within professional settings. The course combines theoretical frameworks with an exploration of real-world applications to enhance understanding and critical thinking. Upon completion, learners will possess a clearer perspective on addiction psychology, be familiar with intervention methods, and understand the psychological principles underpinning treatment and recovery. The course is suitable for those seeking to enter mental health support roles, enhance existing professional skills, or simply broaden their knowledge in psychology. It offers a structured learning experience that emphasises both academic understanding and professional development, aligned with contemporary psychological research. Course Modules Module 01: Understanding Addiction: Psychological and Biological Perspectives Module 02: Models of Addiction: Cognitive, Behavioural, and Social Theories Module 03: Psychological Approaches to Treatment and Recovery Module 04: Societal Impact and the Future of Addiction Studies (See full curriculum) Who is this course for? Individuals seeking to understand the psychological foundations of addiction. Professionals aiming to expand their knowledge in mental health and addiction services. Beginners with an interest in psychology, counselling, or behavioural sciences. Volunteers or support workers involved in community or rehabilitation programmes. Students considering further study in psychology or health-related fields. Career Path Addiction Counsellor Mental Health Support Worker Substance Abuse Research Assistant Rehabilitation Case Worker Community Outreach Coordinator Health and Wellness Coach Youth Support Worker Social Work Assistant

Course Overview The German Language Course for Beginners is designed to provide a comprehensive introduction to one of the world’s most widely spoken languages. Whether for travel, work, or personal enrichment, this course offers a solid foundation in speaking, reading, writing, and understanding German. Learners will gain essential communication skills, from everyday greetings to basic conversations, allowing them to navigate a variety of real-world situations confidently. The course focuses on developing vocabulary, pronunciation, sentence construction, and listening comprehension through engaging and accessible lessons. By the end of the course, learners will be able to understand and communicate basic ideas in German, laying the groundwork for further study or everyday interactions. This course is ideal for those seeking a structured and supportive environment to start their German language journey and aims to deliver practical outcomes that can be applied across travel, education, and professional settings. Course Description The German Language Course for Beginners offers an engaging exploration into the fundamentals of German communication. Through a series of structured lessons, learners will cover key topics such as introductions, numbers, days of the week, everyday vocabulary, basic grammar rules, verb conjugations, and common expressions. The course presents material in a logical progression to ensure that learners build confidence step-by-step, with an emphasis on pronunciation and conversational fluency. Interactive exercises, cultural insights, and simple dialogues enhance the learning experience, fostering both comprehension and retention. By participating in this course, learners will acquire the foundational skills necessary to engage in basic conversations, understand simple written texts, and grasp the structure of the German language. Designed for complete beginners, this programme offers a supportive and stimulating learning environment, making it a valuable stepping stone for further language study, career development, or international travel. Course Modules Module 01: Introduction to the German Language Module 02: German Alphabet and Pronunciation Module 03: Basic Greetings and Introductions Module 04: Numbers, Dates, and Time Module 05: Essential Vocabulary for Everyday Situations Module 06: Basic Grammar: Articles, Nouns, and Verbs Module 07: Forming Simple Sentences and Questions Module 08: Common Phrases and Daily Expressions Module 09: Introduction to German Culture and Customs (See full curriculum) Who is this course for? Individuals seeking to learn German for personal, educational, or travel purposes. Professionals aiming to enhance their career prospects through multilingual skills. Beginners with an interest in European languages and cultures. Students preparing for further German language studies or international opportunities. Career Path Tourism and Hospitality Sector Roles International Customer Support Positions Language Tutoring or Educational Support Translation and Interpretation Assistance Administrative and Office Roles in International Companies

Course Overview The Foot Health Practitioner course is designed to equip learners with an in-depth understanding of foot anatomy, common disorders, clinical management, and therapeutic techniques. It provides a comprehensive exploration of the essential knowledge and skills needed to assist individuals in maintaining optimal foot health. Through a professionally structured curriculum, learners will develop the ability to identify, assess, and support a wide range of foot-related conditions, enabling them to make a positive difference in people's health and wellbeing. Whether you are seeking to enhance your current expertise or embark on a new professional journey, this course offers valuable insights that align with the highest standards of care. Upon completion, learners will be well-prepared to support foot health practices in various healthcare or wellness settings, backed by a robust understanding of clinical procedures, foot care strategies, and patient-centred approaches. Course Description This Foot Health Practitioner course delves into the key areas necessary for a thorough grounding in foot health care. Topics covered include the anatomy and physiology of the foot, dermatology, the management of foot disorders, and the identification and treatment of nail diseases. Learners will explore diagnostic techniques, clinical assessments, the use of podiatry equipment, and specialised care for high-risk and diabetic patients. Additional modules focus on cosmetic and therapeutic practices such as pedicure and reflexology, offering a broader perspective on foot health services. The course content is designed to build theoretical expertise, develop critical analysis, and foster a deeper understanding of foot health management within a professional setting. By the end of the programme, learners will possess the knowledge to confidently contribute to the maintenance and enhancement of foot health, supporting individuals across a range of demographics and care requirements. Course Modules Module 01: A Comprehensive Introduction to FHP Module 02: Anatomy and Physiology of Foot Module 03: Systems in the Foot Module 04: Foot Dermatology Module 05: Examination and Diagnosis in Clinical Management Module 06: Podiatry Equipment and Instrument Module 07: Foot Disorders Module 08: Treating Foot Disorders Module 09: Diseases of the Nail and Their Treatment Module 10: Management of High-Risk Patients Module 11: Diabetic Foot Module 12: Pedicure Module 13: Reflexology (See full curriculum) Who is this course for? Individuals seeking to build a professional foundation in foot health care. Professionals aiming to enhance their understanding of clinical foot management. Beginners with an interest in foot health, wellness, or complementary therapies. Those exploring opportunities within the healthcare and wellbeing industries. Career Path Foot Health Practitioner Podiatry Assistant Health and Wellness Consultant Reflexology Practitioner Nail Care Specialist (Medical Focus) Healthcare Support Worker Community Health Advisor

Course Overview The Functional Skills Maths Level 2 course is designed to help learners build essential numerical and problem-solving skills applicable in both everyday life and workplace contexts. This course is ideal for those looking to meet entry requirements for further education, apprenticeships, or employment roles that demand a recognised maths qualification. Covering key topics such as fractions, percentages, ratios, and data handling, the course equips learners with a solid understanding of mathematical principles and methods. By the end of the programme, learners will be able to interpret and solve a wide range of mathematical problems, apply logical reasoning, and confidently use numbers in various real-world scenarios. Whether you are resitting a qualification or aiming to enhance your confidence in maths, this course offers structured learning support to help you progress academically or professionally with a nationally recognised certification. Course Description This Functional Skills Maths Level 2 course offers a comprehensive approach to numeracy, focusing on the core mathematical principles necessary for academic progression and professional competence. The curriculum includes integers, BODMAS, fractions, ratios, and percentages, extending to concepts such as scientific notation, rational numbers, and estimation. Learners will engage with a variety of problem-solving strategies, learning how to analyse data and apply quantitative reasoning across different scenarios. The course is aligned with national standards and designed to support learners in developing accuracy, efficiency, and logical thought processes in mathematical calculations. Through this structured programme, learners will not only improve their theoretical understanding but also gain the confidence to use these skills in both personal and professional settings. Whether you are preparing for further studies or enhancing your employability, this course provides the academic grounding required to succeed in mathematics-based tasks and assessments. Course Modules: Module 01: Integers (Directed Numbers) Module 02: Factors and Multiples Module 03: Fractions Module 04: Simplification Rule: BODMAS Module 05: Decimal Numbers Module 06: Rational Numbers Module 07: Approximation Module 08: Estimation and Scientific Notation or Standard Form Module 09: Percentage Module 10: Ratio and Proportion Module 11: Unitary Method and its Applications Module 12: Profit, Loss, Discount and Tax (See full curriculum) Who is this course for? Individuals seeking to meet entry requirements for further education or apprenticeships. Professionals aiming to fulfil qualification needs for workplace roles. Beginners with an interest in improving their mathematical understanding. Learners preparing for GCSE equivalency or university access routes. Career Path Administrative and office-based roles requiring numeracy competence Health and social care positions requiring data handling Customer service and retail roles involving financial transactions Progression to teaching assistant training or higher education access courses Civil service and local government jobs with assessment criteria in mathematics

Course Overview The Mental Health Awareness Diploma offers a comprehensive exploration into the complexities of mental health, equipping learners with essential knowledge to better understand mental health issues across various stages of life. This course highlights common mental illnesses, treatments, and the societal perspectives surrounding mental health. Learners will gain a deeper appreciation of the importance of early intervention, support strategies, and the role of mental health legislation. Through studying a broad range of topics, participants will develop a heightened awareness of the challenges faced by individuals experiencing mental health conditions. By the end of the programme, learners will have a well-rounded understanding that can be applied across personal, educational, or professional settings. This course is ideal for anyone looking to foster a supportive environment within communities or workplaces, promoting wellbeing and inclusivity. Upon successful completion, learners will possess a foundation that encourages compassionate engagement with mental health issues. Course Description The Mental Health Awareness Diploma delves into key areas such as psychiatric and genetic disorders, stress, anxiety, schizophrenia, personality and mood disorders, as well as eating and sleeping disorders. The course also addresses sensitive topics like self-harm and suicide, while highlighting therapeutic interventions and medication options. Learners will explore how social attitudes, legislation, and workplace environments influence mental health care and stigma. The structured modules ensure an accessible and supportive learning journey, promoting critical thinking and empathetic understanding. Students will enhance their awareness of early signs, risk factors, and appropriate responses to mental health issues. Designed to strengthen both personal insight and professional capability, this course provides a valuable framework for contributing positively within educational, healthcare, or corporate settings. The Mental Health Awareness Diploma stands as an informative and enriching pathway for those committed to promoting mental wellness and inclusivity in their communities and professions. Course Modules Module 01: Introduction to Mental Health Module 02: Childhood and Adolescent Psychiatric and Genetic Disorders Module 03: Stress and Anxiety Disorders Module 04: Schizophrenia Module 05: Personality Disorders Module 06: Mood Disorders Module 07: Eating and Sleeping Disorders Module 08: Self-Harm and Suicide Module 09: Medication and Therapy in the Treatment of Mental Illness Module 10: Social Attitudes To Mental Illness Module 11: Mental Health Legislation and Services Module 12: Mental Health In The Workplace (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of mental health and wellbeing. Professionals aiming to improve mental health awareness within their organisations or roles. Beginners with an interest in psychology, counselling, or community care. Anyone committed to promoting inclusivity and supporting mental health initiatives. Career Path Mental Health Support Worker Counselling Assistant Human Resources and Wellbeing Officer Social Care Worker Educational Support Assistant Community Outreach Coordinator Youth Worker specialising in Mental Health Mental Health Advocate

Course Overview This comprehensive First Aid at Work course is designed to equip learners with the knowledge needed to effectively manage health-related emergencies in professional settings. Covering a wide range of workplace incidents, it explores the role of appointed persons, emergency protocols, and how to respond to common injuries and illnesses. Learners will develop confidence in managing both physical and mental health-related situations at work, including remote support and procedures adapted for the COVID-19 era. Whether you are an employee, manager, or business owner, this course provides essential guidance that aligns with UK regulations and first aid expectations in modern work environments. By the end of the course, learners will be familiar with key emergency response procedures and legal requirements, contributing to a safer and more responsible workplace culture. Course Description The First Aid at Work course offers in-depth learning across a structured series of modules that cover everything from primary and secondary assessments to CPR, AED usage, and mental health support. It examines various types of injuries and illnesses such as fractures, dislocations, breathing problems, and minor workplace injuries. The course also discusses the legal framework for first aid at work, risk assessments, and the importance of mental health awareness. Additionally, it addresses recent considerations such as pandemic-specific protocols and remote psychological support. Learners will gain theoretical insight into emergency handling, including when and how to contact emergency services. With up-to-date content aligned with UK standards, this course is ideal for those looking to support a health-conscious and safety-oriented work environment. Course Modules: Module 01: Introduction to Workplace First Aid Module 02: Appointed Persons in the Workplace First Aid Module 03: Incident Management at Work Module 04: Classifications and Abbreviations Module 05: Emergency Management Module 06: Primary Survey Module 07: Secondary Survey Module 08: Basic First-Aid Techniques Module 09: AED Module 10: Minor Injuries at Workplace Module 11: Loss of Responsiveness and CPR Module 12: Breathing Problems Module 13: Secondary Illnesses and Injuries Module 14: Fractures and Dislocations Module 15: Call for an Emergency Module 16: Things to Keep in Mind for A First Aider Module 17: Legal Framework for Workplace First Aid Module 18: Mental Health First Aid in the Workplace Module 19: First Aid during Coronavirus Pandemic Module 20: First Aid Qualifications During the Pandemic, Risk at Work and PPE Regulations Module 21: Remote Psychological First Aid (See full curriculum) Who is this course for? Individuals seeking to understand workplace first aid responsibilities. Professionals aiming to support health and safety compliance in the workplace. Beginners with an interest in health and safety protocols. Managers, HR personnel, or safety officers seeking foundational knowledge in first aid. Career Path Workplace Health & Safety Officer HR and Compliance Manager Office Administrator with Safety Responsibilities Site or Facility Supervisor Community Support Worker Mental Health Support Facilitator Risk Management and Corporate Safety Advisor