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13388 Professional Development courses

Why Emotional Intelligence is Important for Project Managers

By IIL Europe Ltd

Why Emotional Intelligence is Important for Project Managers

Why Emotional Intelligence is Important for Project Managers
Delivered Online On Demand30 minutes
£10

Contract Manager Diploma

4.9(27)

By Apex Learning

Overview Gain the professional skills of a contract manager by enrolling in the Contract Manager Diploma course.This Contract Manager Diploma course will explore the roles and responsibilities of contract managers. It will familiarise you with the principles and types of contract management, as well as the lifecycle of contracts. It will also teach you the fundamentals of English contract law and introduce different efficient plan models. This educational program will coach you to become an in-demand contract manager.Ensure a thriving career with our Contract Manager Diploma course. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Contract Manager Diploma. It is available to all students, of all academic backgrounds. Requirements Our Contract Manager Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 03:15:00 total length •Introduction to Contract Management: 00:23:00 •Classification of Contracts: 00:18:00 •Contract Lifecycle - Understanding The Stages: 00:16:00 •Principles of English Contract Law: 00:26:00 •Contract Management Plan & Efficiency: 00:16:00 •Contract Manager's Roles, Responsibilities & Career Opportunitiesv: 00:16:00 •Risks, Disputes & Supplier Relation In Contract Management: 00:20:00 •Negotiation, Variation & Changes in Contract Management: 00:16:00 •Contract Management Process Evaluation & KPI: 00:23:00 •Contract Review, Challenges and Future: 00:21:00

Contract Manager Diploma
Delivered Online On Demand3 hours 15 minutes
£12

Accountancy

4.9(27)

By Apex Learning

Overview This comprehensive course on Accountancy will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Accountancy comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Accountancy. It is available to all students, of all academic backgrounds. Requirements Our Accountancy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 03:42:00 total length •Introduction to Accounting: 00:15:00 •The Role of an Accountant: 00:16:00 •Accounting Concepts and Standards: 00:22:00 •Double-Entry Bookkeeping: 00:23:00 •Balance Sheet: 00:21:00 •Income statement: 00:19:00 •Financial statements: 00:27:00 •Cash Flow Statements: 00:17:00 •Understanding Profit and Loss Statement: 00:17:00 •Financial Budgeting and Planning: 00:28:00 •Auditing: 00:17:00 •Assignment - Accountancy: 00:00:00

Accountancy
Delivered Online On Demand3 hours 42 minutes
£12

Safer Recruitment Training

4.9(27)

By Apex Learning

Overview This comprehensive course on Safer Recruitment Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Safer Recruitment Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Safer Recruitment Training. It is available to all students, of all academic backgrounds. Requirements Our Safer Recruitment Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 8 lectures • 03:37:00 total length •Introduction to Safer Recruitment Training: 00:30:00 •Pre-recruitment Considerations: 00:29:00 •Planning the Interview: 00:38:00 •After Interview Procedures: 00:35:00 •Pre-Appointment: 00:26:00 •Starting Employment: 00:32:00 •Electronic Recruitment: 00:27:00 •Assignment - Safer Recruitment Training: 00:00:00

Safer Recruitment Training
Delivered Online On Demand3 hours 37 minutes
£12

Lone Worker Training - CPD Accredited Course

5.0(2)

By Training Express

Working alone doesn’t mean being left without support. This CPD Accredited Lone Worker Training Course is designed to help professionals understand the key safety, legal, and communication considerations when working remotely, off-site, or without direct supervision. Whether you're visiting clients, managing field work, or simply working from a location where colleagues aren’t nearby, this course offers essential knowledge to help you stay alert, informed and confident in your role. With a touch of clarity and just the right amount of dry wit, this course gets straight to the point: safety matters, and knowing how to handle yourself in isolated working environments is no longer optional. You’ll explore risk awareness, situational judgement, emergency response, and communication strategies—all presented in a sharp, digestible format that respects your time and intelligence. Whether you're self-employed, part of a larger organisation, or somewhere in between, this training gives you the know-how to stay safe and sensible while flying solo. Course Curriculum: Module 01: Basics of Lone Working Module 02: Legal Duties of Lone Working Module 03: Rights and Responsibilities in Lone Working Module 04: Risk Assessment and Control Measures Module 05: Monitoring and Supervision Module 06: Training and Development Module 07: Problems that Affect Lone Workers Module 08: Practical Tips to Avoid Violence Module 09: Personal Safety Module 10: Safe Workplace Arrangements Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Lone Worker Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Lone Worker Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Lone Worker Training - CPD Accredited training.

Lone Worker Training - CPD Accredited Course
Delivered Online On Demand1 hour
£23

DIY Home Improvement - CPD Accredited Course

5.0(2)

By Training Express

Are you ready to transform your home without calling in a professional? This DIY Home Improvement course offers you a unique opportunity to master a variety of essential skills that will make you the expert in your own home. Whether it's a small fix or a major revamp, this course takes you through every step of the way, from understanding tools and materials to tackling those much-needed home improvement projects. The flexible, online format allows you to learn at your own pace and equip yourself with valuable knowledge to improve your home with confidence. You’ll be guided through topics such as basic carpentry, plumbing, electrical work, and surface finishes, all designed to help you tackle common household issues. No need for any physical presence—just expert-led, easy-to-understand content that you can apply directly. This CPD accredited course is perfect for anyone wanting to upgrade their home without spending a fortune. By the end, you'll be well-equipped to make informed decisions and complete your projects to a high standard—all from the comfort of your home. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Home Repairman profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: Introduction to Home Improvement Module 02: Paint Job Module 03: Walls Module 04: Doors and Windows Module 05: Electrical Fixtures Module 06: Outdoor Projects Module 07: Plumbing Module 08: Damp, Rots, and Pests Module 09: Home Safety Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the DIY Home Improvement - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this DIY Home Improvement - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The DIY Home Improvement - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our DIY Home Improvement - CPD Accredited training.

DIY Home Improvement - CPD Accredited Course
Delivered Online On Demand1 hour
£23

Insights Discovery Personal Profile With Coaching

By Happy Human Training

Are you looking for something that will help you understand yourself and how to interact with others more effectively? Would you like something that uses a simple four colour model to quickly allow you to understand your personality type and how you can use this knowledge to enhance your relationships and reach your goals, whatever they are? We think that Insights Discovery might be just the thing for you! What's even better is that our Discovery bundle includes both a copy of your unique profile and a 90 minute personal session with our executive coach, Cami Rose, to chat it all through and set you up for success using your new knowledge for the future. Just request a session and we'll be in touch with the link that will allow you to complete the Insights evaluator and arrange your personal coaching session at a time to suit you. Want Discovery for your team? We can do that too. Leave us your name and details and we'll be in touch to chat through your needs and objectives.

Insights Discovery Personal Profile With Coaching
Delivered in Kirriemuir, Angus or UK Wide or OnlineFlexible Dates
£250

Customer Service Level 2 - CPD Certified

5.0(3)

By School Of Health Care

Customer Service: Customer Service Course Online Unlock the Power of Customer Service: Customer Service Course: Enrol Now! The Customer Service: Customer Service Course certificate program is designed for those currently working or who want to work in customer service roles. The purpose of this Customer Service: Customer Service Course is to provide learners with fundamental knowledge of Customer Service: Customer Service Course, customer environment legislation, and customer service and brand relationship. The qualification will help you gain knowledge and skills in Customer Service: Customer Service Course, customer retention, problem-solving, business principles, and managing your performance and professional development. By the end of this Customer Service: Customer Service Course, you will be able to expand your expertise and interpersonal skills in communication, make a good first impression, engage with customers in various situations, and solve customer problems using customer service principles. Special Offers of this Customer Service: Customer Service Course. This Customer Service: Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service: Customer Service Course Instant access to this Customer Service: Customer Service Course 24/7 Support Available to this Customer Service: Customer Service Course Main Course: Level 2 Customer Service Free Courses included with Customer Service: Customer Service Course: Course 01: Time Management Course Course 02: Anger Management Course Course 03: Minute Taking Course [ Note: Free PDF certificate as soon as completing the Customer Service: Customer Service Course] Customer Service: Customer Service Course Online This Customer Service: Customer Service Course consists of 05 modules.. Course Curriculum of Level 2 Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Assessment Method of Customer Service: Customer Service Course After completing Customer Service: Customer Service Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Customer Service: Customer Service Course After completing the Customer Service: Customer Service Course, you can instantly download your certificate for FREE. Who is this course for? Customer Service: Customer Service Course Online This Customer Service: Customer Service Course is ideal for those currently working or planning to work in a customer service role. The Customer Service: Customer Service Course is also beneficial to employees, managers, and apprentices in any customer-facing role in any business or industry. Requirements Customer Service: Customer Service Course Online To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Customer Service: Customer Service Course. Be energetic and self-motivated to complete our Customer Service: Customer Service Course. Basic computer Skill is required to complete our Customer Service: Customer Service Course. If you want to enrol in our Customer Service: Customer Service Course, you must be at least 15 years old. Career path Customer Service: Customer Service Course Online This Customer Service: Customer Service Course skills are important, so this course will enhance your CV and can help you advance in many areas.

Customer Service Level 2 - CPD Certified
Delivered Online On Demand25 hours
£12

Medical Receptionist - CPD Accredited Course

5.0(2)

By Training Express

The Medical Receptionist – CPD Accredited Course is tailored for individuals keen to develop their career in the healthcare sector. It offers a thorough understanding of the crucial tasks involved in managing front-of-house operations in medical environments, including patient interaction, appointment scheduling, and maintaining professional standards. This course provides a solid foundation for those who wish to work in medical practices, clinics, or healthcare facilities, without the need for in-person attendance. Throughout the course, learners will explore administrative skills, customer service excellence, and the essential organisational techniques that ensure a smooth-running practice. With accreditation from CPD, this course offers valuable insights into the duties of a medical receptionist, preparing learners for a variety of roles within the healthcare industry. Whether you're aiming to enter the field or elevate your existing knowledge, this course is a practical choice for career advancement. It ensures that you acquire the right knowledge to handle both day-to-day tasks and the more specific challenges encountered in a busy healthcare setting. Course Curriculum: Module 1: Introduction to Healthcare and Receptionists Module 2: Organise Schedules Module 3: Maintaining Medical Records Module 4: Effective Filing Systems in Medical Offices Module 5: Confidentiality in a Medical Environment Module 6: Time Management Module 7: Medical Jargon and Terminology Module 8: Maintaining Workplace Safety Module 9: Information Technology in Health Care Module 10: Legal aspects and Ethics Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Medical Receptionist - CPD Accredited course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Medical Receptionist - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Medical Receptionist - CPD Accredited training.

Medical Receptionist - CPD Accredited Course
Delivered Online On Demand1 hour
£23

Interrogations And Confessions Psychology - CPD Accredited Course

5.0(2)

By Training Express

Understanding what goes on in the mind during an interrogation isn’t just a matter of curiosity—it’s a science grounded in psychology. This course offers an engaging exploration of the psychological principles behind confessions, decision-making under pressure, and the influence of interrogation tactics. Whether you’re a student of psychology, a professional in criminal justice, or simply fascinated by human behaviour, this course provides valuable insight into how people respond when under scrutiny. From the dynamics of suggestibility to the role of memory distortion, learners will examine how confessions can be shaped, misinterpreted, or even fabricated. This isn’t about theatrics or fiction—it’s about evidence-based theory and the human elements behind every answer. Designed for flexible, online learning, this course supports your curiosity and professional interests without requiring anything beyond a reliable internet connection and a questioning mind. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Crime Scene Investigation Support Officer profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: The English Law on Confessions Module 02: Interrogation in Britain Module 03: The Royal Commission Research: Persons at Risk amid Police Custody Module 04: Identifying 'Oppressive' Police Interviewing Tactics in Britain Module 05: Theories of Reason of Confession by Suspects Module 06: The Psychological Assessment of False Confession Module 07: The Effects of Drugs and Alcohol Upon the Reliability of Testimony Interrogation Techniques and Miscarriages of Justice Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Interrogations And Confessions Psychology - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Interrogations And Confessions Psychology - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Interrogations And Confessions Psychology - CPD Accredited training.

Interrogations And Confessions Psychology - CPD Accredited Course
Delivered Online On Demand1 hour
£23