Working alone doesn’t mean being left without support. This CPD Accredited Lone Worker Training Course is designed to help professionals understand the key safety, legal, and communication considerations when working remotely, off-site, or without direct supervision. Whether you're visiting clients, managing field work, or simply working from a location where colleagues aren’t nearby, this course offers essential knowledge to help you stay alert, informed and confident in your role. With a touch of clarity and just the right amount of dry wit, this course gets straight to the point: safety matters, and knowing how to handle yourself in isolated working environments is no longer optional. You’ll explore risk awareness, situational judgement, emergency response, and communication strategies—all presented in a sharp, digestible format that respects your time and intelligence. Whether you're self-employed, part of a larger organisation, or somewhere in between, this training gives you the know-how to stay safe and sensible while flying solo. Course Curriculum: Module 01: Basics of Lone Working Module 02: Legal Duties of Lone Working Module 03: Rights and Responsibilities in Lone Working Module 04: Risk Assessment and Control Measures Module 05: Monitoring and Supervision Module 06: Training and Development Module 07: Problems that Affect Lone Workers Module 08: Practical Tips to Avoid Violence Module 09: Personal Safety Module 10: Safe Workplace Arrangements Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Lone Worker Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Lone Worker Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Lone Worker Training - CPD Accredited training.
Are you ready to transform your home without calling in a professional? This DIY Home Improvement course offers you a unique opportunity to master a variety of essential skills that will make you the expert in your own home. Whether it's a small fix or a major revamp, this course takes you through every step of the way, from understanding tools and materials to tackling those much-needed home improvement projects. The flexible, online format allows you to learn at your own pace and equip yourself with valuable knowledge to improve your home with confidence. You’ll be guided through topics such as basic carpentry, plumbing, electrical work, and surface finishes, all designed to help you tackle common household issues. No need for any physical presence—just expert-led, easy-to-understand content that you can apply directly. This CPD accredited course is perfect for anyone wanting to upgrade their home without spending a fortune. By the end, you'll be well-equipped to make informed decisions and complete your projects to a high standard—all from the comfort of your home. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Home Repairman profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: Introduction to Home Improvement Module 02: Paint Job Module 03: Walls Module 04: Doors and Windows Module 05: Electrical Fixtures Module 06: Outdoor Projects Module 07: Plumbing Module 08: Damp, Rots, and Pests Module 09: Home Safety Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the DIY Home Improvement - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this DIY Home Improvement - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The DIY Home Improvement - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our DIY Home Improvement - CPD Accredited training.
Description: Need to prevail in business and leave your competitors behind? You'll have to figure out how to procure the best people, teach them how to lead, and keep them working for your organisation. Human Resources aren't only a division in your business - it is the absolute entirety of your business! You will fail if you don't know precisely how to pick the best team. Good leaders lead. Being a good leader does not necessarily mean one has to own the business in order to steer it in a successful manner. It simply means that the direction of the company or project would entail having someone with a clear vision of how the goals are to be achieved to the best of everyone's abilities and to the benefit of the company. Enroll in our HR and Leadership Management course and learn about the common challenges of human resources. Find out how to attract and retain the best teams for achieving company's success. In this course you will learn the necessary skills, knowledge and information of HR & Leadership Management. Who is this course for? HR Managers Entrepreneurs Small Business Owners HR Professionals Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Diploma in HR and Leadership Management course will be very beneficial and helpful, especially to the following professionals: Entrepreneur. Manager. Line manager. Team leader. Supervisor. Executive. HR Assistant. HR Manager. HR Executive. HR Consultant. HR and Leadership Management - Updated Version HR Management Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Leadership Management Module 01: Developing the Leader Within You 00:21:00 Module 02: Emotional Intelligence in Leadership 00:17:00 Module 03: Communication Skills 00:26:00 Module 04: Public Speaking 00:30:00 Module 05: Critical Thinking in Problem-Solving and Decision Making 00:23:00 Module 06: Motivation and Counselling 00:16:00 Module 07: Management and Leadership 00:26:00 HR and Leadership Management - Old Version Human Resource Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Advanced Diploma in Human Resource Management 00:00:00 HR and Leadership Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Leadership and People Management Diploma- Activities 00:00:00 Mock Exam Mock Exam- HR and Leadership Management 00:30:00 Final Exam Final Exam- HR and Leadership Management 00:30:00
Customer Service: Customer Service Course Online Unlock the Power of Customer Service: Customer Service Course: Enrol Now! The Customer Service: Customer Service Course certificate program is designed for those currently working or who want to work in customer service roles. The purpose of this Customer Service: Customer Service Course is to provide learners with fundamental knowledge of Customer Service: Customer Service Course, customer environment legislation, and customer service and brand relationship. The qualification will help you gain knowledge and skills in Customer Service: Customer Service Course, customer retention, problem-solving, business principles, and managing your performance and professional development. By the end of this Customer Service: Customer Service Course, you will be able to expand your expertise and interpersonal skills in communication, make a good first impression, engage with customers in various situations, and solve customer problems using customer service principles. Special Offers of this Customer Service: Customer Service Course. This Customer Service: Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service: Customer Service Course Instant access to this Customer Service: Customer Service Course 24/7 Support Available to this Customer Service: Customer Service Course Main Course: Level 2 Customer Service Free Courses included with Customer Service: Customer Service Course: Course 01: Time Management Course Course 02: Anger Management Course Course 03: Minute Taking Course [ Note: Free PDF certificate as soon as completing the Customer Service: Customer Service Course] Customer Service: Customer Service Course Online This Customer Service: Customer Service Course consists of 05 modules.. Course Curriculum of Level 2 Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Assessment Method of Customer Service: Customer Service Course After completing Customer Service: Customer Service Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Customer Service: Customer Service Course After completing the Customer Service: Customer Service Course, you can instantly download your certificate for FREE. Who is this course for? Customer Service: Customer Service Course Online This Customer Service: Customer Service Course is ideal for those currently working or planning to work in a customer service role. The Customer Service: Customer Service Course is also beneficial to employees, managers, and apprentices in any customer-facing role in any business or industry. Requirements Customer Service: Customer Service Course Online To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Customer Service: Customer Service Course. Be energetic and self-motivated to complete our Customer Service: Customer Service Course. Basic computer Skill is required to complete our Customer Service: Customer Service Course. If you want to enrol in our Customer Service: Customer Service Course, you must be at least 15 years old. Career path Customer Service: Customer Service Course Online This Customer Service: Customer Service Course skills are important, so this course will enhance your CV and can help you advance in many areas.
The Medical Receptionist – CPD Accredited Course is tailored for individuals keen to develop their career in the healthcare sector. It offers a thorough understanding of the crucial tasks involved in managing front-of-house operations in medical environments, including patient interaction, appointment scheduling, and maintaining professional standards. This course provides a solid foundation for those who wish to work in medical practices, clinics, or healthcare facilities, without the need for in-person attendance. Throughout the course, learners will explore administrative skills, customer service excellence, and the essential organisational techniques that ensure a smooth-running practice. With accreditation from CPD, this course offers valuable insights into the duties of a medical receptionist, preparing learners for a variety of roles within the healthcare industry. Whether you're aiming to enter the field or elevate your existing knowledge, this course is a practical choice for career advancement. It ensures that you acquire the right knowledge to handle both day-to-day tasks and the more specific challenges encountered in a busy healthcare setting. Course Curriculum: Module 1: Introduction to Healthcare and Receptionists Module 2: Organise Schedules Module 3: Maintaining Medical Records Module 4: Effective Filing Systems in Medical Offices Module 5: Confidentiality in a Medical Environment Module 6: Time Management Module 7: Medical Jargon and Terminology Module 8: Maintaining Workplace Safety Module 9: Information Technology in Health Care Module 10: Legal aspects and Ethics Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Medical Receptionist - CPD Accredited course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Medical Receptionist - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Medical Receptionist - CPD Accredited training.
Understanding what goes on in the mind during an interrogation isn’t just a matter of curiosity—it’s a science grounded in psychology. This course offers an engaging exploration of the psychological principles behind confessions, decision-making under pressure, and the influence of interrogation tactics. Whether you’re a student of psychology, a professional in criminal justice, or simply fascinated by human behaviour, this course provides valuable insight into how people respond when under scrutiny. From the dynamics of suggestibility to the role of memory distortion, learners will examine how confessions can be shaped, misinterpreted, or even fabricated. This isn’t about theatrics or fiction—it’s about evidence-based theory and the human elements behind every answer. Designed for flexible, online learning, this course supports your curiosity and professional interests without requiring anything beyond a reliable internet connection and a questioning mind. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Crime Scene Investigation Support Officer profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: The English Law on Confessions Module 02: Interrogation in Britain Module 03: The Royal Commission Research: Persons at Risk amid Police Custody Module 04: Identifying 'Oppressive' Police Interviewing Tactics in Britain Module 05: Theories of Reason of Confession by Suspects Module 06: The Psychological Assessment of False Confession Module 07: The Effects of Drugs and Alcohol Upon the Reliability of Testimony Interrogation Techniques and Miscarriages of Justice Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Interrogations And Confessions Psychology - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Interrogations And Confessions Psychology - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Interrogations And Confessions Psychology - CPD Accredited training.
Why Emotional Intelligence is Important for Project Managers
Why Emotional Intelligence is Important for Project Managers
Overview Gain the professional skills of a contract manager by enrolling in the Contract Manager Diploma course.This Contract Manager Diploma course will explore the roles and responsibilities of contract managers. It will familiarise you with the principles and types of contract management, as well as the lifecycle of contracts. It will also teach you the fundamentals of English contract law and introduce different efficient plan models. This educational program will coach you to become an in-demand contract manager.Ensure a thriving career with our Contract Manager Diploma course. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Contract Manager Diploma. It is available to all students, of all academic backgrounds. Requirements Our Contract Manager Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 03:15:00 total length •Introduction to Contract Management: 00:23:00 •Classification of Contracts: 00:18:00 •Contract Lifecycle - Understanding The Stages: 00:16:00 •Principles of English Contract Law: 00:26:00 •Contract Management Plan & Efficiency: 00:16:00 •Contract Manager's Roles, Responsibilities & Career Opportunitiesv: 00:16:00 •Risks, Disputes & Supplier Relation In Contract Management: 00:20:00 •Negotiation, Variation & Changes in Contract Management: 00:16:00 •Contract Management Process Evaluation & KPI: 00:23:00 •Contract Review, Challenges and Future: 00:21:00
Overview This comprehensive course on Accountancy will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Accountancy comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Accountancy. It is available to all students, of all academic backgrounds. Requirements Our Accountancy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 03:42:00 total length •Introduction to Accounting: 00:15:00 •The Role of an Accountant: 00:16:00 •Accounting Concepts and Standards: 00:22:00 •Double-Entry Bookkeeping: 00:23:00 •Balance Sheet: 00:21:00 •Income statement: 00:19:00 •Financial statements: 00:27:00 •Cash Flow Statements: 00:17:00 •Understanding Profit and Loss Statement: 00:17:00 •Financial Budgeting and Planning: 00:28:00 •Auditing: 00:17:00 •Assignment - Accountancy: 00:00:00