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10531 Professional Development courses in Garforth delivered On Demand

Customer Complaint Handler- CPD Certified

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock a world of opportunities in the UK's customer service industry with our comprehensive Customer Complaint Handler course. Master the art of exceptional customer service, communication strategies, and problem-solving techniques. Be prepared for rewarding job prospects as a skilled complaint handler. Elevate your career - enroll today and start your journey towards success! Learning outcome of this Customer Complaint Handler- CPD Certified course: Understand customer service principles and their significance. Differentiate between good and average customer service. Communicate effectively with customers using various strategies. Maintain a positive attitude in customer interactions. Identify and address customer needs with tailored solutions. Handle in-person, electronic, and phone customer service professionally. Develop problem-solving skills, active listening, and rapport-building techniques. Why Prefer This Customer Complaint Handler Course? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Get instant access to this Customer Serviece course. Learn Customer Serviece from anywhere in the world Customer Serviece is affordable and simple to understand Customer Serviece is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Serviece course materials Customer Serviece comes with 24/7 tutor support ** Course Curriculum of Customer Complaint Handler *** Here is the curriculum breakdown of the Customer Complaint Handler course: Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Service Communication Strategies Module 04: Establishing Your Attitude Module 05: Identifying and Addressing Customer Needs Module 06: In-Person Customer Service Module 07: Providing Electronic Customer Service Module 08: Aspects of Phone Etiquette Module 09: Building Rapport Over the Phone Module 10: Inbound and Outbound Calls Module 11: Active Listening and Managing Tough Callers Module 12: Managing Interoffice Calls and Voicemail Module 13: Problem Solving over the Phone Module 14: Intra Organisation Dealings Module 15: Measuring Customer Service CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Customer Service is advised to take this Customer Complaint Handler course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Customer Service course. Career path After completing this Customer Complaint Handler course, start your career or begin the next phase of your career as: Customer Service Representative: $30,000 - $45,000 Customer Support Specialist: $35,000 - $55,000 Complaints Resolution Officer: $40,000 - $60,000 Call Center Agent: $28,000 - $40,000 Client Relations Coordinator: $35,000 - $50,000 Customer Experience Associate: $32,000 - $48,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Customer Complaint Handler- CPD Certified
Delivered Online On Demand6 hours
£12

Unconscious Bias Training

4.7(47)

By Academy for Health and Fitness

Are you looking to improve your current abilities or make a career move? Our unique Unconscious Bias course might help you get there! Expand your expertise with high-quality training - study the Unconscious Bias course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Unconscious Bias online training course. The Unconscious Bias course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Unconscious Bias course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Unconscious Bias training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Unconscious Bias course: ****Unconscious Bias Training **** Module 01: Unconscious Bias Module 02: Bias: Origins Module 03: Types of Unconscious Biases in the Workplace Module 04: Avoiding the Unconscious Biases at Workplace Module 05: Biases and Perception Module 06: Individual and Structural Interventions Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment or with an optional assignment. You will then receive instant results to let you know if you have successfully passed the Unconscious Bias course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £28 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Unconscious Bias Training
Delivered Online On Demand3 hours
£12

Clinical Training - Catheterisation

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! The clinical sector has expanded so vastly that each of the individual sectors is a powerhouse of job opportunities. Catheterisation is one such prospective sector! Enrol now in our Clinical Training - Catheterisation course and be one of the stand out candidates. This Clinical Training - Catheterisation online course is designed for healthcare workers who wish to learn and improve their skills in catheterisation techniques. The course is delivered through a combination of interactive online learning materials and assessments, which allows students to progress at their own pace. This Clinical Training - Catheterisation course will cover the fundamentals of catheterisation including the types of catheter, indications, and contraindications, as well as the different techniques and procedures such as male, female and children catheterisation, and includes both theoretical and practical elements. The course also includes the evaluation of risks and the management of complications. Upon completion of the Clinical Training - Catheterisation course, students will receive a certificate of completion, which demonstrates their knowledge and understanding of catheterisation techniques. The knowledge from this course is essential for healthcare professionals working in clinical settings and will help them to provide safe and effective care to their patients. After this Clinical Training - Catheterisation course, you will be able to learn: Different types of catheters and indications for their use The procedures for catheterisation including male, female and paediatric catheterisation Potential risks and complications associated with catheterisation and how to manage them The importance of infection prevention and control when performing catheterisation Develop practical skills in catheterisation techniques through interactive and hands-on training. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain General clinical skills Health & safety in a clinical setting Risk management knowledge of the functions of the urinary system Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS after completing this course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of Clinical Training - Catheterisation course: Module 1: Introduction Why Urinary Catheters are Used Types of Urinary Catheter Other Risks Definitions Module 2: The Urinary System The Female Urinary System The Male Urinary System How do the Kidneys and Urinary Systems Work? Facts About Urine Module 3: Patients' Guide Hygiene Questions Leg Bags Questions about Leg Bags Questions about Night Bags Questions about Catheter Valves Module 4: Guidance forNursing and Care Staff Assessing the Need Who Can Catheterise? Indications/Need Consent Catheter Selection Catheter Insertion Documentation Drainage Bags Catheter Care Bag Emptying Catheter Maintenance Solutions Suprapubic Catheters Catheter Troubleshooting Module 5: Protocol for Female Equipment Required Before Starting the Procedure Module 6: Protocol for Male Equipment Required Before Starting the Procedure Module 7: Protocol for Handling Catheter & Catheter Bags Protocol for Removing a Catheter Protocol for Emptying a Catheter Bag Protocol for Collection of a Catheter Specimen of Urine (CSU) Protocol for the Care and Management of Indwelling Catheter Assessment Process Once you have completed the modules in the Clinical Training - Catheterisation course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Clinical Training - Catheterisation course is well suited for: Nurses and nursing assistants Urologists and other physicians Critical care staff Emergency department staff Other healthcare professionals such as paramedics, physician assistants, and health care technician who want to learn or improve their catheterisation skills Disclaimer: Kindly be informed that completing this online course does not grant you the authority to practice as a Licensed Practitioner. If you are searching for a course that fulfills the HCPC's standards, please contact the HCPC or the RCSLT. Career path This Clinical Training - Catheterisation course is going to help the learners to pursue the following jobs: Registered Nurse: £25,000-£40,000 per year. Urologist: £50,000-£90,000 per year. Critical care nurse: £25,000-£40,000 per year. Emergency department nurse: £25,000-£40,000 per year. Physician Assistant: £40,000-£60,000 per year. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Clinical Training - Catheterisation
Delivered Online On Demand2 hours
£12

Business Improvement

4.7(47)

By Academy for Health and Fitness

Learn to reach your full potential by taking our Business Improvement and leap up the career ladder of your choice You can become quickly skilled in the field by enrolling in this bestselling course and stand proudly above applicants and candidates as you impress your future employer. Business Improvement has been especially designed by industry experts and specialists to rapidly coach learners just like you and help you succeed in your ambitions. We are committed to support you all the way and our dedicated staff will be available 24/7 to answer any queries or resolve technical problems. The learning modules are small but intensive and crafted to help you gain the maximum knowledge in the minimum time. Business Improvement will also give you approved accreditation from CPD and allow you to study anywhere and at any time. We work to your requirements, not the other way round. Let us help you by accepting our gift of learning with Business Improvementand a high-flying job in a relevant field could soon be yours. Why People love Business Improvement From Academy for Health & Fitness: Opportunity to boost your CV/Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included Course Curriculum Here are the topics you will cover on the Course: ***Business Improvement*** Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 28: Managing Risk and Recovery Module 27: Time Management Module 29: Business Etiquette Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Improvement has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Business Improvement. Enrol on the course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on theBusiness Improvement without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Business Improvement online from your computer, tablet, or smartphone, and learn in a way that suits you. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Business Improvement
Delivered Online On Demand11 hours
£12

Data Analyst (Data Analytics)- CPD Certified

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Enrol Now in this Data Analyst Course! Today's world revolves around data. Organisations across all industries increasingly depend on Data Analysts to make crucial business decisions. So, if you want to collect, evaluate, and understand data using various methods and business intelligence tools and further enhance your Data Analyst skills, our comprehensive Data Analyst course is perfect for you. Designed for success, this Data Analyst course covers everything from basics to advanced topics in Data Analyst. Each lesson in this Data Analyst course is crafted for easy understanding, enabling you to become proficient in Data Analyst. Whether you are a beginner or looking to sharpen your existing skills, this Data Analyst is the ideal choice. Learning Outcomes of Data Analyst course: Introduce yourself to the critical concepts of analysing data. Know how to build, change, and format charts. Become well-versed in working with multiple worksheets and workbooks. Master the key aspects of modifying a worksheet. Discover how to work with lists. Understand how to use PivotTables, PivotCharts, Lookup Functions, and Formula Auditing. Explore the process of applying data validation, searching for invalid data and formulas with errors, and working with macros. Find out how to automate workbook functionality, create sparklines, and map data. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of Data Analyst Get a free student ID card with Data Analyst Training Get instant access to this Data Analyst course. Learn Data Analyst from anywhere in the world The Data Analyst is affordable and simple to understand The Data Analyst is an entirely online, interactive lesson with voiceover audio Lifetime access to the Data Analyst course materials The Data Analyst comes with 24/7 tutor support Start your Data Analyst Diploma journey straightaway! This Data Analyst's curriculum has been designed by Data Analyst experts with years of Data Analyst experience behind them. The Data Analyst course is extremely dynamic and well-paced to help you understand Data Analyst with ease. You'll discover how to master the Data Analyst skill while exploring relevant and essential topics. *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 01: Modifying a Worksheet Module 02: Working with Lists Module 03: Analysing Data Module 04: Visualizing Data with Charts Module 05: Using Pivot Tables and Pivot Charts Module 06: Working with Multiple Worksheets and Workbooks Module 07: Using Lookup Functions and Formula Auditing Module 08: Automating Workbook Functionality Module 09: Creating Sparklines and Mapping Data Module 10: Forecasting Data Assessment Process After passing the Diploma in Data Analyst exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Data Analyst Diploma Anyone willing to gain a better understanding. Already working in this field and want to learn more about Data Analyst Requirements Data Analyst Diploma You will not need any prior background or expertise. Career path Career Path: Data Analyst Data Scientist Data Analytics Manager Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Data Analysis at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Diploma in Data Analysis at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate Upon finishing the Data Analyst (Data Analytics)course, you need to order to receive a Certificate Accredited by CPD that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Data Analyst (Data Analytics)- CPD Certified
Delivered Online On Demand3 weeks
£12

Child Psychology, Care and Development

4.5(3)

By Studyhub UK

Embark on a Journey into Young Minds: Child Psychology, Care, and Development Embark on a captivating expedition through the intricate landscape of 'Child Psychology, Care, and Development.' In Module 1, unravel the mysteries of understanding child development, delving into the fascinating realms of cognitive, emotional, and social growth. As the journey unfolds, Module 2 guides you through the delicate art of caring for children, exploring the nuances of their physical and emotional well-being. Navigate the importance of a wholesome lifestyle in Module 3, where healthy food choices and balanced living take center stage. Safety becomes paramount in Module 4, equipping you with the knowledge to create secure environments for children, ensuring their well-being. The course unfolds like a tapestry, weaving through essential topics such as child protection, the magic of play and creativity, the dynamics of early years provision, and the compassionate care for children with special needs in Modules 5 to 8. Engage in this odyssey of discovery and empowerment, where each module is a stepping stone towards unlocking the secrets of child psychology and fostering their holistic development. Learning Outcomes Grasp the multifaceted aspects of child development, from cognitive to emotional and social dimensions. Acquire essential skills in caring for children, ensuring their physical and emotional well-being. Understand the significance of a healthy lifestyle, exploring the impact of nutrition and balanced living on child development. Develop expertise in creating safe environments for children, emphasizing their overall safety and security. Gain insights into child protection, the magic of play, and the nuances of early years provision, along with compassionate care for children with special needs. Why choose this Child Psychology, Care and Development course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Child Psychology, Care and Development course for? Parents and guardians seeking comprehensive knowledge to support their child's growth. Aspiring childcare professionals eager to enter the rewarding field of child psychology and development. Educators and teachers aiming to enhance their understanding of the psychological needs of children. Healthcare professionals interested in specializing in pediatric care and child development. Individuals passionate about creating safe and nurturing environments for children. Career path Child Psychologist: £30,000 - £45,000 Early Years Educator: £18,000 - £28,000 Pediatric Nurse: £24,000 - £36,000 Child Life Specialist: £25,000 - £35,000 Childcare Coordinator: £22,000 - £32,000 Special Education Teacher: £25,000 - £40,000 Prerequisites This Child Psychology, Care and Development does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Child Psychology, Care and Development was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Understanding Child Development Understanding Child Development 00:27:00 Module 2: Caring for Children Caring for Children 00:28:00 Module 3: Healthy Food, Healthy living Healthy Food, Healthy living 00:27:00 Module 4: Keeping Children Healthy & Safe Keeping Children Healthy & Safe 00:34:00 Module 5: Child Protection Child Protection 00:26:00 Module 6: Play, Imagination and Creativity Play, Imagination and Creativity 00:28:00 Module 7: Early Years Provision Early Years Provision 00:22:00 Module 8: Children with Special Needs Children with Special Needs 00:42:00

Child Psychology, Care and Development
Delivered Online On Demand3 hours 54 minutes
£10.99

Eyelash Extensions & Brow Tinting

5.0(2)

By Institute of Beauty & Makeup

11 in 1 Exclusive Bundle! CPD Certified | Audio Visual Training | 110 CPD Points | Free Certificates | Lifetime Access

Eyelash Extensions & Brow Tinting
Delivered Online On Demand1 hour
£12

Pathological Demand Avoidance

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Pathological Demand Avoidance
Delivered Online On Demand1 hour
£12

Interpretative Phenomenological Analysis Basics Course

5.0(2)

By Training Express

Discover the fundamental principles of Interpretative Phenomenological Analysis (IPA) in this comprehensive course, specifically designed to help individuals understand the key concepts behind this qualitative research method. IPA focuses on exploring how people make sense of their personal and social worlds, offering a deep dive into interpreting individual lived experiences. This course equips learners with the necessary tools and techniques to analyse data with precision, guiding you through the process of examining people's perceptions and meanings in a structured, insightful manner. Throughout this course, you will gain a clear understanding of the philosophical foundations of IPA, its core assumptions, and how it differs from other qualitative research methods. From learning how to collect and analyse rich, detailed data, to interpreting complex themes within your research, this course provides an engaging and accessible pathway for those keen to develop a strong foundation in IPA. With an emphasis on applying theory to practice, you'll be prepared to integrate IPA into your future research projects with confidence and skill. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Interpretative Phenomenological Analysis (IPA) Module 02: IPA and the Theory Module 03: Planning an IPA Research Study Module 04: Collecting Data Module 05: Analysis Module 06: Writing Module 07: Advanced Designs and Innovative Approaches Learning Outcomes Recognise core principles and fundamentals of Interpretative Phenomenological Analysis (IPA). Link IPA concepts with underlying theoretical foundations and relevant literature. Formulate a comprehensive plan for an IPA-based research study. Implement strategies for effective data collection within IPA guidelines. Apply rigorous analysis techniques to interpret collected qualitative data. Demonstrate proficiency in articulating research findings through structured writing. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Researchers aiming to deepen qualitative analysis skills. Academics exploring IPA's relevance to their disciplines. Students seeking a robust understanding of IPA methodology. Professionals considering IPA in future research endeavours. Individuals keen on understanding phenomenological research nuances. Career path Research Analyst in Social Sciences. Academic Researcher in Qualitative Studies. Qualitative Data Consultant. Research Coordinator for Qualitative Projects. Ethnographic Research Specialist. Qualitative Methodology Advisor. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Interpretative Phenomenological Analysis Basics Course
Delivered Online On Demand1 hour
£12

Duty of Candour Compliance Course

5.0(2)

By Training Express

When mistakes happen in a care setting, honesty isn't optional – it’s a duty. Our Duty of Candour online course walks learners through the essentials of openness and accountability in health and social care environments. From understanding what the duty involves to recognising when and how to apply it, this training provides clarity on expectations for professionals who deal directly with patients, clients, or their families. Designed for those in health, social care, or related roles, this course covers key responsibilities, legal requirements, and the importance of transparency when things don’t go to plan. Whether you're looking to refresh your knowledge or build confidence in handling sensitive disclosures, this course offers structured, accessible content you can follow at your own pace, from wherever you are. No drama, just clear and practical insight to help you stay informed and do the right thing when it matters most. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Duty of Candour Module 02 : Duty of the Candour Process Module 03 : Legal Framework Module 04 : Communication Skills for Duty of Candour Module 05 : Understanding and Managing Adverse Events Module 06 : Apology and Compensation Module 07 : Learning from Incidents Module 08 : ccountability and Oversight Module 09 : Cultural Change Module 10 : Future Directions and Challenges Learning Outcomes: Understand the fundamental principles of Duty of Candour. Navigate the Duty of Candour process with confidence. Comprehend the legal framework surrounding healthcare communication. Develop effective communication skills for Duty of Candour situations. Manage adverse events and incidents with a patient-centered approach. Contribute to a culture of accountability and oversight in healthcare. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Medical administrators Legal professionals in healthcare Quality assurance specialists Patient advocates Healthcare policymakers Compliance officers Risk management personnel Career path Healthcare Compliance Officer Medical Legal Advisor Patient Experience Coordinator Quality Assurance Specialist Risk Manager in Healthcare Healthcare Policy Analyst Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Duty of Candour Compliance Course
Delivered Online On Demand1 hour
£12