Description

When mistakes happen in a care setting, honesty isn't optional – it’s a duty. Our Duty of Candour online course walks learners through the essentials of openness and accountability in health and social care environments. From understanding what the duty involves to recognising when and how to apply it, this training provides clarity on expectations for professionals who deal directly with patients, clients, or their families.

Designed for those in health, social care, or related roles, this course covers key responsibilities, legal requirements, and the importance of transparency when things don’t go to plan. Whether you're looking to refresh your knowledge or build confidence in handling sensitive disclosures, this course offers structured, accessible content you can follow at your own pace, from wherever you are. No drama, just clear and practical insight to help you stay informed and do the right thing when it matters most.

Key Features

CPD Accredited

FREE PDF + Hardcopy certificate

Fully online, interactive course

Self-paced learning and laptop, tablet and smartphone-friendly

24/7 Learning Assistance

Discounts on bulk purchases

Course Curriculum

Module 01 : Introduction to Duty of Candour

Module 02 : Duty of the Candour Process

Module 03 : Legal Framework

Module 04 : Communication Skills for Duty of Candour

Module 05 : Understanding and Managing Adverse Events

Module 06 : Apology and Compensation

Module 07 : Learning from Incidents

Module 08 : ccountability and Oversight

Module 09 : Cultural Change

Module 10 : Future Directions and Challenges

Learning Outcomes:

Understand the fundamental principles of Duty of Candour.

Navigate the Duty of Candour process with confidence.

Comprehend the legal framework surrounding healthcare communication.

Develop effective communication skills for Duty of Candour situations.

Manage adverse events and incidents with a patient-centered approach.

Contribute to a culture of accountability and oversight in healthcare.

Accreditation

This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Healthcare professionals

Medical administrators

Legal professionals in healthcare

Quality assurance specialists

Patient advocates

Healthcare policymakers

Compliance officers

Risk management personnel

Career path

Healthcare Compliance Officer

Medical Legal Advisor

Patient Experience Coordinator

Quality Assurance Specialist

Risk Manager in Healthcare

Healthcare Policy Analyst

Certificates

Digital certificate

Digital certificate - Included

Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Images

Duty of Candour Compliance Course

By Training Express

Booking options

Highlights

Description

About The Provider

Tags

Reviews