883 Professional Development courses near Heathrow delivered Live Online

EFQM Performance Improvement Practitioner Course A 2-day deep-dive workshop on RADAR and how to use it as an agile project performance framework. The essential course for anyone wanting to learn more about the RADAR logic and how to build a continuous improvement culture and mindset across your whole organisation.   Who is it for? This course is suitable for anyone who wants to understand the RADAR logic and how it can be used to make their organisation more effective. Whilst this training is effective as a stand-alone course; it is also a Level 1 option for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.   Benefits By the end of the course, participants will be able to: Explain the overall RADAR logic Explain the main principles of positive culture and mindset for driving performance Describe how RADAR can be implemented into an organisation to improve performance at every level Identify how to use RADAR to drive the management agenda Apply RADAR across day-to-day initiatives and key projects as an agile project performance framework. Programme The main topics covered during the EFQM Performance Improvement Practitioner training are: RADAR logic and examples of how it can be used Using RADAR to drive the management agenda Using RADAR to drive strategic initiatives Using RADAR to set up strategic KPI’s RADAR as a Performance Improvement Framework Case studies and group exercises RADAR Improvement Matrix self-assessment The training is spread over two days and is delivered in a virtual classroom setting (Zoom or Microsoft Teams), using videos, group discussions, case studies and activities in breakout rooms and presentations from the trainer.   Further Development The EFQM Performance Improvement Practitioner training provides core knowledge about the RADAR Logic. In some cases, the training will have fulfilled an individual's learning needs. In many cases, the individual will want to consolidate their learning by applying the theory to a practical task. We encourage you to apply RADAR to a practical, work-based project, and we provide guidance on how to approach and complete your project.    Completion of the RADAR Performance Improvement Project also allows you to progress to one of the advanced EFQM qualification programmes: EFQM Performance Improvement Leader, EFQM Assessor or EFQM Organisational Change Leader.   EFQM Performance Improvement Leader If you successfully complete the EFQM Performance Improvement Practitioner training and the subsequent project, you are invited to apply for the EFQM Performance Improvement Leader assessment. You will be guided and coached by an EFQM trainer and asked to present your project to the EFQM expert panel. Here you will answer questions about how you applied the RADAR logic and principles (we provide participants with templates for running the project, as well as a high-level mid-term review). You will also receive feedback on how to improve and maximise the use of RADAR for future endeavours. Dates and time: This is a two day on-line workshop delivered on the 12th of June & 18th of June from 9:00 AM to 3:30 PM GMT Cost: £1000 + VAT

This course will develop knowledge from the FD&FA foundation BS 5839-1 module and/or industry experience and apply this to the design of FD&FA systems.

Learners will develop knowledge from the FD&FA foundation BS 5839-1 module and/or industry experience and apply this to the installation of FD&FA systems.

Sharing & Networking - Legacy marketing plans around Hospice UK's national campaign Session aimed at legacy fundraisers and marketers THIS SESSION WON'T BE RECORDED

This half day online course will assist candidates in preparing for the forthcoming initial Casework Assistant exam.

Building the Case for Data Governance Masterclass with Nicola Askham (The Data Governance Coach) and Alex Leigh

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: Harassment Laws: The definition of sexual harassment and quid pro quo. Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). Creating a happy work environment free from hostility and discomfort. Reporting: What to do when employees witness or experience harassment. Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: Identify the signs of Harassment and take steps to prevent it, Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, Involve the correct individuals in being made aware of the occurrence, and Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only.   Online Format—Workplace Professionalism is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

Front-line communication is crucial in shaping the public perception of every organisation. This course helps delegates organise their ideas and communicate clearly and effectively through email. By enhancing written communication skills, delegates will become more concise, communicate with conviction, and foster meaningful dialogue. These skills are essential for professionals interacting with the public, as improved communication boosts customer satisfaction. Delegates will learn how to: Write clearly and professionally, enhancing public perception of expertise. Communicate more efficiently in writing, reducing wasted time and increasing profitability. Craft concise, rapport-building messages for internal & external customers, fostering productivity and a positive workplace environment. TOPICS COVERED: Benefits and structure of email; Determining email purpose and planning; Writing effective subject lines and paragraphs; Including relevant details and summarising problems; Proper use of CC and BCC fields; Avoiding common email pitfalls; Proofreading techniques. COURSE FORMAT: This Email Etiquette course is a 90-minute interactive virtual session. Upon registration, delegates will receive online login instructions prior to the class date. This format allows delegates to enhance their skills conveniently from their home or office while improving their professional communication abilities.

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Motorsport is as much a business as it is a sport. Our new Master’s Degree programme will provide students with a broad range of modules which examine the national and international aspects of the industry from a commercial perspective. Study an individual module from the MA Business of Motorsport for Continuing Professional Development (CPD).