THE 9 STEPS TO SALES P.O.T.E.N.T.I.A.L - INTERACTIVE WORKSHOP It's time to take charge of your sales process. You need a framework that empowers you rather than binds you to their approach. THEIRS - Send me a propsal with you best ideas, processes and price and then I'll disappear. The 9 Steps is a tried and tested process that keeps you in control of the sales conversation and ensures you achieve clear and specific outcomes. I am running a one-hour interactive session, which will be followed 2 weeks later with a one-hour feedback session. Here, you can share your experiences using the process in an open forum and gain further insights.
Our Team Leader Programme is designed specifically for new & existing Team Leads & Managers in Healthcare, such as General Practice, Primary & Secondary Care. This programme gives delegates the opportunity to spend time with peers, gain new tools & techniques that enable them to develop & support their team effectively. Building confidence to be able to have more proactive & challenging conversations with team members, supporting managers and reducing escalation.
FAA Level 1 Award In Awareness Of Safeguarding (RQF) Face-to-Face Classroom: Half-day course Virtual Classroom: 2 sessions of 2 ½ hours For those who work with children, young people and vulnerable adults Promotes awareness of safeguarding, enabling learners to identify problems and show where to report these to Course Contents: Safeguarding legislation and guidance Key safeguarding roles Different types of abuse Signs and indicators of abuse and neglect Actions to take when a safeguarding concern arises Benefits of this course: In 2018/2019, 415,050 concerns of abuse were raised In 2018/2019, there were nearly 400,000 children in need 52,300 children were subject to a child protection plan 63% of adult safeguarding concerns are for people over 65 1 in every 42 adults aged 85+ have required safeguarding enquires... Child abuse often goes unreported and unrecorded - till it is picked up on by someone who then does something about it. This Level 1 Safeguarding Awareness course gives people the knowledge to make a real difference to a person's life! This basic Safeguarding course is a nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd. This means that you can be rest assured that your Level 1 in Safeguarding Certificate provides information for best practice to make a real difference to protect the health and wellbeing of the most vulnerable in our society. The Ofqual Register number for this course is 603/5635/2
In today's fast-changing competitive environment, people in all roles need to have more commercial awareness and responsibility.
Learn how to create a supportive and open environment for mental health and wellbeing at work, helping everyone thrive and perform at their best.
Ever wondered what it takes to publish your own children’s book? Join Alexandra Fowler of Cornish Books and get started now!
This workshop equips participants with the essential knowledge and skills to effectively intervene and support individuals who may be experiencing suicidal thoughts. Participants will learn to recognise the signs of suicidal ideation, confidently engage in supportive conversations, and create practical suicide-safety plans as part of a first aid approach.
Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management. The ITIL 4 CDS Qualification would most likely suit the following delegates: Individuals continuing their journey in service management ITSM managers and aspiring ITSM managers ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The course includes core concepts describing how different types of work (value streams) are built, tested and delivered ?end-to-end? from beginning to end and with continual iterations and feedback loops. There is also a focus on areas such as testing, knowledge, customer and employee feedback, new technologies, supplier sourcing, and ways of managing work. During this course, you will: Understand how to plan and build a service value stream to create, deliver and support services Know how relevant ITIL practices contribute to creation, delivery, and support across the SVS and value streams Know how to create, deliver and support services Understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods, and tools Understand service performance, service quality, and improvement methods. This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - PLANNING AND BUILDING A SERVICE VALUE STREAM Tackling the concepts and challenges related to SVS Using the ?shift left? approach The true value of information and technology across the SVS 2 - CONTRIBUTING TO CREATION, DELIVERY AND SUPPORT Using the value stream to design, develop and transition new services Adding to a value stream by leveraging ITIL practices Providing user support Furthering the value stream for support through ITIL practices 3 - CREATING, DELIVERING AND SUPPORTING SERVICES Coordinate, prioritize and structure activities The value of buy vs. build, sourcing, and service integration and management