811 Professional Development courses in Canterbury delivered Live Online

During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.

During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.

During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.

Taking Your Book To School® Walkie-talkie Style! Access to me for a full day, 9–5, to move your book closer to school. So, you’ve written a children's book and now you’re trying to get it from your shelf to the classroom and into the hands of children … Now what? You know that schools are the gatekeepers of your target market: children and their families and you know that teachers and school visits should be on your radar. How do you get in, though?

Effecting Business Process Improvement: In-House Training Business analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use. The business analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that business analysts play in organizational change management. What you will Learn You will learn how to: Define and document a business process Work with various business modeling techniques Perform an enterprise analysis in preparation for determining requirements Analyze business processes to discern problems Foundation Concepts Overview of business analysis and process improvement Defining the business process Introducing the proactive business analyst Focusing on business process improvement for business analysts Launching a Successful Business Process Improvement Project Overview of the launch phase Understanding and creating organizational strategy Selecting the target process Aligning the business process improvement project's goals and objectives with organizational strategy Defining the Current Process Overview of current process phase Documenting the business process Business modeling options: work-flow models Business modeling options: Unified Modeling Language (UML) model adaptations for business processes Analyzing the Current Process Process analysis overview Evaluation: establishing the control group Opportunity techniques: multi-discipline problem-solving Opportunity techniques: matrices Building and Sustaining a Recommended Process Overview of the recommended process and beyond Impact analysis Recommended process Transition to the business case Return to proactive state

Participants learn how to handle complaints and negative online reviews with confidence and professionalism. For customer service professionals looking to develop.

Become a certified ISO 9001:2015 Lead Auditor with our CQI and IRCA accredited course. Gain the skills to lead quality management audits and enhance your career. Enroll now!

Inspiring, interactive and unique 4-hour CPD certified training on Communication and Co-production with Parents/Carers

Become a professional in the Telecomms industry with our EUSR SHEA Telecommunications Card Training Overview Our Energy Utilities Skills Register Safety Health Environmental Awareness EUSR SHEA Telecommunications Card Training is designed for professionals working in telecommunication-related industries, such as Telephone Exchanges, on the network, customer properties and more. The course equips participants with essential knowledge and skills to ensure safe and environmentally responsible practices on work sites near telecommunication environments. Upon completion, you’ll receive the coveted EUSR SHEA Telecommunications Card.

Move from Beginner to Professional Level in Financial Modelling and Analysis with this detailed Advanced Financial Modeler Certificate Course.