2498 Problem Solving courses

Certificate in Company Law (CCL) Why Attend This course is designed for professionals seeking a comprehensive understanding of legal matters affecting companies in the GCC. The course covers the fundamental principles of company law, including the strategic selection and establishment of different types of companies, as well as the management and dissolution of companies throughout their life cycle. Additionally, participants gain valuable insights into legal issues specific to family businesses in the GCC and learn how to effectively address them in practice. Course Methodology In this interactive training course participants will frequently work in pairs as well as in larger groups to complete exercises as well as regional and international case studies. Course Objectives By the end of the course, participants will be able to: Apply legal rules and principles to specific commercial situations through consideration of relevant company law Increase profitability within their organization by selecting the best company type and by adopting the best legal practices in management Recognize the rules that govern family businesses and how they affect the continuation and success of the business Understand the reasons for company termination and dissolution and the legal issues in this regard Target Audience This course is suitable for lawyers, company managers, management teams, business and law students and those who are interested to know more about company law and its implications. It also benefits directors and executives who have direct responsibility for legal decisions within the organization. In addition, in-house council new to the region, and those working within a legal department, find this course highly beneficial. Target Competencies General principles of company law Company management Corporate governance Problem solving Note The Dubai Government Legal Affairs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practise through a licensed firm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Affairs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. This PLUS Specialty Training legal course qualifies for 4 elective CLPD points. Types of companies and company formation Types of companies Memorandum of Association (MoA) and the Articles of Association (AoA) related principles Alteration of clauses of the MoA and AoA Partnership and its formation Limited Liability Company (LLC) and its formation Public Shareholding Company and its formation Overview of other types of companies Choosing between various types of companies Company management and shareholders rights and duties Roles and types of directors Powers, duties and liabilities of directors Appointment and retirement Resignation and vacation of office Independent director Meeting of board of directors Auditors: appointment, removal, powers and duties Corporate governance Family businesses in the GCC and shareholders' liability issues UAE law of family companies The provisions related to family businesses in the new Saudi company law Legal organization of family businesses in the GCC Strategies for survival and growth within family businesses Company management and shareholders' liability General principles of corporate liability Liability of directors and Key Managerial Persons (KMP) Liability of shareholders Termination and dissolution of companies Winding up of companies Liquidator Authorities Striking off name Insolvency and bankruptcy Restructuring and re-organization Mergers and amalgamation Acquisition and take-over

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

We use 'Scratch' for computer coding. Scratch is the world’s largest coding community for children and a coding language with a simple visual interface that allows young people to create digital stories, games, and animations. Scratch is designed, developed, and moderated by the Scratch Foundation, a nonprofit organization. Scratch promotes computational thinking and problem solving skills; creative teaching and learning; self-expression and collaboration; and equity in computing. Scratch is designed especially for ages 8 to 16, but is used by people of all ages. Millions of people are creating Scratch projects in a wide variety of settings, including homes, schools, museums, libraries, and community centers.  The ability to code computer programs is an important part of literacy in today’s society. When people learn to code in Scratch, they learn important strategies for solving problems, designing projects, and communicating ideas. 

Who is this course for? The Diploma in Visual Effects for Film and Television Animation is tailored for individuals aspiring to work in the Visual Effects, TV, Film, and 3D animation industry. Gain essential skills necessary for a successful career in these fields. Click here for more info: Website Duration: 120 hours of 1-on-1 Training. When can I book: 9 am - 4 pm (Choose your preferred day and time once a week). Monday to Saturday: 9 am - 7 pm (Flexible timing with advance booking).  Course Overview for a 120-Hour Diploma Program in Game Design and Development Term 1: Introduction to Game Design and 3D Modeling (40 hours) Module 1: Introduction to Game Design (1 hour) Understanding the game development industry and current trends Exploring game mechanics and fundamental design principles Introduction to the game engines and tools utilized in the program Module 2: 3D Modeling with 3ds Max (25 hours) Familiarization with 3ds Max and its user interface Mastering basic modeling techniques like box modeling and extrusion Advanced modeling skills including subdivision and topology Texturing and shading techniques tailored for game development Module 3: Character Design and Animation (10 hours) Introduction to character design and its developmental process Creating and rigging characters specifically for games Keyframe animation techniques for character movement Term 2: Game Development and Unity 3D (40 hours) Module 4: Unity 3D Basics (20 hours) Navigating Unity 3D and understanding its interface Grasping fundamental game development concepts within Unity Creating game objects, writing scripts, and designing scenes Introduction to scripting using C# Module 5: Advanced Game Development with Unity 3D (10 hours) Constructing game mechanics including UI, scoring, and game states Working with physics and collision systems in Unity Crafting intricate game environments and level designs Module 6: Game Assets with Photoshop (10 hours) Exploring Photoshop tools and features for game asset creation Crafting game elements such as textures, sprites, and icons Optimizing assets for seamless integration into game development Term 3: Advanced Game Design and Portfolio Development (40 hours) Module 7: Advanced Game Design (20 hours) Delving into advanced game design concepts like balancing and difficulty curves Understanding player psychology and methods for engaging audiences Implementing game analytics and user testing for refinement Module 8: Portfolio Development (24 hours) Building a comprehensive portfolio showcasing acquired skills Effective presentation techniques for showcasing work Establishing a professional online presence and networking strategies Final Project: Creating and presenting a collection of best works in collaboration with tutors and fellow students Please note: Any missed sessions or absence without a 48-hour notice will result in session loss and a full class fee charge due to the personalized one-to-one nature of the sessions. Students can request pauses or extended breaks by providing written notice via email. What can you do after this course: Software Proficiency: Master industry-standard design tools for architectural and interior projects. Design Expertise: Develop a deep understanding of design principles and spatial concepts. Visualization Skills: Acquire advanced 2D/3D rendering and virtual reality skills for realistic design representation. Communication and Collaboration: Enhance communication skills and learn to collaborate effectively in design teams. Problem-Solving: Develop creative problem-solving abilities for real-world design challenges. Jobs and Career Opportunities: Architectural Visualizer Interior Designer CAD Technician Virtual Reality Developer 3D Modeler Project Coordinator Freelance Designer Visualization Consultant Students can pursue these roles, applying their expertise in architectural and interior design across various professional opportunities. Course Expectations: Maintain a dedicated notebook to compile your study notes. Schedule makeup sessions for any missed coursework, subject to available time slots. Keep meticulous notes and maintain a design folder to track your progress and nurture creative ideas. Allocate specific time for independent practice and project work. Attain certification from the esteemed professional design team. Post-Course Proficiencies: Upon successful course completion, you will achieve the following: Develop confidence in your software proficiency and a solid grasp of underlying principles. Demonstrate the ability to produce top-tier visuals for architectural and interior design projects. Feel well-prepared to pursue positions, armed with the assurance of your software expertise. Continued Support: We are pleased to offer lifetime, complimentary email and phone support to promptly assist you with any inquiries or challenges that may arise. Software Accessibility: Access to the required software is available through either downloading it from the developer's website or acquiring it at favorable student rates. It is important to note that student software should be exclusively utilized for non-commercial projects. Payment Options: To accommodate your preferences, we provide a range of payment options, including internet bank transfers, credit cards, debit cards, and PayPal. Moreover, we offer installment plans tailored to the needs of our students. Course Type: Certification. Course Level: Basic to Advanced. Time: 09:00 or 4 pm (You can choose your own day and time once a week) (Monday to Friday, 09 am to 7 pm, you can choose anytime by advance booking. Weekends can only be 3 to 4 hrs due to heavy demand on those days). Tutor: Industry Experts. Total Hours: 120 Price for Companies: £3500.00 (With VAT = £4200) For Companies. Price for Students: £3000.00 (With VAT = £3600) For Students.

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Description Want to work as a skilled manager? Enrol the Diploma in Management Skills course and explore the various management skills for fostering your managerial career. If you are a new manager and want to enhance your skill, the course is the best choice for you. The course teaches you the techniques of engaging and motivating your employees in the work so that they can give maximum output. You will explore the 'lean management' strategies for problem-solving and process improvement. The techniques of solving conflict resolution and workplace bullying will also be covered in the course. Finally, you will learn to handle a team efficiently. Upon completion, you will be able to develop strategies for fostering high engagement and empowerment. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Management Skills is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Management Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to the Essential Skills Introduction 00:09:00 Self-Assessments 00:04:00 The Mind of the Lean Leader 00:07:00 Values & Culture 00:07:00 Worthy Values 00:08:00 Responsibilities: Communication, Boundaries and Delegation Horizontal Communication 00:10:00 Vertical Communication 00:05:00 Delegation 00:10:00 Boundaries 00:09:00 Developing Employee Skills Basic Skill Trainings 00:08:00 Skill Building Example 00:11:00 Motivating Your Team Members Power of Purpose 00:07:00 Life Cycles and Motivation 00:22:00 Situational Motivatoin 00:15:00 Situational Motivatoin Stimulus Control 00:05:00 Intrinsic Motivation 00:16:00 Coaching and Communication Skills Manager as Coach 00:04:00 Intro to Coaching Skills 00:07:00 Body Language 00:08:00 Rephrasing 00:08:00 Empathy 00:08:00 Acknowledging 00:04:00 Silence 00:04:00 Brainstorming together 00:05:00 Difficult Conversations - Giving and Receiving Feedback Giving Feedback 00:08:00 Receiving Feedback 00:07:00 Discipline - Justice, Discipline and Self-Control Discipline and Justice 00:10:00 Discipline Process 00:10:00 Solving behavior problems 00:06:00 Standard Work 00:13:00 Leader Standard Work 00:07:00 Team Formation and Organization Team Roles 00:08:00 Team Structure 00:11:00 Defining Terms 00:10:00 Stages of Team Development 00:09:00 The Agenda 00:10:00 Team Facilitation & Decision Making Team Facilitation Why 00:10:00 Facilitation Skills 1 00:08:00 Facilitation 2 00:09:00 Enron & The Abilene Paradox 00:09:00 Decision Styles 00:14:00 Consensus Reaching 00:09:00 Conflict Resolution Conflict Resolution Principles 00:11:00 Conflict Resolution Model 00:09:00 Dialogue Introduction 00:05:00 Dialogue Behavior 00:12:00 Keeping Score and Goal Setting Developing Your Team Members 00:07:00 Scorecards 00:13:00 Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Problem Solving Process Improvement Attitudes of Problem Solving 00:12:00 Root Cause 00:07:00 PDCA Problem 00:10:00 A3 Problem Solving 00:13:00 Skill of Brainstorming 00:12:00 Improving Your Work Process Processes and Capabilities 00:11:00 Customer Requirements 00:11:00 Process Definition 00:12:00 Work Process Maps 00:17:00 Waste 00:16:00 Management Waste 00:08:00 Variance Analysis 00:12:00 Resources Resources - Diploma in Management Skills 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam - Diploma in Management Skills 00:20:00 Final Exam Final Exam - Diploma in Management Skills 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Critical thinking is essential to becoming an expert or professional in any industry. To know how to process information and come up with logical reasoning is very important for leaders. This trait helps them to come up with good strategies that will help their subordinates. Through this course, you will learn the necessary skills, knowledge, and information about the critical thinking implications for leadership and you will become a more rational and critical thinking leader. Who is the course for? Professionals of any industry who need to learn more about critical thinking Potential leader who thinks they need to know about critical thinking Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Critical Thinking Implications for Leadership course is a useful qualification to possess, and would be beneficial for the following careers: Business Industry Professional Counsellor Human Development Specialist Law Enforcer Life Coach and Mentor Mental Health Professional Public Officers. Critical Thinking: Implications for Leadership - Updated Version Module 01: Introduction to Critical Thinking Introduction to Critical Thinking 00:21:00 Module 02: Critical Thinking and the Judgment of Claims Critical Thinking and the Judgment of Claims 00:18:00 Module 03: Benefits and Barriers of Critical Thinking Benefits and Barriers of Critical Thinking 00:32:00 Module 04: Importance of Critical Thinking Importance of Critical Thinking 00:16:00 Module 05: Recognising a Critical Thinker Recognising a Critical Thinker 00:22:00 Module 06: What Are the Critical Thinking Steps? What Are the Critical Thinking Steps? 00:17:00 Module 07: Critical Thinking Strategies Problem-Solving Through Critical Thinking 00:25:00 Module 08: Problem-Solving Through Critical Thinking Critical Thinking Strategies 00:25:00 Module 09: Decision Making with Critical Thinking Decision Making with Critical Thinking 00:26:00 Critical Thinking: Implications for Leadership - Old Version Module One - Getting Started 00:30:00 Module Two - Components of Critical Thinking 01:00:00 Module Three - Non-Linear Thinking 01:00:00 Module Four - Logical Thinking 01:00:00 Module Five - Critical Thinkers (I) 01:30:00 Module Six - Critical Thinking (II) 01:00:00 Module Seven - Evaluate the Information 01:00:00 Module Eight - Benefits of Critical Thinking 01:00:00 Module Nine - Changing Your Perspective 01:00:00 Module Ten - Problem Solving 01:30:00 Module Eleven - Putting It All Together 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Critical Thinking: Implications for Leadership- Activities 00:00:00 Mock Exam Mock Exam- Critical Thinking: Implications for Leadership 00:20:00 Final Exam Final Exam- Critical Thinking: Implications for Leadership 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Global Project Management In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge. From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider. In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders. What you Will Learn At the end of this program, you will be able to: Determine when a project meets the criteria of being a true global one Articulate global project needs based on the project grid and framework Identify and analyze global project stakeholders Recognize cultural differences and articulate how they impact project work Determine global project estimating, scheduling, and staffing challenges Assess global project risks and develop problem-solving responses Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques Apply best practices for conducting virtual team work and mitigating virtual challenges Evaluate ways to control for global project scope, cost, and procurement Align customer management best practices with global customer needs Implement key global project closing activities Foundation Concepts What is a global project? What makes a global project different? A global project management framework Initiating the Global Project Launching a global project Respecting cultural differences Identifying and analyzing stakeholders Developing the communications plan Defining the ideal global project manager Crafting a global project charter Planning the Global Project Gathering requirements for a global project Defining the scope, region by region Estimating and scheduling for global projects Staffing the global project Developing the global risk management plan Executing the Global Project Managing global stakeholder expectations Embracing cultural diversity Honing global negotiation techniques Procuring goods and services on a global basis Managing global legal and regulatory issues at the micro and macro level Monitoring and Controlling the Global Project Status reporting Virtual communication Cost control Schedule control Scope control Customer satisfaction Closing the Global Project Contract closure at the macro and micro levels Administrative closure with global reach Lessons learned