Booking options
£25
£25
On-Demand course
10 hours 25 minutes
All levels
Want to work as a skilled manager? Enrol the Diploma in Management Skills course and explore the various management skills for fostering your managerial career.
If you are a new manager and want to enhance your skill, the course is the best choice for you. The course teaches you the techniques of engaging and motivating your employees in the work so that they can give maximum output. You will explore the 'lean management' strategies for problem-solving and process improvement. The techniques of solving conflict resolution and workplace bullying will also be covered in the course. Finally, you will learn to handle a team efficiently.
Upon completion, you will be able to develop strategies for fostering high engagement and empowerment.
At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.
After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
Diploma in Management Skills is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
Our Diploma in Management Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
Introduction to the Essential Skills | |||
Introduction | 00:09:00 | ||
Self-Assessments | 00:04:00 | ||
The Mind of the Lean Leader | 00:07:00 | ||
Values & Culture | 00:07:00 | ||
Worthy Values | 00:08:00 | ||
Responsibilities: Communication, Boundaries and Delegation | |||
Horizontal Communication | 00:10:00 | ||
Vertical Communication | 00:05:00 | ||
Delegation | 00:10:00 | ||
Boundaries | 00:09:00 | ||
Developing Employee Skills | |||
Basic Skill Trainings | 00:08:00 | ||
Skill Building Example | 00:11:00 | ||
Motivating Your Team Members | |||
Power of Purpose | 00:07:00 | ||
Life Cycles and Motivation | 00:22:00 | ||
Situational Motivatoin | 00:15:00 | ||
Situational Motivatoin Stimulus Control | 00:05:00 | ||
Intrinsic Motivation | 00:16:00 | ||
Coaching and Communication Skills | |||
Manager as Coach | 00:04:00 | ||
Intro to Coaching Skills | 00:07:00 | ||
Body Language | 00:08:00 | ||
Rephrasing | 00:08:00 | ||
Empathy | 00:08:00 | ||
Acknowledging | 00:04:00 | ||
Silence | 00:04:00 | ||
Brainstorming together | 00:05:00 | ||
Difficult Conversations - Giving and Receiving Feedback | |||
Giving Feedback | 00:08:00 | ||
Receiving Feedback | 00:07:00 | ||
Discipline - Justice, Discipline and Self-Control | |||
Discipline and Justice | 00:10:00 | ||
Discipline Process | 00:10:00 | ||
Solving behavior problems | 00:06:00 | ||
Standard Work | 00:13:00 | ||
Leader Standard Work | 00:07:00 | ||
Team Formation and Organization | |||
Team Roles | 00:08:00 | ||
Team Structure | 00:11:00 | ||
Defining Terms | 00:10:00 | ||
Stages of Team Development | 00:09:00 | ||
The Agenda | 00:10:00 | ||
Team Facilitation & Decision Making | |||
Team Facilitation Why | 00:10:00 | ||
Facilitation Skills 1 | 00:08:00 | ||
Facilitation 2 | 00:09:00 | ||
Enron & The Abilene Paradox | 00:09:00 | ||
Decision Styles | 00:14:00 | ||
Consensus Reaching | 00:09:00 | ||
Conflict Resolution | |||
Conflict Resolution Principles | 00:11:00 | ||
Conflict Resolution Model | 00:09:00 | ||
Dialogue Introduction | 00:05:00 | ||
Dialogue Behavior | 00:12:00 | ||
Keeping Score and Goal Setting | |||
Developing Your Team Members | 00:07:00 | ||
Scorecards | 00:13:00 | ||
Targets & Objectives 1 | 00:09:00 | ||
Targets & Objectives 2 | 00:09:00 | ||
Problem Solving Process Improvement | |||
Attitudes of Problem Solving | 00:12:00 | ||
Root Cause | 00:07:00 | ||
PDCA Problem | 00:10:00 | ||
A3 Problem Solving | 00:13:00 | ||
Skill of Brainstorming | 00:12:00 | ||
Improving Your Work Process | |||
Processes and Capabilities | 00:11:00 | ||
Customer Requirements | 00:11:00 | ||
Process Definition | 00:12:00 | ||
Work Process Maps | 00:17:00 | ||
Waste | 00:16:00 | ||
Management Waste | 00:08:00 | ||
Variance Analysis | 00:12:00 | ||
Resources | |||
Resources - Diploma in Management Skills | 00:00:00 | ||
Refer A Friend | |||
Refer A Friend | 00:00:00 | ||
Mock Exam | |||
Mock Exam - Diploma in Management Skills | 00:20:00 | ||
Final Exam | |||
Final Exam - Diploma in Management Skills | 00:20:00 | ||
Certificate and Transcript | |||
Order Your Certificates and Transcripts | 00:00:00 |