2161 Problem Solving courses

ICA International Diploma in Managing Sanctions Risk Sanctions are a crucial instrument in the international battle against financial crime proliferation, terrorism and human rights abuses. It's a complex area and those who manage the risk need the right combination of knowledge, capabilities and behaviours to do so effectively. Technical skills - develop a deeper understanding of sanctions architecture, screening and the control framework; enrich your professional skillset Critical thinking - enhance your judgment-making and problem-solving skills Collaboration and communication - ensure a joined-up approach in your management of sanctions cases Flexibility and adaptability - be prepared to respond to fast-changing regimes and rules Leadership - be empowered to make effective decisions quickly and manage resources appropriately This course is awarded in association with Alliance Manchester Business School, the University of Manchester. Through this Level 6- Advanced qualification you will learn: Global sanctions architecture - Sanctions in context How sanctions regimes are implemented Evolving scope of sanctions - A changing tool Sector-based sanctions Identifying higher risk jurisdictions and activities Transparency, control, and ownership Licensing and permissible payments Management of global exposure to unilateral and regional sanctions Developing the control framework Sanctions screening Incident management and holding of sanctioned funds Sanctions lifting and roll back

This course will help you reach your full potential if you are considering becoming a leader or manager, or if you currently hold a leadership position.

Project Management Fundamentals: Virtual In-House Training Many projects are performed by highly competent and effective people who have little or no project management training. They perform projects like process improvement, marketing campaign development, new product development, event planning and production, and other 'tasks' which are projects. Project Management Fundamentals (PMF) is designed to support those people who need a solid foundation in project management, without being unnecessarily burdened to learn it while on the job. The course offers practical skills, concepts, and principles that can be taken back to the workplace, along with insights needed to adapt them to specific project environments. In today's environment, that means possibly adapting to Agile / Iterative methods. So, we have recently added key Agile concepts to provide a basic understanding of shifting towards agility. Since PMF's course goal is to achieve quality performance by learning effective planning and control, the focus is on a process orientation and an analytical, systems-oriented approach. Together, these frameworks promote project-related problem solving and decision-making skills necessary for real world projects. They honor project needs for collaboration, clear communications among people, and interpersonal and relationship skills. Recognition of these needs are woven throughout PMF, but are highlighted in two specific areas: Module 2 - People and Projects Module 8 - Executing, Communicating, and Developing the Team

Introduction: One of the most important skills you can develop is your ability to think critically. Critical thinking can help you in your personal life or at work. It aids in problem-solving, giving you the tools you need to carefully analyse and evaluate a situation to devise an action plan. Developing these kinds of skills involves learning more about critical thinking, and then putting that knowledge into practice. This course goes into detail about the critical thought process and how you can apply it to your life. It begins by giving you the tools you need to get started, including a discussion of the identification of central problems. Next, we move on to talking about the specific skills you need if you are to perfect your ability to think critically. Next, we go through the critical thought process step by step, so you know exactly how to put your critical thinking skills into practice. Finally, we review a few common mistakes people tend to make when going through the critical thought process.   You Will Learn: How to use the “five whys” technique to determine the underlying issue The importance of being able to analyse a problem, and why you need to do so from multiple perspectives The five critical thinking skills you need to develop The six steps to critical thinking The importance of evaluating your outcome Benefits of Taking this Course Being able to quickly and effectively solve problems in multiple settings, including at work and in your personal life Learning how to make decisions you can feel confident about in less time Understanding how to apply different perspectives to your problem-solving and decision-making process Understanding the benefit of gathering information from reputable sources Learning the common pitfalls of critical thinking and how to avoid them

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Description Critical Thinking Skills Diploma   Critical thinking involves judgments based on the evaluation of facts. However, critical has more than one definition, usually including unbiased, sceptical, and rational assessment or analysis of genuine evidence. It involves self-monitored, self-corrective, self-disciplined, and self-directed thinking. It necessitates the approval of meticulous quality standards and mindful awareness of usage. Critical thinking requires problem-solving and communication abilities to overcome inherent sociocentrism and egocentrism. The earliest record of problem-solving and critical thinking is considered Socrate's teachings transcribed by Plato. The transcriptions included a section of Plato's early dialogues involving Socrates' conversation with a dialogist on ethics (for example, whether or not it was ethical for him to break out from prison). An essential skill that one can instigate is the ability for critical thinking. It can help in both professional and personal life. It assists in decision-making and problem-solving, providing the instruments required for careful analysis and evaluation of a situation to develop a plan of action. Instigating critical thinking in an individual involves building a proper understanding of thinking critically and applying that understanding to practical life. This Critical Thinking Skills Diploma delves deeper into reasoning and critical thinking and its application. Critical Thinking Skills Diploma introduces the abstract instruments required for critical thinking, including a brief look into recognizing a few central problems. Knowledge is crucial to survive and thrive in present-day society. Sound reasoning and outstanding critical thinking capability can better understand the area. The Critical Thinking Skills Diploma provides its learners with the skill to critically analyze and make wise decisions and judgments in their life. Through these reasoning and critical thinking methods, one can minimize the occurrences of mistakes and reduce the chances of negatively affecting their own or others' lives. The Critical Thinking Skills Diploma will polish its learners and make them more disciplined and rational thinking. It will reduce one's bias and prejudices to understand their environment better. The Critical Thinking Skills Diploma course imparts identifying, evaluating, and differentiating between irrelevant and relevant information. This improves productivity and adds to the CV of individuals in jobs that need logical and critical thinking. Whether an individual is a student, professional, or seeker, this Diploma course in Critical Thinking can be of great value. The skills to debate, reason analytically, and think logically with excellent communication skills can be gained from this Diploma course by Elearncollege. A course with Elearncollege comes with a lot of perks. The materials for the Diploma course in Critical Thinking are delivered directly to the learners and are adaptable to suit one's way of life. It is designed by skilled professionals within the discipline, meaning that it consists of accurate and relevant information delivered in an easy-to-follow manner. The Diploma course in Critical Thinking consists of professionally designed e-Learning interactive quizzes and modules, all delivered to the learners through an unlimitedly accessible system. What you will learn  1: Critical Thinking  2: Sociology of Thinking  3: Critical Thinking and Solving Puzzles with Analogy based reasoning  4: Thinking in Circles  5: Graphical Tools 6: Constructing Knowledge  7: Critical Writing Skills  8: Effective Learning  9: Reason and Argument  10: Rhetoric  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Are you ready to elevate your decision-making skills to new heights? Introducing our comprehensive Critical Thinking & Decision Making Training Course, designed to empower you with the tools and strategies necessary to navigate today's complex challenges with clarity and confidence. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Critical Thinking & Decision Making Training Course, learners will explore the fundamentals of critical thinking, including its significance and steps involved. They will learn to identify critical thinkers and understand various strategies employed in critical thinking. Through practical examples, learners will develop problem-solving skills using critical thinking techniques. They will also delve into the evaluation of claims and judgments using critical thinking principles. Moreover, learners will discover the benefits of critical thinking and ways to overcome barriers that may hinder it. Lastly, the course will equip learners with the tools and techniques necessary for making informed decisions by integrating critical thinking into the decision-making process. By the end of the training, learners will possess a comprehensive understanding of critical thinking and its application in various aspects of life and work. Course Curriculum Module 01: Introduction to Critical Thinking Module 02: Importance of Critical Thinking Module 03: What Are the Critical Thinking Steps Module 04: Recognising a Critical Thinker Module 05: Critical Thinking Strategies Module 06: Problem-Solving Through Critical Thinking Module 07: Critical Thinking and the Judgment of Claims Module 08: Benefits and Barriers of Critical Thinking Module 09: Decision Making with Critical Thinking Learning Outcomes: Identify key principles and theories in critical thinking processes. Apply critical thinking steps to analyse and evaluate complex situations. Utilise critical thinking strategies to solve problems effectively and efficiently. Evaluate claims and arguments using critical thinking tools and techniques. Recognise the benefits of critical thinking and overcome common barriers. Make informed decisions by integrating critical thinking principles into decision-making. CPD 10 CPD hours / points Accredited by CPD Quality Standards Critical Thinking & Decision Making Training Course 2:09:44 1: Module 01: Introduction to Critical Thinking 16:13 2: Module 02: Importance of Critical Thinking 08:28 3: Module 03: What Are the Critical Thinking Steps 10:42 4: Module 04: Recognising a Critical Thinker 15:13 5: Module 05: Critical Thinking Strategies 16:22 6: Module 06: Problem-Solving Through Critical Thinking 16:28 7: Module 07: Critical Thinking and the Judgment of Claims 13:07 8: Module 08: Benefits and Barriers of Critical Thinking 17:41 9: Module 09: Decision Making with Critical Thinking 14:30 10: CPD Certificate - Free 01:00 Who is this course for? Professionals seeking to enhance analytical and decision-making skills. Students aiming to develop critical thinking abilities for academic success. Managers and leaders striving to foster a culture of strategic thinking. Individuals navigating complex environments requiring sound judgment and reasoning. Anyone interested in honing problem-solving skills through critical analysis. Career path Policy Analyst Risk Manager Data Analyst Strategy Consultant Quality Assurance Manager Research Scientist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

🌟 Unlock the Power of Positive Interactions! 🌟 Are you ready to transform your relationships, both personal and professional, and become a master of positive interactions? Introducing our exclusive online course:   🚀 Mastering Positive Interactions: Strategies for Handling Challenges in Personal and Professional Relationships   💡 What You Will Learn: Module 1: Fundamentals 🌈 Lay the groundwork for successful relationships with a deep dive into the fundamentals of positive interactions. Learn the essential principles that form the basis of every meaningful connection. Module 2: Foundational Tips & Tools 🔧 Equip yourself with practical tips and powerful tools to navigate the complexities of relationships. Discover communication strategies, active listening techniques, and proven methods for building strong connections. Module 3: Difficult People - Relationships 🤷‍️ Encounter challenging personalities head-on. Understand the dynamics of difficult relationships and gain insights into the root causes. Learn to approach these interactions with empathy and patience. Module 4: Difficult People - Solutions ✨ Explore effective solutions to handle difficult individuals gracefully. Develop strategies to diffuse tension, set boundaries, and find common ground, turning challenging relationships into opportunities for growth. Module 5: Problem Solving 🔍 Dive into the art of problem-solving within relationships. Acquire the skills to identify issues, address concerns, and collaboratively find solutions. Transform challenges into catalysts for positive change. Module 6: Final Notes & Tips 🚀 Consolidate your knowledge with a comprehensive overview. Discover final tips and insights that will empower you to maintain positive interactions in the long run. Cement your role as a master of harmonious relationships. Module 7: Dealing With Emotions & Anger 😡 Harness the power of emotional intelligence. Learn to navigate and manage emotions, both yours and others'. Understand the role of anger in relationships and discover constructive ways to address and resolve conflicts.   🎓 Why Choose This Course? ✅ Comprehensive curriculum designed by experts in psychology and interpersonal relationships. ✅ Practical tips and tools that can be applied immediately in real-life situations. ✅ Interactive modules with engaging activities to reinforce learning. ✅ Access to a supportive community for ongoing encouragement and discussion. ✅ Lifetime access to course materials for continuous learning and reference.   🌈 Transform Your Relationships Today! Don't miss this opportunity to unlock the secrets of positive interactions. Enroll now and embark on a journey to Mastering Positive Interactions. Your fulfilling relationships await! Course Curriculum Introduction Fundamentals 00:00 Foundational Tips & Tools 00:00 Difficult People - Relationships 00:00 Difficult People - Soliutions 00:00 Problem Solving 00:00 Final Notes & Tips 00:00 Bonus Video - Dealing With Emotions & Anger 00:00

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS. You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction. PART I – BROADENING THE VIEW Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity. PART II – FAIR STANDARDS Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity. PART III – ORGANIZATIONAL UNITY Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions. ATTENDEES WILL BE ABLE TO: Discover new ways to “see things differently;” Use Emotional Intelligence to strengthen relationships and increase awareness of self and others; Define Diversity and uncover ways in which it is significantly useful in an organization; Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making); Manage conflict through unity, using the organization’s mission, vision, values, and goals; and Understand and communicate value to staff. Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class.    Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Be an excellent manager and master the skills of management through the Management Skills for New Managers course. The course is designed for the new managers who want to upgrade their management skills. You will learn how to engage and motivate the employees for finding the maximum output from them. The course shows you the strategies for creating high engagement and empowerment. Next, the course guides you to know 'lean management' problem-solving and process improvement. Then, the course teaches you how to lead teams efficiently. Instead of these, you will also learn to solve conflict resolution and workplace bullying. In short, the course covers all the essential skills a new manager need to know for handling and managing the office efficiently. Requirements There are no requirements for this course other than the desire to become a highly successful manager. What Will I Learn? Motivate your employees and create high engagement and empowerment. Provide specific job training for your team members. Lead teams to become high performing teams engaged in continuous improvement. Understand and develop 'lean management' problem-solving and process improvement. Resolve conflicts with others and among team members. Who is the target audience? New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes. Any manager wanting to improve their people management skills. Introduction to the Essential Skills Introduction FREE 00:09:00 Self-Assessments FREE 00:04:00 The Mind of the Lean Leader 00:07:00 Values & Culture 00:07:00 Worthy Values 00:08:00 Responsibilities: Communication, Boundaries and Delegation Horizontal Communication 00:10:00 Vertical Communication 00:05:00 Delegation 00:10:00 Boundaries 00:09:00 Developing Employee Skills Basic Skill Trainings 00:08:00 Skill Building Example 00:11:00 Motivating Your Team Members Power of Purpose 00:07:00 Life Cycles and Motivation 00:22:00 Situational Motivatoin 00:15:00 Situational Motivatoin Stimulus Control 00:05:00 Intrinsic Motivation 00:16:00 Coaching and Communication Skills Manager as Coach 00:04:00 Intro to Coaching Skills 00:07:00 Body Language 00:08:00 Rephrasing 00:08:00 Empathy 00:08:00 Acknowledging 00:04:00 Silence 00:04:00 Brainstorming together 00:05:00 Difficult Conversations - Giving and Receiving Feedback Giving Feedback 00:09:00 Receiving Feedback 00:07:00 Discipline - Justice, Discipline and Self-Control Discipline and Justice 00:10:00 Discipline Process 00:10:00 Solving behavior problems 00:06:00 Standard Work 00:13:00 Leader Standard Work 00:07:00 Team Formation and Organization Team Roles 00:08:00 Team Structure 00:11:00 Defining Terms 00:10:00 Stages of Team Development 00:09:00 The Agenda 00:10:00 Team Facilitation & Decision Making Team Facilitation Why 00:10:00 Facilitation Skills 1 00:08:00 Facilitation 2 00:09:00 Enron & The Abilene Paradox 00:09:00 Decision Styles 00:14:00 Consensus Reaching 00:09:00 Conflict Resolution Conflict Resolution Principles 00:11:00 Conflict Resolution Model 00:09:00 Dialogue Introduction 00:05:00 Dialogue Behavior 00:12:00 Keeping Score and Goal Setting Developing Your Team Members 00:07:00 Scorecards 00:13:00 Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Problem Solving Process Improvement Attitudes of Problem Solving 00:12:00 Root Cause 00:07:00 PDCA Problem 00:10:00 A3 Problem Solving 00:13:00 Skill of Brainstorming 00:12:00 Improving Your Work Process Processes and Capabilities 00:11:00 Customer Requirements 00:11:00 Process Definition 00:12:00 Work Process Maps 00:17:00 Waste 00:16:00 Management Waste 00:08:00 Variance Analysis 00:12:00 Resources Resources - Management Skills for New Managers 00:00:00