CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
This qualification aims to provide expert guidance to learners wishing to gain knowledge and understanding on Electric Vehicle charging equipment installation. This 2 day course provides expert guidance on EV charging equipment installation, an important emerging area which is not covered in detail by the current edition of the Wiring Regulations (BS 7671) or the IET’s Guidance Notes. Aimed at experienced electricians interested in understanding a wide range of equipment and systems available, this course applies to the specialised installation requirements of electric vehicle charging equipment in domestic dwellings, on-street locations, commercial and industrial premises. The course provides detailed guidance and recommendations on all aspects of the installation of Electric Vehicle Charging Equipment from the origin of the electrical supply, through distribution and final circuits, installation of the charging equipment itself to the cable between the charging equipment and vehicle’s electrical inlet. Also included are related issues of site layout and planning and subsequent inspection, testing, certification and maintenance of installations. Why take this course? Currently there is an increasing demand for new electric vehicle charging points but too few installers to roll them out. This is already a booming market which is due to get much bigger in the near future. The number of public charging connectors and locations has increased by 38% in the past 12 months and is expected to continue at that rate for years to come. Entry Requirements There are no formal entry requirements for this qualification, however we do expect you to meet the following requirements: Minimum age 18 years old (mandatory) Must be able to demonstrate the following competencies Be able to correctly install and terminate: pvc/pvc cable (twin and earth) Steel Wire armoured cable (swa) Be able to carry out an initial verification (inspection & testing) on an electrical installation and complete the necessary paperwork. Please Note: These competencies are required for the assessment and are not taught as part of the course. It is also recommended that you are up to date with your wiring regulations.
Study online for the Master’s Advanced Motorsport Engineering and boost your motorsport career. With the ability to fit your studies around your existing career and family, the MSc is flexible and affordable. Start on any date and study when and where suits you!
This module aims to develop knowledge and understanding of the status of an authorised economic operator in the export and in import of goods. This includes the advantages of the status, trusted trader, and the process securing the authorised economic operator status.
In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: Focus on others to project a UB4ME, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); and Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. Register for this class and you will be sent ONLINE login instructions prior to the class date.
FAA Level 1 Award In Awareness Of First Aid For Mental Health (RQF) Classroom (4.5 hour course), Virtual (2 x 2 ½ hour sessions) Gives learners a good awareness of Mental Health First Aid Gives learners the skills to start that difficult conversation Course Contents: What is Mental Health? Why people develop mental health conditions What the role of a mental health first aider is Knowing how to provide advice and practical support Knowing how to recognise and manage stress Recognising a range of mental health conditions: Depression Anxiety Psychosis Eating disorders Suicide Self-harm Benefits of this course: 37% of all work-related ill-health is due to mental health problems Problems with mental health cover 45% of all working days lost A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 One in four people will have a mental health problem at some point during their lives Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees Work-related mental health issues must to be assessed to measure the levels of risk to staff Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable This half day course gives people a good awareness of mental health in the workplace For a more complete introduction, see our full day First Aid for Mental Health or two day Supervising First Aid for Mental Health courses Accredited, Ofqual regulated qualification This Awareness of Mental Health First Aid Course is a nationally recognised, Ofqual regulated qualification accredited by First Aid Awards. This means that you can be rest assured that your Mental Health First Aid Certificates fulfil the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3768/0
The Designated Safeguarding Lead Advanced Course is an expert-led update and refresher course for school and college DSLs and their Deputies. It is an extensive, authoritative and highly rated, full-day training course that ensures DSL/DDSLs have the most comprehensive, effective and up-to-date knowledge and strategies in place to lead the safeguarding provision in their setting.
The New to the Role of Designated Safeguarding Lead Course is an expert-led course for those new to the role of school / college DSLs and or Deputy DSL.
Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.