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Duration 2 Days 12 CPD hours Overview What's New in This Guide? The behind-the-scenes journal entry for transactions is now included. This course is a continuation of topics following ?Get Started with QuickBooks 2021 for Windows?. First-time QuickBooks users will learn the basic features of the software. Experienced QuickBooks users will quickly learn the new features and functionality of QuickBooks 2021. This course covers features that are in QuickBooks Pro and Premier 2021. Memorizing Transactions Entering a New Memorized Transaction Editing a Memorized Transaction Deleting a Memorized Transaction Grouping Memorized Transactions Using a Memorized Transaction Printing the Memorized Transaction List Customizing Forms Creating a Custom Template Modifying a Template Printing Forms Using Other QuickBooks Accounts Other QuickBooks Account Types Working with Credit Card Transactions Working with Fixed Assets Working with Long-Term Liability Accounts Using the Loan Manager Creating Reports Working with Quick Reports Working with Preset Reports Sharing Reports Exporting Reports to Microsoft Excel Printing Reports Creating Graphs Creating QuickInsight Graphs Using QuickZoom with Graphs Working with the Sales Graph Customizing Graphs Printing Graphs Tracking and Paying Sales Tax Using Sales Tax in QuickBooks Setting Up Tax Rates and Agencies Indicating Who and What Gets Taxed Applying Tax to Each Sale Determining What You Owe Paying Your Tax Agencies Preparing Payroll with QuickBooks Using Payroll Tracking Setting Up for Payroll Setting Up Employee Payroll Information Setting Up a Payroll Schedule Writing a Payroll Check Printing Paycheck Stubs Tracking Your Tax Liabilities Paying Payroll Taxes Preparing Payroll Tax Forms Using Online Banking Setting Up an Internet Connection Setting Up Bank Feeds for Accounts Viewing, Downloading, and Adding Online Transactions Creating Online Payments Transferring Funds Online Canceling Online Payments Managing Company Files Using QuickBooks in Multi-user Mode Setting Up Users and Passwords Setting a Closing Date Sharing Files with an Accountant Updating QuickBooks Backing Up and Restoring a Company File Condensing a Company File Estimating, Time Tracking, and Job Costing Creating Job Estimates Creating an Invoice from an Estimate Displaying Reports for Estimates Updating the Job Status Tracking Time Displaying Reports for Time Tracking Tracking Vehicle Mileage Displaying Vehicle Mileage Reports Displaying Other Job Reports Writing Letters Using the Letters and Envelopes Wizard Customizing Letter Templates Additional course details: Nexus Humans Keep Going With QuickBooks 2021 for Windows training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Keep Going With QuickBooks 2021 for Windows course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for individuals who are Java programmers and have worked with databases and with object-oriented programming techniques, who are now ready to create more complex and advanced programs using Java SE 7. Overview Upon successful completion of this course, students will be able to: - create and manage custom classes. - control program flow by writing code to respond to specific criteria. - implement object-oriented programming techniques to create reusable and reliable programs. - work with Java utility class libraries. - use the capabilities of the Java I/O package to read and write data to external files or media. - use collection APIs in Java to manage data. - use generics to enforce compile-time type checking. - use multi-threaded programs to help handle multiple tasks concurrently. - manage Java applications for memory efficiency and create distributable versions of a Java application. Students will work with advanced features of Java. Working with Classes Create Classes Create Variables Write an Expression Work with Arrays Work with Static Class Members Define Methods Use Enumerated Data Types Controlling Program Flow Work with Conditional Statements Work with Looping Statements Handle Exceptions Handle Chained Exceptions Write and Enable Assertions Implementing Object-Oriented Programming Concepts Extend a Class Overload and Override Methods Work with Interfaces Create Inner Classes Examine Object-Oriented Design Concepts Working with Java Utility Class Libraries Work with Strings Format and Parse Strings Work with Dates, Numbers, and Currencies Using the Java I/O Package Work with the File Class Work with Byte Streams Work with Character Streams Read Files Write to a File Manipulate I/O Objects Using Collections Work with the Collection Interface Work with the Set Collection Work with List Collections Work with Queues Work with the Map Collection Work with Collection Utilities Working with Generics Declare Generics Implement Generics Using Multi-Threaded Programs Create a Multi-Threaded Program Synchronize Threads Managing Java Applications Implement Garbage Collection Deploy a Java Application Additional course details: Nexus Humans Java Programming (Java SE 7) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Java Programming (Java SE 7) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Developers, Functional Testers, Test Automation Specialists, Performance Specialists, Environment and Data Specialists, Security Specialists Prerequisites for taking part in the workshop: It is recommended that participants should have completed the ISTQB© Certified Tester Foundation Level certification, or have attended the workshop. Overview Defined tasks need to be structured according to the technical requirements and the internal structure of the system needs to be analysed in detail in order to achieve the expected level of quality and detect errors during development. The ISTQB© Advanced Level Technical Test Analyst certification will teach you on the basis of the current ISTQB© Advanced Level syllabus. The various procedures, techniques and tools for non-functional system testing will be explained, and you will then be in a position to apply these in your future work as a Technical Test Analyst. The three-day certification will be followed by a two-hour examination. During the workshop, our experienced trainers will fully prepare you for the ISTQB© Advanced Level Technical Test Analyst examination. Following on from the ISTQB© Certified Tester Foundation Level training, this workshop covers the increasing technical challenges faced by system testing in particular. Topic 1 Tasks of a Technical Test Analyst in risk-based testing Topic 2 Structure-based testing: Simple condition test, condition/decision test, modified condition/decision test, multiple condition test, path test, API test, selection of structure-based procedures Topic 3 Analytical testing methods: static analysis (control flow analysis, data flow analysis, improved maintainability/adaptability with static analysis, call graphs), dynamic analysis (detection of memory leaks/?rogue? pointers, analysis of system performance) Topic 4 Quality features in technical tests (ISO 25000 standard): Planning aspects of technical testing, security testing, reliability testing, performance testing, resource usage, maintainability testing, portability testing Topic 5 Review checklists (architecture and code reviews) Topic 6 Testing tools and automation, tool integration, test automation projects, specific testing tools Topic 7 Practical exercises on all core topics Notes In order to take the examination, you must show at least 18 months? practical experience as a tester and be certified at ISTQB© Foundation Level. Confirmation from your employer or from your reference customers are accepted as proof of practical experience. Additional course details: Nexus Humans ISTQB Certified Tester, Advanced Level - Technical Test Analyst training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ISTQB Certified Tester, Advanced Level - Technical Test Analyst course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This introductory-level course is for experienced application developers new to MongoDB. Overview This course is approximately 50% hands-on lab to lecture ratio, combining engaging expert lessons, demos and group discussions with real-world, skills-focused machine-based labs and exercises. Working in a hands-on learning environment, guided by our expert team, you'll explore: Storage Basics MongoDB Document Model MongoDB Setup CRUD: Basics through Advanced Concepts Performance: Basics through Advanced Concepts Aggregation: Basics through Advanced Concepts Replication: Basics through Advanced Concepts Sharding: Basics through Advanced Concepts Schema Design Security Basics, Authentication & Authorization Application Development and Drivers Geared for experienced developers, Introduction to MongoDB for Developers is a comprehensive course that provides you with hands-on experience with the MongoDB query language, aggregation framework, data modeling, indexes, drivers, basic performance tuning, high availability and scaling. Throughout the course, you?ll explore the MongoDB Atlas database environment in detail, gaining job-ready skills you can put right to work after class. Storage Basics What is a Storage Engine? WiredTiger Storage Engine In-Memory Storage Engine Encrypted Storage Engine MongoDB Document Model JSON and BSON MongoDB Data Types MongoDB Setup Atlas Setup / Local MongoDB Setup CRUD Basics Insert Command Find Command Query Operators Remove Command Updating Documents CRUD Advanced Bulk Writes Retryable Writes Find and Modify Transactions Performance Basics Indexes Aggregation Basics Aggregation Pipeline Concepts Aggregation Pipeline Stages Aggregation Pipeline Expressions Aggregation Advanced $lookup stage $graphLookup stage $expr operator Faceted Search Type Conversions Advanced Expression Operators Date Expression Operators Expression Variables Aggregation Pipeline Optimizations Aggregation in a Sharded Cluster Replication Basics MongoDB Replica Sets Replica Set Use Cases Replication Mechanics Replication Advanced Using Write Concern to Tune Durability Semantics Using Read Concern to Tune Read Isolation Using Read Preference Replica Set Tag Sets Sharding Basics Sharding Concepts When to Shard What is a Shard Key? Zoned Sharding / MongoDB Atlas Global Clusters Sharding Advanced Components of a Sharded Cluster Sharding Mechanics Choosing a Good Shard Key Schema Design Schema Design Core Concepts Common Patterns Security Basics Authentication & Authorization Network Encryption Encryption at Rest Auditing

Duration 2 Days 12 CPD hours This course is intended for This class assumes some prior experience with Git, plus basic coding or programming knowledge. Overview This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment led by our expert team, students will explore: Getting Started with Collaboration Understanding the GitHub Flow Branching with Git Local Git Configuration Working Locally with Git Collaborating on Your Code Merging Pull Requests Viewing Local Project History Streaming Your Workflow with Aliases Workflow Review Project: GitHub Games Resolving Merge Conflicts Working with Multiple Conflicts Searching for Events in Your Code Reverting Commits Helpful Git Commands Viewing Local Changes Creating a New Local Repository Fixing Commit Mistakes Rewriting History with Git Reset Merge Strategies: Rebase This is a fast-paced hands-on course that provides you with a solid overview of Git and GitHub, the web-based version control repository hosting service. While the examples in this class are related to computer code, GitHub can be used for other content. It offers the complete distributed version control and source code management (SCM) functionality of Git as well as adding its own features. It provides access control and several collaboration features such as bug tracking, feature requests, task management, and wikis for every project. Getting Started with The GitHub Ecosystem What is Git? Exploring a GitHub Repository Using GitHub Issues Activity: Creating A GitHub Issue Using Markdown Understanding the GitHub Flow The Essential GitHub Workflow Branching with Git Branching Defined Activity: Creating a Branch with GitHub Introduction Class Diagram Interaction Diagrams Sequence Diagrams Communication Diagrams State Machine Diagrams Activity Diagram Implementation Diagrams Local Git Configuration Checking your Git version Git Configuration Levels Viewing your configurations Configuring your username and email Configuring autocrif Working Locally with Git Creating a Local copy of the repo Our favorite Git command: git status Using Branches locally Switching branches Activity: Creating a New File The Two Stage Commit Collaborating on Your Code Collaboration Pushing your changes to GitHub Activity: Creating a Pull Request Exploring a Pull Request Activity: Code Review Merging Pull Requests Merge Explained Merging Your Pull Request Updating Your Local Repository Cleaning Up the Unneeded Branches Viewing Local Project History Using Git Log Streaming Your Workflow with Aliases Creating Custom Aliases Workflow Review Project: GitHub Games User Accounts vs. Organization Accounts Introduction to GitHub Pages What is a Fork? Creating a Fork Workflow Review: Updating the README.md Resolving Merge Conflicts Local Merge Conflicts Working with Multiple Conflicts Remote Merge Conflicts Exploring Searching for Events in Your Code What is GitHub? What is Git bisect? Finding the bug in your project Reverting Commits How Commits are made Safe operations Reverting Commits Helpful Git Commands Moving and Renaming Files with Git Staging Hunks of Changes Viewing Local Changes Comparing changes with the Repository Creating a New Local Repository Initializing a new local repository Fixing Commit Mistakes Revising your last commit Rewriting History with Git Reset Understanding reset Reset Modes Reset Soft Reset Mixed Reset Hard Does gone really mean gone? Getting it Back You just want that one commit Oops, I didn?t mean to reset Merge Strategies: Rebase About Git rebase Understanding Git Merge Strategies Creating a Linear History Additional course details: Nexus Humans Introduction to GITHub for Developers (TTDV7551) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to GITHub for Developers (TTDV7551) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for anyone engaged with teams or looking to live a more fulfilling life. Overview Upon successful completion of this course, participants will gain a new perspective on themselves and their emotions, and increase their value to society. In this course, participants will learn how beneficial becoming more self-aware can be and see how a highly self-aware person becomes more equipped to deal with daily life and its challenges. Getting Started Workshop Objectives Action Plan What is the Self? The Physical Self The Emotional Self The Mental Self The Spiritual Self Practical Illustration Awareness of the Physical Self Scanning Progressive Relaxation Physical Stressors Exercise Practical Illustration Time Management Organization Goal Management Priorities Procrastination Practical Illustration The Emotional Self Validity of Emotions Utility of Emotions Emotional Arousal Emotional Valence Practical Illustration Mood Management Emotional Intelligence Categories of Emotion Increasing Arousal Decreasing Arousal Practical Illustration The Mental Self Thinking Style Learning Style Personality Stinking Thinking Practical Illustration Interpersonal Awareness Addressing Different Thinking Styles Addressing Different Learning Styles Active Listening and Body Language Transactional Analysis Practical Illustration The Spiritual Self Mindfulness Meditation Cultivating Positivity Gratitude Practical Illustration Limitations of Self Awareness Navel Gazing Excessive Self Discipline Developing Humility Developing Empathy Practical Illustration Independence versus Interdependence What is Interdependence? Systems Theory More Than the Sum of All Parts Team Building Practical Illustration Wrapping Up Words from the Wise Additional course details: Nexus Humans Improving Self Awareness training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Improving Self Awareness course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is intended for software testers, architects, engineers, or other related roles, who wish to apply AI to software testing practices within their enterprise. While there are no specific pre-requisites for this course, it would be helpful is the attendee has familiarity with basic scripting (Python preferred) and be comfortable with working from the command line (for courses that add the optional hands-on labs). Attendees without basic scripting skills can follow along with the hands-on labs or demos. Overview This course introduces AI and related technologies from a practical applied software testing perspective. Through engaging lecture and demonstrations presented by our expert facilitator, students will explore: Exploring AI Introduction to Machine Learning Introduction to Deep Learning Introduction to Data Science Artificial Intelligence (AI) in Software Testing Implementing AI in Test Automation Innovative AI Test Automation Tools for the Future Implementing AI in Software Testing / AI in Test Automation is an introductory-level course for attendees new to AI, Machine Learning or Deep Learning who wish to automate software testing tasks leveraging AI. The course explores the essentials of AI, ML and DL and how the integrate into IT business operations and initiatives. Then the course moves to specifics about the skills, techniques and tools used to apply AI to common software testing requirements. Exploring AI AI-Initiatives The Priority: Excellence AI- Intelligence Types The Machine Learning Types The Quality Learning Initiative The Inception in Academics AI - Importance & Applications The Re-visit Learning Re-visited via AI Teaching in the world of AI Exploring AI for Self-Development AI In Academics Beyond Academics Introduction to Machine Learning What is Machine Learning? Why Machine Learning? Examples - Algorithms behind Machine Learning Introduction to Deep Learning What is Deep Learning? Why Deep Learning? Example - Deep Learning Vs Machine Learning Introduction to Data Science What is Data Science? Why Data Science? Examples - Use Cases of Data Science Artificial Intelligence (AI) in Software Testing What is AI in Software Testing? The Role of AI Testing Why do we Need AI in Software Testing? Pros and Cons of AI in Software Testing Applications of AI in Software Testing Is it time for Testers or QA Teams to worry about AI? Automated Testing with Artificial Intelligence Implementing AI in Test Automation Training the AI Bots Challenges with AI-powered Applications Examples - Real World use cases using Artificial Intelligence Demo - Facial Emotion Detection Using Artificial Intelligence Demo - Text Analysis API Using Artificial Intelligence Demo - EYE SPY Mobile App Using Artificial Intelligence Innovative AI Test Automation Tools for the Future Tools used for Implementing AI in Automation Testing What is NEXT? AI Test Automation Demo using Testim

Duration 5 Days 30 CPD hours This course is intended for DevelopersConsultants Overview Explore SAP Gateway architecture and deployment optionsPerform OData queries and operations with SAP GatewayDefine data model and implement CRUD operationsExtend SAP Gateway services and build new ones with CDS ViewsConfigure routing, multiple origin, and SAP Workflow supportImplement advanced OData operations and introduce OData V4Handle security and consume OData services using SAP Web IDE Students will explore SAP Gateway architecture and deployment options. SAP Gateway Overview SAP Gateway Architecture SAP Gateway Deployment Options OData Overview OData and REST OData Operations OData Queries Consuming OData using SAP Web IDE SAP Gateway Service Implementation Defining a Data Model Implementing Read Operations Implementing Navigation Implementing Query Options Implementing Change Operations SAP Gateway Service Generation RFC/BOR Generator Search Help Generator SAP Gateway Service Redefinition Redefining a Data Service Redefining a Gateway Service SAP Gateway and CDS Views SAP Fiori Programming Model CDS/SADL Generator Data Source Reference CDS View Annotations SAP Gateway Hub Functionalities Multiple Back-End Systems Support Configuring Routing Capabilities Multiple Origin Composition SAP Workflow Support Advanced OData Options Implementing Function Imports Implementing Expand Operations Implementing Deep Insert Operations Handling ETags Batch Requests Media Links Offline Support Server Side Caching SAP Gateway Security Authentication Data Security SAP Gateway OData V4 Support OData V4 Implementation OData V4 Publishing

Duration 5 Days 30 CPD hours This course is intended for Cloud Solutions Architects  DevOps Engineers  Individuals using Google Cloud Platform who deploy applications, monitor operations, and manage enterprise solutions Overview At course completion, you will have attained knowledge of: Fundamentals of Google Cloud Platform (GCP) Google Cloud Storage Google Compute Engine Google Cloud SQL Load Balancing (LB) Google Cloud Monitoring Auto-Scaling Virtual Private Cloud (VPC) Network Cloud Identity and Access Management (IAM) Cloud CDN and DNS Cloud VPN Google Cloud Deployment Manager Google Container Engine Cloud Run Cloud Bigtable Cloud Datastore Cloud BigQuery Cloud DataFlow Cloud DataProc Cloud Pub/Sub In this course you will attain a deep knowledge of Google Cloud Platform infrastructure and design patterns on developing applications on GCP. This course will prepare you for the Google Cloud Architect Associate Certification Exam. Fundamentals of Google Cloud Platform (GCP) Overview Regions and Zones Review of major GCP services Google Cloud Storage Fundamental APIs Consistency Cloud Storage Namespace Buckets and Objects Bucket and Object Naming Guidelines Encryption Object Versioning Object Lifecycle Management Access Control Access Control Lists Signed URL Multipart upload Resumable upload Understanding Pricing for Cloud Storage Offline Media Import/Export Architecture case study of common Use Cases of Google Cloud Storage Hands-on: Cloud Storage Lab; Creating Buckets, objects, and managing access control Google Compute Engine Compute Engine Architecture VM Instances types Persistence Disks Images Generating Custom Images IP Addresses Static IPs Ephemeral Access Control Options IAM Service Account Monitoring Instances with Google Cloud Monitoring Compute Engine Networks and Firewalls Hands-on: Hosting an Application on Compute Engine Google Cloud SQL Core advantages of Cloud SQL Cloud SQL database instance types Access Control High availability options Failover Read replica Backup options On Demand Automated Understanding Pricing of Cloud SQL Load Balancing (LB) Fundamentals of a Load Balancer Network Load balancing HTTPS Load balancing Cross region Load balancing Content Load balancing Target proxies SSL Load Balancing Internal Load Balancing Network Load Balancing Understanding Pricing for Load Balancer Google Cloud Monitoring Architecture of Cloud Monitoring Supported metrics Stackdriver Monitoring APIs Auto-Scaling Overview of Autoscaling Auto-scaling Fundamentals Instance groups Templates Policies Decisions Hands-on: Deploying a scale application on GCP using Autoscaling, Compute Engine, Cloud SQL, Load Balancers. Virtual Private Cloud (VPC) Network Salient features of Virtual Private Cloud (VPC) Network Infrastructure Virtual Private Cloud (VPC) Networking Fundamentals Subnetworks Firewall Internal DNS Network Routes Hands-on: Hosting Secure Applications in Google Cloud VPC Networks Cloud Identity and Access Management (IAM) Introduction User and Service Accounts IAM Roles Policy Hands-on: Managing Users, Policies and Granting Roles using Service Accounts Cloud CDN and DNS What is CDN Google Cloud CDN Cloud CDN Concepts Some of the Cloud CDN Edge locations Cloud DNS Cloud DNS Terminologies Supported Record Types Hands-on: Moving an Existing Domain Name to Cloud DNS Cloud VPN Cloud VPN overview Types of Cloud VPN Specifications Maintenance and Availability Google Cloud Deployment Manager Deployment Manager Deployment Manager Fundamentals Runtime Configurator Quotas Hands-on: Generating and Creating Cloud Deployment Manager Template Google Container Engine Google Container Engine Overview Docker Overview Kubernetes Terminologies Replication Controller Deployment Price and Quotas Hands-on: Deploying WordPress Cluster using Container Engine Cloud Run Overview of Cloud Run Deploy a Prebuilt Sample container Cloud Bigtable Overview of Cloud Bigtable Access Control Performance Locations Cloud Datastore Overview of Cloud Datastore Limits Storage Size Multitenancy Benefits of Multitenancy Encryption Locations Cloud BigQuery BigQuery Overview Interacting with BigQuery Datasets, Tables, and Views Partitioned Tables Query Plan Explanation Hands-on: Getting Started with BigQuery Cloud DataFlow Overview Programming Model DataFlow SDK 1.x for java Cloud Dataflow SDK 2.x Security and Permissions Advanced Access Control Cloud DataProc Overview Clusters Versioning Cloud Pub/Sub Overview of Cloud Pub/Sub Pub/Sub Concepts and Message Flow Data Model Cleanup of All Services Hands-on: Cloud Pub/Sub Lab with Background Cloud Function Additional course details: Nexus Humans Google Cloud Engineer Associate Certification Bootcamp training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Google Cloud Engineer Associate Certification Bootcamp course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with some experience in the field who want to expand or refresh their knowledge and improve their skills. It is also intended for customer service professionals who have taken on, or are looking to assume, greater leadership responsibility. Overview In this course, you will refresh and expand your customer service skill set. You will: Apply fundamental customer service knowledge and skills. Manage your everyday workflow. Take care of customers by assessing their needs, resolving their issues, and encouraging further sales. Deal with challenging customer interactions. Apply customer service leadership skills In this course, you will apply important principles and skills you can use as a customer service professional. In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities. Applying Customer Service Foundations Topic A: Assess Customer Service Basics Topic B: Develop Interpersonal Skills Managing Your Workflow Topic A: Apply Organizational Skills Topic B: Handle Simultaneous Customer Contacts Topic C: Manage Individual Stress Taking Care of Customers Topic A: Maintain Focus on the Issue Topic B: Assess Customers Topic C: Diagnose Customers? Problems Topic D: Educate the Customer Topic E: Resolve Customers? Problems Topic F: Encourage Further Sales Through Service Dealing with Challenging Customer Interactions Topic A: Recognize Difficult Situations Topic B: Work within Your Company Parameters Topic C: Handle a Difficult Interaction Topic D: Overcome Negativity Topic E: Redirect the Customer Topic F: Follow Up on a Challenging Situation Progressing to Leadership Topic A: Lead from Within Your Team Topic B: Address Escalated Customer Issues Topic C: Analyze Customer Service Metrics Additional course details: Nexus Humans Excellence in Customer Service (Advanced) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Excellence in Customer Service (Advanced) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.