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Understand what Emotional Intelligence is and how it impacts you and others around you. Course overview Duration: 1 day (6.5 hours) Emotional intelligence (EI) is increasingly being regarded as a major key to personal success. IQ measures our ability to problem solve and is pretty difficult if not impossible to change. Our emotional intelligence is our ability to problem solve about emotions and like any other skill can be developed and honed. Some of the most successful people in life today are those who are regarded as having a high level of emotional intelligence whatever their level of IQ. Being able to manage themselves and others successfully is often a crucial factor in their success. With a growing emphasis on ‘soft skills’, leaders and managers need to be able to sensitively handle other people, both within and outside the organisation. Emotions are important in work life. They drive motivation and commitment; they are an inherent part of what we do whatever our job role. Effective individuals are proficient at recognising, using, understanding, and managing emotions in themselves and others. This one day course will help participants improve their understanding and skill in these areas. Objectives  By the end of the course you will be able to: Identify the aspects of your role where emotions are important Recognise the four key elements of Emotional Intelligence Use a range of skills to build and maintain key relationships Develop an emotionally intelligent ‘culture’ in your part of the organisation Create a personal action plan to continue to enhance and monitor your Emotional Intelligence Content Emotional Intelligence (EI) What is Emotional Intelligence? Where does it sit in the “whole person model” IQ, Personality Traits, Skills and Knowledge and EI Dispelling the myths and legends about EI The RUUM Model of EI Recognising emotions in self and others Using emotions Understanding emotions Managing emotions Developing Skills in each of the 4 areas of EI Short and long-term strategies to develop EI Developing compensating strategies where needed Practical application of EI Leveraging EI strengths Practice using RUUM Model Case studies and scenarios Video analysis Examples in the public eye we can all relate to Incorporating EI into your day to day role Practical steps Peer coaching Action planning Optional Follow-up After completing this course, you have an opportunity to complete a psychometric to understand more about emotional motional drivers and derailers. If you would like to do this, you will be invited to complete a psychometric questionnaire called Lumina Emotion.It can be done online and takes between 30-60 minutes. The results are compiled into a report which one of our trained and accredited coaches will go through with the participant individually to work up an action plan to leverage their EI strengths and develop strength where needed.This can be very powerful in building EI into your people and your organisation.

Learn all the quick tips and tricks you didn’t know about in Word and how to properly setup new documents. Course overview Duration: 1 day (6.5 hours) Our Word Document Production (Part 1) course shows you how Word was designed to be used and demonstrates the powerful tools available. This course will enable you to originate professional documents with ease, ensuring that modifications are quick and uncomplicated. It looks at some of the common frustrations and how to avoid them. This course is aimed at existing Word users who want to get the best out of the package Objectives  By the end of the course you will be able to: Customise Word Use different Word views Use line, paragraph and page breaks correctly Set indents and tabs Use styles for easy formatting Work with section breaks Work with automatic correction features Insert and modify tables Content Word setup Using different views Customising the status bar Customising the Quick Access bar and Ribbon Document setup Using the Navigation Pane Using Show / Hide Line vs paragraph breaks Using page break Using the ruler Setting indents and tabs The different types of indent Using dot leader tab Bullets and numbering Working with simple numbered and bulleted lists Sorting lists Working with multi level lists Styles The importance of styles Creating, amending and applying Character Styles Amending and applying Paragraph Styles Setting bullet point styles Using the Style Inspector Reorganising a document Using Outline View Promoting and demoting headings Displaying Styles names in Draft and Outline views Page and number fomatting Section vs page breaks Setting page orientation Setting page margins Displaying page border Automatic corrections Working with Quick Parts Setting autocorrect options Autoformat while typing Creating simple tables Inserting or drawing a table Modifying table formatting Adding rows and columns Changing row heights and column widths

Designed for professional B2B salespeople to develop a modern approach to winning business

Duration 3 Days 18 CPD hours This course is intended for Analyst Developer End User Implementer Overview Schedule and Burst Reports Perform Translations Create Reports Integrated With Oracle BI EE Administer BI Publisher Server Describe BI Publisher Technology and Architecture Create reports from OBI EE data sources Create and Modify Data Models Create RTF Templates by Using Template Builder Explore and Use the Form Field Method for Creating RTF Templates Create Layouts by Using the Layout Editor This Oracle BI Publisher 12c training will help you build a foundation of understanding how to best leverage this solution. Through Classroom Training or Live Virtual Class Training, you'll learn the ins and outs of how to use this solution. BI Publisher Technology and Architecture Functional Components Layout Templates Multitier Architecture Enterprise Server Architecture and Performance and Scalability Document Generation Process and Output Formats Supported Data Sources Bursting Overview Internationalization and Language Support Getting Started with BI Publisher Logging In, the Home Page, and Global Header, and Setting Account Preferences Viewing Reports Managing Repository Objects Managing Favorites Using Create Report wizard to Create Reports Selecting Data: Data Model, Spreadsheet, and BI Subject Area Configuring Report Properties Using the Data Model Editor Exploring the Schemas Used in the Course Exploring the Data Model Editor UI and the Supported Data Sources Creating a Private Data Source Creating a Simple Data Model based on a SQL Query Data Set Using Query Builder to Build a Query Viewing Data and Saving Sample Data Sets Adding Parameters and LOVs to the Query Configuring Parameter Settings and Viewing Reports with Parameters Working with Layout Editor Opening the Layout Editor and Navigating the Layout Editor UI Creating a Layout by Using a Basic Template Inserting a Layout Grid Adding a Table, Formatting Columns, Defining Sorts and Groups, and Applying Conditional Formats Inserting and Editing Charts, and Converting Charts to a Pivot Tables Adding Repeating Sections, Text Items, and Images Working with Lists, Gauges and Pivot Tables Creating Boilerplates Using Template Builder to Create RTF Templates Using the BI Publisher Menu Bar Creating an RTF Template from a Sample, Changing Field Properties, and Previewing Table Data Adding a Chart to an RTF Template Designing an RTF Template for a BI Publisher Report Creating a BI Publisher Report by Using Template Builder in Online Mode Exploring the Basic and Form Field Methods Exploring Advanced RTF Template Techniques Including Conditional Formats, Watermarks, Page-Level Calculations, Running Totals, Grouping, and Sorting BI Publisher Server: Administration and Security Describing the Administration Page Creating the JDBC Connections Setting, Viewing, and Updating Data Sources Describing the Security Model for BI Publisher and Oracle Fusion Middleware Describing Groups, Users, Roles, and Permissions Describing Delivery Options Including Print, Fax, Email, WebDav, HTTP Server, FTP, and CUPS Describing and Configuring BI Publisher Scheduler Integrating with Oracle BI Presentation Services and Oracle Endeca Server Scheduling and Bursting Reports Scheduling and Describing a Report Job and Related Options Managing and Viewing a Report Job Viewing Report Job History Scheduling a Report with Trigger Describing Bursting Adding a Bursting Definition to a Data Model Scheduling a Bursting Job Integrating BI Publisher with Oracle BI Enterprise Edition Configuring Presentation Services Integration Navigating Oracle BI EE Creating a Report based on OBI EE Subject Area Creating a Data Model and Report based on a BI Server SQL Query Creating a Data Model and Report based on an Oracle BI Analysis Adding a BI Publisher Report to an Oracle BI EE Dashboard Creating Data Models and BI Publisher Reports Based on Other Data Sources Configuring Presentation Services Integration Describing the Web Services Data Source Describing the HTTP (XML/RSS Feed) Data Source Explaining Proxy Setting for Web Services and HTTP Data Sources Creating a BI Publisher Report based on an External Web Service Creating a BI Publisher Report based on an HTTP Data Set Creating a BI Publisher Report Based on XML File Creating a BI Publisher Report Based on CSV Data source Performing Translations Describing Translation Types Translating by Using the Localized Template Option Translating by Using the XLIFF Option Managing XLIFF Translations on BI Publisher Server Describing the Overall Translation Process Describing Catalog Translation Exporting and Importing the XLIFF for a Catalog Folder Additional course details: Nexus Humans Oracle BI Publisher 12c R1: Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle BI Publisher 12c R1: Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This class is designed for experienced Salesforce Administrators with little or no Flow experience who need to streamline business processes with no-code automated solutions. This class is not recommended for developers. However, if you are a developer interested in learning Flow, we highly recommend Declarative Development for Platform App Builders in Lightning Experience (DEX403). Overview When you complete this course, you will be able to: Create automated no-code solutions with Salesforce Flow. Analyze use cases and effectively translate requirements into design plans that detail accurate Flow building processes. Understand and leverage various Flow types, elements, and resources. Build Screen Flows and manage screen layouts and field visibility. Implement Flows on Home and Record pages. Automate business processes by creating Record-Triggered Flows (based on record create, update, or delete) to perform specific actions. Identify best practices for creating and managing Flows. Streamline business processes and automate manual tasks across your organization by building no-code automation solutions with Flow Builder. In this 3-day class designed for administrators, our experts will introduce you to Screen and Record-Trigger Flows, in addition to various Flow elements and resources. Learn how to effectively create and manage Flows that champion automation best practices, solve for user requirements, and empower you to get more out of Salesforce. Foundations of Flow Create Variables Understand Algorithms Explore Control Structures Examine Flow Best Practices Screen Flows Use Elements and Resources Control Field Visibility Manage Data and Navigation Surface a Flow Complete the Flow Record-Triggered Flows Define Flow Triggers Use Flow Triggers to Replace Formula Fields Share Records with Flow Additional course details: Nexus Humans Salesforce Automate No-Code Solutions Using Flow (ADX301) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Automate No-Code Solutions Using Flow (ADX301) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Transport Compliance, Audits, Health and Safety, HGV compliance, PSV compliance, Compliance, Templates, Toolbox Talk, Professional Development, Assistance, Operator Licence assistance,