The NVQ Diploma in Senior Construction Management Qualification is suited to those who are engaged in high level management activity of a construction business and who working in a senior management role and are seeking to obtain the Black CSCS Card. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. Complete your qualification quickly with the support of your assessor in as little as 10 to 12 weeks providing that you work with your assessor to provide the required evidence. We offer two other qualifications that lead to the Black CSCS card, follow the links below for more information (open in new window): Level 6 NVQ Diploma in Construction Contracting Operations Management – 8 Units – Complete in as little as 10 weeks. Level 6 NVQ Diploma in Construction Site Management – 19 units – Complete in as little 16 to 20 weeks. CSCS Cards We can provide CSCS tests and CSCS cards alongside your qualification without the need to attend the test centre. Speak to our friendly and helpful team for more information.
Register on the Investment today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Investment course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Investment course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Investment course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Investment Introduction to Investment 00:14:00 Module 02: Types and Techniques of Investment Types and Techniques of Investment 00:20:00 Module 03: Key Concepts in Investment Key Concepts in Investment 00:17:00 Module 04: Understanding the Finance Understanding the Finance 00:14:00 Module 05: Investing in Bond Market Investing in Bond Market 00:14:00 Module 06: Investing in Stock Market Investing in Stock Market 00:17:00 Module 07: Risk and Portfolio Management Risk and Portfolio Management 00:16:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Description Register on the ESG and Impact Investing today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The ESG and Impact Investing course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With This Course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get feedback from our experts immediately. Who Is This Course For The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Course Content Module 01: Introduction to ESG and Impact Investing Introduction to ESG and Impact Investing 00:07:00 Module 02: Environmental Considerations in ESG and Impact Investing Environmental Considerations in ESG and Impact Investing 00:07:00 Module 03: Social Considerations in ESG and Impact Investing Social Considerations in ESG and Impact Investing 00:09:00 Module 04: Governance Considerations in ESG and Impact Investing Governance Considerations in ESG and Impact Investing 00:07:00 Module 05: ESG Vs CSR ESG Vs CSR 00:09:00 Module 06: ESG Integration and Portfolio Construction ESG Integration and Portfolio Construction 00:07:00 Module 07: Impact Measurement and Evaluation Impact Measurement and Evaluation 00:08:00 Module 08: Regulatory Landscape and Policy Frameworks Regulatory Landscape and Policy Frameworks 00:08:00 Module 09: Future Trends and Opportunities Future Trends and Opportunities 00:07:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Overview With the ever-increasing demand for Business in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Business may be. Learning about Business or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Business. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Business is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Starting a Creative Business course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Starting a Creative Business course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Starting a Creative Business course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Business, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Business, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Business, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Starting a Creative Business course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Branding Branding 00:00 Module 2 - Portfolio Portfolio 00:00 Module 3 - Presenting Yourself On Social Media Presenting Yourself On Social Media 00:00 Module 4 - Adding Value Adding Value 00:00 Module 5 - Pitching Pitching 00:00
If you’re looking to start a career in HTML & CSS coding, but don’t know where to begin, this might be for you. This course is aimed at absolute beginners that have never done any coding before. Early on in the course, you’ll learn what coding is, what certain types of languages are used for, specifically HTML & CSS, and the types of careers available through learning HTML & CSS.
Who is this for? Essential Adobe InDesign Training Course. Acquire Adobe InDesign basics from certified instructors. Master layout design, typography, and core design concepts. Opt for in-person or live online sessions. Receive a Certificate of Completion and lifelong email assistance. Lean desktop publishing skills and quality layouts. Click here for more info: Website Duration: 5 hours Approach: Individualized 1-on-1 training with customized content. Schedule: Flexible sessions, available Monday to Saturday from 9 am to 7 pm. Course Outline: Module 1: Introduction to Adobe InDesign (1 hour) Familiarize with workspace and tools Create new documents with appropriate page size and margins Effectively format text and images Customize the interface for efficient workflow Module 2: Text Formatting and Styles (1 hour) Apply consistent character and paragraph styles Manage text flow using frames Organize lists with bullets and numbering Master special characters for precise typography Module 3: Working with Images (1 hour) Import and position images in documents Adjust image size and alignment within frames Create professional layouts with text wrapping around images Enhance visuals with image frames and effects Module 4: Layout Design (1 hour) Create precise grids and guides for alignment Arrange objects for balanced layouts Streamline work with layers Maintain consistency using master pages and templates Module 5: Printing and Exporting (1 hour) Understand color modes and print principles Export to PDF and other formats for diverse outputs Ensure print readiness through preflighting Efficiently archive and manage InDesign files Through practical exercises, solidify your grasp of each module, enabling you to design visually appealing layouts, craft documents for various purposes, and manage InDesign projects adeptly. Adobe InDesign's potential is vast, and this fundamentals course opens doors for you to explore diverse design projects. Seize this opportunity to unleash your creative prowess with InDesign! Upon completing the Adobe InDesign Fundamentals course, participants will be able to: Master InDesign Tools: Demonstrate proficiency in utilizing InDesign's essential tools, workspace, and interface for effective design workflows. Layout Design Skills: Create visually appealing layouts using grids, guides, and balanced object arrangements, ensuring professional-quality design. Text Formatting Mastery: Apply consistent character and paragraph styles, manage text flow, and enhance typography with special characters. Image Manipulation Expertise: Import, position, and enhance images within frames, integrating them seamlessly into layouts. Printing and Exporting Proficiency: Understand color modes, print principles, and export documents to various formats, ensuring print readiness and diverse output options. Efficient Project Management: Utilize layers, master pages, and templates for streamlined project organization and management in InDesign. Book Recommendations: "InDesign CC Classroom in a Book" by Kelly Kordes Anton and John Cruise: This official Adobe guide provides hands-on lessons and practical techniques for mastering InDesign's core features. "InDesign Type: Professional Typography with Adobe InDesign" by Nigel French: Explore advanced typography techniques, layout principles, and typographic finesse specific to Adobe InDesign. "Real World Adobe InDesign CC" by Olav Martin Kvern, David Blatner, and Bob Bringhurst: A comprehensive guide offering practical insights, tips, and real-world techniques for InDesign users of all levels. "The Adobe InDesign CS6 Book for Digital Photographers" by Scott Kelby: Focused on integrating photography with InDesign, this book provides valuable insights into creating visually stunning layouts with images. "InDesign Secrets" by David Blatner and Anne-Marie Concepción: This book is packed with expert tips, tricks, and techniques that can significantly enhance your efficiency and creativity in InDesign. 1-on-1 InDesign Courses: Personalized Learning: Tailored 1-on-1 courses designed to meet your specific learning needs and goals. Expert Instructors: Learn from industry professionals with extensive experience in animation and design. Flexible Scheduling: Schedule sessions at your convenience, allowing you to balance learning with your busy lifestyle. Comprehensive Curriculum: Dive deep into animation techniques, software mastery, and creative skills through our comprehensive courses. Hands-On Training: Get practical, hands-on experience with real-world animation projects, enhancing your skills effectively. Individual Attention: Benefit from personalized attention and detailed feedback from instructors, ensuring your progress and understanding. Professional Development: Acquire skills relevant to the industry, empowering you for career advancement in animation and related fields. Portfolio Enhancement: Develop a strong portfolio with the guidance of experts, showcasing your newfound skills and creativity. Post-Course Support: Enjoy continued support even after the course completion, ensuring you have resources for ongoing learning and growth. Certification: Receive a certificate upon course completion, validating your expertise and enhancing your professional credentials. Course Highlights: Master Adobe InDesign's key features for layout, text, images, and graphics. Learn design principles and typography techniques for visually appealing documents. Efficiently handle multi-page projects like magazines and brochures. Utilize styles, templates, and libraries for streamlined design and consistency. Explore advanced techniques for interactive PDFs and digital publishing. Earn a Certificate of Completion for your Adobe InDesign proficiency. Flexible learning options: in-person or live online sessions. Lifetime email support for ongoing assistance after the course. Adobe InDesign Learn & Support https://helpx.adobe.com ⺠support ⺠indesign Get started with Adobe InDesign. Find tutorials, the user guide, answers to common questions, and help from the community forum.
Explore everything that Vue.js has to offer from the ground up, all while building 4 projects to put your knowledge into practice. You will learn all of the essential Vue skills, along with the new Vue.js 3 features and syntax.
Dive deep into trap, fault, and seal analysis modeling for oil, gas, and CO2 with EnergyEdge course. Enroll in our classroom training today!
Getting Started OTHM Level 7 Diploma, Project Management qualification aims to develop the advanced skills of senior managers responsible for projects. It incorporates a comprehensive understanding of the basic topics to manage business projects in a hectic environment. This qualification aims to understand better both theoretical and practical aspects of project, programme and portfolio management. It helps learners acquire the skills and competencies necessary to plan, monitor, control and deliver successful projects, programmes and portfolios. Key Benefits All the important management theories and models are covered in this course. As a result, the students will gain a better understanding of the various management techniques that are applicable in the workplace. It will be helpful to the students to develop their problem-solving skills through the practical application of the various management models and theories. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses if the students want to pursue an MBA or any other Master's. On completing the course, the students can demonstrate their proficiency in the various management practices, improving their chances of making a successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, offering students the opportunity to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements For entry into the OTHM Level 7 Diploma Project Management qualification, learners must possess the following: An honours degree in a related subject or a UK level 6 diploma or an equivalent overseas qualification Mature learners (over 21 years) with management experience International students whose first language is not English, will need to have a score of 5.5 or above in IELTS (International English Language Testing System) Progression On successful completion of the OTHM Level 7 Diploma Project Management, many progression opportunities become available: Master's top-up programmes at many universities in the UK and overseas with advanced standing or Directly into employment in an associated profession. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is earned with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 7 Diploma in Project Management qualification consists of 5 mandatory units for a combined total of 120 credits, 1200 Hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Planning, Controlling and Leading a Project Reference No : F/618/0223 Credit : 30 || TQT : 300 This unit aims to introduce learners to the realities of developing a project. It'll also introduce learners to the challenges of project management practice within the global business arena. It aims to push thinking critically about project management as complex, process-based cultural systems and as constantly developing with the high performing team efforts. As increasing number of firms have project development and project management activities, understanding the efficient project management is of significant importance. Learners will know about the roles and responsibilities of a project team members. Various level of management skills are going to be studied with special analysis on success factors, monitoring and control. UNIT2- Procurement Risk and Contract Management Reference No : R/618/0226 Credit : 30 || TQT : 300 The aim of the unit is to enable the student to understand the core concepts of procurement along with the importance of identifying and managing risks related to procurement and contract management. The learners will also develop a critical understanding of various legislative frameworks important for procurement and consider frameworks for risk assessment in the procurement context. UNIT3- Advanced Project and Logistics Management Reference No : H/618/0229 Credit : 20 || TQT : 200 The aim of this unit is to enable the learner to know concepts of portfolio management and therefore the associated features. The worth of getting a Project Management Office also will be examined and also the stages of creating and effective project management office are going to be considered. Learners also will examine the provision chain ecosystem and review IT frameworks appropriate for logistics and supply chain complexities. UNIT4- Operations and Information Management for Project Managers Reference No : K/618/0233 Credit : 20 || TQT : 200 The aim of this unit is to develop critical understanding of managing operations ,data and information systems within projects. The interrelationships within functional areas are examined and also the influence of up to date factors. Learners will explore organisational strategy in relevancy capacity to plan for products and consider the worth of inventory management using information systems and inventory scheduling. UNIT5- Advanced Research Methods Reference No : A/618/0236 Credit : 20 || TQT : 200 The unit aims to equip learners with the realistic, technical, and methodological skills to conduct independent research for the learners research and management broadly defined. It recognises that conducting research requires the enhancement of specific and generic research skills, including understanding the research design process, understanding different techniques for conducting research in business and management studies, and appreciating the moral and social implications of undertaking high value research. This unit will enable learners to develop critical awareness of key research skills as researchers and/or intendent practitioners. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.