Duration 5 Days 30 CPD hours This course is intended for Experienced system administrators and system integrators Consultants responsible for designing, implementing, and customizing vRealize Operations Overview By the end of the course, you should be able to meet the following objectives: List the vRealize Operations use cases Identify features and benefits of vRealize Operations Determine the vRealize Operations cluster that meets your monitoring requirements Deploy and configure a vRealize Operations cluster Use interface features to assess and troubleshoot operational problems Describe vRealize Operations certificates Create policies to meet the operational needs of your environment Recognize effective ways to optimize performance, capacity, and cost in data centers Troubleshoot and manage problems using workbench, alerts, and predefined dashboards Manage configurations Configure application monitoring using VMware vRealize Operations Cloud Appliance⢠Create custom symptoms and alert definitions, reports, and views Create various custom dashboards using the dashboard creation canvas Configure widgets and widget interactions for dashboards Create super metrics Set up users and user groups for controlled access to your environment Extend the capabilities of vRealize Operations by adding management packs and configuring solutions Monitor the health of the vRealize Operations cluster by using self-monitoring dashboards This course provides you with the knowledge and skills to deploy a VMware vRealize Operations cluster that meets the monitoring requirements of your environment.This course includes advanced capabilities such as customizing alerts, views, reports, and dashboards and explains the deployment and architecture in vRealize Operations. This course explains application monitoring, certificates, policies, capacity and cost concepts, and workload optimization with real-world use cases. This course covers troubleshooting using the workbench, alerts, and predefined dashboards, and how to manage compliance and configurations. This course also covers several management packs. Course Introduction Introduction and course logistics Course objectives Introduction to vRealize Operations List the vRealize Operations use cases Access the vRealize Operations User Interface (UI) vRealize Operations Architecture Identify the functions of components in a vRealize Operations node Identify the types of nodes and their role in a vRealize Operations cluster Outline how high availability is achieved in vRealize Operations List the components required to enable Continuous Availability (CA) Deploying vRealize Operations Design and size a vRealize Operations cluster Deploy a vRealize Operations node Install a vRealize Operations instance Describe different vRealize Operations deployment scenarios vRealize Operations Concepts Identify product UI components Create and use tags to group objects Use a custom group to group objects vRealize Operations Policies and Certificate Management Describe vRealize Operations certificates Create policies for various types of workloads Explain how policy inheritance works Capacity Optimization Define capacity planning terms Explain capacity planning models Assess the overall capacity of a data center and identify optimization recommendations What-If Scenarios and Costing in vRealize Operations Run what-if scenarios for adding workloads to a data center Discuss the types of cost drivers in vRealize Operations Assess the cost of your data center inventory Performance Optimization Introduction to performance optimization Define the business and operational intentions for a data center Automate the process of optimizing and balancing workloads in data centers Report the results of optimization potential Troubleshooting and Managing Configurations Describe the troubleshooting workbench Recognize how to troubleshoot problems by monitoring alerts Use step-by-step workflows to troubleshoot different vSphere objects Assess your environment?s compliance to standards View the configurations of vSphere objects in your environment Operating System and Application Monitoring Describe native service discovery and application monitoring features Configure application monitoring Monitor operating systems and applications by using VMware vRealize© Operations Cloud Appliance? Custom Alerts Create symptom definitions Create recommendations, actions, and notifications Create alert definitions that monitor resource demand in hosts and VMs Build and use custom views in your environment Custom Views and Reports Build and use custom views in your environment Create custom reports for presenting data about your environment Custom Dashboards Create dashboards that use predefined and custom widgets Configure widgets to interact with other widgets and other dashboards Configure the Scoreboard widget to use a metric configuration file Manage dashboards by grouping dashboards and sharing dashboards with users Super Metrics Recognize different types of super metrics Create super metrics and associate them with objects Enable super metrics in policies User Access Control Recognize how users are authorized to access objects Determine privilege priorities when a user has multiple privileges Import users and user groups from an LDAP source Extending and managing a vRealize Operations Deployment Identify available management packs in the VMware Marketplace? Monitor the health of a vRealize Operations cluster Generate a support bundle View vRealize Operations logs and audit reports Perform vRealize Operations cluster management tasks Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vRealize Operations: Install, Configure, Manage [V8.6] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vRealize Operations: Install, Configure, Manage [V8.6] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours Overview Upon completing this course, you will be able to meet the following objectives: SD-WAN Overview Cloud Concepts Cloud Technologies SD-WAN Direct Cloud Access (DCA) SD-WAN SaaS Cloud On-RAMP for IAAS (AWS) Cloud On-RAMP for IAAS (AZURE) Cloud Configuration for GCP Cloud On-RAMP for MULTI-CLOUD Cloud On-RAMP for CO-LOCATIONS This is a 5 day hands-on course on Cisco SD-WAN Cloud Configuration, Monitoring and Troubleshooting. This course provides the student with the knowledge to connect SD-WAN to SaaS Applications, as well as the ability to connect their Branches to AWS, AZURE, GCP Data Centers in the Cloud. Students will also learn how to Configure, Monitor, and Troubleshoot SD-WAN Co-Locations and SD-WAN Multicloud. SD-WAN Overview SD-WAN Controller SD-WAN WAN Edges supported in Cloud Instances Cloud Concepts Cloud Ops vs WAN Ops Cloud Connectivity Cloud Access Control Cloud Network Connectivity Cloud Regions Cloud Availability Zones Virtual Networks Cloud Routing Internet Gateways VS VPN Gateways VPC/VNET: IP Addressing Cloud Network Load Balancing Cloud Peering Cloud Transit Networks Cloud Technologies Azure Azure Basics Resource Groups vNets Availability zones Availability Set Workload and Public IP Network Virtual Appliance Load Balancer User Defined Routes Network Security Group VPN Gateway Express Routes Creating VNET for SDWAN AWS AWS Basics Region VPCs Availability zones Subnets EC2 Instance Elastic IPs Security Groups Internet Gateway NAT Gateway Route Table VPN Gateway Direct Connect Elastic Load Balancer Subscribe to Amazon machine images Setting AWS resource limits AWS Transit Gateways Creating VPC for SDWAN AWS IAM Role AWS Security Groups Service limits AWS SSH key pair Google Cloud GCP Basics Project Region Virtual Private Cloud Availability Zone Subnets Compute Engine Cloud Load Balancer Cloud DNS VPC Routing Cloud VPN & VPC peering VPC Firewall Rules SD-WAN Direct Cloud Access (DCA) DCA Prerequisites DNS on VPN 0 DIA Central Policy Configuration Match Traffic Set QOS Set External Access SD-WAN SaaS Supported Platforms and Versions SaaS Prerequisites DNS on VPN 0 DIA SaaS Access Methods Cloud Access through Direct Internet Access Links Cloud Access through a Gateway Site Hybrid Approach Supported SaaS Applications SaaS Security Options SaaS Configuration Common Scenarios for Using Cloud onRamp for SaaS Specify Office 365 Traffic Category Enable Cloud onRamp for SaaS, Cisco IOS XE SD-WAN Devices Configure Applications for Cloud onRamp for SaaS Using Cisco vManage Configure Sites for Cloud onRamp for SaaS Using Cisco vManage View Details of Monitored Applications Cloud On-RAMP for IAAS (AWS) Prerequisite AWS Configuration Verify prerequisites Configure AWS for Cisco SD-WAN Cloud On-RAMP for AWS Overview Define WAN Edge Type used Define Template Attach Devices to Template Deploy Cloud Onramp AWS IAM Role Select Region Select CPU and Memory Transit Networking IP Addresses Discover and Map Host VPCs AWS to SD-WAN Security Monitor Cisco Cloud Onramp for AWS Troubleshoot Cisco Cloud Onramp for AWS Interconnecting Cisco SD-WAN with AWS Transit Gateway (TGW) Cloud On-RAMP for IAAS (AZURE) Prerequisite AZURE Configuration Cloud On-RAMP for AZURE Configure AWS for Cisco SD-WAN Define WAN Edge Type used Define Template Attach Devices to Template Deploy Cloud Onramp Select Region Discover and Map Host VPCs Monitor Cisco Cloud Onramp for Azure Troubleshoot Cisco Cloud Onramp for AZURE Azure Virtual Wan (VWAN) Integration Cloud Configuration for GCP Prerequisite GCP Configuration SD-WAN Configuration Configure Google Cloud for SD-WAN Google Cloud GCP Basics Deploy cEdge Catalyst 8000V Edges Setup IPSEC Connections Setup BGP Connections Cloud On-RAMP for MULTI-CLOUD AWS Transit Gateway Microsoft vWAN Create Cisco Cloud GW Discover host VPCs/VNets Map Branch nets to VPCs Cloud On-RAMP for CO-LOCATIONS SD-WAN CO-LOCATIONS Overview Colocation facilities Cisco Colocation Equipment Cisco Cloud Services Platform 5444 Cisco Network Function Virtualization Infrastructure Software (NFVIS) Virtual Network Functions Network Fabric Cisco Catalyst 9500-48Y4C switch Cisco Catalyst 9500-40X switch Device Configuration and Connectivity Sizing the Colocation Solution Devices Cisco Colocation Manager Deploy Network Services at the Network Edge Colocation Solution?Deployment Workflow Monitor Cisco SD-WAN Colocation Devices Cisco Colocation Manager States for Switch Configuration Cisco Colocation Manager States and Transitions from Host Cisco Colocation Manager Notifications VM Alarms Cloud Services Platform Real-Time Commands Colocation High Availability Troubleshoot Cisco SD-WAN Cloud onRamp for Colocation Solution Troubleshoot Catalyst 9500 Issues Troubleshoot Cloud Services Platform Issues DHCP IP Address Assignment Troubleshoot Cisco Colo Manager Issues Troubleshoot Service Chain Issues Troubleshoot Physical Network Function Management Issues Log Collection from CSP Troubleshoot vManage Issues Additional course details: Nexus Humans Cisco SD-WAN Cloud (SDWAN-CLD-CT) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco SD-WAN Cloud (SDWAN-CLD-CT) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours Overview How to implement advanced administration concepts such as backups, disaster recovery, scalability and redundancy for a Citrix Virtual Apps and Desktop 7 Site. Advanced troubleshooting techniques to troubleshoot Citrix Virtual Apps and Desktop 7. Security considerations and configurations for Citrix Apps and Desktop 7 site including multi-site management using zones. Install and initialize WEM and integrate into Citrix Virtual Apps and Desktops and Citrix DaaS. Configure WEM features to improve the end user environment and virtual resource consumption. Migrate an on-premises WEM deployment to WEM service Designed for experienced IT professionals, this course builds on the foundational implementation and management skills introducing scalability, redundancy, and security configurations. You will learn to build to implement Workspace Environment Management to improve logon times, centralize user settings management, and optimize the performance of machines. In the advanced troubleshooting section, you will learn techniques to investigate many of the common issues that can affect environment health and how to solve issues more effectively. You will leave this course with a good understanding of how to manage more complex solutions such as multi-location environments with configurations around StoreFront, the Delivery Controllers, Cloud Connectors, and HDX. Module 1: Introduction to Citrix Virtual Apps and Desktops 7 Advanced Configuration Citrix Virtual Apps and Desktops Deployments - Advanced Configuration Module 2: Planning: Redundancy and Scalability Citrix Virtual Apps and Desktops Redundancy and Scalability StoreFront and Citrix Gateway Redundancy and Scalability Site Infrastructure Redundancy and Scalability Machines Running the Virtual Delivery Agent Module 3: Planning: Virtual Apps and Desktops Environment with Multiple Locations Zones VDA Registration in a Multi-Zone Environment Zone Preference Optimal Gateway Routing and Zones StoreFront Resource Aggregation Managing StoreFront Store Subscriptions in a Multi-Location Environment Module 4: Planning: Backups and Disaster Recovery Backups Disaster Recovery Considerations Disaster Recovery Process Module 5: Planning: Advanced Authentication Methods Multi-factor Authentication - RADIUS and One Time Passwords (OTP) Multi-factor Authentication ? Smart Card Authentication Federated Authentication Module 6: Planning: App and Data Security Introduction to Application Security Preventing Jailbreak Attacks Minimizing the Impact of Attacks Module 7: Planning: Virtual Delivery Agent Security Transport Layer Security (TLS) Virtual Delivery Agent (VDA) Encryption Microsoft Group Policy Objects (GPOs) and Citrix Policies Image Management Module 8: Introduction to Troubleshooting Troubleshooting Methodology Resource Tools and Utilities Introduction to PowerShell Module 9: Troubleshoot Access Issues Troubleshooting StoreFront Citrix ADC and Citrix Gateway ? Workflow and Troubleshooting Overview Citrix ADC and Citrix Gateway - Troubleshooting Access and Authentication Citrix ADC and Citrix Gateway - Troubleshooting App/Desktop Launch Module 10: Troubleshoot Delivery Controller Issues Validating FlexCast Management Architecture (FMA) Services Module 11: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues Troubleshooting Virtual Delivery Agent (VDA) Registration Module 12: Troubleshoot HDX Connection Issues Troubleshooting HDX Connections Module 13: Introduction to Workspace Environment Management (WEM) WEM Features and Benefits Module 14: Planning ? WEM Architecture and Component Communications WEM On-Premises Components and Deployments WEM Service Components and Deployments WEM Component Communication Workflows Module 15: Planning - WEM On-Premises Deployment Installation On-Premises WEM: Leading Practice Installation Prerequisites and Steps On-Premises WEM: ADMX Template Configuration Choosing a Security Principal to run the WEM Infrastructure Service Creating the WEM Database Running the WEM Infrastructure Service Configuration Utility On-Premises WEM: Agent Installation Module 16: Planning ? WEM Service Deployment Installation WEM On-Premises vs WEM Service WEM Service: Leading Practice Installation Prerequisites and Steps WEM Service: ADMX Template Configuration WEM Service: Agent Installation Module 17: Planning ? WEM Consoles and Initial Setup On-Premises WEM and WEM Service Consoles WEM Initial Setup Migrating GPO settings to WEM Module 18: Planning ? WEM System and Log On Optimization WEM System Optimization Overview WEM CPU Management WEM Memory Management Additional System Optimization Features WEM Log On Optimization Overview WEM Assigned Actions WEM Environmental Settings Citrix Profile Management In WEM Module 19: Planning ? WEM Security and Lockdown Features WEM Security Management Features Privilege Elevation and Process Hierarchy Control WEM Transformer Module 20: Planning - The WEM Agent WEM Settings Processing and WEM Agent Caches WEM Agent Integration with Citrix Virtual Apps and Desktops and Citrix DaaS Module 21: Planning ? WEM Monitoring, Reporting, and Troubleshooting WEM Monitoring and Reporting WEM Agent Troubleshooting WEM Service Troubleshooting Module 22: Planning ? Upgrading WEM and Migration to WEM Service Upgrading Workspace Environment Management WEM On-Premises Migration to WEM Service Module 23: Rolling Out a WEM Deployment WEM Agent User Options on Windows Desktops Module 24: Managing a WEM Deployment Measuring WEM Success Additional course details: Nexus Humans CWS-322 Citrix Virtual Apps and Desktops 7 Advanced Configuration and WEM Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CWS-322 Citrix Virtual Apps and Desktops 7 Advanced Configuration and WEM Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Get recruitment-ready with our Employee Recruitment bundle featuring Employment Law, MS Excel, Proofreading, HR, Payroll, Compliance, Report Writing, and GDPR. If you’re applying for HR, recruiting, compliance, or talent admin roles, these are the job-ready skills that employers are actively searching for. Build strong foundations in Employment Law, handle reports with MS Excel, polish every document with Proofreading, handle daily HR tasks like a pro, manage Payroll and Compliance, and learn effective Report Writing—all while staying GDPR-compliant. Compete High is rated 4.8 on Reviews.io and 4.3 on Trustpilot—proof that your learning journey is in trusted hands. 🧠 Description: You can’t work in recruitment or HR without understanding Employment Law—and now you don’t have to. Pair it with MS Excel for spreadsheets, data summaries, and hiring workflows. Proofreading helps your documents and job posts look professional. Knowledge of HR operations, Payroll, and Compliance is what employers want in new hires—especially in recruitment admin or support. Meanwhile, Report Writing is the unsung hero of internal communications and policy documentation, while GDPR protects both company and client data—an essential legal aspect in every HR and recruiting role. Whether you're: Entering recruitment Supporting HR departments Working in staffing agencies Handling onboarding or hiring Assisting with Payroll or Compliance duties This bundle makes your CV irresistible. Don’t wait—these are skills companies won’t compromise on anymore. ❓ FAQ: Q: Who is this Employee Recruitment bundle for? A: Those seeking entry- or mid-level roles in HR, recruitment, or workforce support. It covers Employment Law, MS Excel, Proofreading, HR, Payroll, Compliance, Report Writing, and GDPR. Q: Will I learn the legal and reporting side of hiring? A: Yes, both Employment Law and Report Writing are central to this training. Q: Why should I choose Compete High? A: We're trusted globally with 4.8 stars on Reviews.io and 4.3 on Trustpilot. Learn with confidence.
The Customs & Tax EU Mini Bundle focuses on what matters in cross-border operations and workplace responsibilities. It includes essential topics like UK law, data entry, and MS Word—alongside HR and a general overview of regulation-focused topics, minus the fluff. Whether you're dealing with documents, onboarding staff, or trying to decode tax-related tasks, this course prepares you to handle the fine print with a bit less panic. Simple, clear, and ideal for anyone who keeps bumping into compliance questions but never got a straight answer. Learning Outcomes: Understand the basics of UK customs and tax-related topics. Explore how British legal structures influence workplace duties. Use MS Word effectively for formatted business documentation. Perform accurate data entry in a structured and efficient manner. Recognise key HR concepts relevant to employee management. Interpret basic guidelines related to policy and procedures. Who Is This Course For: Admin staff working with tax, HR, or legal documentation. Business owners dealing with customs paperwork and duties. Office teams supporting finance and data-heavy operations. Professionals working with European trade or partnerships. Staff needing clear instruction on UK business regulations. HR assistants managing employment documentation and policies. Entry-level workers needing foundational legal and office knowledge. People aiming to support back-office operations more confidently. Career Path: Customs Administrator – £29,000/year HR Assistant (Tax Focus) – £27,000/year Legal Support Officer – £30,000/year Data Entry Clerk – £23,000/year Office Administrator (Compliance) – £28,000/year Word Processing Specialist – £26,000/year
Explore the foundations of social work through a course designed to inform, engage, and challenge your perspective. The Diploma in Social Work Studies offers a structured, thoughtful look into the core principles and everyday dynamics of the profession—ranging from ethics and safeguarding to mental health and service delivery models. Whether you're interested in community support, care roles, or understanding how policy affects people on the ground, this course gives you the insight to move forward with confidence. Built with flexibility in mind, this online learning experience allows you to study at your own pace, whenever and wherever suits you best. With CPD accreditation, you can be assured that the content meets high standards and adds genuine value to your professional development. It’s a smart choice for those seeking to build their knowledge in a meaningful way—whether for personal growth or career progression in the field of social work. Course Curriculum: Module 01: An Overview of Social Work Module 02: Social Work Basics Module 03: Theories of Social Work and Sociology Module 04: Casework Process and Teamwork Module 05: Dimensions of Social Work / Models of Intervention Module 06: Practice Contexts and Application Module 07: Working with Adults Module 08: Principles of Conduct and Role as Social Care Worker Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Diploma in Social Work Studies - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Diploma in Social Work Studies - CPD Accredited training.
Navigate the multifaceted domain of IT support with our 'IT Support Technician' course, a pathway to mastering the essentials of technology support in diverse environments. This curriculum embarks on a comprehensive journey, beginning with the foundational aspects of software, including operating systems and application management. As you move through the modules, you'll encounter a blend of technical knowledge and practical application, from understanding the intricacies of software licensing to mastering hardware devices and peripherals. This course is meticulously structured to equip you with not just the theoretical aspects of IT support, but also the hands-on skills required for effective troubleshooting and problem-solving in real-world scenarios. Progressing further, the course delves into the critical areas of security, including risk management, cybersecurity, and data protection. You'll gain insights into managing various threats and vulnerabilities, alongside learning the importance of robust security protocols. The course also encompasses essential knowledge in networking, covering topics from OSI layers to wireless security, preparing you for the complex nature of modern networks. Concluding with modules on basic IT literacy, the program ensures you are well-versed in healthcare IT, server management, and effective communication within IT roles. By the end of this course, you'll have a thorough understanding of the diverse components that make up IT support, ready to tackle challenges and advance your career in this dynamic field. Learning Outcomes Develop a comprehensive understanding of software systems and operating system configurations. Master the skills in hardware setup, peripheral management, and troubleshooting. Acquire in-depth knowledge of network infrastructure and wireless security. Learn to manage IT risks and implement robust cybersecurity measures. Gain expertise in healthcare IT and the implementation of EMR/EHR systems. Why choose this IT Support Technician course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this IT Support Technician course for? Aspiring IT support technicians and helpdesk professionals. Individuals seeking to transition into IT roles or enhance their tech skills. Professionals in healthcare IT looking to deepen their understanding of EMR systems. Small business owners or managers responsible for their IT infrastructure. Students pursuing a career in network or systems administration. Career path IT Support Technician: £20,000 - £35,000 Network Administrator: £25,000 - £40,000 Systems Administrator: £27,000 - £45,000 Cybersecurity Analyst: £30,000 - £55,000 Healthcare IT Specialist: £26,000 - £42,000 Helpdesk Manager: £28,000 - £48,000 Prerequisites This IT Support Technician does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IT Support Technician was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Software: What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Software and Concepts 00:11:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Software 00:14:00 Hardware, Devices, and Peripherals 00:05:00 Hardware: Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Identify the Importance of Risk Management 00:11:00 Assess Risk 00:13:00 Mitigate Risk 00:24:00 Integrate Documentation into Risk Management 00:15:00 Classify Threats and Threat Profiles 00:08:00 Perform Ongoing Threat Research 00:13:00 Resources that Aid in Research of Threats 00:03:00 Implement Threat Modeling 00:10:00 Assess the Impact of Reconnaissance Incidents 00:11:00 Performing Reconnaissance on a Network 00:07:00 Examining Reconnaissance Incidents 00:08:00 Assess the Impact of Social Engineering 00:11:00 Assessing the impact of Social Engineering 00:08:00 Assessing the Impact of Phishing 00:03:00 Types of Wireless Attacks 00:30:00 Intrusion Monitoring 00:08:00 Wireless Security Risks 00:22:00 Authentication Attacks 00:21:00 Rogue Devices 00:04:00 Public Hotspots 00:07:00 Wireless Security Monitoring 00:21:00 Device Tracking 00:18:00 WLAN Security Infrastructure 00:38:00 Management Protocols 00:23:00 Other RADIUS Solutions 00:16:00 Security: Recover from a Security Incident 00:10:00 Introduction 00:30:00 Child Safety Online 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Importance of Cyber Security 00:30:00 Spyware Can Destroy 00:30:00 How Does Spyware Spread? 01:00:00 How To Remove Spyware 01:00:00 Common Scams 01:00:00 Anti Spyware Program 01:00:00 The Anti Anti-Spyware Programs 00:30:00 Research And Learn More 00:30:00 Choosing The Best Anti Spyware Tool 01:00:00 Computer Security And Spyware 01:00:00 The Programs To Avoid 00:15:00 Is It Legal? 00:30:00 Checklist Of Protection 00:15:00 The Information Security Cycle 00:37:00 Information Security Controls 00:36:00 Authentication Methods 00:09:00 Cryptography Fundamentals 00:56:00 Security Policy Fundamentals 00:11:00 Social Engineering 00:32:00 Malware 00:25:00 Software-Based Threats 00:22:00 Based Threats 00:39:00 Wireless Threats and Vulnerabilities 00:43:00 Physical Threats and Vulnerabilities 00:09:00 Manage Data Security 00:47:00 Manage Application Security 00:55:00 Manage Device and Host Security 01:08:00 Manage Mobile Security 00:10:00 A Risk Analysis 00:17:00 Implement Vulnerability Assessment Tools and Techniques 00:05:00 Scan for Vulnerabilities 00:27:00 Mitigation and Deterrent Techniques 00:19:00 Respond to Security Incidents 00:23:00 Hardware and Peripherals 00:07:00 Networking: OSI Layers 00:44:00 LANs and WANs 00:14:00 Network Types 00:07:00 Transmissions 00:36:00 Cables 00:41:00 Fiber Optics 00:17:00 Converters and Connectors 00:27:00 Wireless Security 00:15:00 Authentication.prproj 00:21:00 Wireless Security Threats 00:30:00 TACACS 00:10:00 Keys 00:26:00 RADIUS 00:07:00 VPN Technologies 00:16:00 Tunneling Protocols.prproj 00:05:00 Acceptable Use 01:00:00 Common Problems 00:32:00 Troubleshooting 00:28:00 Network Technician Tools 00:50:00 Physical and Logical Issues 00:19:00 Open or Closed Ports 00:09:00 ARP Issues 00:13:00 Basic IT Literacy: Core Concepts in Healthcare IT 00:06:00 EMR EHR Issues 00:05:00 Regulations, Standards, and Stakeholders 00:14:00 HIPAA Controls and Compliance 00:08:00 Roles and Responsibilities 00:10:00 Manage Communication and Ethics Issues 00:15:00 Legal Best Practices, Requirements, and Documentation 00:09:00 Medical Document Imaging 00:04:00 Sanitation Management 00:02:00 Computing Essentials 00:05:00 Networking 00:33:00 Manage Servers and Software 00:27:00 Hardware Support 00:14:00 Set Up a Workstation 00:08:00 Troubleshoot Basic IT Issues 00:15:00 Troubleshoot Medical IT Issues 00:20:00 Implementation of an EMR EHR System 00:34:00 Change Control 00:08:00 Manage Physical and Logical Security 00:36:00 Implement Security Best Practices and Threat Mitigation Techniques 00:13:00 Manage Remote Access 00:06:00 Manage Wireless Security 00:15:00 Perform Backups and Disaster Recovery 00:16:00
If you're ready to level up your legal support career without dramatic speeches or courtroom wigs, the Progress Your Paralegal Career Mini Bundle offers a sensible next step. It covers GDPR, document control, legal procedures, and the finer points of British Law—all while keeping your admin work tidy and your compliance boxes properly ticked (metaphorically, of course). This course focuses on improving your accuracy, structure, and confidence in supporting legal and business operations. Ideal for existing paralegals or those with foundational knowledge, it’s a practical way to refine what you already know and plug any small but costly gaps. Learning Outcomes: Expand your knowledge of the modern UK legal framework. Understand GDPR and how it applies to data protection work. Manage legal documents with clear structure and organisation. Apply paralegal duties with greater clarity and responsibility. Improve document-based workflows and reduce file handling errors. Support legal offices with accurate and compliant paperwork. Who Is This Course For: Paralegals aiming for more senior administrative responsibilities. Legal assistants working with sensitive data and policies. Office staff responsible for GDPR documentation and forms. Professionals improving legal file management and document control. Employees dealing with structured legal documentation systems. Admins supporting solicitors or business legal operations. Staff maintaining files, evidence, and contractual archives. Anyone working near law but not in it directly. Career Path: Senior Paralegal – £35,000/year GDPR Compliance Assistant – £34,000/year Document Controller (Legal Sector) – £33,000/year Legal Records Manager – £36,000/year Policy & Data Officer – £32,000/year Legal Office Supervisor – £38,000/year
The Facilities Management and Maintenance Mini Bundle brings together the must-haves of smooth workplace management. You’ll get content in Logistics and Transportation, Supply Chain Management, Operations Management, GDPR, and HR—designed to help you keep teams running, goods moving, and data on the right side of legal. It’s ideal for those quietly holding things together behind the scenes. Whether you’re supervising an office move, managing stock, or handling HR emails at 9:01am on a Monday, this bundle gives you the know-how to keep things ticking. The Facilities Management and Maintenance Mini Bundle is for people who make things happen—often with no one noticing. Learning Outcomes: Manage transport and supply processes across different settings. Understand the basics of workplace operations and systems. Learn supply chain flow from order to delivery. Apply GDPR rules in administrative and digital settings. Handle workplace HR tasks and key policy areas. Support facility efficiency with structured planning methods. Who is this Course For: Facilities assistants managing logistics and internal resources. Admin staff working across HR and operations teams. Procurement or supply support workers needing extra clarity. Workplace managers organising stock, teams, or space. Office coordinators managing staff records and purchases. Staff handling GDPR-sensitive admin in workplace settings. Team leaders juggling resources, forms, and schedules. Anyone keeping office chaos (mostly) under control. Career Path: Facilities Administrator – £27,000/year HR Support Officer – £26,500/year Operations Team Assistant – £28,000/year GDPR/Data Admin Support – £25,000/year Supply Chain Coordinator – £29,000/year Workplace Logistics Assistant – £26,500/year
Some say history repeats itself. Others say it’s just poorly organised. With this History with Military History Mini Bundle, you’ll get a structured overview of English history, anthropology, and the English constitution—plus a touch of data entry to help keep everything in order. From ancient warfare to the foundations of governance, this bundle draws a clear line between battlefield, ballot box, and bureaucracy. Designed to inform and intrigue, it’s ideal for those interested in history not just as events, but as systems shaped by people, conflict, and legislation. 🟪 Learning Outcomes: Trace historical events and how they shaped national identity. Understand governance through the lens of the English constitution. Explore military events and their long-term societal effects. Learn anthropology’s role in interpreting historical records. Apply data entry to organise historical content and information. Recognise links between law, leadership, and military history. 🟪 Who Is This Course For: History students seeking insight into law and conflict. Writers and bloggers focusing on political or historical content. Museum or heritage centre staff supporting public education. Admins organising historical content in academic settings. Individuals exploring English political and military history. Learners interested in anthropology through historical lenses. Researchers working with legislative and historical timelines. Data entry professionals in history-focused institutions. 🟪 Career Path (UK Average Salaries): Policy Research Assistant – £29,000/year Archive and Records Officer – £26,000/year History Publishing Assistant – £27,000/year Historical Research Coordinator – £30,000/year Educational Programme Officer (Museums) – £28,000/year Data Administrator (Historical Projects) – £25,000/year