147 Policy courses in London

This is an essential programme for all Council Members, particularly those who are newly elected, who need to review their personal safety and lone working arrangements. 1 What's happening? Issues around us Risks in context 2 Safety fundamentals Identifying and minimising risks Sensible precautions Use of technology and personal safety Lone working and the Council's policy 3 Harassment and stalking What constitutes harassment and definition of stalking Early warning signals 4 Reporting principles Importance of incidence reporting Council procedure What next?

Equality is everyone’s right and everyone’s responsibility’. This training promotes the requirements of the Equality and Diversity Act. This session will strengthen understanding of Equality & Diversity.

Get ready to learn how to make your own tote bag. A fun and easy project for beginners. Book your spot today Learn to make a tote bag - a reusable & eco-friendly bag Join us for a fun and interactive in-person event where you can learn to make your own stylish tote bag! Whether you're a beginner or have some sewing experience, this event is perfect for anyone looking to unleash their creativity and learn a new skill. During this event, our experienced instructors will guide you step-by-step through the process of creating a beautiful tote bag. You'll learn essential sewing techniques, such as measuring, cutting, stitching, and finishing. Relax and enjoy the process of creating something beautiful with your own hands You will also get: - Fabric to make your bag and all other necessary materials and equipment - Expert guidance and tips from your workshop host - Email support for the next 3 months What you need to bring: - Your own sewing machine with its power cable Please make sure the machine works and has been recently serviced. Please bring along the manual and all the accessories that came with it including spare bobbins and the bobbin case if applicable. Don't worry if you don't have a sewing machine, as we have machines you can borrow. - Threads and a sewing kit (you can buy one from us if you want) - Notepad and pen The workshop is limited to 6 people per session. If you want a private group session, please message us with your booking. Note: You need to know how to thread and use your machine. We offer an introduction to sewing machine workshop too, if you wanted to get to grips with your machine. You will receive a confirmation email after booking from our website. Please provide your phone number so we can message you in case of emergencies. Whether you want to make a personalized gift for a loved one or simply want to expand your crafting skills, this event is a fantastic opportunity to have fun and meet like-minded individuals. So, grab your friends and join us for a creative and enjoyable day of sewing! Spaces are limited, so reserve your spot now and get ready to embark on a sewing adventure! Note: If less than 3 participants have booked on this workshop, we will reschedule the workshop for a more convenient date or a different location. Priority will be given to existing paid participants first who have the option to confirm or cancel within 7 days. Frequently asked questions What is the age range for the workshop? This workshop is suitable for adults and kids. What should I bring with me to the workshop? Bring your own sewing machine with it’s power cable if you are not borrowing from us. The manual and all the accessories the machine came with Bobbin, bobbin case if applicable Threads and a full sewing kit. You can purchase one from us Notepad and pen How many participants will attend this workshop? There will be a maximum of 6 participants at this workshop. Small groups work best as everyone gets a chance to learn and ask questions. Please note: The workshop would be rescheduled if there are less than 3 participants booked for the date. Is the venue wheelchair accessible? Unfortunately, this venue isn't wheelchair accessible. There are 2 short sets of stairs to get to the room. Please don't hesitate to reach out if you want further info or any specific needs or concerns. I will do my best to accommodate you. What is the cancellation and refund policy for the workshop series? Cancellation notice period: Refunds: 28 days or more before the course start date - Full refund minus the fees15-27 days before the course start date - 50% refund minus the fees 14 days or less before the course start date We will try & fill the space. If we fill it, full refund minus fees.

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails... 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?

This workshop has been designed to help managers understand their responsibilities and what they need to do to ensure compliance with current workplace legislation - including the fire safety and CDM regulations. The day will cover the legal background - including an appreciation of how safety legislation has evolved and why; the logic behind recent developments and the implications for staff and employers; key areas of current legislation; roles and responsibilities in health and safety management, including monitoring contractors and suppliers effectively; implementing sound health and safety policies and procedures; getting staff on board, and implementing effective systems. Also, recognising potential risks and hazards and developing strategies to minimise their impact in the workplace. This course will give participants an understanding of: The broader context of the key areas of health and safety regulation which apply to your organisation Existing health and safety practice and guide them in how to shape and implement an effective health and safety policy What they should do and the procedures to support it Potential areas of risk in the workplace - and how to take action to minimise the threat to staff safety How sound health and safety processes can contribute to business performance 1 Understanding the workplace legislation Overview of health and safety and workplace legislation Compliance, the role of the facilities manager, and who is accountable? Breakout session to discuss where we are now and to highlight issues of concern Applying required policies and procedures Developing and implementation/review of the safety policy Communicating with users, clients and contractors Health and safety manual 'Selling' health and safety 2 Key legislation - a practical working guide Asbestos Regulations Construction (Design and Management) Regulations 2007 / 2015 Control of Substances Hazardous to Health (COSHH) Regulations Disability Discrimination Act (DDA) Display Screen Equipment (DSE) Regulations 1992 Electricity at Work Regulations 1989 Fire Precautions (Workplace ) Regulations 2006 Health and Safety (Consultation with Employees) Regulations 1996 Health and Safety (First Aid) Regulations 1981 Health and Safety at Work etc. Act 1974 Management of Health and Safety at Work Regulations 1992 Manual Handling Operations Regulations 1992 Portable Appliance Testing (PAT) Provision and Use of Work Equipment Regulations 1992 REACH - Registration, Evaluation, Authorisation and restriction of Chemicals Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR) 1995 Waste Electrical and Electronic Equipment (WEEE) Regulations 2006 Work Equipment Regulations 3 Controlling contractors Understanding the Regulations Selecting and assessing contractors Understanding and setting accountability Why a method statement? How to apply a permit to work system Safe systems of work Round-table discussion to bring out issues from participants' own experience 4 Risk assessment Understanding your hazards Identifying specialist areas How to undertake these assessments Implementation of sound systems and processes Syndicate exercise identifying where assessments are needed and carrying out assessments 5 Keeping the work environment safe Sick building syndrome and legionella Asbestos Waste management Pest control Provisions for first aid Accident reporting and investigation At-work driver safety Security 6 Fire safety Understanding the Regulatory Reform Fire Safety Order Fire certificates The fire risk assessment Testing fire-fighting equipment? Emergency procedures Workshop to examine the procedures for dealing with different types of emergencies 7 Ergonomics programme Ergonomics - important or irrelevant? Are you complying with HSE regulations? Furniture and equipment Display screen equipment assessments Homeworking - your concern or not? Syndicate exercise to review what to do when relocating or refurbishing an office 8 Inspecting and auditing Role of Health and Safety Executive Inspectors - 'be prepared' FM role Staff/trade union involvement Independent audits Records and reports Communicating the results 9 Action plan Participants to list actions they need to take after the course

A key-worker role is to provide the best individual care for people they support and carry out effective assessment and support planning. Staff need to know how to motivate individuals to achieve their personal goals and understand how to advocate on their behalf. Staff also need to know how to improve communication between colleagues, individuals, other professionals, and contribute to service improvement.

This is a one-day training event to help you: Develop your awareness of mental health issues in the workplace Enable you to act in a timely and constructive way to manage mental health issues that arise in the workplace Enable you to promote and maintain good mental health in your working environment It covers: Mental health statistical overview; most prevalent mental health problems, contributing factors, effects on productivity and the costs of mental ill-health Signs and symptoms of prevalent mental health conditions; 3 key indicators for all mental health problems Stigma; what it is and how it affects people Mental health legal and statistical overview: facts & figures, most prevalent mental health problems, aspects of the law, policy and procedural issues and guidelines for best practice Pro-active and constructive principles and strategies to manage mental health issues, to support colleagues who may be vulnerable to mental ill-health, and promote mental wellbeing This workshop will give you: Awareness of the key indications of mental ill-health Recognition of the prevalence and effects of stigma Knowledge of the wider picture; legal context Greater understanding and confidence to act constructively to support individuals who are vulnerable to mental ill-health The ability to take steps to actively promote mental-well-being in the workplace

Thinking of training with us long term? Drop in to taster acting class to get acquainted with our method and techniques.

This Key Worker Skills training course will focus on the roles and responsibilities of the key worker with vulnerable young people in line with legislation and good practice guidelines. The successful care and provisions in place in a residential setting is dependent upon how effective and supported the staff team is. This Key Worker Skills training will enable those in the position of key worker and those considering the position to gain insight and understanding with regards to the importance and difference this role can play in an individual’s life.