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137 Policy courses in London

Violence and aggression at work (In-House)

By The In House Training Company

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?

Violence and aggression at work (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Winning complex B2B sales (In-House)

By The In House Training Company

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails... 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?

Winning complex B2B sales (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

H&S for FM (In-House)

By The In House Training Company

This workshop has been designed to help managers understand their responsibilities and what they need to do to ensure compliance with current workplace legislation - including the fire safety and CDM regulations. The day will cover the legal background - including an appreciation of how safety legislation has evolved and why; the logic behind recent developments and the implications for staff and employers; key areas of current legislation; roles and responsibilities in health and safety management, including monitoring contractors and suppliers effectively; implementing sound health and safety policies and procedures; getting staff on board, and implementing effective systems. Also, recognising potential risks and hazards and developing strategies to minimise their impact in the workplace. This course will give participants an understanding of: The broader context of the key areas of health and safety regulation which apply to your organisation Existing health and safety practice and guide them in how to shape and implement an effective health and safety policy What they should do and the procedures to support it Potential areas of risk in the workplace - and how to take action to minimise the threat to staff safety How sound health and safety processes can contribute to business performance 1 Understanding the workplace legislation Overview of health and safety and workplace legislation Compliance, the role of the facilities manager, and who is accountable? Breakout session to discuss where we are now and to highlight issues of concern Applying required policies and procedures Developing and implementation/review of the safety policy Communicating with users, clients and contractors Health and safety manual 'Selling' health and safety 2 Key legislation - a practical working guide Asbestos Regulations Construction (Design and Management) Regulations 2007 / 2015 Control of Substances Hazardous to Health (COSHH) Regulations Disability Discrimination Act (DDA) Display Screen Equipment (DSE) Regulations 1992 Electricity at Work Regulations 1989 Fire Precautions (Workplace ) Regulations 2006 Health and Safety (Consultation with Employees) Regulations 1996 Health and Safety (First Aid) Regulations 1981 Health and Safety at Work etc. Act 1974 Management of Health and Safety at Work Regulations 1992 Manual Handling Operations Regulations 1992 Portable Appliance Testing (PAT) Provision and Use of Work Equipment Regulations 1992 REACH - Registration, Evaluation, Authorisation and restriction of Chemicals Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR) 1995 Waste Electrical and Electronic Equipment (WEEE) Regulations 2006 Work Equipment Regulations 3 Controlling contractors Understanding the Regulations Selecting and assessing contractors Understanding and setting accountability Why a method statement? How to apply a permit to work system Safe systems of work Round-table discussion to bring out issues from participants' own experience 4 Risk assessment Understanding your hazards Identifying specialist areas How to undertake these assessments Implementation of sound systems and processes Syndicate exercise identifying where assessments are needed and carrying out assessments 5 Keeping the work environment safe Sick building syndrome and legionella Asbestos Waste management Pest control Provisions for first aid Accident reporting and investigation At-work driver safety Security 6 Fire safety Understanding the Regulatory Reform Fire Safety Order Fire certificates The fire risk assessment Testing fire-fighting equipment? Emergency procedures Workshop to examine the procedures for dealing with different types of emergencies 7 Ergonomics programme Ergonomics - important or irrelevant? Are you complying with HSE regulations? Furniture and equipment Display screen equipment assessments Homeworking - your concern or not? Syndicate exercise to review what to do when relocating or refurbishing an office 8 Inspecting and auditing Role of Health and Safety Executive Inspectors - 'be prepared' FM role Staff/trade union involvement Independent audits Records and reports Communicating the results 9 Action plan Participants to list actions they need to take after the course

H&S for FM (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Key Working

By Prima Cura Training

A key-worker role is to provide the best individual care for people they support and carry out effective assessment and support planning. Staff need to know how to motivate individuals to achieve their personal goals and understand how to advocate on their behalf. Staff also need to know how to improve communication between colleagues, individuals, other professionals, and contribute to service improvement.

Key Working
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Mental health in the workplace (In-House)

By The In House Training Company

This is a one-day training event to help you: Develop your awareness of mental health issues in the workplace Enable you to act in a timely and constructive way to manage mental health issues that arise in the workplace Enable you to promote and maintain good mental health in your working environment It covers: Mental health statistical overview; most prevalent mental health problems, contributing factors, effects on productivity and the costs of mental ill-health Signs and symptoms of prevalent mental health conditions; 3 key indicators for all mental health problems Stigma; what it is and how it affects people Mental health legal and statistical overview: facts & figures, most prevalent mental health problems, aspects of the law, policy and procedural issues and guidelines for best practice Pro-active and constructive principles and strategies to manage mental health issues, to support colleagues who may be vulnerable to mental ill-health, and promote mental wellbeing This workshop will give you: Awareness of the key indications of mental ill-health Recognition of the prevalence and effects of stigma Knowledge of the wider picture; legal context Greater understanding and confidence to act constructively to support individuals who are vulnerable to mental ill-health The ability to take steps to actively promote mental-well-being in the workplace

Mental health in the workplace (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

TASTER ACTING CLASS - Introduction to Accessing your Emotions

4.8(23)

By Beck Academy of Dramatic Art

Thinking of training with us long term? Drop in to taster acting class to get acquainted with our method and techniques.

TASTER ACTING CLASS - Introduction to Accessing your Emotions
Delivered In-PersonJoin Waitlist
£18

Key Working

By Prima Cura Training

This Key Worker Skills training course will focus on the roles and responsibilities of the key worker with vulnerable young people in line with legislation and good practice guidelines. The successful care and provisions in place in a residential setting is dependent upon how effective and supported the staff team is. This Key Worker Skills training will enable those in the position of key worker and those considering the position to gain insight and understanding with regards to the importance and difference this role can play in an individual’s life.

Key Working
Delivered In-PersonFlexible Dates
Price on Enquiry

Dermaplaning Course in person

By KBH Training Academy

Dermaplaning Course in Person What is Dermaplaning? Dermaplaning is a skin treatment that uses an exfoliating blade to skim dead skin cells and hair from your face. It's also called micro planing or blading. Dermaplaning aims to make your skin's surface smooth, youthful, and radiant. ... It's also used to remove “peach fuzz,” the short, soft hairs on your face. Course content * Health and safety * Code of practice for hygiene in beauty salons * The appearance of the therapist * Sterilisation and disinfection * Ergonomics * The environmental protection act 1990 * Safe disposal of sharps * The local authority licensing application * Types of cleaning agents * Blood borne pathogens * Gloves * Hand washing techniques * Blood borne pathogens policy and procedure * Skin anatomy * Skin analysis and skin types * Fitzpatrick scale * What is derma planing * Safe use of blades * Waste disposal * Sterilisation * Contraindications * Frequency of treatments * Treatment protocol * Client pre and aftercare Training kit * Facial cleanser * Surgical blades * Face mask How does the course work? The course is divided into 2 parts, the first part is theoretical which you have to complete before you come for your practical training, and the second one is a practical assignment. The practical assignment is done on the day which will be agreed upon course purchase. You will spend around 2-3 hours practising on a model in our venue in London E106RA. We will call you to arrange date once you sign up for the course. Will I require a model? Yes, usually 1 model is required Do I Need Experience Before Booking a Course? We’re pleased to offer courses to people with lots of different experiences. However, previous experience nor qualifications are not necessary if you would like to enrol on our Course. Certificate You will receive an end of course certificate which is accredited by the cpd group and allows you to work on public Payment By paying for the course you agree to our Terms and Conditions

Dermaplaning Course in person
Delivered In-Person in LondonFlexible Dates
£229

One Day Transformational Breath® Retreat To Experience the Magic Of Your Breath

By www.Healingoasis.co.uk

Learn how you can manage your stress with your breath. bring calm, focus and energy to your daily life.

One Day Transformational Breath® Retreat To Experience the Magic Of Your Breath
Delivered In-PersonJoin Waitlist
£90

One Day Transformational Breath® Retreat To Learn How To Manage Your Stress

By www.Healingoasis.co.uk

Learn how you can manage your stress with your breath. bring calm, focus and energy to your daily life.

One Day Transformational Breath® Retreat To Learn How To Manage Your Stress
Delivered In-PersonJoin Waitlist
£90