3209 PLA courses in Cardiff delivered Live Online

Power Analysis in AC Circuits Course Overview This course on Power Analysis in AC Circuits provides a comprehensive exploration of the principles and calculations essential for understanding power in alternating current systems. Learners will gain a solid grasp of real, reactive, and complex power, along with power factor correction and the analysis of power in three-phase circuits. The course emphasises the theoretical foundations and mathematical techniques necessary for accurate power analysis. By completing this course, students will be equipped to evaluate and optimise AC power systems effectively, enhancing their technical competence for roles in electrical engineering, energy management, and related fields. Course Description This course delves deeply into the concepts and calculations related to power in AC circuits, starting from fundamental definitions to advanced power factor correction and three-phase power analysis. Topics include power and energy definitions, the behaviour of power in reactive circuits, power trigonometrical identities, and the interpretation of complex power. Learners will develop skills in analysing real and reactive power components and understanding their impact on circuit efficiency. Additionally, the course covers methods to improve power factor and explores power dynamics in three-phase systems. Throughout, emphasis is placed on theoretical understanding and analytical methods to equip learners with the expertise to assess and manage AC power circuits in professional settings. Power Analysis in AC Circuits Curriculum Module 01: Introduction Module 02: Power & Energy Defined Module 03: Power in Reactive Circuits Part A Module 04: Power in Reactive Circuits Part B Module 05: Power Trig Identities Module 06: Power, Real and Reactive Module 07: Power More on Average, Real & Reactive Module 08: Power – Complex Power Module 09: Power Factor Correction Module 10: Power in 3 Phase Circuits (See full curriculum) Who is this course for? Individuals seeking to understand and analyse power in AC electrical systems. Professionals aiming to enhance their knowledge of power factor correction and circuit efficiency. Beginners with an interest in electrical engineering and power systems. Technicians and engineers involved in energy management and electrical maintenance. Career Path Electrical Engineer Power Systems Analyst Energy Manager Electrical Design Engineer Electrical Maintenance Technician Renewable Energy Specialist

Front Desk Skills Training Level 3 Course Overview: The "Front Desk Skills Training Level 3" course provides comprehensive training for individuals seeking to enhance their front desk expertise. It covers essential areas such as customer service, communication, time management, and business writing, equipping learners with the skills needed to excel in a professional front desk or receptionist role. The course is designed to improve learners' organisational abilities, efficiency in managing tasks, and proficiency in handling a wide range of administrative duties. By the end of the course, learners will have a solid foundation in key front desk responsibilities, preparing them for a variety of roles in customer-facing environments. Course Description: This course offers in-depth coverage of essential front desk skills, including telephone etiquette, managing business correspondence, travel arrangements, and the organisation of meetings and conferences. Learners will gain the ability to effectively manage time and maintain accurate records, develop strong business writing skills, and master organisational tasks crucial to front desk operations. The course also focuses on enhancing communication and customer service capabilities, ensuring learners are well-equipped to represent their employer with professionalism. With a balanced focus on administrative tasks and customer interaction, the training prepares individuals to thrive in dynamic front desk roles, enabling career progression in various industries. Front Desk Skills Training Level 3 Curriculum: Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash (See full curriculum) Who is this course for? Individuals seeking to enhance their front desk skills. Professionals aiming to improve their administrative and communication abilities. Beginners with an interest in administrative or customer service roles. Those seeking career advancement in office management or receptionist positions. Career Path Front Desk Receptionist Office Administrator Executive Assistant Customer Service Representative Administrative Assistant Office Manager Travel Coordinator Conference and Event Coordinator

News Writing, Production and Reporting Course Overview This course on News Writing, Production and Reporting offers a comprehensive introduction to the core elements of newspaper journalism. Learners will explore essential techniques in news writing, interviewing, reporting, and production, equipping them with the skills needed to craft clear, accurate, and engaging news stories. The programme emphasises the ethical and legal responsibilities of journalists, alongside developing strong writing and reporting skills tailored to contemporary media environments. By the end of the course, participants will understand the principles of newspaper journalism and gain confidence in producing professional news content suitable for a variety of platforms, ensuring readiness for roles in the fast-paced journalism sector. Course Description Delving deeper into the craft of newspaper journalism, this course covers the historical context, development, and evolving nature of the industry. Learners will study interview techniques, news writing formats, production workflows, and specialised reporting areas such as court reporting and niche journalism. Legal frameworks and journalistic ethics form a critical part of the curriculum, ensuring an informed and responsible approach to reporting. Additional topics include feature story writing and health and safety considerations for journalists. Through a structured learning experience, students will develop analytical, communication, and editorial skills vital for effective storytelling in print and digital media, preparing them for a dynamic and rewarding career in journalism. News Writing, Production and Reporting Curriculum Module 01: Introduction and Principles of Newspaper Journalism Module 02: History and Development of Newspaper Journalism Module 03: Interviewing for Newspaper Journalism Module 04: News Writing Module 05: News Production Module 06: News Reporting Module 07: Writing Skills for Newspaper Journalists Module 08: Newspaper Journalism Law Module 09: Court Reporting Module 10: Journalism Ethics Module 11: Niche Journalism Module 12: Tips on Writing a Good Feature Story Module 13: Health and Safety for Journalists (See full curriculum) Who is this course for? Individuals seeking to build foundational skills in newspaper journalism. Professionals aiming to advance their career in media and communications. Beginners with an interest in news writing, reporting, and media production. Anyone wishing to understand the legal and ethical aspects of journalism. Career Path Newspaper Reporter News Editor Broadcast Journalist Feature Writer Court Reporter Media Communications Specialist Digital Content Producer

Customer Service - Representative Course Overview This course provides a comprehensive exploration of the vital role customer service plays in business success. Learners will discover why exceptional service is essential in building loyalty, enhancing satisfaction, and driving revenue growth. Covering key principles such as Total Quality Management, customer retention strategies, and managing challenging interactions, this course equips participants with the knowledge to deliver outstanding service consistently. By the end, learners will understand how to elevate their customer engagement and contribute meaningfully to their organisation’s reputation and profitability. Course Description The course delves into a wide range of customer service topics designed to sharpen communication, problem-solving, and relationship-building skills. Participants will examine the critical factors influencing customer satisfaction, including understanding customer behaviour, avoiding common service pitfalls, and mastering phone etiquette. The curriculum also highlights strategies for handling difficult customers and implementing a “concierge” level of service. Through focused study, learners will develop the ability to increase customer retention and recognise the financial value of loyal clients. This professional course is ideal for those seeking to enhance their service delivery and advance their careers in customer-facing roles. Customer Service - Representative Curriculum: Module 01: WHY Customer Service Is CRITICAL To Your Business! Module 02: Good Isn’t Good Enough! Module 03: We Are ALL in the “Helping Field” Module 04: Providing “Concierge” Level Of Service Module 05: The 5 Tenets Of TQM Module 06: How To Boost Customer Satisfaction Module 07: How To Avoid The 10 Deadly Sins Of Customer Service! Module 08: More Money $$$ – Through Customer Retention Module 09: How Much Is A Customer Worth? $$$ Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: “LEAP” Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! (See full curriculum) Who is this course for? Individuals seeking to improve customer interaction skills. Professionals aiming to enhance career prospects in customer service. Beginners with an interest in customer service principles. Employees in client-facing roles wanting to boost service quality. Career Path Customer Service Representative Client Relations Officer Customer Support Specialist Call Centre Agent Retail Customer Advisor Hospitality Frontline Staff

Front End Web Development Training for Everyone Course Overview This Front End Web Development Training for Everyone offers a comprehensive introduction to creating dynamic, visually appealing websites using the latest technologies. Learners will explore essential web development concepts, including HTML, CSS, JavaScript, and popular frameworks such as Bootstrap and jQuery. The course is designed to equip participants with the skills to build responsive, user-friendly web pages, from basic layouts to advanced interactive features. By the end, learners will have developed a professional portfolio showcasing their abilities, preparing them for roles in web development or enhancing their current careers. This training is suitable for all levels, providing a structured pathway from fundamental principles to advanced techniques, ensuring a solid foundation in front-end development. Course Description This detailed course covers the entire front-end development process, beginning with foundational web design principles and progressing to advanced programming features. Learners will gain expertise in styling with CSS, creating smooth transitions, and managing data types within JavaScript. The curriculum also introduces jQuery for efficient DOM manipulation and Bootstrap’s grid system for responsive design. Emphasis is placed on understanding code structure and functionality to create engaging websites. Throughout the course, participants will build a portfolio page that demonstrates their new skills in real-world scenarios. The learning experience blends conceptual knowledge with applied coding challenges, ensuring learners develop both the technical and creative aspects required for effective front-end development in today’s digital environment. Front End Web Development Training for Everyone Curriculum: Module 01: Complete Front-End Development Journey Module 02: Cascading Style Sheet Module 03: Transitions And Data Types Module 04: Advanced JavaScript And Its Features Module 05: JQuery And Selectors Module 06: Bootstrap And Grid System Module 07: Creating Portfolio Page (See full curriculum) Who is this course for? Individuals seeking to start a career in front-end web development. Professionals aiming to enhance their web design and coding skills. Beginners with an interest in website creation and digital design. Anyone wanting to build a solid foundation in modern web technologies. Career Path Front-End Developer Web Designer UI/UX Developer Junior Web Programmer Digital Content Creator

Dental Radiography Course Overview This comprehensive course in Dental Radiography equips learners with a thorough understanding of the principles and practices involved in dental imaging. It covers both traditional and digital imaging techniques, providing insights into equipment, radiation physics, and safety protocols. The course is designed to enhance your technical skills, enabling you to produce high-quality dental images essential for diagnosis and treatment planning. Learners will gain the knowledge necessary to understand the full scope of dental radiography, ensuring confidence in their ability to manage imaging processes and interpret results effectively. Course Description The Dental Radiography course offers in-depth coverage of a wide range of topics, starting with the fundamentals of radiation physics and progressing through to advanced image interpretation. Learners will explore the types of radiographic equipment and film used in dental practice, alongside digital imaging systems. Special attention is given to the essential aspects of radiation protection, ensuring the safety of both patients and practitioners. The course delves into various intraoral and extraoral techniques, as well as how to identify dental conditions such as caries, trauma, and pulp lesions through radiographic images. By the end of the course, learners will have developed strong technical proficiency in dental radiography, with an ability to interpret dental images and apply safety measures. Dental Radiography Curriculum Module 01: Introduction to Dental Radiography Module 02: Radiation Physics Module 03: Basics of Equipment and Film Module 04: Film Processing Module 05: Film and Film Duplication Module 06: Digital Imaging Basics Module 07: Risk and Practical Radiation Protection Module 08: Practical Radiation Protection Module 09: Intraoral Technique: Intraoral Imaging, Paralleling and Bisecting Module 10: Intraoral Technique: Bite-Wing, Occlusal and Localisation Module 11: Exposure and Technique Errors Module 12: Extraoral Technique Module 13: Image Interpretation Basics Module 14: Image Interpretation: Dental Caries, Trauma, Pulpal and Periapical Lesions Module 15: Dental Radiographer Fundamentals Module 16: Quality Assurance (See full curriculum) Who is this course for? Individuals seeking to develop expertise in dental radiography. Professionals aiming to advance their career in dental imaging. Beginners with an interest in dental healthcare and imaging. Those wishing to enhance their knowledge in radiographic techniques. Career Path Dental Radiographer Dental Imaging Specialist Radiology Technician Dental Assistant in imaging departments Healthcare settings requiring dental diagnostic imaging expertise

Childcare and Education Course Overview This Childcare and Education course is designed to equip learners with a solid foundation in early childhood education, focusing on key aspects of childcare, child protection, and developmental milestones. Throughout the course, learners will gain a deep understanding of how to care for children, promote healthy living, and ensure their safety in educational settings. This course offers a comprehensive insight into the early years sector, with a focus on the Early Years Foundation Stage (EYFS) framework and its impact on child development. Upon completion, learners will be prepared to contribute meaningfully to the care and education of children, ensuring they have the skills to provide quality education and a safe, nurturing environment for children to grow and thrive. Course Description The course covers a wide range of essential topics, from the basics of caring for children to understanding and implementing EYFS teaching techniques. Learners will explore subjects such as child protection, health and safety, special education needs, and the role of creativity in early childhood education. It includes an in-depth look at the EYFS framework, which guides early learning in the UK, and focuses on the importance of early years in child development. Participants will also learn about the key principles behind effective learning and development in children, preparing them for roles in childcare and education settings. By the end of the course, learners will have acquired the knowledge and skills needed to positively impact children’s education and well-being. Childcare and Education Curriculum Module 01: Caring for Children Module 02: Healthy Food, Healthy Living Module 03: Keeping Children Healthy & Safe Module 04: Child Protection Module 05: Play, Imagination and Creativity Module 06: Introduction to EYFS Module 07: Importance of Early Years in Development Module 08: EYFS Teaching Techniques Module 09: Working as an EYFS Teacher Module 10: Promoting Learning and Development Module 11: Children Having Special Education Needs or Disabilities (See full curriculum) Who is this course for? Individuals seeking to start a career in childcare and education. Professionals aiming to advance their expertise in early childhood education. Beginners with an interest in child development and education. Those looking to gain a deeper understanding of the EYFS framework and its application. Career Path Early Years Educator Childcare Worker EYFS Teacher Nursery Manager Child Protection Officer Special Education Needs (SEN) Support Worker Teaching Assistant

Write to Impress: Creative Writing Course Overview This comprehensive course on creative writing is designed to unlock your storytelling potential and refine your writing skills across multiple genres. Learners will explore the foundations of creative writing, from constructing compelling narratives to developing vivid characters and authentic dialogue. The course also delves into specialised areas such as poetry, thriller writing, and business communication, offering a broad and versatile skill set. By the end of the course, participants will be equipped with the ability to craft engaging fiction and non-fiction pieces, prepare polished proposals, and confidently approach the publishing process. Ideal for aspiring writers, professionals seeking to enhance their writing abilities, and those passionate about storytelling, this course emphasises clarity, creativity, and critical thinking, enabling learners to write with confidence and impact. Course Description This course covers a wide range of creative writing topics to provide a thorough understanding of narrative techniques and writing styles. Starting with the history and evolution of creative writing, learners will progress through novel writing, non-fiction, and the art of character creation. Emphasis is placed on writing believable dialogue and exploring genre-specific approaches such as horror and children’s literature. Additional modules address poetry, proposal development, and the importance of critical thinking in writing. The course also includes business writing essentials and guidance on editing, evaluating work, and navigating the publishing industry. Throughout the learning journey, students will enhance their analytical skills and learn to express ideas clearly and persuasively. The structured curriculum is ideal for anyone wishing to broaden their writing expertise in a supportive and well-rounded learning environment. Write to Impress: Creative Writing Curriculum: Module 01: Introduction to Creative Writing Module 02: The Development of Creative Writing Module 03: Novel Writing Module 04: Writing Non-Fiction Module 05: Creating Fictional Characters Module 06: Writing Realistic Dialogue Module 07: Writing Horrors, Thriller and Murder Stories Module 08: Writing for Children Module 09: Writing Poetry Module 10: Proposal Writing Module 11: Critical Thinking Module 12: Business Writing Module 13: Other Writings Module 14: Editing, Evaluating and Getting Published (See full curriculum) Who is this course for? Individuals seeking to develop creative writing skills. Professionals aiming to improve their writing for career advancement. Beginners with an interest in storytelling and literary arts. Writers looking to explore various writing styles and genres. Career Path Author or Novelist Content Writer or Copywriter Editor or Publisher Scriptwriter or Screenwriter Communications Specialist Marketing and Proposal Writer

Conflict Resolution and Mediation in International Relations Course Overview This course, "Conflict Resolution and Mediation in International Relations," offers an in-depth exploration of the complexities of global conflicts and the mechanisms used to resolve them. Students will gain a thorough understanding of the theories, practices, and institutions that play a key role in mediation and conflict management within the context of international relations. Emphasising the practical application of conflict resolution, the course explores contemporary case studies, providing learners with the essential skills to engage in diplomatic negotiations. By the end of the course, participants will be equipped to navigate the intricate dynamics of international diplomacy and contribute meaningfully to peace-building efforts globally. Course Description "Conflict Resolution and Mediation in International Relations" delves into the foundational theories and methods that underpin the field of conflict resolution within the international sphere. Key topics include the historical context of international conflicts, the roles of global actors, and an analysis of the major theories of international relations, such as realism, liberalism, and constructivism. Students will explore contemporary challenges such as global economic tensions, regional conflicts, and the role of international organisations in peace-building. This course is designed to offer learners a comprehensive understanding of conflict dynamics and the strategies for resolution, equipping them with essential diplomatic, negotiation, and analytical skills. Learners will emerge with the capability to analyse complex international issues and formulate effective strategies for conflict resolution in the global context. Conflict Resolution and Mediation in International Relations Curriculum Module 01: Understanding International Relations Module 02: Historical Context Module 03: Actors in International Relations Module 04: Theories in International Relations I: Realism and Liberalism Module 05: Theories in International Relations II: The Marxist, The Constructivist and The Feminist Tradition Module 06: International Political Economy Module 07: Recent Issues in International Relations Module 08: War Module 09: International Organisation (See full curriculum) Who is this course for? Individuals seeking to understand the dynamics of global conflict and its resolution. Professionals aiming to enhance their career in international diplomacy or global governance. Beginners with an interest in international relations and global issues. Students considering careers in international organisations or conflict resolution. Career Path Diplomat International Relations Consultant Conflict Resolution Specialist Political Analyst Foreign Affairs Advisor International Development Officer United Nations/NGO Specialist

Certificate in SEO Content Writing Course Overview This Certificate in SEO Content Writing equips learners with the essential knowledge and skills to create compelling, search-engine-optimised content that drives online visibility and engagement. The course covers key principles of content writing, SEO fundamentals, keyword research, and effective writing techniques to attract and retain readers. Learners will develop an understanding of how to craft content that meets both audience needs and search engine criteria, enhancing website rankings and digital marketing success. Upon completion, participants will be confident in producing high-quality, SEO-friendly content tailored to diverse platforms and industries, enabling them to advance in digital marketing or content creation roles. Course Description This comprehensive course explores the full spectrum of SEO content writing, starting with foundational concepts of content creation and progressing through advanced SEO strategies. Topics include writing saleable content, mastering keyword research, optimising meta tags, and understanding off-page SEO factors. Learners will gain insight into engaging readers effectively and making any piece of writing SEO-friendly without compromising quality. The learning experience balances theory with structured guidance on writing processes, text objectives, and article rewriting techniques. By the end, learners will possess a robust skill set applicable to roles in digital marketing, copywriting, and content management, equipped to produce content that enhances online presence and supports business goals. Certificate in SEO Content Writing Curriculum Module 01: What Is Content Writing? Module 02: How To Write Saleable Content Module 03: The Importance of SEO Based Content Writing Module 04: Basics of SEO Module 05: Essential SEO Skills for Content Writers Module 06: How to Engage the Reader? Module 07: Search Engine Optimization Process Module 08: Off Page SEO Module 09: Meta Tags Optimization Module 10: The Importance of Keyword Research Module 11: Keyword Strategy Module 12: How to Make Any Content SEO-Friendly Module 13: The Process of Good Writing Module 14: Text Objectives Module 15: How to Rewrite an Article (See full curriculum) Who is this course for? Individuals seeking to develop skills in SEO content writing. Professionals aiming to enhance their digital marketing career. Beginners interested in digital content creation and optimisation. Freelancers wanting to expand their writing service offerings. Career Path SEO Content Writer Digital Marketing Executive Copywriter Content Strategist Social Media Content Creator Website Content Manager