A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Receptionist and Secretary course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist and Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Course Course 01: Medical Receptionist and Secretary Course 02: Level 5 Negotiation Skills Course Course 03: Level 7 Life Coaching ***Others Included of Medical Receptionist and Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Course: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- ***GIFT Courses: ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 7 Life Coaching*** Module 01: Life Coaching Fundamentals Module 02: The Process of Life Coaching Module 03: Emerging Communication Skills Module 04: Introduction to Neuro-Linguistics Programming (NLP) Module 05: Mental Skills Development Module 06: Physical Skills Development Module 07: Body Language Module 08: Emerging Organizational Skills Module 09: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary course because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist and Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
Parental alienation is a complicated, problematic, specialist area of mental health, family functioning, social policy and law. Child Attachment and Family Trauma Training (CAFTT) is committed to providing modern, professional grade training in attachment & neuropsychology, focusing on improving family functioning, professional practice, outcomes related to child development and family welfare. Attachment-Led Theory & Practice for Parental Alienation Parental alienation disrupts attachments, psycho-developmental prospects, and quality of life for hundreds of thousands of children and families.CAFTT's CPD accredited parental alienation training provides intensive, self-paced learning and multiple-choice assessment to achieve Certification in Attachment-Led Theory and Practice in Parental Alienation.PA1’s intensive and CPD-accredited parental alienation training updates typical approaches with modern attachment, family systems and neuropsychology. Parental alienation’s vulnerabilities, triggers, strategies, behaviours and incremental impacts on children's psychological functioning into adulthood are detailed across 16 lectures spanning 13.5 hours. The course critically and comparatively evaluates relevant law and practice. Evidence-based, trauma-informed and risk-based assessments are provided to assist resolution of cases, with effective professional and court management. Currently, there appears to be little or no other accredited, on demand training. PA1 is aimed at providing an empirically structured, open access route to understanding parental alienation and earning Continued Professional Development accreditation points in this complicated and specialist field.PA1 draws on the best practice and advice of some of the world’s top experts Years of interaction with the UK’s family court system corroborates the established observational literature with an aetiological perspective using updated attachment, neuropsychology and child development approaches.The process of alienation and its stages are explained in detail, alongside how each stage impacts on children and other family members. The incremental results for children and other family members are provided in short, medium and long-term form. The lectures are dual-designed as standalone references for a fully informed presentation on important topics, and to incrementally develop knowledge - not just of parental alienation but the various issues parents and professionals encounter when in the difficult position of facing, or being tasked to assist, where this type of parental manipulation may be ongoing. Parental alienation is one of many types of damaging parental manipulation, and often, the manipulation and persuasion of child professionals.Understanding the processes and results of parental alienation may raise awareness and identification of other types of abuse inflicted on children and concealed by manipulation of victims and professionals. Importantly, PA1 addresses, in detail, the pathogenesis of many mental health disorders arising from family interactions. Each lecture is arranged around addressing parental alienation as a mental health problem for the whole family unit, focusing on processes and outcomes for each family member.The course has more than 13.5 hours of intensive instruction across 16 lectures, making PA1 outstanding value for money. Obtaining the same level of knowledge from other sources would, we suggest, be far more time consuming and expensive. We offer the CPD version which has the same content as this open access version which has short CPD assessments after each lecture to gain Continues Professional Development Points. Please return to our homepage if you would prefer to purchase the CPD version which is open to parents, families and professionals alike. Anyone committed to improving the mental health of Children & their families can take this fast track course. Parents Grandparents, Aunts, Uncles & Family Family Friends Adults alienated as children Child Social Care Professionals Decision makers Teachers Family Health Workers Counsellors & Therapists All Childcare Workers Lawyers & Judiciary Contact Centres Domestic Violence Professionals Here is what you get: Full course access without restrictions Structured training videos All Downloadable learning PDF & PABs checklist materials Assessments throughout the course 18 CPD Points upon successful completion of the assessments Continued Professional Development Certification
Welcome to the dynamic realm of Office Administrations and Management! Our comprehensive course is your gateway to mastering the essential skills and knowledge required for excelling in office administration and management roles. Our Office Administrations and Management course opens doors to a variety of rewarding career opportunities. Whether you aspire to be an efficient office administrator, a skilled team leader, or a proficient PA, this course sets you on the path to success. Join us today and take the first step towards a prosperous career in office management! This Office Administrations and Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01: Office Skills Develop proficient keyboarding and touch typing skills to enhance productivity. Gain proficiency in using Microsoft Office applications for efficient document creation and management. Master effective email communication and learn to manage your inbox efficiently. Course 02: Secretarial & Shorthand Acquire advanced shorthand skills for rapid note-taking and transcription. Develop organizational skills crucial for effective secretarial tasks. Learn the art of multitasking and time management in a secretarial role. Course 03: Performance Management Understand key concepts and strategies for effective performance management. Learn to set SMART goals and objectives for individuals and teams. Develop skills in providing constructive feedback and conducting performance appraisals. Course 04: Team Management Advanced Training Acquire advanced team-building techniques to enhance collaboration. Learn effective delegation strategies for optimal team performance. Develop conflict resolution skills to maintain a positive team environment. Course 05: Modern Business Etiquette Understand and apply modern business etiquette in professional settings. Learn effective communication and networking skills. Develop social grace and professionalism in various business situations. Course 06: Information Management Master techniques for efficient information gathering and analysis. Develop skills in organizing and categorizing information for easy retrieval. Learn about information security and confidentiality best practices. Course 07: Line Management Acquire leadership and decision-making skills for effective line management. Learn to create and maintain a positive work culture within a team. Develop conflict resolution and employee motivation strategies. Course 08: Facilities Management Understand the principles and practices of effective facilities management. Learn to optimize workspace design for productivity and efficiency. Develop skills in managing facility-related services and resources. Course 09: UK Employment Law Gain a comprehensive understanding of employment laws in the UK. Learn to navigate and apply legal frameworks in employment relationships. Understand the rights and responsibilities of both employers and employees. Course 10: Secretarial Excellence in Legal Environments Acquire specialized secretarial skills tailored for legal environments. Learn about legal document preparation and management. Develop an understanding of confidentiality and ethical considerations in legal support roles. Course 11: Business English and Communication Skills Enhance written and verbal communication skills for professional contexts. Develop business vocabulary and writing proficiency. Master effective communication strategies in diverse business scenarios. Course 12: Meeting Management Skills Learn to plan, organize, and facilitate effective meetings. Develop skills in agenda creation and meeting documentation. Master techniques for managing group dynamics and achieving meeting objectives. Course 13: Electronic Document Management: Efficient Data Handling Acquire skills in electronic document creation, storage, and retrieval. Learn about document version control and efficient data handling. Understand best practices for document security and compliance. Course 14: Document Control and Workflow Management Gain expertise in document control processes and procedures. Learn to design and optimize workflow management systems. Develop skills in ensuring document accuracy, completeness, and compliance. Course 15: Touch Typing Training Develop touch typing skills for improved typing speed and accuracy. Master keyboarding techniques to enhance overall productivity. Increase efficiency in data entry and document creation. Course 16: Email Writing Training Enhance email writing skills for clarity and professionalism. Learn effective email etiquette and communication strategies. Develop strategies for managing and organizing email correspondence. Course 17: Public Speaking Masterclass Master the art of public speaking with confidence and poise. Learn effective techniques for engaging and captivating an audience. Develop strategies for overcoming nervousness and handling Q&A sessions. Course 18: Corporate Receptionist Acquire skills in providing excellent front desk and reception services. Develop telephone etiquette and customer service proficiency. Master organizational and multitasking skills essential for reception roles. Course 19: Corporate Risk And Crisis Management Understand principles of risk assessment and crisis management. Learn to develop and implement effective risk mitigation strategies. Acquire skills in crisis communication and decision-making. Course 20: Cross-Cultural Awareness Course Develop cultural intelligence for effective communication across cultures. Learn to navigate cultural nuances and avoid cultural misunderstandings. Enhance global collaboration and adaptability in diverse workplaces. Course 21: Equality, Diversity and Discrimination Gain a deep understanding of equality and diversity principles. Develop strategies for promoting inclusivity and preventing discrimination. Learn about legal frameworks and responsibilities related to equality and diversity. Course 22: Coaching & Mentoring Diploma Acquire coaching and mentoring skills for professional development. Learn effective techniques for goal setting and skill enhancement. Develop strategies for providing constructive feedback and support. Course 23: Presentation Skills: Engage Your Listeners Master techniques for creating engaging and effective presentations. Develop skills in public speaking and audience engagement. Learn to use visual aids and technology to enhance presentations. Course 24: Workplace Confidentiality Understand the importance of workplace confidentiality. Learn to handle sensitive information with discretion and professionalism. Develop strategies for maintaining confidentiality in various workplace scenarios. Course 25: Decision Making and Critical Thinking Online Course Acquire critical thinking skills for effective decision-making. Learn to analyze information, evaluate options, and make informed decisions. Develop strategies for problem-solving in professional settings. Course 26: Workplace Productivity Training Enhance overall workplace productivity through time management. Develop strategies for setting priorities and managing workload. Learn techniques for minimizing distractions and improving focus. Course 27: Influencing and Negotiating Acquire skills in influencing and negotiation for successful outcomes. Learn effective communication and persuasion techniques. Develop strategies for building mutually beneficial relationships. Course 28: Data Entry Administrator Master data entry skills for accuracy and efficiency. Learn to use data entry software and tools effectively. Develop organizational skills crucial for managing large volumes of data. Course 29: Excel Essentials for Office Administrators Acquire proficiency in using Microsoft Excel for office tasks. Learn to create and manage spreadsheets for data analysis. Develop advanced Excel skills for reporting and decision-making. Course 30: Time Management Training Enhance time management skills for improved efficiency. Learn techniques for setting priorities and managing deadlines. Develop strategies for overcoming procrastination and time-wasting habits. 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Diploma in Career Development and Passion Gain a comprehensive understanding of career development principles and strategies. Identify and align your passions with potential career paths. Develop a personalized career plan to achieve professional fulfillment and success. Course 02: CV Writing and Job Searching Learn the art of crafting a compelling CV tailored to your target job. Explore effective job search strategies, including leveraging online job boards and networking. Acquire the skills to present your qualifications in a way that captures the attention of potential employers. Course 03: Interview Skills: Ace the Interview Master the techniques for successful job interviews. Develop confidence in articulating your skills and experiences. Learn how to handle common interview questions and demonstrate your suitability for the position. Acquire strategies to leave a lasting positive impression on interviewers. Course 04: Video Job Interview for Job Seekers Navigate the unique challenges of video job interviews. Learn how to effectively present yourself in a virtual setting. Understand the technical aspects of video interviews and develop strategies to showcase your qualifications and personality to potential employers. Course 05: Creating a Professional LinkedIn Profile Build a strong online professional presence on LinkedIn. Learn how to optimize your profile to attract recruiters and employers. Develop networking skills to expand your professional connections. Utilize LinkedIn as a powerful tool for career advancement and opportunities. Course 06: Business English Perfection Course Enhance your business communication skills with a focus on perfecting written and spoken English. Learn to create professional documents, emails, and reports. Develop fluency in business communication to excel in various workplace scenarios. Course 07: Personal and Networking Skills Cultivate essential personal and networking skills for professional success. Learn effective communication, relationship-building, and interpersonal skills. Develop strategies for networking both online and offline to expand your professional contacts and opportunities. Learning Outcome This tailor-made Office Administrations and Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Office Administrations and Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Office Administrations and Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Office Administrations and Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.
No importa en qué profesión trabajes, las habilidades de persuasión siempre serán útiles. Este curso está diseñado para coronarlo con excelentes habilidades para convencer a otros. Aquà conoce todas las cosas adecuadas para realizar su trabajo. En este proceso de aprendizaje paso a paso, dominará el arte de la persuasión. Le mostrará técnicas y estrategias efectivas de persuasión. Podrás adquirir habilidades en psicologÃa inversa. El contenido del curso cubre un conocimiento elaborado de la persuasión en las ventas. Este curso es el refuerzo perfecto para la confianza. Le enseñará a comportarse como un lÃder y le presentará todas las herramientas de persuasión. Tome este curso y aprenda los entresijos de la persuasión; este curso le mostrará la mejor manera de obtener lo que desea. This best selling Persuasión Nivel 2 (Spanish) has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Persuasión Nivel 2 (Spanish) is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Persuasión Nivel 2 (Spanish) is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Persuasión Nivel 2 (Spanish) is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Persuasión Nivel 2 (Spanish), you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Persuasión Nivel 2 (Spanish) will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Persuasión Nivel 2 (Spanish) to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about NLP Understand the core competencies and principles of NLP Explore the various areas of NLP Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert NLP practitioner NLP Practitioner Certification - Internationally Accredited Master the skills you need to propel your career forward in NLP. This course will equip you with the essential knowledge and skillset that will make you a confident NLP practitioner and take your career to the next level. This comprehensive NLP practitioner certification course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this NLP practitioner certification course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective NLP practice and equip you with the essential skills, confidence and competence to assist you in the NLP industry. You'll gain a solid understanding of the core competencies required to drive a successful career in NLP. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for NLP practitioner or for people who are aspiring to specialise in NLP. Enrol in this NLP practitioner certification course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive NLP practitioner certification course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this NLP can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This NLP practitioner certification course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This NLP practitioner certification course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This NLP practitioner certification course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - NLP Practitioner Certification - Internationally Accredited 00:00:00 Basics of Neuro-Linguistic Programming (NLP) Programme Overview 00:02:00 Introduction to NLP 00:03:00 How Does NLP Work 00:03:00 Key Concepts in NLP Logical Levels of Change 00:08:00 Core Concepts of Neuro-Linguistic Programming 00:03:00 Understanding Mental Maps, Confirmation Bias, and Cognitive Dissonance 00:05:00 Mock Assessment Mock Assessment 00:10:00 Application of NLP Techniques Neuro-Linguistic Programming Planning 00:03:00 Techniques of Neuro-Linguistic Programming 00:02:00 Taking Charge of Your Life 00:02:00 Communication 00:02:00 Building Rapport 00:03:00 States and Anchors 00:03:00 Influence and Persuasion 00:02:00 Hypnotizing the Audience 00:03:00 Stories and Metaphors 00:03:00 Affirmations 00:02:00 Reframing 00:02:00 Meta Programs 00:03:00 Time and Timeline Therapy 00:02:00 Fast Phobia Cure 00:03:00 GROW Model 00:03:00 FUEL Model 00:03:00 CLEAR Model 00:04:00 OSCAR Model 00:03:00 Final Assessment Final Assessment 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Do you want to start a career in Logistics Management? Are you interested in learning the Logistics management skills and knowledge needed for this role but do not know where to start? To expand your professional career, enrol in this Level 4 Logistics Management course right now. This course is designed to provide you with a solid understanding of logistics, ensuring that you are familiar with the components of a logistics system as well as the many types of logistics management. The course will also introduce you to the topic of business logistics and the goals of logistics management. This Course comprises a series of easy-to-digest, in-depth lessons that will offer you a deep, expert level of knowledge. This course will provide you with the skills you need to land your dream job. Enrol now and start learning. Learning Outcomes After completing this course, you will be able to - Describe logistics management as well as what it entails. Build a strong logistics system. Describe supply chain management and supply chain movement. Know about sourcing, purchasing, and procurement. Explain various distribution networks. Keep track of your supplier relationships. Investigate resource management and planning. Recognize the connection between transportation and logistics. Why Choose Level 4 Logistics Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Level 4 Logistics Management** Course 01: Level 4 Logistics Management Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Diploma in Business Analysis Course 06: Level 1 Business Management Course 07: Anger Management Course 08: Communication Skills Course ***Other Benefits of Level 4 Logistics Management*** Free 8 PDF Certificate Lifetime Access Free Retake Exam Tutor Support ------------------------- [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 01: An Overview of Logistics Management The Logistics System The Logistics Cycle Key Logistics Terms Logistics Comparisons An Introduction to Key Concepts Module 02: Logistics, the Supply Chain and Competitive Strategy Supply Chain Management is a Wider Concept than Logistics Competitive Advantage The Supply Chain Becomes the Value Chain The Mission of Logistics Management The Supply Chain and Competitive Performance Module 03: Product Design, Cleaner Production and Packaging Background Product Design for Environmental and Sustainable Logistics Selection of Materials Cleaner Production Packaging for the Environment Module 04: Sustainable Purchasing and Procurement The Role of Procurement In the Supply Chain What Is Sustainable Procurement? Drivers and Barriers for Sustainable Procurement Procurement Frameworks Comparing Purchasing Options Module 05: Sustainable Warehousing The Environmental Impact of Warehouses The Roles and Functions of Warehouses Warehouse Location Handling Equipment Assessing the Impact Reduction of Environmental Impact Social Dimension of Sustainability in Warehousing Risks and Vulnerability in Warehousing Module 06: Understanding Customer Service Introduction Why Is Customer Service Important? The Basics of Customer Service Developing a Customer Service Policy Understanding the Levels of Customer Service The Process of Measuring Customer Service Module 07: Basic Inventory Planning and Management Need of Hold Stock Different Kinds of Stockholding/ Inventory Understanding the Cost of Inventory Why does Inventory Costs Increase? Understanding the Inventory Replenishment Systems Understanding the Recorder Point and Safety Stock Module 08: Freight Transport Management Impact of Freight Transport Transport Modes Strategies to Reduce Environmental Impact of Freight Transport Wider Aspects of Sustainability in Freight Transport Module 09: Reverse Logistics and Recycling Product Recovery Options Reverse Logistics Recycling ------------------------- ***GIFT Courses: Course 01: Level 7 Business Management Course Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law ------------------- Course 02: Level 7 Diploma in Facilities Management Course Module 01: Introduction to Facilities Management Module 02: Developing a Strategy for Facilities Management Module 03: Facilities Planning Module 04: Managing Office WorkSpace Module 05: Vendor Management & Outsourcing Module 06: Managing Change Module 07: Managing Human Resources Module 08: Managing Risk Module 09: Facilities Management Service Providers Module 10: Managing Specialist Services Module 11: Public-Private Partnerships and Facilities Management Module 12: Health, Safety, Environment and UK Law ------------------- Course 03: Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- Course 04: Level 5 Diploma in Business Analysis ------------------- Course 05: Level 1 Business Management ------------------- Course 06: Anger Management ------------------- Course 07: Communication Skills Course Assessment Method After completing each module of the Level 4 Logistics Management, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 4 Logistics Management is perfect for - Job Seekers Student Fresh Graduate Organisational Manager Company Owner Requirements There are no specific requirements for Logistics Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in Level 4 Logistics Management Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included
Build your confidence, fluency & accuracy with an individual ESL Book Club in English using a simplified, shortened and adapted novel. Highlights Join this individual ESL book club course to quickly improve your English confidence, fluency & accuracy 3 hours of live 1:1 English classes to help you develop your confidence in speaking in English Read a section of the book at home and then discuss what you have read Learn English 1:1 & be corrected by your private English teacher to remove errors and mistakes Build your confidence, skills and accuracy in this individual ESL book club in English course. Choose one of the books from the selection below. These books are shortened, simplified and adapted for learners of English as a foreign language. There are also language learning exercises and a short glossary of new words. Each week you read about 20-30 pages, write a summary of what you have read, and then discuss what you have read with your teacher Geoff. Personalised feedback improves your grammar, vocabulary and pronunciation. The Book Club book Individual ESL Book Clubs are flexible and can be taken on the following simplified and shortened "graded reader" books. Contact Geoff to agree a day and time, then enrol on the course. Intermediate (B1) Austen, Jane - Emma (Oxford Bookworms) Austen, Jane - Persuasion (Oxford Bookworms) Austen, Jane - Sense and Sensibility (Penguin Readers) Brontë, Emily - Wuthering Heights (Penguin Readers) Christie, Agatha - Death on the Nile (Collins English Readers) Christie, Agatha - The Body in the Library (Collins English Readers) Conan Doyle, Arthur - Sherlock Holmes: The Hound of the Baskervilles (Oxford Bookworms) Dickens, Charles - A Tale of Two Cities (Penguin Readers) Dickens, Charles - David Copperfield (Penguin Readers) Dickens, Charles - Great Expectations (Penguin Readers) Dickens, Charles - Oliver Twist (Penguin Readers) Hardy, Thomas - Far From The Madding Crowd (Penguin Readers) Hardy, Thomas - Tess of the D'Urbervilles (Penguin Readers) Hawkins, Paula - The Girl On The Train (Penguin Readers) Highsmith, Patricia - The Talented Mr Ripley (Penguin Readers) Joyce, James - Dubliners (Penguin Readers) Joyce, Rachel - The Unlikely Pilgrimage of Harold Fry (Penguin Readers) Le Carré, John - The Spy Who Came In From The Cold (Penguin Readers) Shelley, Mary - Frankenstein (Penguin Readers) Tóibín, Colm - Brooklyn (Penguin Readers) Upper-Intermediate (B2) Austen, Jane - Sense and Sensibility (Oxford Bookworms) Asimov, Isaac - I, Robot (Oxford Bookworms) Brontë, Emily - Wuthering Heights (Oxford Bookworms) Christie, Agatha - The ABC Murders (Collins English Readers) Christie, Agatha - Evil Under The Sun (Collins English Readers) Collins, Wilkie - The Woman in White (Penguin Readers) Dick, Philip K - Do Androids Dream of Electric Sheep? (Oxford Bookworms) Evaristo, Bernardine - Girl, Woman, Other (Penguin Readers) Fitzgerald, F. Scott - The Great Gatsby (Oxford Bookworms) Gyasi, Yaa - Homegoing (Penguin Readers) Hardy, Thomas - Far From The Madding Crowd (Oxford Bookworms) Kerouac, Jack - On the Road (Pearson English Readers) Mansfield, Katherine - The Garden Party (Oxford Bookworms) McEwan, Ian - The Children Act (Penguin Readers) Melville, Herman - Moby Dick (Penguin Readers) Orwell, George - 1984 (Penguin Readers) Puso, Mario - The Godfather (Penguin Readers) Smith, Zadie - White Teeth (Penguin Readers) Stevenson, RL - The Strange Case of Dr Jekyll and Mr Hyde (Pearson English Readers) Wharton, Edith - The Age of Innocence (Oxford Bookworms) Woolf, Virginia - Mrs Dalloway (Penguin Readers) Upper-Intermediate + (B2+) Austen, Jane - Pride and Prejudice (Oxford Bookworms) Brontë, Charlotte - Jane Eyre (Oxford Bookworms) Conan Doyle, Arthur - Sherlock Holmes: The Sign of Four (Oxford Bookworms) Flaubert, Gustave - Madame Bovary (Pearson English Readers) Gaskell, Elizabeth - North and South (Pearson English Readers) Garland, Alex- The Beach (Pearson English Readers) Hardy, Thomas - Tess of the D'Urbervilles (Oxford Bookworms) Tan, Amy - The Joy Luck Club (Oxford Bookworms) Geoff says: "This is a great way to start reading more in English, to build your confidence, to focus on your needs and language, and to make fast progress."
Our Time Management - Level 4 course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. The course is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, this course will provide you with the necessary knowledge and skills to take your professionalism to the next level. Enrol in our Time Management - level 4 course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. This can help you equip yourself with the skills you will need to land your dream job. Learning Outcomes After completing the course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Time Management - Level 4 Course from Us Self-paced course, access available from anywhere. This Course Easy to understand, high-quality study materials. This Course developed by industry experts. This Course MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Time Management - Level 4 Course Course 01: Time Management - Level 4 Course 02: Level 5 Negotiation Skills Course Course 03: Dealing With Difficult People ***Others Included in this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life -------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections -------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type -------------- Assessment Method After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements There are no specific requirements for this Time Management - Level 4 course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included
Did you know that according to a recent study by the Chartered Institute of Marketing, businesses with a strong focus on Sales Administration Skills achieve a 15% higher sales growth compared to those who don't?Sales Administration Skills are the backbone of any successful sales operation, ensuring smooth processes and maximizing sales potential. Our extensive Sales Administration Skills course is designed to equip you with the theoretical knowledge and understanding to excel in a Sales Administration role. Through a series of engaging modules, you'll gain valuable insights into the world of sales, marketing, and customer interaction, all specifically tailored to the Sales Administration function. Learning Outcomes By the end of this Sales Administration Skills course, you will be able to: Demonstrate a strong understanding of the sales cycle and its various stages. Effectively manage customer inquiries and interactions. Utilize marketing principles to support sales efforts. Develop and maintain accurate sales records and data. Apply effective communication and negotiation skills in a Sales Administration setting. Contribute to the overall success of the sales team through strong administrative support. Why would you choose the Sales Administration Skills course from Compliance Central: Lifetime access to Sales Administration Skills course materials Full tutor support is available from Monday to Friday with the Sales Administration Skills course Learn Sales Administration Skills skills at your own pace from the comfort of your home Gain a complete understanding of Sales Administration Skills course Accessible, informative Sales Administration Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Sales Administration Skills Study in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your course This Sales Administration Skills course delves into 17 modules, each packed with valuable knowledge to enhance your Sales Administration Skills. Module 01: Introduction to Sales This module establishes the foundation of Sales Administration Skills by exploring the core concepts of sales, its role within a business, and the various career paths available. Module 02: Sales Growth Delve into the strategies and techniques employed to achieve sustainable sales growth. This module explores market analysis, lead generation, and effective sales pipeline management. Module 03: Sales Hypnosis Learn the fundamentals of ethical persuasion techniques used in sales. This module explores the psychology of influence and how to build rapport with potential customers. Module 04: Sales Presentation Master the art of crafting compelling sales presentations. This module equips you with the skills to present product features, address customer needs, and deliver a persuasive closing argument. Module 05: Basics of Marketing Gain a solid understanding of marketing principles and their impact on sales success. This module explores market segmentation, branding strategies, and the elements of the marketing mix. Module 06: The Marketing Process Uncover the various stages involved in the marketing process, from market research and product development to promotion and distribution. Module 07: Strategic Marketing Explore the development and implementation of strategic marketing plans. This module delves into competitor analysis, target market identification, and the creation of a winning marketing strategy. Module 08: Marketing Environment Gain insights into the internal and external factors influencing the marketing environment. This module explores economic, social, technological, legal, and environmental factors impacting marketing strategies. Module 09: Market Segmentation Learn how to effectively segment markets to identify and target specific customer groups. This module explores various segmentation methods and their application in sales administration. Module 10: Consumer Buying Behaviour Unravel the mysteries of consumer buying behavior. This module explores the psychological, social, and cultural factors that influence purchasing decisions. Module 11: Business Markets and Buying Behaviour Gain a deeper understanding of business-to-business (B2B) markets and buyer behavior. This module explores the unique characteristics of B2B sales and the decision-making process involved. Module 12: Marketing Research Discover the importance of market research in developing effective sales and marketing strategies. This module explores various research methodologies and data analysis techniques. Module 13: Sales and Marketing Explore the vital link between sales and marketing functions within a business. This module emphasizes collaboration and communication to achieve organizational goals. Module 14: Leverage and Limitations Gain insights into the leverage and limitations of various Sales Administration Skills techniques. This module explores ethical considerations and responsible sales practices. Module 15: Sales Negotiations Develop your negotiation skills to effectively close deals and secure favorable outcomes. This module explores negotiation strategies, tactics, and effective communication techniques. Module 16: Dealing with Customers Master the art of exceptional customer service in a sales environment. This module explores communication techniques, building rapport, and handling customer objections. Module 17: Communication Skills Develop strong communication skills that are essential for success in Sales Administration. This module emphasizes active listening, clear and concise communication, and persuasive writing techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Administration Skills course is ideal for: Individuals seeking a career in sales administration. Those looking to enhance their existing Sales Administration Skills. Business professionals seeking to understand the sales process. Anyone interested in developing strong communication and negotiation skills. Those who want to gain a competitive advantage in the job market. Individuals seeking to contribute to a successful sales and marketing team. Requirements To enrol in this Sales Administration Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path A strong foundation in Sales Administration Skills can open doors to a variety of exciting career paths, including: Sales Administrator Sales Operations Specialist Customer Service Representative Account Manager Business Development Representative Marketing Coordinator Sales Manager (with further experience and qualifications) Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each