7458 Personal Development courses delivered Online

The Art of Negotiation (Virtual) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: Virtual In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Time Management and Productivity: Virtual In-House Training Effective time management reduces stress and helps you better adhere to commitments. This course is designed to help you identify personal and organizational priorities and gain better control of where you focus your attention. You will explore the importance of planning and organizing, and you will practice sorting through and setting priorities. You will also learn how to set better time boundaries and manage the demands of others. Working with a time management framework, you will use a set of practical techniques to organize and manage your work to better deliver on your commitments. Techniques for overcoming procrastination will be addressed, as well as strategies for dealing with information overload. What you Will Learn Plan and prioritize each day's activities in a more efficient, productive manner Establish strategies to execute priorities and overcome procrastination Understand how to make trade-offs when faced with fire drills How to set and communicate boundary conditions Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Exercise: A day in your life Resources to implement change Mind-set Tool-set Skill-set What is your time really worth? The dynamics of procrastination The myth of multi-tasking Brain Rules - how to optimize your efficiency Organization and Prioritization Time management best practices Goal setting Exercise: Identifying your priorities The importance of organization Time management framework Prioritizing time Time Management Techniques Tips for managing time Nine ways to overcome procrastination The STING technique Managing your time o Handling unplanned urgencies o Dealing with information overload Delegation and managing others' time Creating your personal action plan Summary Course summary and next steps Applying what you have learned

Management of Value (MoV®) Foundation: Virtual In-House Training This interactive MoV® Foundation course provides a modular and case-study-driven approach to learning Management of Value (MoV). The core knowledge is structured and comprehensive; and well-rounded modules cover the methodology and various techniques. A case study is used to help appreciate the relevance of MoV in its practical application. What you will Learn Upon completion of an MoV course candidates should be able to discuss and explain: The main processes and techniques used within MoV and the reasons for using them How MoV may be applied at portfolio, program, project and operational levels The differences in applying MoV at different stages in a project and the expected outputs from a MoV Study at each stage The circumstances under which MoV should be used The concept of value and how value may be improved The main benefits arising from the use of MoV Approaches for implementing MoV How to respond to external and internal influences The principles of embedding MoV into an organization The key topics in document checklists, the toolbox, health check, organizational maturity and individual competence. Upon successful completion of this course, you will be able to: Organize and contribute constructively to a Management of Value (MoV) Study Demonstrate a knowledge of MoV principles, processes, approach and environment Analyse a company, program or project to establish its organizational value; includes identification and weighting of Value Drivers Pass the AXELOS MoV Foundation Examination Introduction to value management and MoV Value and Value Management Capabilities, Outcomes, Benefits and Disbenefits What is Value? What is Management of Value (MoV)? Why use MoV? Where use MoV? When MoV should be used? What using MoV involve? Selected MoV benefits Relationship with other AXELOS Global Best Practices and Models How MoV fits with other AXELOS Global Best Practice Guides MoV principles Align with organization's objectives Focus on functions and required outcomes Balance the variables to maximise value Apply throughout the investment decision Tailor MoV to suit the subject Learn from experience and improve Assign clear roles and responsibilities and build a supportive culture MoV processes Frame the programme or project Gather information Analyse information Process information Evaluate and select Develop Value Improving Proposals Implement and share outputs MoV techniques Function Analysis Function Analysis System Technique (FAST) Traditional (or classic) FAST Technical FAST Customer FAST Value Trees Measuring value Value profiling (a.k.a. value benchmarking) Simple multi-attribute rating technique (a.k.a. SMART) Value index Value metrics Value for money (VfM) ratio Value Engineering / Analysis Common techniques used in MoV Analysis of information Benchmarking Process Mapping Root Cause Analysis Discounted Cash Flow Analysis Generating Ideas Brainstorming Evaluation and option selection Option Selection Matrix Idea selection Allocation to Categories Idea Selection Matrix Weighting techniques Paired Comparisons Points Distribution Developing VIPs Developing Proposals Cost Benefit Analysis Building Decisions Implementing VIPs Implementation Plans Feedback Following up Tracking Benefits Approach to Implementation Generic approach to MoV implementation Plan the MoV activities Understand and articulate value Prioritize value Improve value Quantify value Monitor improvements in value Learn lessons Environmental factors Portfolio Considerations Programme considerations Project considerations Operational Considerations Embedding MoV into an organization Benefits of Embedding MoV into an organization MoV Policy MoV Policy Composition Embedding MoV into an organisation Key steps Suggested MoV Management Structure Overcoming barriers We do it anyway It takes up too much time We can't afford to make the changes What's in it for me? Don't fix it if it ain't broke Fixed returns on investment MoV products Briefing Meeting Agenda (A.1) Communications Checklist (A.2) Equipment list for an Effective Study/Workshop (A.3) Invitation to join the Study Team (A.4) Option Evaluation Matrix (A.5) Plan the Study (A.6) Recording Idea Selection (A.7) Reporting Study outputs (A.8) Scoping the Study (A.9) Study or Workshop Handbook (A.10) Value-Improvement Proposal Forms (A.11) Value Improvement Tracking Report (A.12) MoV toolbox MoV health check and maturity model P3M3 Maturity Model MoV Maturity Model (aligned with P3M3)

***Business START UP*** With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Business START UP course is designed for students who want to learn the skills and knowledge required to develop a business start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This Business START UP course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a business start-up, as well as knowledge of the first steps in Business START UP, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this Business START UP course, you will be able to: Understand the steps for a business start-up. Understand what is required of you to start your own business. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Business Plan. Why Choose Business START UP Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Business START UP Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Business START UP course. Other courses are included with Business START UP Bundle Course Course 01: Business START UP Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 7 Business Management Course ***Others Included in this Business START UP Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] ***Business START UP*** Detailed course curriculum of the Business START UP Course: Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan -------------- Assessment Method After completing each module of the Business START UP, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Business START UP course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Business START UP This Business START UP course is ideal for anyone who wants to start up his own business. Requirements Business START UP There are no specific requirements for this Business START UP course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Business START UP course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Business START UP Upon successful completion of this Business START UP course, you may choose to become a: Business Owner Entrepreneur Business Analyst Business and Enterprise Advisor Business Development Executive Certificates Certificate of completion Digital certificate - Included

Stress can affect your ability to think clearly and rationally and to perform well. This session aims to help you better deal with stress by sharing key insights and strategies to reduce stress and optimize your work-life balance, particularly as we face uncertainties in the economy, the workplace and the environment.

Level 2 Certificate in Preparing to Work in Adult Social Care Course The need for adult social care continues to increase when the system that supports it is rapidly and significantly changing. With around 1.5 million people working in adult social care in England, care workers require up-to-date support and guidance in order to provide effective person-centred care. This Level 2 Certificate in Preparing to Work in Adult Social Care course is designed for people who want to start a career in social care or existing caregivers who want to obtain a professional qualification in the care sector. This qualification will teach you the fundamentals of social care work and help you prepare for a career working with vulnerable people. Learning Outcomes After completing this Level 2: Certificate in Preparing to Work in Adult Social Care course, the learner will be able to: Understand the principles of communication in adult social care settings. Gain a thorough understanding of person-centred care and safe working practices. Understand the duty of care and safeguarding. Know how to improve understanding of equality and diversity, safeguarding and protection. Understand the need for secure handling of information in social care settings. Understand the responsibilities relating to health and safety in social care settings. Why Choose This Level 2: Certificate in Preparing to Work in Adult Social Care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Level 2 Certificate in Preparing to Work in Adult Social Care Bundle Courses Course 01: Level 2 Certificate in Preparing to Work in Adult Social Care Course 02: Social Worker: Social Work Diploma Course 03: Healthcare Management Training Course 04: Level 2 Certificate in Understanding the Safe Handling of Medication in Health & Social Care Course 05: Level 3 Award in Health and Social Care Course Course 06: Level 6 Diploma in Health and Social Care Management Other Benefits of This Bundle Courses Free 6 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course] Level 2 Certificate in Preparing to Work in Adult Social Care Course Industry Experts Designed this Level 2 Certificate in Preparing to Work in Adult Social Care Course into 09 detailed modules. Course Curriculum of Level 2 Certificate in Preparing to Work in Adult Social Care Module 01: Principles of Communication in Adult Social Care Settings Module 02: Principles of Personal Development in Adult Social Care Settings Module 03: Principles of Diversity, Equality and Inclusion in Adult Social Care Settings Module 04: Principles of Safeguarding and Protection in Health and Social Care Module 05: Introduction to Duty of Care in Health, Social Care or Children's and Young People's Settings Module 06: Understand the Role of the Social Care Worker Module 07: Understand Person-centred Approaches in Adult Social Care Settings Module 08: Understand Health and Safety in Social Care Settings Module 09: Understand How to Handle Information in Social Care Settings Assessment Method of Adult Social Care Course After completing each module of the Level 2: Certificate in Preparing to Work in Adult Social Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Adult Social Care Course After completing the MCQ/Assignment assessment for this Level 2: Certificate in Preparing to Work in Adult Social Care course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 2 Certificate in Preparing to Work in Adult Social Care Course This Level 2: Certificate in Preparing to Work in Adult Social Care course is ideal for those who want to start a career in social care or current caregivers who want to obtain a professional qualification in the care industry. Special Note: Our Level 2 Certificate in Preparing to Work in Adult Social Care Course is not a regulated course. To get Qualified, you may choose the following options: Level 2 Certificate in Preparing to Work in Adult Social Care (RQF) Level 3 Certificate in Preparing to Work in Adult Social Care (RQF) NCFE CACHE Level 2 Certificate in Preparing to Work in Adult Social Care NCFE CACHE Level 3 Certificate in Preparing to Work in Adult Social Care Level 3 RQF /NVQ in Preparing to Work in Adult Social Care Requirements Level 2 Certificate in Preparing to Work in Adult Social Care Course Students who intend to enrol in this Level 2 Certificate in Preparing to Work in Adult Social Care Course must meet the following requirements: Adult Social Care: Good command of the English language Adult Social Care: Must be vivacious and self-driven Adult Social Care: Basic computer knowledge Adult Social Care: A minimum of 16 years of age is required Career path Level 2 Certificate in Preparing to Work in Adult Social Care Course After completing this Level 2 Certificate in Preparing to Work in Adult Social Care course, you will be able to advance your career in adult health and social care in a supervised job role. Certificates Certificate of completion Digital certificate - Included

Imagine how rewarding it is to offer valuable support to an expectant or a new mother during this crucial period of her life, or to create a safe and supportive work environment while providing exceptional care to those in need! Empower yourself with our comprehensive bundle: Pregnancy Care, Duty of Care and Carer Training. Immerse yourself in a transformative learning experience that delves into the vital aspects of pregnancy care, safety responsibilities, and the necessary training for caregivers. In the UK, the field of pregnancy care and caregiving offers rewarding career opportunities with competitive salaries. Professionals in these roles can earn an annual salary ranging from £20,000 to £35,000, depending on qualifications and experience. Our bundle encompasses three essential courses - Pregnancy Care, Duty of Care & Safety Responsibilities, and Training & Learning for Carer. This bundle gives you the theoretical grounding needed to navigate various aspects in the care industry including the prenatal and postnatal care, the principles of creating a safe and positive environment, and both personal and professional progression within the health and social care field. Each course in this Pregnancy Care, Duty of Care and Carer Training bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Pregnancy Care, Duty of Care and Carer Training bundle promises education and an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Pregnancy Care Duty of Care & Safety Responsibilities Training & Learning for Carer Learning Outcomes: Understand the physiological changes and development that occur during pregnancy and provide appropriate care and support to expectant mothers. Demonstrate a comprehensive understanding of duty of care and safety responsibilities in a caregiving role, ensuring the well-being of individuals under your care. Gain knowledge of nutrition essentials during pregnancy and postnatal care, including breastfeeding guidance, to promote the health and well-being of both the mother and baby. Recognise and respond to common complications that may arise during pregnancy, providing effective care and support to manage these situations. Develop the necessary skills for reflective practice, personal development, and continuous professional growth in the health and social care industry. Understand the workplace conditions that affect health and safety, and effectively manage workplace stress to maintain a safe and supportive caregiving environment. Our Pregnancy Care course provides a comprehensive understanding of the various aspects of pregnancy, equipping you with the knowledge to provide exceptional care and support to expectant mothers. Explore the physiological changes that occur during pregnancy, from the woman's body adapting to accommodate a growing baby to the development milestones of the foetus. Learn about essential nutrition requirements during pregnancy and gain insights into creating effective birth plans. Additionally, gain insight into postnatal care for both the mother and baby, including guidance on breastfeeding and mental health considerations. Duty of Care & Safety Responsibilities is a course designed to foster a deep understanding of the vital principles that underpin caregiving roles. Explore the complexities of consent and learn how to navigate dilemmas and conflicts that may arise in the care environment. Learn about the responsibilities that come with providing care and ensure the safety and well-being of individuals under your supervision. Understand the implications of workplace stress factors and acquire the knowledge necessary to create a safe and supportive caregiving environment. With the Training & Learning for Carer course, explore the opportunities for personal and professional development. Learn about reflective practice and the significance of skills development, enabling you to provide high-quality care. Gain insights into learning requirements, identify barriers to learning, and discover how to overcome them. Furthermore, understand the workplace conditions that impact health and safety, ensuring a conducive environment for both caregivers and those under their care. Take the first step towards a rewarding career in healthcare. Enrol in our Pregnancy Care, Duty of Care, and Carer Training bundle today. Spread compassion and make lives flourish! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to pursue a career in pregnancy care and caregiving roles. Professionals already working in the health and social care industry seeking to enhance their knowledge in pregnancy care. Caregivers and support workers are involved in providing care to pregnant women and new mothers. Individuals interested in gaining a theoretical understanding of pregnancy care and duty of care for personal enrichment or to support family and friends. Healthcare professionals who want to broaden their expertise and understanding of the challenges faced in pregnancy care and caregiving roles. Career path Maternity Support Worker: £18,000 - £24,000 per year Midwife: £25,000 - £45,000 per year Healthcare Assistant: £17,000 - £22,000 per year Caregiver/Support Worker: £16,000 - £20,000 per year Family Support Worker: £20,000 - £25,000 per year Social Care Assistant: £18,000 - £23,000 per year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Pregnancy Care absolutely free! Upon finishing Duty of Care & Safety Responsibilities and Training & Learning for Carer, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Getting Started The CMI Level 2 Award in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The Level 2 Award in Team Leading is a concise and shorter course that gives you a substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader and wish to develop your team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression On successful completion of a Level 2 qualification in Team Leading, several progression opportunities become available: Enhance your professional status by upgrading your CMI membership. Progress to other qualifications at the same level (e.g. from Level 2 Award to Level 2 Certificate Etc.). Progress to other qualifications at the next level (e.g. from Level 2 Certificate to Level 3 Certificate). Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Award in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 5 credits. The minimum Total Qualification Time is 50 hours, including 15 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives 3.Understand team leader's responsibility for welfare in the work area. UNIT2- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team 2. Understand how to organise team briefings 3. Understand how to lead team briefings UNIT3- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives 2. Be able to manage the resources effectively and efficiently to achieve team objectives 3. Be able to identify and reduce resource wastage UNIT4- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3.Be able to monitor and review the team's performance. UNIT5- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager 2. Understand how to communicate and maintain working relationships with the team. 3. Understand how to develop work relationships outside the team UNIT6- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. UNIT7- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required 2. Be able to identify and resolve customer service issues. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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