7439 Personal Development courses in Dereham delivered Online

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

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Overview The Customer Service Manager Training and Front Desk Certification course equips individuals with the necessary skills to excel in customer service roles. It covers various modules, including establishing a positive attitude, addressing customer needs, generating return business, providing in-person and electronic customer service, handling difficult customers, and knowing when to escalate issues. Learning Outcomes: Develop a strong understanding of the role and importance of customer service in a professional setting. Establish a positive attitude and effective communication skills to meet and exceed customer needs. Gain the ability to generate repeat business through excellent customer service and build long-term customer relationships. Acquire proficiency in providing exceptional in-person, phone, and electronic customer service. Develop strategies for handling difficult customers and resolving conflicts professionally. Understand the importance of escalating issues when necessary to ensure customer satisfaction. Why buy this Customer Service Manager Training and Front Desk Certification? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Manager Training and Front Desk Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Manager Training and Front Desk Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Customer Service Manager Training and Front Desk Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Customer Service Manager Training and Front Desk Certification is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Customer Service Manager Training and Front Desk Certification Module One - Customer Service : Who We Are and What We Do 00:17:00 Module Two - Customer Service : Establishing Your Attitude 00:12:00 Module Three - Customer Service : Identifying and Addressing Customer Needs 00:12:00 Module Four - Customer Service : Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six - Customer Service : Giving Customer Service over the Phone 00:12:00 Module Seven - Customer Service : Providing Electronic Customer Service 00:12:00 Module Eight - Customer Service : Recovering Difficult Customers 00:15:00 Module Nine - Customer Service : Understanding When to Escalate 00:14:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Solidworks Drawing Tools Training: Test Preparation Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Solidworks Drawing Tools Training: Test Preparation Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Solidworks Drawing Tools Training: Test Preparation Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Solidworks Drawing Tools Training: Test Preparation Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Solidworks Drawing Tools Training: Test Preparation? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Solidworks Drawing Tools Training: Test Preparation there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Solidworks Drawing Tools Training: Test Preparation course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Solidworks Drawing Tools Training: Test Preparation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Solidworks Drawing Tools Training: Test Preparation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Solidworks Drawing Tools Training: Test Preparation is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction About the course 00:02:00 DRAWING BASICS Setting up drawing sheet 00:01:00 Orthographic views and edit sheet 00:04:00 Projected view and view properties 00:02:00 Smart dimension and Model Item 00:05:00 Saving options 00:01:00 DRAWING TECHNIQUES 1 Relative to model view 00:03:00 Section view 00:04:00 Auxiliary view 00:03:00 Detail view 00:02:00 Broken-out section view 00:02:00 Break view 00:02:00 Alternate position view 00:02:00 View focus 00:02:00 DRAWING TECHNIQUES 2 Bill of Materials (BOM) creation 00:03:00 Missing item in BOM 00:02:00 Custom properties in BOM 00:02:00 Equations in BOM 00:03:00 BOM properties and Item numbers 00:02:00 Hide/Show component 00:02:00 Linked notes 00:02:00 Measuring tool 00:02:00 Isometric section view 00:01:00 SAMPLE EXAM QUESTIONS QUESTION 1 00:03:00 QUESTION 2 00:01:00 QUESTION 3 00:02:00 QUESTION 4 00:02:00 QUESTION 5 00:01:00 QUESTION 6 00:02:00 OFFICIAL EXAM EXAMPLE QUESTION 1 00:03:00 QUESTION 2 00:02:00 QUESTION 3 00:02:00 QUESTION 4 00:03:00 QUESTION 5 00:01:00 QUESTION 6 00:02:00 Assignment Assignment - Solidworks Drawing Tools Training: Test Preparation 00:00:00

The Diploma in Quality Assurance (QA) & Quality Management at QLS Level 5 course offers a profound journey into the world of quality management. This course is an ideal starting point for those aspiring to excel in the dynamic and essential field of QA and Quality Management. Beginning with an introduction to Quality Management, the course unfolds the complexities and intricacies of maintaining high standards in various business processes. It lays a foundation that is both comprehensive and accessible, ensuring learners grasp the core concepts and methodologies that define the field. As the course progresses, it delves into advanced topics such as Total Quality Management, Quality Measurement and Improvement, and Quality Control. These modules are designed to provide a deep understanding of how to assess, improve, and maintain quality in a business environment. Furthermore, the course includes specialised knowledge on understanding customer expectations, supply chain management, and an overview of Six Sigma and Lean methodologies. With a focus on practical application, students will explore the five principles of Lean, value and waste identification, Value Stream Mapping (VSM), and the principles of flow and pull. The latter modules cover the DMAIC (Define, Measure, Analyze, Improve, Control) approach in Six Sigma, culminating in an understanding of Quality Audits. This course is a blend of theoretical knowledge and practical insights, equipping learners with the tools to implement quality assurance and quality management strategies effectively. Learning Outcomes Comprehensive understanding of the foundations of Quality Management and its importance. Proficiency in Total Quality Management and Quality Control techniques. Ability to measure, analyze, and improve quality in various business processes. Skills in implementing Six Sigma and Lean methodologies for quality enhancement. Knowledge of conducting effective Quality Audits and understanding customer needs. Why choose this Diploma in Quality Assurance (QA) & Quality Management at QLS Level 5 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Diploma in Quality Assurance (QA) & Quality Management at QLS Level 5 course for? Aspiring quality assurance and quality management professionals. Business managers looking to implement quality improvement strategies. Operational and supply chain management professionals. Individuals aiming to gain expertise in Six Sigma and Lean methodologies. Professionals in any sector seeking to enhance their knowledge in quality control and assurance. Career path Quality Assurance Manager: £35,000 - £50,000 Quality Control Inspector: £20,000 - £30,000 Operational Excellence Manager: £40,000 - £55,000 Supply Chain Manager: £35,000 - £50,000 Lean Six Sigma Consultant: £45,000 - £60,000 Quality Auditor: £25,000 - £40,000 Prerequisites This Diploma in Quality Assurance (QA) & Quality Management at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Quality Management Introduction to Quality Management 00:27:00 Module 02: Total Quality Management Total Quality Management 00:18:00 Module 03: Quality Measurement and Improvement Quality Measurement and Improvement 00:28:00 Module 04: Quality Control Quality Control 00:14:00 Module 05: Understanding Customer Expectations and Needs Understanding Customer Expectations and Needs 00:16:00 Module 06: Supply Chain Management Supply Chain Management 00:20:00 Module 07: Overview Of Six Sigma Overview of Six Sigma 00:11:00 Module 08: Understanding Lean Understanding Lean 00:22:00 Module 09: The Five Principles of Lean The Five Principles of Lean 00:10:00 Module 10: Value and Waste Value and Waste 00:19:00 Module 11: Value Stream Mapping (VSM) Value Stream Mapping (VSM) 00:19:00 Module 12: The Principles of Flow and Pull The Principles of Flow and Pull 00:14:00 Module 13: The Define Phase The Define Phase 00:18:00 Module 14: The Measure Phase The Measure Phase 00:21:00 Module 15: The Analyze Phase The Analyse Phase 00:22:00 Module 16: The Improve Phase The Improve Phase 00:21:00 Module 17: The Control Phase The Control Phase 00:15:00 Module 18: Quality Audits Quality Audits 00:16:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00