44538 PE courses

Managing people and teams is consistently the biggest challenge raised by new managers (and even many experienced managers). This 3 hour course is aimed at introducing new and existing supervisors and managers to key supervisory skills, allowing them to develop their competence as supervisors. The course covers: Understanding your role as a supervisor SRA obligations and competence expectations Setting expectations and effective delegation Monitoring progress and quality Managing performance in difficult situations Top tips for impactful feedback By the end of this course participants will have had an opportunity to consider their current skills; develop new skills; and think about further development needs. Target Audience This online course is aimed at managers, team leaders and other supervisors. Please note that this course does NOT meet the LAA requirements as a Supervisor Course. If you need a Legal Aid Supervisor course, then please check out our Supervision & Managing Performance Course. Resources Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Matthew Howgate, Consultant, DG Legal Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme. Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance.

LOOKING FOR: ADULT FICTION, SCIENCE FICTION / FANTASY After several years spent within publishing houses Bookouture, Canelo, Avon, One More Chapter and Head of Zeus, Hannah Todd became a Literary Agent at the Madeleine Milburn Literary, TV & Film Agency, before joining Janklow & Nesbit in January 2025. Her clients include Kirsty Greenwood, Charlie Gallagher and Leah Mercer. Hannah is keen to see commercial fiction across the board, but with a particular focus on romance, Science Fiction/Fantasy & mystery novels. She is drawn to books with exemplary characterisation, voice and strength of feeling. But don't let your characterisation overshadow the need for impeccable plot and if you can make her laugh or cry then you're onto a winner! Across the full light-dark spectrum Hannah especially loves SFF that features an unlikely band of heroes, like the Six of Crows series by Leigh Bardugo, Scott Lynch's Gentleman Bastard series, Becky Chambers' The Long Way to a Small Angry Planet, T. Kingfisher's Nettle and Bone,and the cosy themes/settings offered by Heather Fawcett and TJ Klune. Hannah's advice is make sure you have a clear USP and hook: If you are sending your reader to a magical academy, or if we're riding dragons or waving wands, that's great! But what makes your book feel different and fresh? An excellent voice is key, but what else makes your take on these tropes stand out? An example of a phenomenal book that has turned the magical academy trope on its head, with layers of excellent world building, a unique magic system and plot twists galore is The Will of the Many by James Islington. If you have something crafted this beautifully then Hannah wants to see it! Romantasy of varying spice levels, accessible to both romance and fantasy readers, is on Hannah's wishlist. And you can whisk her away with contemporary romance novels, romcoms, sweeping love stories that redefine the genre. Romcoms with great disability rep and LGBTQIA+ stories that focus on the joy of falling in love are high on Hannah's agenda. She particularly loves Emily Henry, Laura Wood and Abby Jiminez. Think more Nicholas Sparks than Sally Rooney, and Bonnie Garmus rather than Gabrielle Zevin. In this space, she is a big fan of Emma Donoghue, Bonnie Garmus and Jojo Moyes. Meet with Hannah to discuss your crime and high-concept thrillers with an unsettling ‘it-could-happen-to-me’ feeling, coupled with a twist that's unseen until its delivery. The book she most wants to find in this space is something like Three Hours by Rosamund Lupton in both its themes (real-world emotional suspense) and its execution. A mystery series that feels like a real 'romp' is something she loves to escape with too. With regards to all genres, Hannah is particularly interested in voices from underrepresented backgrounds: such as writers of colour, indigenous communities, the LGBTQIA+ community, and those with disabilities. Hannah does not the right agent to give advice on: Re-imaginings of the classics Books that feature characters putting on Shakespeare plays! Historical fiction Children's, middle-grade and YA Hannah would like you to submit a covering letter, one page synopsis and the first 5,000 words of your completed manuscript in a single word document. (In addition to the paid sessions, Hannah is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 8th July 2025

A relaxed group for children/young people not accessing full-time education. We tailor the group based on individuals' needs and interests

Presentation - Getting ready for the NEW Code of Fundraising Practice This session highlights the main changes in the NEW Code of Fundraising Practice that comes into effect on 1 Nov 2025. It will also give tips about what hospices need to be doing to be compliant. John Brady John is a highly experienced fundraising manager and leader with over 25 years of experience, the last 20 being at the most senior level in the organisation worked in. Working as a Senior Leader, Executive Director or Chief Executive he has a wide range of experience of managing and leading teams, strategic development, financial analysis, fundraising compliance and management of a broad range of fundraising specialisms such as Events, Trusts and Foundations, Corporate, Charity Retail, Individual Giving and Legacies, with specialist experience within Individual Giving. That has included introducing or developing regular giving programmes, managing gaming products such as society weekly lotteries and raffles, developing or creating direct mail programmes and telephone campaigns. John’s first professional fundraising role was as Divisional Manager at the British Lung Foundation (now Asthma and Lung UK) and has worked for a number of other charities including, Alcohol Focus Scotland, Sense Scotland, Erskine, and as Chief Executive of OneKind. John’s last role was at St Andrew’s Hospice where he led income growth in Individual Giving by leading the introduction of an Appeals programme and the tripling of the Lottery to £1.1 million per year. John joined the sector in 1998 following the death of his younger brother at a young age due to stomach cancer. This instilled in John a passionate belief about the difference charities can make to making the world a better place somehow. John champions ethical fundraising and so joined the Chartered Institute of Fundraising becoming chair of the Institute of Fundraising in Scotland and was made a Fellow in 2016. He was a member of several committees and working groups focussing on reviewing and enhancing fundraising regulation and compliance. He has been a Board member of the Hospice Income Generation Network and Enable Scotland and is currently Chair of Enable Trustee Services.

Join us for a fun, friendly, and seriously useful networking event designed for business owners, creatives, and content-curious businesses who want to up their marketing game online. Each session features a guest expert sharing tips and real-world insights on topics like video creation, SEO, design, and more – followed by relaxed networking where you can meet like-minded people, ask questions, and share your own experiences. Whether you're a complete beginner or already posting content regularly, you'll leave with ideas you can use immediately – and maybe a few new contacts, too!

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

This advanced phlebotomy course will allow you to receive practical demonstrations and hands-on training as a part of the practical training to support your role. At the beginning of the session, you will be required to observe the experienced trainers and trained phlebotomists. You will learn how to smoothly draw blood, minimize hazards, and manage the patient’s reaction through a practical demonstration on a mannequin. Finally, under close supervision, you will get the opportunity to collect blood samples from other fellow colleagues.  Course Highlights Gain a Recommendation Letter from Your Supervisor Accredited by the CPD Certification Recognised and Valuable Certification Face-to-Face Practical Training Sessions Supervised by experienced phlebotomists Location & Class Schedule Venue Location Nr. 1: Bank Studio, 23 Park Royal Road, NW10 7JH You can select your preferred date from any of the following months: 24th June, 1st July and 4th July, 2025 2nd, 7th and 11th July, 2025 13th, 20th and 27th July, 2025 13th, 20th and 27th July, 2025 15th, 22nd and 29th July, 2025 19th, 24th and 31st July, 2025 23rd, 30th July and 3rd August, 2025 1st, 7th and 13th August, 2025 10th, 17th and 24th August, 2025 14th, 21th and 28th August, 2025 20th, 29th August and 3rd September, 2025 23rd, 30th August and 6th September, 2025 Venue Location Nr. 2: 83-85 Hagley Road, Birmingham, B16 8QG You can select your preferred date from any of the following months: 11th, 18th and 25th July, 2025 17th, 24th and 31st July, 2025 5th, 12th and 19th August, 2025 15th, 22nd and 29th August, 2025 12th, 19th and 26th September, 2025 18th, 25th September and 2nd October, 2025 Venue Location Nr. 3: Pure Offices, Kembrey Park, Swindon, SN2 8BW You can select your preferred date from any of the following months: 13th, 20th and 27th July, 2025 16th, 23rd and 30th August, 2025 14th, 21st and 28th September, 2025 11th, 18th, 25th October, 2025 15th, 22nd, 29th November, 2025 6th, 13th, 20th December, 2025 Venue Location Nr. 4: Filwood Community Centre, Knowle, Bristol BS4 1JP You can select your preferred date from any of the following months: 16th, 23rd July and 31st July, 2025 12th, 19th August and 2nd September, 2025 12th, 19th, 26th September, 2025 13th, 20th and 27th October, 2025 14th, 21st, 28th November, 2025 Venue Location Nr. 4: Glan-Yr-Ely, Ynysmaerdy, Pontyclun, Cardiff CF72 8LJ You can select your preferred date from any of the following months: 2nd, 16th and 23rd September, 2025 4th, 11th and 25th November, 2025 It can be tough to put your best foot forward in the job market with only online Phlebotomy training. Hence, our practical sessions will provide you with the required experience that your employers might want to see when you apply for the job. This advanced phlebotomy competency training is designed to give you an opportunity to practice, build confidence and gain valuable experience, which will help your professional career when you will apply for the job.  This extensive course covers the following credentials:  Practical demonstration Labelling tubes Blood-taking techniques Code of practice Safety protocols Needle safety techniques Processing of blood samples Prioritising patients Who is this Advanced Phlebotomy Training Course for? This advanced phlebotomy course is primarily aimed at:   Phlebotomists Health Visitors Physiotherapists Occupational Therapists Healthcare professionals Nurses, midwives, pharmacists and doctors Freshers looking to begin their career as a phlebotomist Anyone looking to enhance their blood-sampling skills Whether you are a fresher looking to kickstart your career in the field of phlebotomy or practising healthcare looking to enhance your phlebotomy skills, this course will help you achieve your professional aspirations by all means.   Aims and Learning Outcomes of this Advanced Phlebotomy Training Course  By the end of this advanced phlebotomy course, you will:  Know how to utilise proper safety precautions Assess a phlebotomist’s personal and professional attributes Accept the core roles and obligations of a phlebotomist Understand the code of conduct required to be followed by a phlebotomist Know how to draw blood using the right procedure Establish the process to handle venipuncture-related issues Understand how to handle and preserve blood samples safely Entry Requirements In order to attend the advanced phlebotomy course you need to complete our basic phlebotomy training course. However, it is open to students of all academic backgrounds. Assessment Method As part of the assessment, you will be required to execute a live blood draw and collection that will be closely supervised and marked by the experienced phlebotomist responsible for monitoring you.  Upon successful demonstration of blood sampling, you will be awarded a certificate of competency that is accepted by thousands of professional bodies and government regulators here in the UK and around the world. Recognised Accreditation This course is accredited by Continuing Professional Development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Competency Certificate and Certificate of Achievement from Lead Academy You will receive a competency certificate after successfully completing the Part 2 of the phlebotomy course, which serves as confirmation that you are qualified to function as a phlebotomist without the need for close supervision. Also, on successful completion of the phlebotomy course, you will be eligible to obtain a CPD accredited PDF and Hardcopy certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy.

Are you a fresher and looking to start your career as a phlebotomist or are you currently employed in the healthcare profession and looking to expand your phlebotomy skills in order to build a rewarding career in this field? Or simply want to understand the blood collection procedure and gather skills to handle and transport specimens securely. This comprehensive phlebotomy course online is ideal for you! Course Highlights You will be given ample opportunity to practise on the Manikin Face-to-Face Practical Training National Occupational Standard for Obtaining Venous Blood Sample Demonstrate appropriate infection control principles when performing training 3 Hours of Remote Theoretical Learning 8 Hours of Face-to-Face Training Sessions at London Centre Once confident at taking blood from the manikin you will have the opportunity to take blood from a fellow participant with consent. Accredited by the CPD Certification Designed by expert healthcare professionals. This extensive course covers the following credentials: Venepuncture process Vial labelling Blood-taking techniques Safety protocols, Needle safety techniques Processing of blood samples Prioritising patients System of needle measurement Maintaining the accuracy of specimen labels Controlling and preventing infection Techniques for Preserving Clinical Proficiency Legal repercussions of bad behaviour Causes of infection and needed records Identify the veins used for Venepuncture (Phlebotomy) Solving issues might arise during the actual operation Classroom-Based Phlebotomy Training Course To ensure effective training, our classroom-based learning is divided into two parts: Remote theoretical learning (online) For the first part of our phlebotomy course online, we provide in-depth theoretical learning which you can complete from the comfort of your home. You can go on to the practical learning portion once the coursework and assessments have been successfully completed. Face-to-face practical learning (designated London-based office, with a similar structure at Swindon, Bristol and Birmingham offices) As part of the practical training, you will receive practical demonstrations and hands-on experience to justify your role. The practical learning part is divided into two learning slots with each weighing 4 hours of time: First 4 hours session: Through practical demonstration using a mannikins, you will be taught how to smoothly draw blood, reduce risks, and control the patient’s reaction. Last 4 hours of sessions: You will then have the chance to draw blood from fellow participants with consent while being closely supervised. Phlebotomy | Online Course | Lead Academy - Trailer Who is this Phlebotomy Training Course for? This phlebotomy course is primarily aimed at: Phlebotomists Health Visitors Physiotherapists Occupational Therapists Healthcare professionals Nurses, midwives, pharmacists and doctors Freshers looking to begin their career as a phlebotomist Anyone looking to enhance their blood-sampling skills Whether you are a fresher looking to kickstart your career in the field of phlebotomy or a practising healthcare looking to enhance your phlebotomy skills, this course will help you achieve your professional aspirations by all means. Entry Requirements There are no academic entry requirements for this online phlebotomy course, and it is open to students of all academic backgrounds. Entry Requirements There are no academic entry requirements for this blood taking course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method In this phlebotomy course learners will be assessed through observation. That means during the practical training you will be observed by the supervisor/trainer. Upon successful demonstration of blood sampling and blood draw, you will be awarded a CPD-accredited certificate that is accepted by thousands of professional bodies and government regulators here in the UK and around the world. We also offer face-to-face practical training for Cannulation Training, Catheterisation Training, and Advanced / Competency Phlebotomy Training Course Curriculum Module 1: Introduction Module 2: Steps Before Withdrawing Blood (Venepuncture) Module 3: Basic Anatomy Lessons Module 4: Dos and Donts for Vein Selection Module 5: Preparation for Venepuncture Module 6: Managing Patient’s Expectations Module 7: Complications Issues During Venipuncture Module 8: Processing of Blood Samples Module 9: Conclusion Recognised Accreditation This phlebotomy course is accredited by Continuing Professional Development (CPD). CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing the phlebotomy course, you would be a potential candidate in your respective field.

An Accredited CPD-Certified Training Seminar for Employers, HR Managers, and Team Leaders “1 in 4 women and 1 in 7 men will experience domestic abuse in their lifetime.” (Source: Office for National Statistics) Domestic abuse is a workplace issue—whether it occurs inside or outside the home. This session provides a valuable introduction for employees in developing and embedding policies that protect staff, promote wellbeing, and fulfill legal and ethical responsibilities. Workplaces play a vital role in recognising, responding to, and supporting employees affected by domestic abuse. Having an effective Domestic Abuse Policy and Procedures will ensure your workplace is ‘A Safe Space to Work.’ What You'll Gain By attending this 1 hour live Teams Session, you will: Learn the main components of an effective workplace domestic abuse policy Learn how to embed procedures that support impacted employees safely and sensitively Clarify the legal, health and safeguarding responsibilities of employers Explore how to respond appropriately to disclosures of domestic abuse Learn the next steps for implementation within the workplace Why Attend? This seminar is ideal for organisations developing internal domestic abuse policies and procedures. The session offers practical steps to align with best practice, legal requirements, and trauma-informed approaches—supporting both compliance and compassion. By the end of the session, attendees will feel confident in: Drafting or refining a domestic abuse policy Creating a safe environment in which to disclose Building internal response plan that includes HR, line managers and support services Additional Benefits CPD credits awarded Printable handouts and policy templates provided Certificates of attendance available on request Free Domestic Abuse Policy Workshop Host Julie Johns MBE Format: Live Teams Session Duration: 1 hour Cost: For this date only £25 per person (normally £35 per person)

Struggling to perfect your latte art? Our comprehensive 3-hour masterclass will teach you all about texturing milk, pouring patterns and achieving beautiful latte art. The course is a hands-on, practical experience where you will work alongside Benny, an experienced speciality coffee barista, to learn all about latte art and up your game. You'll learn the theory and tips behind getting perfectly-textured milk, watch demonstrations and then use our top-quality equipment to have plenty of goes yourself at pouring patterns, with constant feedback and guidance. We also specifically cater towards non-dairy milk drinkers too, so please let us know in advance whether you would like to learn with oat milk or dairy by entering it in your booking notes. Two hour short course If you already have some experience and are looking for a shorter, two-hour course then see the other options on our website. Free coffee Included with your booking are two x 230gr bags of our speciality coffee for you to take home to enjoy and practice with! Request a date We usually run this workshop on a Thursday, Friday or Saturday at 5pm. We are regularly adding new dates but if you have a specific day you'd like to do the course then please use the request a date feature or contact us and we'll check our availability. Thank you.