The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.
Life and Personal Performance Coaching with Spiritual Teacher and Peak Performance Coach Robert Greenwood.
Affinity Publisher Training Course for Beginners. Online Affinity Training with live instructors or face to face onsite. Learn to create and design layouts for flyers, brochures, newsletters, marketing documents and business stationery.
Join me on this landscape photography workshop in the iconic mountains, quarries and landscape of SnowdoniaLandscape PhotographyA new addition to the tours and workshops, this area has some of the highest mountain ranges in England and Wales. The landscape is rugged but beautiful with high mountains, flowing rivers and large lakes. Based around Capel Curig in the National Park we will visit some hidden treasures, lakes, mountains, quarries and iconic vistas.A Snowdonia photography workshop and photo walk in Cwm Idwal amidst the Glyderau and Carneddau mountain ranges, the glacial lakes of Llyn Idwal and Llyn Ogwen and the impressive Ogwen Falls. A workshop for beginners or anyone looking to further develop their landscape photography.Course content includes camera controls, use of filters, gear choice, advice on composition. The workshop involves walking to different viewpoints within Cwm Idwal on rocky, uneven paths and an ascent of 300ft to a viewpoint above the lake so a good level of fitness and mobility is required. Due to the terrain unfortunately the workshop is unsuitable for those with limited mobility.What do you need to bring with you?Camera/lenses/Spare memory card/batteries/tripod - A digital camera with "semi-automatic/manual" controls (Aperture and Shutter priority) is recommended to get the most from the course. Filters (if you have them) A packed lunch/snacks The relevant user manual for your camera Warm/waterproof clothing and suitable footwear - weather can be unpredictable all year round in Snowdonia. A notepad and pen What happens in bad weather?I monitor weather forecasts and if conditions are predicted to be completely unsuitable, to ensure both your safety and enjoyment of the day, it may be necessary to cancel a workshop. I will endeavour to provide at least 24hrs notice, although this cannot always be guaranteed; you will be offered either a full refund or a place on a future course.
Small Class Sizes – EFT Tapping Course Online on Zoom – Every Therapist, Hypnotherapist, Counsellor, Parent, and Teacher needs to learn EFT Tapping – Or For Your Own Self-Development – Dip your toe in the water with just Level 1, or go for the whole thing, scroll down for details and amazing Early Bird Rate
EFT Tapping Course NE38 7SA – Your Level 1 EFT Workshop – FREE 6 months email support – Fully Experiential Class
Teach you how to be a better dater Help you with confidence Teach love languages Self-awareness test Personality type test Dating coaching Past issues healing process Assess love life Improve relationships Help with your dating profile 4 sessions 1 hour Dating advice for singles https://relationshipsmdd.com/product/bridget-jones-rescue-package/
If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.
If you want to improve your or your team ability to lead a team successfully, feel free to check out my Training course focusing on the keys to success to effective Leadership.