36932 PE courses delivered Online

PA Telephone Skills Certification Learning PA telephone skills is absolutely essential for current and aspiring personal assistants looking to refine their craft and sharpen their telephone skills. It is also important for managers and supervisors who are looking for tips to improve the overall performance of their PAs. This course provides a comprehensive guide to essential PA telephone skills, such as making the best first impressions, taking messages effectively, and being organised and calm under pressure. From the most professional greetings to use, having the right timing and how to be genuinely charming, to the ways of taking and delivering messages properly, this course covers everything you need to know about effective PA telephone skills. You Will Learn: How to make the best first impression by using the right greetings and being charming The perfect timing when taking calls How to be organised and efficient when taking and delivering messages How to be calm and professional under pressure Benefits of Taking This Course: You will have the skills to help you in your PA role You could improve your chances of receiving a promotion You will improve your relationship with your boss and ensure a smooth office process You will avoid the potentially devastating consequences of jeopardising important company relationships

Introduction: Learning about win-win negotiations for conflict resolution is absolutely essential for anybody looking to resolve conflict in any situation with every personality type, whether you're a team-leader, member of the team, or simply interested in resolving conflict in any aspect of your life and the lives of others. This course provides a comprehensive guide to win-win negotiations for conflict resolution by teaching techniques to remain calm and collected, having the right timing and performing a holistic conflict analysis incorporating occupational therapy. From fostering collaboration by establishing commonality and techniques to successfully negotiate compromises, to the science of staying on track and being results-driven, this course covers everything you need to know about successfully resolving conflicts in a way that benefits all parties involved. You Will Learn: How to remain calm and have the right timing during conflict resolution negotiations The science of performing a holistic conflict analysis incorporating behavioural therapy How to negotiate collaboration and compromise to ensure conflict resolution How to remain focused and keep negotiations on track Benefits of Taking This Course: You will increase company profitability by eliminating conflict You will dramatically improve teamwork and relationships You will improve production and output by improving morale You will avoid disciplinary procedures and potential dismissals

Introduction: Learning about workplace monitoring and data protection is absolutely essential for anybody in any organisation of every type and size - whether you're an employer, employee or directly responsible for data collection compliance. This course provides a comprehensive guide to understanding the legal requirements involved with employee data collection and the legally binding stipulations of the new General Data Protection Regulation (GDPR) for all UK organisations. From a comprehensive look into GDPR principles and the definition of 'personal data', to ways to ensure compliance as an employer and the rights and responsibilities involved in workplace monitoring, this course covers everything you need to know about workplace monitoring and data protection. What You Will Learn: The general principles of the GDPR and how they pertain to your organisation A comprehensive definition of 'personal data' and all it entails How to ensure full legal data protection compliance The rights and responsibilities of workplace monitoring for employers and employees Benefits of Taking This Course You will avoid the serious legal implications of non-compliance of the GDPR You will increase productivity by improving employer/employee trust You will avoid the costly process of hiring data protection consultants You will improve your reputation within the industry and attract new business

Description The Emotional Freedom Technique, commonly abbreviated to EFT, is a safe, non-invasive treatment that can quickly alleviate psychological distress. In this course, you will learn about the fundamental principles of EFT and how to use it to resolve emotional difficulties. You Will Learn: What EFT is, and the relationship between energy and emotional problems The applications of EFT, and why it is so appealing to many people A basic tapping sequence that can help you overcome unpleasant feelings Practical tips that will help you get the most from your tapping treatments Benefits Of Taking This Course: By learning the basics of EFT, you will always have a healthy coping skill at your disposal, meaning you will be able to regulate your emotions in any situation If you supervise or work with people who struggle to handle their emotions, this course will give you practical strategies you can pass on to service users If you are a parent, you can use the knowledge you will gain in this course to help your children manage their feelings EFT can improve your performance and productivity at work, as it has an immediate grounding effect during stressful moments Course Modules: Module 01: EFT - Emotional Freedom Technique

Introduction: Success is not an isolated event. It is the culmination of many small actions and habits over time. Habits shape all areas of our lives, from how we think about our problems to the food choices we make at every meal. In this course, you will learn which habits you need to adopt to enjoy success in your professional and personal life. What You Will Learn: Why it is important to cultivate good habits Why successful people tend to value their sleep Why you should read on a regular basis The habits that will help you handle your workload The habits that will help you deal with setbacks and remain calm in times of stress Benefits of Taking This Course: This course will teach you how to adopt a calmer outlook on life, which in turn will improve your mental and physical health This course will improve your resilience, meaning you will be able to cope more easily with the demands of your work If you mentor others at work, this course will help you pass on useful tips that will help them succeed This course will be of interest if you enjoy learning about positive psychology, as it will help you appreciate why some people are more successful than others Course Modules: Module 01: Success Habits

Learn Speed Reading Certification Whatever your occupation, learning to read and assimilate written information will put you at a great advantage. However, reading quickly is not easy. Most people struggle to read more than a couple of hundred words per minute. This course will teach you speed reading techniques that will help you process information at a rapid rate, thereby improving your performance at work or college. You will Learn: Why the reading methods you learned at school can reduce your reading speed How to help your eyes move more quickly across the page How to hone in on the most important words and phrases within a piece of text Why and how to track your success When speed reading is and is not appropriate Benefits of Taking this Course If you have to read a lot of information as part of your job, this course will help you get through it at a much faster rate If you are a student, this course will help you study and revise information more efficiently If you work in an education or training field, this course will help you understand why some students learn at a faster rate than others If you want to develop your knowledge of any topic, this course will help you become well-informed within hours or days, as opposed to weeks or months

Introduction: The mind is a very powerful tool that can help you achieve just about anything. Whether it be conquering a subject, improving skills for work, learning a new language or understanding the world on a deeper level, there is much to be learned. People who take the time to learn about the various aspects of the human mind and improve their own minds often benefit from an improved sense of self, a stronger work ethic, confidence in their own abilities and more. This course will delve into the power that your mind can hold, successful methods to develop a powerful mind for learning, and bad habits to avoid. Next, we will provide you with four methods to help you build your mind for success and self-improvement. Finally, we will give simple steps to follow, discuss the benefits of a healthy mind and give advice, to help you along your journey for knowledge and fulfilment.   What You Will Learn: Good habits of a sound mind Bad habits to avoid The importance of developing your intellect in various areas Tips to help you develop your mind and achieve your goals, both in the workplace and on a personal level The Benefits of Taking This Course: You will get a firmer understanding of the importance of seeking knowledge and learning every day You will see an improved mental awareness, intellect and confidence in yourself You will be able to accomplish goals for personal development and work goals

Prologue to Independent Living Living with an incapacity can appear to be testing and not all consideration homes can give the ideal outcomes. Having the option to live in the solace of your own home can do ponders for those with inabilities and permits them the genuine feelings of serenity of realizing they are as yet in charge of their own lives. Yet, what are the expenses and how individuals guarantee they get the consideration they need? This is the place where autonomous residing and the different associations encompassing the development can help. Individuals who find out about free living regularly advantage by finding out about the different privileges and remittances accessible to them, how they can customize their consideration - and the sky is the limit from there. Free living permits the crippled to live serenely in their home and participate in their networks easily. This course will really expound on autonomous living, the standards and the possibilities of free living. You Will Learn: About what free living is The contrast between free living and care homes The four standards of autonomous living Possibilities of free living Tips and exhortation to help live freely in your home The Benefits of Taking This Course: You will see a choice to mind homes, that permits more self-governance for those living with handicaps You will find out about what free living is and how it benefits individuals with inabilities You will actually want to sort out where to get the financing for customized care

Reasonable Decision Making Certification Consistently, we settle on many choices. Generally, the results are unimportant. Be that as it may, a few choices have huge, long haul implications. Hence, we need to see how to use sound judgment. In this course, you will find out about the basic entanglements that you need to keep away from when deciding. You will find how to utilize a levelheaded dynamic cycle that will permit you to determine issues in both your expert life and your own life. You Will Learn: Why reasonable dynamic is a significant subject, and why people frequently act in a nonsensical way The most effective method to utilize a reasonable dynamic model to devise and execute the best answer for your necessities The limits of the sane dynamic model and their suggestions The job of moral contemplations in reasonable dynamic Advantages of Taking this Course: It will permit you to work alone or with others to settle on better choices at work, which will improve your exhibition and vocation possibilities It will give you the foundation data that you need to lead a group through a dynamic interaction; along these lines, fortifying your believability as a pioneer In the event that you have an overall interest in brain research, you will profit by this prologue to the mechanics of dynamic Seeing how individuals settle on decisions will engage you to scrutinize others' choices on the off chance that you are unsure how or why they showed up at their ultimate choice

With such a lot of substance distributed on the web, it very well may be difficult to stand apart from the opposition. To catch the interest of your intended interest group, you need to make convincing content, pictures and recordings. This course will show you how to gather content that conveys your qualities, moves individuals to make a move and constructs your image picture. You Will Learn: Why substance showcasing is so amazing, what substance is disseminated and how it means for individuals at each phase of the purchasing cycle Instructions to think of many thoughts for viable substance Step by step instructions to make eye catching media that will lay the basis for a relationship with your perusers The most effective method to gather information on your perusers' practices and refine your substance system appropriately Advantages of Taking This Course: In the event that you work in a showcasing job, you will profit by this prologue to an advanced type of computerized advertising and how it can drive deals On the off chance that you are independently employed, this course will show you how to advance yourself and your business online in a productive, practical way In the event that you run a blog or other site as a diversion, this course will assist you with creating traffic and meet other people who share your inclinations On the off chance that you have an interest in shopper brain science, this course will furnish you with a knowledge into how contemporary buyers communicate with organizations and brands on the web