Name: Dog Nutrition
Price: 25 GBP
Availability: InStock

<section>
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				<div>
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			<div>
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				<div>
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			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Vanquish a noteworthy customer dealing skill set that will take you to places in the industry. Learn how to read people's body language, use active listening effectively, and remain calm in stressful situations herein this effective well-respected Handling Difficult Customer course. </p><p>The course aims to give you the opportunity to improve your people skills in a way that will set you apart from the competition. Investigate various models of excellent customer service, and techniques for improving the skill sets and approaches that your customer service representatives can quickly learn and implement. You'll also learn to deal with any complaints that come up with professionalism.</p><p>Customers remember service impressions, which lead to ratings and word-of-mouth marketing. This course elaborately explains all about difficult conversations, how to prepare and start from the ground, be active and sympathetic while handling customer complaints, deliver alternative solutions, and set up and disclose impenetrable conversations.</p><p>Enrol in this masterpiece course and get your hands on excellent people expertise!</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
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						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction - Welcome from Alan Stevens</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Difficult Conversations</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Why Are Some Conversations Difficult?</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Preparation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Set-Up and Room Layout</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Start the Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Active Listening and Responding</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ask Open and Supportive Questions</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Focus on Facts, Not Personalities</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Use of Tone and Body Language</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Exploring Alternative Solutions</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Challenge</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Close a Difficult Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Conclusions</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Summary - What We've Covered</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Thank You and Next Steps</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Handling Difficult Customers</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Handling Difficult Customers</td><td><span>🕐 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Vanquish a noteworthy customer dealing skill set that will take you to places in the industry. Learn how to read people's body language, use active listening effectively, and remain calm in stressful situations herein this effective well-respected Handling Difficult Customer course. 
The course aims to give you the opportunity to improve your people skills in a way that will set you apart from the competition. Investigate various models of excellent customer service, and techniques for improving the skill sets and approaches that your customer service representatives can quickly learn and implement. You'll also learn to deal with any complaints that come up with professionalism.
Customers remember service impressions, which lead to ratings and word-of-mouth marketing. This course elaborately explains all about difficult conversations, how to prepare and start from the ground, be active and sympathetic while handling customer complaints, deliver alternative solutions, and set up and disclose impenetrable conversations.
Enrol in this masterpiece course and get your hands on excellent people expertise!
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Introduction			
▶	Introduction - Welcome from Alan Stevens	🕐 00:02:00
Difficult Conversations			
▶	Why Are Some Conversations Difficult?	🕐 00:02:00
▶	Preparation	🕐 00:02:00
▶	Set-Up and Room Layout	🕐 00:03:00
▶	How to Start the Conversation	🕐 00:02:00
▶	Active Listening and Responding	🕐 00:02:00
▶	Ask Open and Supportive Questions	🕐 00:02:00
▶	Focus on Facts, Not Personalities	🕐 00:01:00
▶	Use of Tone and Body Language	🕐 00:02:00
▶	Exploring Alternative Solutions	🕐 00:01:00
▶	Handling Challenge	🕐 00:03:00
▶	How to Close a Difficult Conversation	🕐 00:02:00
Conclusions			
▶	Summary - What We've Covered	🕐 00:01:00
▶	Thank You and Next Steps	🕐 00:01:00
Mock Exam			
	Mock Exam - Handling Difficult Customers	🕐 00:20:00
Final Exam			
	Final Exam - Handling Difficult Customers	🕐 00:20:00

Skill Up

Online Course Marketing

Professional Skills

Meeting Skills

Counselling Skills

Study Skills

Dealing With Difficult Customers

Vanquish a noteworthy customer dealing skill set that will take you to places in the industry. Learn how

Handling Difficult Customers

General Admission

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Canteen Assistant has been specially designed to help learners gain a good command of Canteen Assistant, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Canteen Assistant, you will gain both practical and theoretical understanding of Canteen Assistant that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>  Module 1 - Introduction to HACCP and Legislation</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to HACCP and Legislation</td><td><span>🕐 00:40:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: HACCP Prerequisites, Preliminary Steps and Creation of HACCP System</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>HACCP Prerequisites, Preliminary Steps and Creation of HACCP System</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: The Seven HACCP Principles Explained</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Seven HACCP Principles Explained The Seven HACCP Principles</td><td><span>🕐 00:38:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 4: Supervision of Food Safety</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Supervision of Food Safety</td><td><span>🕐 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 5: Food Safety Legislation</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Food Safety Legislation</td><td><span>🕐 00:31:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 6: Food Safety Management Tools  </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Food Safety Management Tools</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 7: Contamination Hazards </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Contamination Hazards</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Controlling Contamination </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Controlling Contamination</td><td><span>🕐 00:36:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 9: Personal Hygiene </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Personal Hygiene</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Food Spoilage and Preservation </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Food Spoilage and Preservation</td><td><span>🕐 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Pest Management </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Pest Management</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Canteen Assistant</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Canteen Assistant</td><td><span>🕐 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Canteen Assistant has been specially designed to help learners gain a good command of Canteen Assistant, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Canteen Assistant, you will gain both practical and theoretical understanding of Canteen Assistant that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 1 - Introduction to HACCP and Legislation			
▶	Introduction to HACCP and Legislation	🕐 00:40:00
Module 2: HACCP Prerequisites, Preliminary Steps and Creation of HACCP System			
▶	HACCP Prerequisites, Preliminary Steps and Creation of HACCP System	🕐 00:18:00
Module 3: The Seven HACCP Principles Explained			
▶	The Seven HACCP Principles Explained The Seven HACCP Principles	🕐 00:38:00
Module 4: Supervision of Food Safety			
▶	Supervision of Food Safety	🕐 00:34:00
Module 5: Food Safety Legislation			
▶	Food Safety Legislation	🕐 00:31:00
Module 6: Food Safety Management Tools			
▶	Food Safety Management Tools	🕐 00:27:00
Module 7: Contamination Hazards			
▶	Contamination Hazards	🕐 00:26:00
Module 8: Controlling Contamination			
▶	Controlling Contamination	🕐 00:36:00
Module 9: Personal Hygiene			
▶	Personal Hygiene	🕐 00:27:00
Module 10: Food Spoilage and Preservation			
▶	Food Spoilage and Preservation	🕐 00:35:00
Module 11: Pest Management			
▶	Pest Management	🕐 00:27:00
Mock Exam			
	Mock Exam- Canteen Assistant	🕐 00:20:00
Final Exam			
	Final Exam- Canteen Assistant	🕐 00:20:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Canteen Assistant

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>In today's evolving corporate landscape, the role of a manager transcends mere supervision; it's about nurturing talent, embracing adaptability, and fostering a culture of inclusivity and respect. Step into Employee Training Responsibilities, a transformative experience curated for visionary leaders like you. This course is your compass to navigating the multifaceted responsibilities that today's managers face, ensuring that every team member thrives in harmony and efficiency.</p><p>From the intricate art of coaching to the delicate dance of conflict resolution, this course weaves through the essential fabric of being a leader in the contemporary workplace. Managers will be equipped with tools to manoeuvre through challenges such as implementing change, preventing harassment, and valuing workplace diversity. The lessons also demystify the processes of performance appraisals, ensuring that feedback becomes a bridge to growth rather than a point of contention.</p><p>Beyond the tangible skills, journey through a transformative path focusing on communication strategies, ensuring that every interaction is laced with clarity, understanding, and mutual respect. As you conclude this expedition, a refined time management prowess awaits, especially tailored for those who lead. So, if you're set to redefine leadership, create ripples of positive change, and drive unparalleled team synergy, Employee Training Responsibilities is the beacon you've been seeking.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Develop and implement an effective employee training and development program.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Coach and mentor employees effectively.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Help employees embrace change in the workplace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Prevent harassment and promote a respectful workplace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Conduct effective performance appraisals and provide feedback to employees.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Communicate effectively in the workplace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Resolve conflict effectively in the workplace.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Strengthen your leadership repertoire with multifaceted training skills.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn to foster a harmonious, respectful, and adaptable workplace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Equip yourself with strategies to manage conflicts and celebrate team diversity.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Enhance your time management techniques, specifically tailored for leaders.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Position yourself as a manager adept at providing constructive feedback and appraisals.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Training and Development Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learning and Development Specialist</span>
									</li>
								<li>
											<span>
													</span>
										<span>Human Resources Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>People Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Organizational Development Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Management Consultant</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>A keen interest in improving managerial training techniques.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Familiarity with basic leadership principles.</span>
									</li>
								<li>
											<span>
													</span>
										<span>A willingness to apply learned techniques in real managerial situations.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Section 01: Introduction </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 1: Introduction to Employee Training Responsibilities</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 02: Coaching and Mentoring Skills for Managers</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 2: Coaching and Mentoring Skills for Managers</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 03: Embracing Change in the Workplace</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 3: Embracing Change in the Workplace</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 04: Preventing Harassment and Promoting a Respectful Workplace</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 4: Preventing Harassment and Promoting a Respectful Workplace</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 05: Effective Performance Appraisals and Feedback</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 5: Effective Performance Appraisals and Feedback</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 06: Effective Communication Strategies</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 6: Effective Communication Strategies</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 07: Conflict Resolution</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 7: Conflict Resolution</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 08: Building and Valuing Workplace Diversity</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 8: Building and Valuing Workplace Diversity</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 09: Time Management for Managers</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 9: Time Management for Managers</td><td><span>🕐 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

In today's evolving corporate landscape, the role of a manager transcends mere supervision; it's about nurturing talent, embracing adaptability, and fostering a culture of inclusivity and respect. Step into Employee Training Responsibilities, a transformative experience curated for visionary leaders like you. This course is your compass to navigating the multifaceted responsibilities that today's managers face, ensuring that every team member thrives in harmony and efficiency.
From the intricate art of coaching to the delicate dance of conflict resolution, this course weaves through the essential fabric of being a leader in the contemporary workplace. Managers will be equipped with tools to manoeuvre through challenges such as implementing change, preventing harassment, and valuing workplace diversity. The lessons also demystify the processes of performance appraisals, ensuring that feedback becomes a bridge to growth rather than a point of contention.
Beyond the tangible skills, journey through a transformative path focusing on communication strategies, ensuring that every interaction is laced with clarity, understanding, and mutual respect. As you conclude this expedition, a refined time management prowess awaits, especially tailored for those who lead. So, if you're set to redefine leadership, create ripples of positive change, and drive unparalleled team synergy, Employee Training Responsibilities is the beacon you've been seeking.
 Learning outcome
Develop and implement an effective employee training and development program.
Coach and mentor employees effectively.
Help employees embrace change in the workplace.
Prevent harassment and promote a respectful workplace.
Conduct effective performance appraisals and provide feedback to employees.
Communicate effectively in the workplace.
Resolve conflict effectively in the workplace.
 Why should I take this course?
Strengthen your leadership repertoire with multifaceted training skills.
Learn to foster a harmonious, respectful, and adaptable workplace.
Equip yourself with strategies to manage conflicts and celebrate team diversity.
Enhance your time management techniques, specifically tailored for leaders.
Position yourself as a manager adept at providing constructive feedback and appraisals.
 Career Path
Training and Development Manager
Learning and Development Specialist
Human Resources Manager
People Manager
Organizational Development Manager
Management Consultant
 Requirements
A keen interest in improving managerial training techniques.
Familiarity with basic leadership principles.
A willingness to apply learned techniques in real managerial situations.
Course Curriculum
Section 01: Introduction			
▶	Module 1: Introduction to Employee Training Responsibilities	🕐 00:20:00
Section 02: Coaching and Mentoring Skills for Managers			
▶	Module 2: Coaching and Mentoring Skills for Managers	🕐 00:11:00
Section 03: Embracing Change in the Workplace			
▶	Module 3: Embracing Change in the Workplace	🕐 00:16:00
Section 04: Preventing Harassment and Promoting a Respectful Workplace			
▶	Module 4: Preventing Harassment and Promoting a Respectful Workplace	🕐 00:13:00
Section 05: Effective Performance Appraisals and Feedback			
▶	Module 5: Effective Performance Appraisals and Feedback	🕐 00:13:00
Section 06: Effective Communication Strategies			
▶	Module 6: Effective Communication Strategies	🕐 00:16:00
Section 07: Conflict Resolution			
▶	Module 7: Conflict Resolution	🕐 00:11:00
Section 08: Building and Valuing Workplace Diversity			
▶	Module 8: Building and Valuing Workplace Diversity	🕐 00:16:00
Section 09: Time Management for Managers			
▶	Module 9: Time Management for Managers	🕐 00:20:00

Learning & Development

Life Coach Training

Leadership Development

Manager Training

Trainers Course

Teaching & Training

Become a world-class employee training manager with this comprehensive course. Learn how to develop and implement effective training programs, coach and mentor your team, and create a positive and productive workplace culture.

Employee Training Responsibilities

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Clinical Psychology Course has been specially designed to help learners gain a good command of Clinical Psychology Course, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Clinical Psychology Course, you will gain both practical and theoretical understanding of Clinical Psychology Course that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.`</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Clinical Psychology</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Clinical Psychology</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: Competencies in Clinical Psychology</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Competencies in Clinical Psychology</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Therapeutic Models</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Therapeutic Models</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Severe Mental Health Problems</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Severe Mental Health Problems</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Pediatric Psychology</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Pediatric Psychology</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Working With Children</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Working With Children</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Problems in Adolescence</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problems in Adolescence</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Working with Older People</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Working with Older People</td><td><span>🕐 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Medical Specialties and Settings</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Medical Specialties and Settings</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Clinical Assessment</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Clinical Assessment</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Interviewing and Observation in Clinical Psychology</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Interviewing and Observation in Clinical Psychology</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Consultation</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Consultation</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13: Research Methods in Clinical Psychology</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Research Methods in Clinical Psychology</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 14: Clinical Neuropsychology</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Clinical Neuropsychology</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 15: Forensic Psychology</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Forensic Psychology</td><td><span>🕐 00:15:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Clinical Psychology Course has been specially designed to help learners gain a good command of Clinical Psychology Course, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Clinical Psychology Course, you will gain both practical and theoretical understanding of Clinical Psychology Course that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.`
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01: Introduction to Clinical Psychology			
	Introduction to Clinical Psychology	🕐 00:18:00
Module 02: Competencies in Clinical Psychology			
	Competencies in Clinical Psychology	🕐 00:16:00
Module 03: Therapeutic Models			
	Therapeutic Models	🕐 00:14:00
Module 04: Severe Mental Health Problems			
	Severe Mental Health Problems	🕐 00:17:00
Module 05: Pediatric Psychology			
	Pediatric Psychology	🕐 00:16:00
Module 06: Working With Children			
	Working With Children	🕐 00:12:00
Module 07: Problems in Adolescence			
	Problems in Adolescence	🕐 00:15:00
Module 08: Working with Older People			
	Working with Older People	🕐 00:19:00
Module 09: Medical Specialties and Settings			
	Medical Specialties and Settings	🕐 00:14:00
Module 10: Clinical Assessment			
	Clinical Assessment	🕐 00:30:00
Module 11: Interviewing and Observation in Clinical Psychology			
	Interviewing and Observation in Clinical Psychology	🕐 00:16:00
Module 12: Consultation			
	Consultation	🕐 00:16:00
Module 13: Research Methods in Clinical Psychology			
	Research Methods in Clinical Psychology	🕐 00:14:00
Module 14: Clinical Neuropsychology			
	Clinical Neuropsychology	🕐 00:15:00
Module 15: Forensic Psychology			
	Forensic Psychology	🕐 00:15:00

Educational Psychology

Clinical Psychology

Psychology Counselling

Centre for Counselling & Psychotherapy Training (CCPT)

Professional Skills Course (PSC)

Clinical Psychologist

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Creating Highly Profitable Sales Funnels  has been specially designed to help learners gain a good command of Creating Highly Profitable Sales Funnels, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Creating Highly Profitable Sales Funnels you will gain both practical and theoretical understanding of Creating Highly Profitable Sales Funnels  that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Sales Funnel Blueprint Introduction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What is a Sales Funnel?</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Why ALL Businesses Need Sales Funnels</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Sales Funnel Blueprint Foundations</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>3 Phases of a Highly Converting Sales Funnel</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The 4 Sales Funnel Stages</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Macro and Micro Conversions</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What is Market Sophistication?</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The 5 Stages of Market Sophistication</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Sales Pipeline vs Sales Funnel</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>How To Create The Perfect Sales Funnel</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Perfect Simple 3 Step Local Business Sales Funnel</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Perfect Simple 4 Step Digital Products Sales Funnel</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Create The Perfect Lead Magnet</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Landing Page Design Elements</td><td><span>🕐 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Designing Your Higly Profitable Sales Funnel</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Landing Page Design Walkthrough</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Different Types of Sales Funnels</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Key Sales Funnel Metrics</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>BOUNS</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How Write Copy That Turns Traffic In Customers</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Assignment</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Creating Highly Profitable Sales Funnels</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Creating Highly Profitable Sales Funnels has been specially designed to help learners gain a good command of Creating Highly Profitable Sales Funnels, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Creating Highly Profitable Sales Funnels you will gain both practical and theoretical understanding of Creating Highly Profitable Sales Funnels that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Sales Funnel Blueprint Introduction			
▶	What is a Sales Funnel?	🕐 00:02:00
▶	Why ALL Businesses Need Sales Funnels	🕐 00:05:00
Sales Funnel Blueprint Foundations			
▶	3 Phases of a Highly Converting Sales Funnel	🕐 00:03:00
▶	The 4 Sales Funnel Stages	🕐 00:04:00
▶	Macro and Micro Conversions	🕐 00:03:00
▶	What is Market Sophistication?	🕐 00:01:00
▶	The 5 Stages of Market Sophistication	🕐 00:06:00
▶	Sales Pipeline vs Sales Funnel	🕐 00:02:00
How To Create The Perfect Sales Funnel			
▶	The Perfect Simple 3 Step Local Business Sales Funnel	🕐 00:05:00
▶	The Perfect Simple 4 Step Digital Products Sales Funnel	🕐 00:05:00
▶	How to Create The Perfect Lead Magnet	🕐 00:04:00
▶	Landing Page Design Elements	🕐 00:07:00
Designing Your Higly Profitable Sales Funnel			
▶	Landing Page Design Walkthrough	🕐 00:14:00
▶	Different Types of Sales Funnels	🕐 00:11:00
▶	Key Sales Funnel Metrics	🕐 00:04:00
BOUNS			
▶	How Write Copy That Turns Traffic In Customers	🕐 00:10:00
Assignment			
	Assignment - Creating Highly Profitable Sales Funnels	🕐 00:00:00

Finance Cert & Exam Prep

Online Course Creation

Lead Generation

Creating Highly Profitable Sales Funnels

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Cleaning up jobs should not be looked down on, as without someone cleaning up our mess, we would have to live in a society with bad smell and garbage everywhere. Cleaning crews often take care of unseen germs and bacteria all around us for which we should be thankful. So if you are thinking of starting your own cleaning business, get ready to get your hands dirty with this Level 2 Certificate in Cleaning course.</p><p>This is a very basic course designed to help you train your employees to provide cleaning services for both commercial and residential opportunities. You can use this course as an orientation for your employees as you learn about cleaning and its process by finding out ways to train new people. You will further use this course learn about office cleaning, maintaining hard floors, carpets, entryways and lobbies. The course also discusses restrooms, pest management, cleaning products, staffing and so much more.</p><p>This level 2 course is filled with tips that you can utilize in order to establish and maintain a highly sophisticated cleaning service business and make money in the process.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cleaning</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Cleaning Procedures</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Office Cleaning</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Entryways and lobbies</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Hard Floor Maintenance</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Floor Stripping</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Carpet Maintenance</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Carpet Extraction Cleaning</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Restrooms</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Spills</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Pest Management</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>People with special needs</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Cleaning products</td><td><span>🕐 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Medical Cleaning</td><td><span>🕐 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cleaning Business</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Tidying or Cleaning?</td><td><span>🕐 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Hiring Staff</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Writing Business Plan for Your Cleaning Company</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ensuring Chemical Safety</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Recommended Reading </strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recommended Reading : Level 2 Certificate in Cleaning</td><td><span>🕐 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Level 2 Certificate in Cleaning</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Level 2 Certificate in Cleaning</td><td><span>🕐 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Cleaning up jobs should not be looked down on, as without someone cleaning up our mess, we would have to live in a society with bad smell and garbage everywhere. Cleaning crews often take care of unseen germs and bacteria all around us for which we should be thankful. So if you are thinking of starting your own cleaning business, get ready to get your hands dirty with this Level 2 Certificate in Cleaning course.
This is a very basic course designed to help you train your employees to provide cleaning services for both commercial and residential opportunities. You can use this course as an orientation for your employees as you learn about cleaning and its process by finding out ways to train new people. You will further use this course learn about office cleaning, maintaining hard floors, carpets, entryways and lobbies. The course also discusses restrooms, pest management, cleaning products, staffing and so much more.
This level 2 course is filled with tips that you can utilize in order to establish and maintain a highly sophisticated cleaning service business and make money in the process.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01			
	Cleaning	🕐 00:15:00
▶	Cleaning Procedures	🕐 00:30:00
▶	Office Cleaning	🕐 00:30:00
▶	Entryways and lobbies	🕐 00:30:00
Module 02			
	Hard Floor Maintenance	🕐 00:15:00
▶	Floor Stripping	🕐 00:30:00
	Carpet Maintenance	🕐 00:15:00
	Carpet Extraction Cleaning	🕐 00:15:00
Module 03			
▶	Restrooms	🕐 00:30:00
	Spills	🕐 00:15:00
	Pest Management	🕐 00:15:00
	People with special needs	🕐 00:15:00
▶	Cleaning products	🕐 01:00:00
Module 04			
▶	Medical Cleaning	🕐 01:30:00
	Cleaning Business	🕐 00:30:00
	Tidying or Cleaning?	🕐 01:00:00
	Hiring Staff	🕐 00:15:00
	Writing Business Plan for Your Cleaning Company	🕐 00:30:00
▶	Ensuring Chemical Safety	🕐 00:30:00
Recommended Reading			
	Recommended Reading : Level 2 Certificate in Cleaning	🕐 00:00:00
Mock Exam			
	Mock Exam - Level 2 Certificate in Cleaning	🕐 00:20:00
Final Exam			
	Final Exam - Level 2 Certificate in Cleaning	🕐 00:20:00

Certificate in Education & Training (CET)

FA Level 1

Our Level 2 Certificate in Cleaning course equips you with vital skills to become a professional cleaner. Learn cleaning techniques, hygiene practices, and industry standards for a successful career.

Level 2 Certificate in Cleaning

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>

				</div>
				<div>
				<div>
					<div><p><span>There is always a reason or logic to what we do or how we go on with our lives, even if it is driven by the subconscious part of our mind. Our actions are conquered by our emotions. We are in a constant battle with our minds to overcome the negative elements of our emotions and preserve the ones we believe positive.</span></p><p><span>This course is designed to comprehensively educate you on how our mind works. It reflects on our beliefs and values and how they affect our decisions. Upon completion, you will have a better understanding of your emotion, essentially, better control over your life.</span></p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Comprehensive understanding of the psychological aspects of human mind.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Gain a deep understanding of what drives your decision and actions.</span>
									</li>
								<li>
											<span>
													</span>
										<span>How to self-examine people, understand their thought process, and how to act accordingly.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Understand the root of frustration and pain, techniques to negate them to be happy in life.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Discover how different emotions control you and how to get free of their shackles.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Explore how false personas drive your behaviors and take control of them to put into positivity.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn how to confront trauma, depression, and anxiety better.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Understand the root of your pains and how to overcome them to succeed in life.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Requirements</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to any internet-enabled smart device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>1 hour of on-demand video lectures.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the science and secrets to mental freedom and happiness.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will explore various techniques and strategies to gain control of your mind, it will help you re-write your story.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Why Do We Do The Things We Do Psychology Course</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Intro By Prof. Paul - WHY This Course is SO Important To Your Life!</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Goals &amp; Fundamentals</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding HOW Feelings Work &amp; How You Can USE This!</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>'The Imprint Period' - How You Were Created - How You Were Programmed</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Amazing Truth About Values &amp; Beliefs</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Do You Know The Difference Between Reality &amp; Lies? Are You Sure?</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Personal Illusions That Are Holding You Back - Break Free!</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>EGO - The Great Deceiver</td><td><span>🕐 00:35:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Inner-Critic  How To WIN The INNER Battle</td><td><span>🕐 00:08:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding Self-Image &amp; Your Multiple Minds</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How To Defeat The PAST &amp; The FUTURE</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Emotional Reasoning &amp; Logic Systems - How To WIN!</td><td><span>🕐 00:08:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding &amp; Meeting Your Needs - The Hidden Secrets</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding Motivation - The Ultimate Driving Force</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Defeat This Major Block . And Free Your Mind!</td><td><span>🕐 00:08:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Discover 'The Source &amp; Solution To All Your Problems'</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Agenda &amp; Lies - How They impact Your Life</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Gambits - Games People Play</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Break Free From The Problems of 'Attachment' &amp; 'The Sheep Mentality'</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>'The Dirty Secret Of Psychology' &amp; How To Free Yourself!</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Tap Into The Power Of The Unconscious Mind</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How To Control Your Own Mind - And WHY Almost Nobody Does!</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Final Thoughts, Tips &amp; Suggestions To Radically Improve Your Life</td><td><span>🕐 00:17:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

There is always a reason or logic to what we do or how we go on with our lives, even if it is driven by the subconscious part of our mind. Our actions are conquered by our emotions. We are in a constant battle with our minds to overcome the negative elements of our emotions and preserve the ones we believe positive.
This course is designed to comprehensively educate you on how our mind works. It reflects on our beliefs and values and how they affect our decisions. Upon completion, you will have a better understanding of your emotion, essentially, better control over your life.
Learning outcome
Comprehensive understanding of the psychological aspects of human mind.
Gain a deep understanding of what drives your decision and actions.
How to self-examine people, understand their thought process, and how to act accordingly.
Understand the root of frustration and pain, techniques to negate them to be happy in life.
Discover how different emotions control you and how to get free of their shackles.
Explore how false personas drive your behaviors and take control of them to put into positivity.
Learn how to confront trauma, depression, and anxiety better.
Understand the root of your pains and how to overcome them to succeed in life.
Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to any internet-enabled smart device.
Why should I take this course?
1 hour of on-demand video lectures.
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification.
You will learn the science and secrets to mental freedom and happiness.
You will explore various techniques and strategies to gain control of your mind, it will help you re-write your story.
Course Curriculum
Why Do We Do The Things We Do Psychology Course			
▶	Intro By Prof. Paul - WHY This Course is SO Important To Your Life!	🕐 00:02:00
▶	Goals & Fundamentals	🕐 00:17:00
▶	Understanding HOW Feelings Work & How You Can USE This!	🕐 00:12:00
▶	'The Imprint Period' - How You Were Created - How You Were Programmed	🕐 00:17:00
▶	The Amazing Truth About Values & Beliefs	🕐 00:18:00
▶	Do You Know The Difference Between Reality & Lies? Are You Sure?	🕐 00:25:00
▶	Personal Illusions That Are Holding You Back - Break Free!	🕐 00:20:00
▶	EGO - The Great Deceiver	🕐 00:35:00
▶	The Inner-Critic How To WIN The INNER Battle	🕐 00:08:00
▶	Understanding Self-Image & Your Multiple Minds	🕐 00:21:00
▶	How To Defeat The PAST & The FUTURE	🕐 00:18:00
▶	Emotional Reasoning & Logic Systems - How To WIN!	🕐 00:08:00
▶	Understanding & Meeting Your Needs - The Hidden Secrets	🕐 00:11:00
▶	Understanding Motivation - The Ultimate Driving Force	🕐 00:17:00
▶	Defeat This Major Block . And Free Your Mind!	🕐 00:08:00
▶	Discover 'The Source & Solution To All Your Problems'	🕐 00:15:00
▶	Agenda & Lies - How They impact Your Life	🕐 00:11:00
▶	Gambits - Games People Play	🕐 00:12:00
▶	Break Free From The Problems of 'Attachment' & 'The Sheep Mentality'	🕐 00:14:00
▶	'The Dirty Secret Of Psychology' & How To Free Yourself!	🕐 00:25:00
▶	Tap Into The Power Of The Unconscious Mind	🕐 00:21:00
▶	How To Control Your Own Mind - And WHY Almost Nobody Does!	🕐 00:05:00
▶	Final Thoughts, Tips & Suggestions To Radically Improve Your Life	🕐 00:17:00

Higher Psychology

Master Your Emotions

Psychology

Psychological Skills

As every day passes by, we are one day older than the previous and there is no stopping

Why Do We Do The Things We Do Psychology Course

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Leadership &amp; Management has been specially designed to help learners gain a good command of Leadership &amp; Management, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Leadership &amp; Management, you will gain both practical and theoretical understanding of Leadership &amp; Management that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction to The Course</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to the Course</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 1: Understanding Management and Leadership</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding Management and Leadership</td><td><span>🕐 00:43:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Leadership Theories</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Leadership Theories</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: Improving Management and Leadership Performance</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Improving Management and Leadership Performance</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 4: High Performance Teams</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>High-Performance Teams</td><td><span>🕐 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 5: Motivating Employees</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Motivating Employees</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 6: Organisational Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organisational Skills</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 7: Talent Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Talent Management</td><td><span>🕐 00:36:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Succession Planning</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Succession Planning</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 9: Business Process Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Process Management (BPM)</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Communication Skill</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Communication Skills</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Negotiation Techniques</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Negotiation Techniques</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Managing Meetings and Giving Feedback</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Managing Meetings and Giving Feedback</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13: Managing Change</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Managing Change</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 14: Time Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Time Management</td><td><span>🕐 00:38:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 15: Stress Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Stress Management</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 16: Emotional Intelligence in Leadership</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Emotional Intelligence in Leadership</td><td><span>🕐 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 17: Managing Conflict</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Managing Conflict</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 18: Dealing with Office Politics</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Dealing with Office Politics</td><td><span>🕐 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 19: Risk Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Risk Management</td><td><span>🕐 00:36:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 20: Corporate Responsibility and Ethics</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Corporate Responsibility and Ethics</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>A Recap to the Course</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Recap</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Leadership & Management has been specially designed to help learners gain a good command of Leadership & Management, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Leadership & Management, you will gain both practical and theoretical understanding of Leadership & Management that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Introduction to The Course			
▶	Introduction to the Course	🕐 00:03:00
Module 1: Understanding Management and Leadership			
▶	Understanding Management and Leadership	🕐 00:43:00
Module 2: Leadership Theories			
▶	Leadership Theories	🕐 00:26:00
Module 3: Improving Management and Leadership Performance			
▶	Improving Management and Leadership Performance	🕐 00:16:00
Module 4: High Performance Teams			
▶	High-Performance Teams	🕐 00:33:00
Module 5: Motivating Employees			
▶	Motivating Employees	🕐 00:27:00
Module 6: Organisational Skills			
▶	Organisational Skills	🕐 00:27:00
Module 7: Talent Management			
▶	Talent Management	🕐 00:36:00
Module 8: Succession Planning			
▶	Succession Planning	🕐 00:25:00
Module 9: Business Process Management			
▶	Business Process Management (BPM)	🕐 00:29:00
Module 10: Communication Skill			
▶	Communication Skills	🕐 00:28:00
Module 11: Negotiation Techniques			
▶	Negotiation Techniques	🕐 00:16:00
Module 12: Managing Meetings and Giving Feedback			
▶	Managing Meetings and Giving Feedback	🕐 00:22:00
Module 13: Managing Change			
▶	Managing Change	🕐 00:23:00
Module 14: Time Management			
▶	Time Management	🕐 00:38:00
Module 15: Stress Management			
▶	Stress Management	🕐 00:16:00
Module 16: Emotional Intelligence in Leadership			
▶	Emotional Intelligence in Leadership	🕐 00:33:00
Module 17: Managing Conflict			
▶	Managing Conflict	🕐 00:15:00
Module 18: Dealing with Office Politics			
▶	Dealing with Office Politics	🕐 00:35:00
Module 19: Risk Management			
▶	Risk Management	🕐 00:36:00
Module 20: Corporate Responsibility and Ethics			
▶	Corporate Responsibility and Ethics	🕐 00:15:00
A Recap to the Course			
	Final Recap	🕐 00:00:00

Develop essential leadership and management skills in our dynamic course. Enhance your ability to motivate teams, make strategic decisions, and drive success.

Leadership & Management

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Our online Social Media Marketing (SMM) course is here to help anyone interested in digital marketing. It doesn't matter if you're a newbie or an expert; there's something for everyone.</p><p>At the start, we talk about social media. You'll learn why it's so important for businesses in today's world. We'll guide you in setting up your own SMM goals and picking the best social media platforms for your needs. This part also includes how to study your target market and how to audit your social media accounts.</p><p>Next, we delve into the world of content creation. We'll show you how to integrate your marketing strategies across all your chosen platforms. You'll also get to learn how to launch and manage successful social media campaigns. We provide hands-on exercises and use real-life examples to make your learning journey more meaningful.</p><p>Towards the end of the course, you'll learn how to measure and analyze your social media performance. Understanding these metrics is key to improving your strategies and growing your online presence. After completing the course, you'll receive a certificate to confirm your SMM skills. This course is designed to be a mix of theory and practical learning, ensuring you not only understand the concepts but also know how to apply them. Join us today and start your exciting journey in the world of SMM!</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Understand the importance and impact of social media marketing.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn to conduct market analysis and social media audits.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Develop compelling content and effective campaigns.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Gain skills in community management and customer service.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Master measuring, analyzing, and reporting on social media performance.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Learn effective strategies for social media marketing.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Enhance your career prospects in digital marketing.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Understand how to analyze and report social media performance.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Acquire a skillset to boost your business or personal brand.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Earn a certificate to validate your skills.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Social Media Marketer</span>
									</li>
								<li>
											<span>
													</span>
										<span>Social Media Strategist</span>
									</li>
								<li>
											<span>
													</span>
										<span>Digital Marketing Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Content Creator</span>
									</li>
								<li>
											<span>
													</span>
										<span>Community Manager</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Basic knowledge of social media platforms.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Willingness to explore new marketing techniques.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internet connection for online learning.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>The Rise of Social Media</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What is Social Media</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Growth of Social Media</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Conducting Market Analysis</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Conducting Market Analysis</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Auditing Social Media</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Auditing Social Media</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Setting Goals and Selecting Platforms</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Corporate Culture and Social Media</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Social Media Goals vs. Business Goals</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Types of Social Media Platforms</td><td><span>🕐 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Creating the Social Media Policy</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Social Media Policy</td><td><span>🕐 00:40:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Creative Commons</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Integrating Marketing Strategies</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Brand Marketing</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Keyword Selection</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Developing Effective Content</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Content Marketing on Social Media</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Content Development</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Understanding the Popular Platforms</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding the Popular Platforms</td><td><span>🕐 03:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Launching Successful Campaigns</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Traditional Website Advertising</td><td><span>🕐 00:37:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Social Media Documentation and Schedules</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Project Management Software</td><td><span>🕐 00:39:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Managing the Community</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Community Manager Role</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Importance of Voice Consistency</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Providing Customer Service</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organizational Customer Servicen</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Social Media Triage</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Online versus Personal Interactions</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Measuring, Analyzing and Reporting</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Social Media Analytics</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Goal Value</td><td><span>🕐 00:43:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>The Social Media Strategist Career</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Social Media Strategist Career</td><td><span>🕐 00:21:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Our online Social Media Marketing (SMM) course is here to help anyone interested in digital marketing. It doesn't matter if you're a newbie or an expert; there's something for everyone.
At the start, we talk about social media. You'll learn why it's so important for businesses in today's world. We'll guide you in setting up your own SMM goals and picking the best social media platforms for your needs. This part also includes how to study your target market and how to audit your social media accounts.
Next, we delve into the world of content creation. We'll show you how to integrate your marketing strategies across all your chosen platforms. You'll also get to learn how to launch and manage successful social media campaigns. We provide hands-on exercises and use real-life examples to make your learning journey more meaningful.
Towards the end of the course, you'll learn how to measure and analyze your social media performance. Understanding these metrics is key to improving your strategies and growing your online presence. After completing the course, you'll receive a certificate to confirm your SMM skills. This course is designed to be a mix of theory and practical learning, ensuring you not only understand the concepts but also know how to apply them. Join us today and start your exciting journey in the world of SMM!
 Learning outcome
Understand the importance and impact of social media marketing.
Learn to conduct market analysis and social media audits.
Develop compelling content and effective campaigns.
Gain skills in community management and customer service.
Master measuring, analyzing, and reporting on social media performance.
 Why should I take this course?
Learn effective strategies for social media marketing.
Enhance your career prospects in digital marketing.
Understand how to analyze and report social media performance.
Acquire a skillset to boost your business or personal brand.
Earn a certificate to validate your skills.
 Career Path
Social Media Marketer
Social Media Strategist
Digital Marketing Manager
Content Creator
Community Manager
 Requirements
Basic knowledge of social media platforms.
Willingness to explore new marketing techniques.
Internet connection for online learning.
Course Curriculum
The Rise of Social Media			
▶	What is Social Media	🕐 00:18:00
▶	The Growth of Social Media	🕐 00:10:00
Conducting Market Analysis			
▶	Conducting Market Analysis	🕐 00:16:00
Auditing Social Media			
▶	Auditing Social Media	🕐 00:26:00
Setting Goals and Selecting Platforms			
▶	Corporate Culture and Social Media	🕐 00:12:00
▶	Social Media Goals vs. Business Goals	🕐 00:10:00
▶	Types of Social Media Platforms	🕐 00:08:00
Creating the Social Media Policy			
▶	The Social Media Policy	🕐 00:40:00
▶	Creative Commons	🕐 00:21:00
Integrating Marketing Strategies			
▶	Brand Marketing	🕐 00:27:00
▶	Keyword Selection	🕐 00:17:00
Developing Effective Content			
▶	Content Marketing on Social Media	🕐 00:26:00
▶	Content Development	🕐 00:23:00
Understanding the Popular Platforms			
▶	Understanding the Popular Platforms	🕐 03:34:00
Launching Successful Campaigns			
▶	Traditional Website Advertising	🕐 00:37:00
▶	Social Media Documentation and Schedules	🕐 00:29:00
▶	Project Management Software	🕐 00:39:00
Managing the Community			
▶	The Community Manager Role	🕐 00:26:00
▶	Importance of Voice Consistency	🕐 00:30:00
Providing Customer Service			
▶	Organizational Customer Servicen	🕐 00:28:00
▶	Social Media Triage	🕐 00:14:00
▶	Online versus Personal Interactions	🕐 00:26:00
Measuring, Analyzing and Reporting			
▶	Social Media Analytics	🕐 00:27:00
▶	Goal Value	🕐 00:43:00
The Social Media Strategist Career			
▶	The Social Media Strategist Career	🕐 00:21:00

Boost your business with social media marketing strategies. Learn about content creation, campaigns, analytics, and more. Begin today!

Social Media Marketing (SMM) - Strategies

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>This course is crafted to give you a clear picture of dog nutrition. Whether you are a confused dog owner, breeder, or aspiring dog nutritionist, the dog nutrition course will introduce you to the A to Z of dog nutrition. Moreover, learning the course and CPD certification will help you get closer to the job market in the UK, with an average salary of £33,738 per year.</p><p>Module one starts by showing the importance of dog nutrition and its impact on the dog's overall health. The following module will educate you about the nitty-gritty of a dog's diet. This module will help you identify vital nutrient sources in different dog foods. Module 3 will introduce you to multiple types of dog food like commercial dog food, raw diets, canned food, etc. You will learn the pros and cons of each food variation. Module four will help you to get in-depth knowledge of the principles of dog feeding. Here, you will discover concepts like metal timing, portion control, and consistent feeding.</p><p>You can't expect the right growth of a dog without providing an adequate amount of food. Therefore, module five will give you a clear idea of determining your dog's food based on size, age, and activity level. The next module will enhance your understanding of foods to avoid. It will give you insights to keep your four-legged friend safe &amp; healthy. With the learning of module 7, you will be able to ensure a perfect food menu and meal frequency for healthy puppy growth. The last few modules of the dog nutrition course will broaden your idea on creating balanced diets, home-prepared diets, and poor nutrition for dogs.</p><p>Enrol quickly to build a solid career in the dog nutrition field.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Get in-depth knowledge of the critical nutrients for a dog's optimum health</span>
									</li>
								<li>
											<span>
													</span>
										<span>Able to create customised diet planning for the canine pet</span>
									</li>
								<li>
											<span>
													</span>
										<span>Acquire the ability to ensure safe &amp; healthy feeding</span>
									</li>
								<li>
											<span>
													</span>
										<span>Gain expertise in identifying and addressing nutritional issues </span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn about versatile canine diets like natural commercial foods</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Open opportunities for yourself to the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Gain in-depth knowledge of dog nutrition</span>
									</li>
								<li>
											<span>
													</span>
										<span>Self-learning pace</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get CPD certification</span>
									</li>
								<li>
											<span>
													</span>
										<span>Add more skills to increase the value of your resume</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Canine Nutritionist</span>
									</li>
								<li>
											<span>
													</span>
										<span>Veterinary Nutritionist</span>
									</li>
								<li>
											<span>
													</span>
										<span>Pet Food Quality Control Specialist</span>
									</li>
								<li>
											<span>
													</span>
										<span>Pet Product Development</span>
									</li>
								<li>
											<span>
													</span>
										<span>Dog Trainer with Nutrition Expertise</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Highly passionate about dogs</span>
									</li>
								<li>
											<span>
													</span>
										<span>Basic academic knowledge</span>
									</li>
								<li>
											<span>
													</span>
										<span>Smartphone/PC/Laptop with internet connection</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Dog Nutrition</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Dog Nutrition</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: Nutrients in a Dog's Diet</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Nutrients in a Dog's Diet</td><td><span>🕐 00:45:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Types of Dog Food</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Dog Food</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Principles of Feeding Dogs</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Principles of Feeding Dogs</td><td><span>🕐 00:45:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Food Portion for Dogs</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Food Portion for Dogs</td><td><span>🕐 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Foods to Avoid and Approach with Caution</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Foods to Avoid and Approach with Caution</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Feeding Growing Puppies</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Feeding Growing Puppies</td><td><span>🕐 00:40:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Feeding Unwell Dogs</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Feeding Unwell Dogs</td><td><span>🕐 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Natural Diet for Dogs</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Natural Diet for Dogs</td><td><span>🕐 00:45:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Creating a Balanced Diet</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Creating a Balanced Diet</td><td><span>🕐 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Choosing the Right Diet for Your Dog</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Choosing the Right Diet for Your Dog</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Different Diets for Different Circumstances</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Different Diets for Different Circumstances</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13: Home-Prepared Diets</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Home-Prepared Diets</td><td><span>🕐 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 14: Poor Nutrition in Dogs</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Poor Nutrition in Dogs</td><td><span>🕐 00:40:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

This course is crafted to give you a clear picture of dog nutrition. Whether you are a confused dog owner, breeder, or aspiring dog nutritionist, the dog nutrition course will introduce you to the A to Z of dog nutrition. Moreover, learning the course and CPD certification will help you get closer to the job market in the UK, with an average salary of £33,738 per year.
Module one starts by showing the importance of dog nutrition and its impact on the dog's overall health. The following module will educate you about the nitty-gritty of a dog's diet. This module will help you identify vital nutrient sources in different dog foods. Module 3 will introduce you to multiple types of dog food like commercial dog food, raw diets, canned food, etc. You will learn the pros and cons of each food variation. Module four will help you to get in-depth knowledge of the principles of dog feeding. Here, you will discover concepts like metal timing, portion control, and consistent feeding.
You can't expect the right growth of a dog without providing an adequate amount of food. Therefore, module five will give you a clear idea of determining your dog's food based on size, age, and activity level. The next module will enhance your understanding of foods to avoid. It will give you insights to keep your four-legged friend safe & healthy. With the learning of module 7, you will be able to ensure a perfect food menu and meal frequency for healthy puppy growth. The last few modules of the dog nutrition course will broaden your idea on creating balanced diets, home-prepared diets, and poor nutrition for dogs.
Enrol quickly to build a solid career in the dog nutrition field.
 Learning outcome
Get in-depth knowledge of the critical nutrients for a dog's optimum health
Able to create customised diet planning for the canine pet
Acquire the ability to ensure safe & healthy feeding
Gain expertise in identifying and addressing nutritional issues
Learn about versatile canine diets like natural commercial foods
 Why should I take this course?
Open opportunities for yourself to the relevant industry
Gain in-depth knowledge of dog nutrition
Self-learning pace
Get CPD certification
Add more skills to increase the value of your resume
 Career Path
Canine Nutritionist
Veterinary Nutritionist
Pet Food Quality Control Specialist
Pet Product Development
Dog Trainer with Nutrition Expertise
 Requirements
Highly passionate about dogs
Basic academic knowledge
Smartphone/PC/Laptop with internet connection
Course Curriculum
Module 01: Introduction to Dog Nutrition			
	Introduction to Dog Nutrition	🕐 00:20:00
Module 02: Nutrients in a Dog's Diet			
	Nutrients in a Dog's Diet	🕐 00:45:00
Module 03: Types of Dog Food			
	Types of Dog Food	🕐 00:25:00
Module 04: Principles of Feeding Dogs			
	Principles of Feeding Dogs	🕐 00:45:00
Module 05: Food Portion for Dogs			
	Food Portion for Dogs	🕐 00:35:00
Module 06: Foods to Avoid and Approach with Caution			
	Foods to Avoid and Approach with Caution	🕐 00:20:00
Module 07: Feeding Growing Puppies			
	Feeding Growing Puppies	🕐 00:40:00
Module 08: Feeding Unwell Dogs			
	Feeding Unwell Dogs	🕐 01:00:00
Module 09: Natural Diet for Dogs			
	Natural Diet for Dogs	🕐 00:45:00
Module 10: Creating a Balanced Diet			
	Creating a Balanced Diet	🕐 00:35:00
Module 11: Choosing the Right Diet for Your Dog			
	Choosing the Right Diet for Your Dog	🕐 00:30:00
Module 12: Different Diets for Different Circumstances			
	Different Diets for Different Circumstances	🕐 00:30:00
Module 13: Home-Prepared Diets			
	Home-Prepared Diets	🕐 00:35:00
Module 14: Poor Nutrition in Dogs			
	Poor Nutrition in Dogs	🕐 00:40:00

Learn how to keep your dog's health level at its optimum, prevent toxins, and provide the best nutrition for a long and happy life. Gain expertise in dog nutrition.

Dog Nutrition

Chelmsford

Our Site Management Safety Training Scheme (SMSTS) refresher training courses, available both online and in-person, are designed for managers and individuals in positions of authority who completed their original SMSTS training program less than three years ago.

Aims
Participants will undertake a concise yet equally engaging training program covering all essential aspects of enforcing health and safety codes of practice at construction sites. Topics include in-depth discussions on risk assessments and effective methods for monitoring and managing industry-specific hazards.
Instructions
For online courses labeled “Remote Learning,” a tutor will deliver the training via video call.
All SMSTS courses are delivered and assessed in English. Participants must have a good command of the language to successfully complete the program.
Additional attendee information will be provided via email. Please ensure you check your inbox.


SMC Safety Solutions

Site Management Safety Training Scheme (SMSTS) Refresher

Broxburn

<h3 style="color: rgb(6, 49, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Online courses take 5 days and are spread over two weeks.</strong></h3><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">2024 Dates:&nbsp;</u></strong></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">October </strong>Week 1 - 14th, 15th, 16th / Week 2 - 23rd &amp; 24th&nbsp;</p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">2025 Dates:</u>&nbsp;</strong></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">January&nbsp;</strong>Week 1 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">13th, 14th 15th /&nbsp;</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">January&nbsp;</strong>Week 2 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">20th &amp; 21st</span></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">April&nbsp;</strong>Week 1 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">22nd, 23rd</span><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">&nbsp;&amp; 24th / <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">April&nbsp;</strong></span>Week 2 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">29th &amp; 30th</span></p><p id="isPasted" style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">Ember Compliance is delighted to offer a new FD&amp;FA BS5839-1 RQF Certified 5-Day Combined Course which encompasses all our FD&amp;FA courses from Introduction to Maintenance complete with RQF Exam at the end of the week.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&amp;FA systems for non-domestic buildings BS 5839-1: 2017.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">As an accredited training provider affiliated with FireQual, recognised by both SQA and Ofqual, our courses are meticulously designed to align with the stringent standards outlined by the BAFE SP203-1 competence scheme.&nbsp;</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">Details of the course are as follows:</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1: Introduction to BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">Learners are introduced to the requirements of BS 5839-1. This module includes basic principles of fire safety and an introduction to FD&amp;FA systems requirements within the boundaries of the various legal frameworks within the UK.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2: Design -BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">In this module, emphasis is placed on the process of fire alarm design, enquiry, survey, design, certification and the appropriate recording and documentation requirements.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3: Installation -BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">This module explores compliance with the standard and how the installer may deal with issues not known to the designer during the installation.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4: Commissioning - BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">This module explores the process of commissioning, the requirements of testing and inspecting a newly installed system and how the commissioner may deal with issues not known to the designer and/or nonconformities with the standard.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5: Maintenance - BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">This module explores the process of maintenance, the requirements of inspection &amp; servicing existing systems and how the maintainer may deal with non-conformities with the standard.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam - L3 Award in the Requirements of FD&amp;FA Systems for Non-Domestic Buildings BS 5839-1: 2017</strong><br fr-original-style="" style="box-sizing: border-box;">The RQF examination allows learners to demonstrate knowledge of BS 5839-1: 2017 as part of competence in the design, installation, commissioning, and maintenance of FD&amp;FA systems. Learners will demonstrate knowledge gained within our previous modules and industry experience.</p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Notes:</strong></span></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please bring a valid form of identification (such as a driving license or passport). This identification must be shown for verification purposes and recorded by our invigilator</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, please ensure that you have a non-scientific calculator with you for the exam. Calculators on phones are not permitted.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/80ddaf3c-277e-490d-aad9-f53db6cf9e22/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></p><h3 style="color: rgb(6, 49, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Online courses take 5 days and are spread over two weeks.</strong></h3><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">October Dates:&nbsp;</strong></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);">Week 1 - 14th, 15th, 16th&nbsp;</p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);">Week 2 - 21st &amp; 22nd</p>

Online courses take 5 days and are spread over two weeks.
2025 Dates: 
September Week 1 - 1st, 2nd & 3rd / Week 2 -24th & 25th September
September Week 1 - 29th, 30th & 1st October / Week 2 - 6th & 7th October
November Week 1 - 4th & 5th November / Week 2 - 25th 26th & 27th November.

Ember Compliance is delighted to offer a new FD&FA BS5839-1 RQF Certified 5-Day Combined Course which encompasses all our FD&FA courses from Introduction to Maintenance complete with RQF Exam at the end of the week.

At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&FA systems for non-domestic buildings BS 5839-1: 2025.

As an accredited training provider affiliated with FireQual, recognised by both SQA and Ofqual, our courses are meticulously designed to align with the stringent standards outlined by the BAFE SP203-1 competence scheme. 

Details of the course are as follows:
Module 1: Introduction to BS 5839-1
Learners are introduced to the requirements of BS 5839-1. This module includes basic principles of fire safety and an introduction to FD&FA systems requirements within the boundaries of the various legal frameworks within the UK.

Module 2: Design -BS 5839-1
In this module, emphasis is placed on the process of fire alarm design, enquiry, survey, design, certification and the appropriate recording and documentation requirements.

Module 3: Installation -BS 5839-1
This module explores compliance with the standard and how the installer may deal with issues not known to the designer during the installation.

Module 4: Commissioning - BS 5839-1
This module explores the process of commissioning, the requirements of testing and inspecting a newly installed system and how the commissioner may deal with issues not known to the designer and/or nonconformities with the standard.

Module 5: Maintenance - BS 5839-1
This module explores the process of maintenance, the requirements of inspection & servicing existing systems and how the maintainer may deal with non-conformities with the standard.

Exam - L3 Award in the Requirements of FD&FA Systems for Non-Domestic Buildings BS 5839-1: 2025
The RQF examination allows learners to demonstrate knowledge of BS 5839-1: 2025 as part of competence in the design, installation, commissioning, and maintenance of FD&FA systems. Learners will demonstrate knowledge gained within our previous modules and industry experience.

Notes:
Please bring a valid form of identification (such as a driving license or passport). This identification must be shown for verification purposes and recorded by our invigilator
Additionally, please ensure that you have a non-scientific calculator with you for the exam. 
Calculators on phones are not permitted.

Online courses take 5 days and are spread over two weeks


Ember Compliance

Fire Alarm

Professional Development

Engineer

Continuous Professional Development (CPD)

At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&FA systems for non-domestic buildings BS 5839-1: 2017.

FD&FA BS5839-1 RQF Certified 5-Day Combined Course - 2 Part Online Course

ACCREDITED WITH THE OPEN COLLEGE NETWORK (OCN)
AWARD LEVEL 3 – ADVANCED (2 CREDITS)
 
ONLINE (E-LEARNING) COURSE: Complete at home or work and in your own time.
NO ATTENDANCE REQUIRED


Completion of Introduction to Phlebotomy Course or working experience in phlebotomy is recommended but not essential
 
MINIMUM AGE: 18 (16 with parental consent)
A basic understanding of numeracy and literacy is required.
 
ACCREDITED: Advanced Phlebotomy & Cannulation - Level Three (advanced) awarding 2 credits (Open College Network Nationally Recognised and Accredited within the UK)
+ CPD ACCREDITED (14 CPD Points)
 
Complete our Advanced Phlebotomy & Cannulation on your computer or tablet (at home or work) and in your own time. The course can be completed in stages - you have 8 weeks to complete the course in full.
 
The nationally recognised and accredited certificate (awarded by the Open College Network) can be added to your existing certificate credit value (cumulative credits), and these may also count towards other similar college or university courses.
 
This course is suitable for you if:


You currently work (or have recently worked) as a phlebotomist and wish to add an expand on your knowledge of this subject with a valuable additional qualification, or,
You have completed our Introduction to Phlebotomy Course or have completed a similar course from an approved supplier and wish to update and renew your accreditation, or,
You seek CPD (continual professional development) or requested by your employer as part of your CPD or Induction Programme.
 
Topics covered include:
 
PART I - ADVANCED PHLEBOTOMY

M01: Introduction and Course Overview. Learning outcomes, Assumptions and Overview.
 
M02: Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to the
advanced course.
 
M03: Specialised Advanced Phlebotomy Equipment:
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at 0
degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
 
M04: Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC
tests. Roles for phlebotomists performing POC Tests.
 
M05 Neonates and Children:
Sample collection from newborn to pre-adult. A detailed overview of
legal principles of law including child consent and child protection for
phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedurs.
 
M06: Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin
changes and venepuncture implications. A profile of common geriatric
blood tests. Age related problems. Procedural precautions.
 
M07 Special Procedures
Special procedures relating to patient handling and sample handling.
Drug trials and research projects.
 
M08 Special Tests and Sample Handling
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group.
 
M09 Peripheral (Advanced) Phlebotomy Tasks
A detailed look at advanced roles within a clinical environment
including group leadership, data management, QA procedures
and training.
 
M10 Alternative Environments
A step-by-step look at non-clinical phlebotomy environments.
 
PART II - CANNULATION
M11 Peripheral IV Cannulation - Introduction
Definitions - understanding terminology relating to PIVC.
IV Therapy and NMC guidelines.
 
M12 Legal & Professional Responsibilities
Legal obligations and accountability. Criminal, Civil and Contractual
law in healthcare. Vicarious Liability and your duty of care.
 
M13 Anatomy & Physiology
Sites appropriate to IV cannulation. Hand vs. arm.
Advantages and disadvantages of relevant veins.
An overview of Homeostasis and Fluid Balance.
 
M14 Hygiene and Infection Prevention Control (IPC)
Reducing healthcare-associated infections. Keeping Safe.
Bloodborne pathogens and work practice controls.
Standard Precautions. Waste disposal. Needle-stick injuries
 
M15 Indications and Advantages
When to cannulate, infusion types and benefits over alternative infusion
routes. Continuous and intermittent infusion. Prophylactic use
before procedures and in unstable patients. Contraindications.
 
M16 Equipment
Cannula types, sizes and colour coding. When to use appropriate size.
Equipment overview for total procedure.
 
M17 Vein choice for cannulation
How and when to choose the right vein. Which veins to avoid.
How to manage an unsuccessful cannulation.
 
M18 Procedures
Full procedure for cannulation including correct documentation.
 
M18: Pictorial guide to cannulation
 
M18: Video - Recap on full procedure
 
M19 Contraindications
 
When inappropriate to cannulate including patients with specific
health conditions.
 
M20 Complications
A detailed look at potential complications during and after
cannulation, including phlebitis, infections, petechiae and
haematomas. Clinical signs and corrective actions.


ONLINE (eLearning - Advanced Phlebotomy & Cannulation)

Geopace Training

Allied Health Professions (AHP)

Blood Taking

Intravenous Cannulation

Aesthetics

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

Venepuncture & Cannulation

Take your phlebotomy

qualifications to the next level ...

    Nationally Recognised Qualification

    OCN Accredited - Level 3 (advanced)

    CPD Accredited

    Covers specialised and advanced phlebotomy techniques and practices

    Comprehensively covers Peripheral IV Cannulation

    Advanced qualification - additional credits

    Download a digital certificate on completion

    Basic understanding of English language required

​

LOOKING TO ADD PRACTICAL TRAINING?

 

ALSO AVAILABLE AS SEPARATE CLASSROOM OR

VIRTUAL CLASSROOM COURSES:

​

1: Advanced Phlebotomy Course - Level 4

2: Peripheral IV Cannulation Course - Level 3

​

COMPLETION OF INTRODUCTION TO PHLEBOTOMY

COURSE RECOMMENDED BUT NOT ESSENTIAL

Advanced Phlebotomy & Cannulation Course (GPT004E) - E-LEARNING

<p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Awarding Body:&nbsp;</strong>Open College Network (OCN Credit4Learning)</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Award Level:</strong>&nbsp;Level Three (Advanced)</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Minimum Age:</strong>&nbsp;18</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry requirements:&nbsp;</strong>None. English Level 2 desirable.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Training Locations:</strong>&nbsp;E-learning - complete this course in the comfort of your own home or at work</p><hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(84, 141, 212); box-sizing: border-box;" fr-original-style=" color: rgb(84, 141, 212);">Course Overview:</span></strong></p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">It takes a very special person to care for those at the end of their life&rsquo;s journey. Yet for the terminally ill and their families, the gifts of compassion, dedication and skill are priceless treasures. This End of Life (Palliative Care) Course covers the issues and practices involved in caring for the terminally ill and is suitable for both healthcare professionals and individuals looking at optimising their care skills and practices.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">This course will help you to gain a better knowledge of the procedures and best practices which underpins end of life care. It will help you to learn about the delivery of optimal end of life care and improve your communication skills to strengthen working relationships with healthcare professionals during this period. You will also feel you have a much better understanding on how to support the friends and family of the person that you are caring for.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">In this online course, you will learn to address the ethical issues and characteristics of hospice and palliative care. You will also understand the assessment and management of pain. And you will be able to help patients and their families cope with dying, death, and the grief that follows and, in doing so, will ensure that the process is in the very best interests of the individual concerned.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">If you are an individual looking after a terminally ill relative this course bridges the divide between understanding how healthcare professionals work and understanding how your relative or friend should be managed by your support team.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">This course can also be combined with our&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Healthcare Practice (Fundamental Care Skills) Course</strong>&nbsp;which will also prepare you with a general and very solid foundation qualification in healthcare. Both qualifications combined will give you a total of 6 credits which you can also use towards other future qualifications (at many UK Colleges and Universities).</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Once completed you will immediately be able to download your pass certificate. (Your new accredited certificate will be posted to you within 6-8 weeks.)</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">The nationally recognised and accredited certificate (awarded by the Open College Network) can be added to your existing certificate credit value (cumulative credits), and these may also count towards other similar college or university courses.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">This course will perfectly supplement any medical or nursing course, however specific, and is open to anyone. At the end of each e-learning section you have up to 6 multiple choice questions to answer, with a passmark of 65%. You can re-sit each section 3 times.</p><hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(84, 141, 212); box-sizing: border-box;" fr-original-style=" color: rgb(84, 141, 212);">Is this course for me?</span></strong></p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><i fr-original-style="" style="box-sizing: border-box;">This course is suitable for you if:</i></p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">-- You are a healthcare professional or healthcare student and looking at focussing on this area of work<br fr-original-style="" style="box-sizing: border-box;">-- You are a healthcare professional looking to add a specialised qualification to your C.V.<br fr-original-style="" style="box-sizing: border-box;">-- You are an individual caring for a terminally ill relative or friend and would like to be fully aligned with current medical practices and end-of-life procedures<br fr-original-style="" style="box-sizing: border-box;">-- You are currently working in a Hospice, Care Home, Geriatric Unit or Hospital and have been advised to complete this course.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;">Add to your CPD (continual professional development) or if requested by your employer as part of your CPD or Induction Programme.<br fr-original-style="" style="box-sizing: border-box;">(Completion of this course adds to your existing credit value and awards an Advanced Level Three Certificate)</p><hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(84, 141, 212); box-sizing: border-box;" fr-original-style=" color: rgb(84, 141, 212);">What does this course cover?</span></strong></p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><i fr-original-style="" style="box-sizing: border-box;">Topics covered include:</i></p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">M01: Introduction and Course Overview<br fr-original-style="" style="box-sizing: border-box;">M02: Caring for people at the end of their life<br fr-original-style="" style="box-sizing: border-box;">M03: Palliative Care<br fr-original-style="" style="box-sizing: border-box;">M04: What is person-centred care?<br fr-original-style="" style="box-sizing: border-box;">M05: Equality, Diversity and Rights<br fr-original-style="" style="box-sizing: border-box;">M06: Planning Ahead<br fr-original-style="" style="box-sizing: border-box;">M07: End of Life Strategies and Guidelines<br fr-original-style="" style="box-sizing: border-box;">M08: Communication<br fr-original-style="" style="box-sizing: border-box;">M09: Nutrition, Hydration and Mouth Care<br fr-original-style="" style="box-sizing: border-box;">M10: Symptom Control<br fr-original-style="" style="box-sizing: border-box;">M11: Identifying the Dying Phase of Life<br fr-original-style="" style="box-sizing: border-box;">M12: The bereavement process<br fr-original-style="" style="box-sizing: border-box;">M13: Working within the Multidisciplinary Team</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Download a certificate as soon as completed.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><i fr-original-style="" style="box-sizing: border-box;">This course is also supported with a video presentation and additional support material can be downloaded as you progress through the course.</i></p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(192, 145, 0); box-sizing: border-box;" fr-original-style=" color: rgb(192, 145, 0);"><span style="color: rgb(127, 127, 127); box-sizing: border-box;" fr-original-style=" color: rgb(127, 127, 127);">Download a&nbsp;<a href="https://drive.google.com/file/d/1zDO1PzSKxk08nGsgnig5NwCmki__qCBG/view?usp=sharing" style="color: rgb(30, 126, 200); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(30, 126, 200);"></a></span><a href="https://drive.google.com/file/d/1zDO1PzSKxk08nGsgnig5NwCmki__qCBG/view?usp=sharing" target="_blank" style="color: rgb(30, 126, 200); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(30, 126, 200);">Course Itinerary</a></span><br fr-original-style="" style="box-sizing: border-box;"></strong></p><hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><img src="https://s3.amazonaws.com/images.ecwid.com/images/wysiwyg/product/20661234/206740469/1591525097385817184361/Accreditation_Strip_jpg" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p>

Awarding Body: Open College Network (OCN Credit4Learning)
Award Level: Level Three (Advanced)
Minimum Age: 18
Entry requirements: None. English Level 2 desirable.
Training Locations: E-learning - complete this course in the comfort of your own home or at work



Course Overview:
It takes a very special person to care for those at the end of their life’s journey. Yet for the terminally ill and their families, the gifts of compassion, dedication and skill are priceless treasures. This End of Life (Palliative Care) Course covers the issues and practices involved in caring for the terminally ill and is suitable for both healthcare professionals and individuals looking at optimising their care skills and practices.
This course will help you to gain a better knowledge of the procedures and best practices which underpins end of life care. It will help you to learn about the delivery of optimal end of life care and improve your communication skills to strengthen working relationships with healthcare professionals during this period. You will also feel you have a much better understanding on how to support the friends and family of the person that you are caring for.
In this online course, you will learn to address the ethical issues and characteristics of hospice and palliative care. You will also understand the assessment and management of pain. And you will be able to help patients and their families cope with dying, death, and the grief that follows and, in doing so, will ensure that the process is in the very best interests of the individual concerned.
If you are an individual looking after a terminally ill relative this course bridges the divide between understanding how healthcare professionals work and understanding how your relative or friend should be managed by your support team.
This course can also be combined with our Healthcare Practice (Fundamental Care Skills) Course which will also prepare you with a general and very solid foundation qualification in healthcare. Both qualifications combined will give you a total of 6 credits which you can also use towards other future qualifications (at many UK Colleges and Universities).
Once completed you will immediately be able to download your pass certificate. (Your new accredited certificate will be posted to you within 6-8 weeks.)
The nationally recognised and accredited certificate (awarded by the Open College Network) can be added to your existing certificate credit value (cumulative credits), and these may also count towards other similar college or university courses.
This course will perfectly supplement any medical or nursing course, however specific, and is open to anyone. At the end of each e-learning section you have up to 6 multiple choice questions to answer, with a passmark of 65%. You can re-sit each section 3 times.



Is this course for me?
This course is suitable for you if:
-- You are a healthcare professional or healthcare student and looking at focussing on this area of work
-- You are a healthcare professional looking to add a specialised qualification to your C.V.
-- You are an individual caring for a terminally ill relative or friend and would like to be fully aligned with current medical practices and end-of-life procedures
-- You are currently working in a Hospice, Care Home, Geriatric Unit or Hospital and have been advised to complete this course.

Add to your CPD (continual professional development) or if requested by your employer as part of your CPD or Induction Programme.
(Completion of this course adds to your existing credit value and awards an Advanced Level Three Certificate)



What does this course cover?
Topics covered include:
M01: Introduction and Course Overview
M02: Caring for people at the end of their life
M03: Palliative Care
M04: What is person-centred care?
M05: Equality, Diversity and Rights
M06: Planning Ahead
M07: End of Life Strategies and Guidelines
M08: Communication
M09: Nutrition, Hydration and Mouth Care
M10: Symptom Control
M11: Identifying the Dying Phase of Life
M12: The bereavement process
M13: Working within the Multidisciplinary Team
Download a certificate as soon as completed.
This course is also supported with a video presentation and additional support material can be downloaded as you progress through the course.
Download a Course Itinerary






General Nursing

Care Worker

Allied Health

Healthcare Assistant

Care

Nursing

Medicine & Nursing

End Of Life Care

Assisting patients at the end of their life's journey ...

    Nationally Recognised Qualifications

    Accredited OCN Credit4Learning - Level 3

    Accredited CPD (The CPD Certification Service)​

    Expand your horizons to include this specialised area of caring

    Comprehensively covers end of life and terminal patient care skills

    Includes support and reference material to download and keep

    No previous experience or qualification needed

    Download a certificate on completion of your online course

End of Life (Palliative Care) Course (GPT203)

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">This official BRCGS course enables participants with an in-depth understanding of the Standard in terms of the protocol, requirements and how to audit effectively. Participants will gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit. Auditing fundamentals and techniques will be discussed including the auditor competency skills required of auditors auditing against Global Food Safety Initiative (GFSI) recognised certification programmes.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how auditors with audit against the Standard. &nbsp;Participants must have a working knowledge of quality management systems and auditing within the relevant manufacturing sector, and have completed a hazard analysis and critical control points (HACCP) course of at least two days&#39; duration.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the <a href="https://www.brcgs.com/store/" target="_blank" rel="noreferrer noopener" style="color: inherit; -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Store</a>, in addition to the pre-course materials provided.&nbsp;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course you will be assessed with an exam. Successful completion of this course, including the exam, forms part of the training necessary to become a BRCGS auditor. The steps necessary to complete your training must be arranged with a BRCGS-approved certification body.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);"><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">This course is part of the</span><a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">.</span></p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course participants will be able to:&nbsp;</p><ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Explain the steps to managing an audit programme</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Describe auditing fundamentals and techniques</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Describe the scope of companies and products covered by the Standard</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of the audit</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Utilise and explain resource tools available for compliance and beneficial support from BRCGS</p></li></ul>

Course Summary

This official BRCGS Food Safety issue 9 Lead Auditor course enables participants with an in-depth understanding of the Standard in terms of the protocol, requirements and how to audit effectively. Participants will gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit. Auditing fundamentals and techniques will be discussed including the auditor competency skills required of Global Food Safety Initiative (GFSI) scheme auditors.

Active learning will be used throughout the course utilising case study-based individual and group activities to encourage critical thinking and help explain how auditors will audit against the Standard.

Successful completion of this course, including the exam, forms part of the training necessary to become a BRCGS auditor. The steps necessary to complete training must be arranged with a BRCGS approved certification body.

This course is part of the BRCGS Professional recognition programme.

Key learning objectives

Explain the steps to managing an audit programme
Describe auditing fundamentals and techniques
Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity
Describe the scope of companies and products covered by the Standard
Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of the audit
Utilise and explain resource tools available for compliance and beneficial support from BRCGS.

Who should attend

Those interested in becoming a BRCGS Auditor and who do not hold a Lead Assessor qualification*
Compliance/Technical Managers and personnel (including those from retailing and manufacturing)
Quality Managers and personnel
Operations Managers
Internal audit personnel
Site staff wishing to gain auditing skills and a deeper understanding of the Standard
Importers and exporters of food products
Foodservice staff
Retailers
Industry Consultants
Current BRCGS Auditors and Auditors of other schemes
Certification Body personnel (including scheme managers and those reviewing reports and /or corrective actions)


*Those interested in becoming a BRCGS Auditor who already hold a Lead Assessor qualification (eg FSSC 22000, IFS Food, SQF, etc) may choose to attend the 3-day Food Safety Auditor course instead of the 5-day Food Safety Lead Auditor course

Pre-requisites

To have a working knowledge of quality management systems and auditing within the relevant manufacturing sector
To have completed a hazard analysis and critical control points (HACCP) course of at least two days’ duration. If you need HACCP or HARA training, we propose various suitable courses. Have a browse at the website or get in touch for advice :)
To have carefully reviewed the Food Safety standard (appendices & glossary included) before the course starts. You can download a free (locked PDF) copy of the standard here.

Programme Outline

Day 1 | Welcome and introduction | Scope and format of the Standard | Requirements of the Standard
Day 2 | Requirements of the Standard (continued)
Day 3 | Audit protocol | BRCGS compliance and support | Auditor requirements | Practical exercises
Day 4 | Auditing fundamentals | Practical exercises
Day 5 | Auditing fundamentals (continued) | Practical exercises | Revision | Course exam

Instructor credentials

This training course is delivered by experienced BRCGS ‘approved training partners’ (ATPs) and ‘approved virtual trainers’ (AVTs). This is our lovely team of trainers.

ASK SONIA LTD

Food Safety

HACCP

Official BRCGS Food Safety Issue 9 Lead Auditor training course. 
Delivered online (Zoom) by a live BRCGS Approved Training Partner & Virtual Trainer.
Exam and Certificate fee included in the price.

BRCGS Food Safety Issue 9 - Lead Auditor (5 Days)

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">This official BRCGS course enables participants to develop a full understanding of the general principles of the requirements of the Standard and gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how auditors will audit against the Standard. &nbsp;Participants must have a working knowledge of quality management systems and auditing within the relevant manufacturing sector, and have completed a hazard analysis and critical control points (HACCP) course of at least two days&#39; duration.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the BRCGS Store, in addition to the pre-course materials provided.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course, participants will be assessed with an exam. For candidates who are already qualified as a Lead Auditor on another scheme (eg IRCA, SQF, IFS, etc) successful completion of this course, including the exam, is recognised as part of the training necessary to become a BRCGS auditor. The steps necessary to complete your training must be arranged with a BRCGS-approved certification body.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);"><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">This course is part of the</span><a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">.</span></p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course participants will be able to:&nbsp;</p><ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Describe the scope of companies and products covered by the Standard</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of the audit</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Utilise and explain resource tools available for compliance and beneficial support from BRCGS</p></li></ul>

Course Summary

This official BRCGS Food Safety issue 9 Lead Auditor course enables participants to develop a full understanding of the general principles of the requirements of the Standard and gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit.

Active learning will be used throughout the course utilising case study-based individual and group activities to encourage critical thinking and help explain how auditors will audit against the Standard.

Successful completion of this course, including the exam, forms part of the training necessary to become a BRCGS auditor. The steps necessary to complete training must be arranged with a BRCGS approved certification body.

This course is part of the BRCGS Professional recognition programme.

Key learning objectives

Explain the requirements of the Standard
Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity
Describe the scope of companies and products covered by the Standard
Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of
the audit
Utilise and explain resource tools available for compliance and beneficial support from BRCGS.

Who should attend

Those interested in becoming a BRCGS Auditor and who already hold a Lead Assessor qualification*
Compliance/Technical Managers and personnel (including those from retailing and manufacturing)
Quality Managers and personnel
Operations Managers
Internal audit personnel
Site staff wishing to gain auditing skills and a deeper understanding of the Standard
Importers and exporters of food products
Foodservice staff
Retailers
Industry Consultants
Current BRCGS Auditors and Auditors of other schemes
Certification Body personnel (including scheme managers and those reviewing reports and /or corrective actions)

*Those interested in becoming a BRCGS Auditor and who do not yet hold a Lead Assessor qualification may choose to attend the 5-day Food Lead Auditor Training course instead of the 3-day Auditor course

Pre-requisites

To have a working knowledge of quality management systems and auditing within the relevant manufacturing sector
To have completed a hazard analysis and critical control points (HACCP) course of at least two days’ duration. If you need HACCP or HARA training, we propose various suitable courses. Have a browse at the website or get in touch for advice :)
To have carefully reviewed the Food Safety standard (appendices & glossary included) before the course starts. You can download a free (locked PDF) copy of the standard here.

Programme Outline

Day 1 | Welcome and introduction | Scope and format of the Standard | Requirements of the Standard
Day 2 | Requirements of the Standard (continued)
Day 3 | Audit protocol | BRCGS compliance and support | Auditor requirements | Practical exercises | Course exam

Instructor credentials

This training course is delivered by experienced BRCGS ‘approved training partners’ (ATPs) and ‘approved virtual trainers’ (AVTs). This is our lovely team of trainers.

Auditor

Official BRCGS Food Safety Issue 9 course. 
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Food Safety Issue 9 - For Auditors (3 Days)

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">This official BRCGS course enables participants to develop a full understanding of the general principles of the requirements of the Standard. It is designed to equip delegates with the knowledge of how to successfully implement the requirements of the Standard on site. Participants will discuss activities which develop a culture to maintain compliance and learn what to expect during the process of certification, including actions needed prior to, during and after the audit.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how sites will implement the Standard.&nbsp;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the <a href="https://www.brcgs.com/store/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Store</a>, in addition to the pre-course materials provided. It is advised participants must have working knowledge of HACCP.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course, participants will be assessed with an exam.&nbsp;</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);"><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">This course is part of the</span><a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">.</span></p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course participants will be able to:&nbsp;</p><ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Explain what is required to comply with the requirements of the Standard</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Describe the scope of companies and products covered by the Standard</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Describe what to expect from your BRCGS audit&nbsp;</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Prepare for an audit to the Standard</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Apply resource tools available for compliance and support from BRCGS</p><br fr-original-style="" style="box-sizing: border-box;"></li></ul>

Course Summary

This official BRCGS Food Safety course enables participants to develop a full understanding of the general principles of the requirements of the Standard. It is designed to equip delegates with the knowledge of how to successfully implement the requirements of the Standard on site. 

Participants will discuss activities which develop a culture to maintain compliance and learn what to expect during the process of certification, including actions needed prior to, during and after the audit.

This course is part of the BRCGS Professional recognition programme.

Key learning objectives

Explain what is required to comply with the requirements of the Standard
Describe the scope of companies and products covered by the Standard
Describe what to expect from your BRCGS audit
Prepare for an audit to the Standard
Apply resource tools available for compliance and support from BRCGS.

Who should attend

Technical Managers and personnel (including those from retailing and manufacturing) 
Quality Managers and personnel,
Operations Managers 
Internal audit personnel 
Importers and exporters of food products 
Foodservice staff 
Industry Consultants

Pre-requisites

To have working knowledge of HACCP
To have carefully reviewed the Food Safety standard (appendices & glossary included) before the course starts. You can download a free (locked PDF) copy of the standard here.

Programme Outline

Day 1 | Welcome and introduction | Scope and format of the Standard | Requirements of the Standard
Day 2 | Requirements of the Standard (continued) | Course exam

Instructor credentials

This training course is delivered by experienced BRCGS ‘approved training partners’ (ATPs) and ‘approved virtual trainers’ (AVTs). This is our lovely team of trainers.

BRCGS Food Safety Issue 9 - For Sites (2 Days)

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> MG, YA, ADULT FICTION, ADULT NON-FICTION, NON-FICTION FOR 7+</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Megan Carroll</strong> is looking for writers in a variety of areas, and from a wide range of backgrounds &ndash; she is particularly keen to hear from Black, Asian, and LGBTQIA+ writers. Her main areas of focus this year are adult fiction and non-fiction, as well as non-fiction for 7+, and MG and YA fiction.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In Fiction, Megan is keen to see high-concept love stories (think <em fr-original-style="" style="box-sizing: border-box;">The Flat Share</em> or <em fr-original-style="" style="box-sizing: border-box;">The Lock In</em>) for both commercial and reading group readers. She&rsquo;d love to see those familiar romance tropes &ndash; enemies to lovers, friends to lovers, love triangles, forbidden love etc. &ndash; with underrepresented characters at the centre.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She is also looking for historical fiction and gothic horror (think Laura Purcell, Stacey Halls and Silvia Moreno-Garcia) &ndash; anything that has a creepy, uneasy undertone is likely for Megan&rsquo;s list.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Megan is also actively looking for upmarket fiction and would love to see layered family drama, contemporary stories about life today and darkly comic novels that explore a specific time, place or experience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In Non-Fiction, Megan is keen to hear from experts in their field talking about topics relating to film, music, true crime, popular culture, history and issues from largely unrepresented perspectives. She is keen to see memoir, narrative non-fiction and essay collections.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In Children&rsquo;s and YA, she is keen to see contemporary YA with humour, and romance at the heart &ndash; fun and emotional stories that appeal to the interests and issues of the teenage readers. She&rsquo;d also love to see thrillers and horror stories for this age group too. It&rsquo;s unlikely that high fantasy novels for YA readers will be right for her, but she is keen to see stories with fantasy elements in a real world setting.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On the younger end, Megan is looking for funny, contemporary middle grade &ndash; think Louise Rennison and Karen McCombie &ndash; and anything creepy and spooky for 8-12 year old readers too. She&rsquo;d love to find something like <em fr-original-style="" style="box-sizing: border-box;">Lemony Snicket&rsquo;s A Series of Unfortunate Events</em> and is keen to find original adventure stories in both fantasy and realistic settings.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 64);">Megan would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.</strong>
</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Megan is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Thursday 5 September 2024</strong></p>

LOOKING FOR: MG, YA, ADULT FICTION, ADULT NON-FICTION, NON-FICTION FOR 7+

Megan Carroll is looking for writers in a variety of areas, and from a wide range of backgrounds – she is particularly keen to hear from Black, Asian, and LGBTQIA+ writers. Her main areas of focus this year are adult fiction and non-fiction, as well as non-fiction for 7+, and MG and YA fiction.

In Fiction, Megan is keen to see high-concept love stories (think The Flat Share or The Lock In) for both commercial and reading group readers. She’d love to see those familiar romance tropes – enemies to lovers, friends to lovers, love triangles, forbidden love etc. – with underrepresented characters at the centre.

She is also looking for historical fiction and gothic horror (think Laura Purcell, Stacey Halls and Silvia Moreno-Garcia) – anything that has a creepy, uneasy undertone is likely for Megan’s list.

Megan is also actively looking for upmarket fiction and would love to see layered family drama, contemporary stories about life today and darkly comic novels that explore a specific time, place or experience.

In Non-Fiction, Megan is keen to hear from experts in their field talking about topics relating to film, music, true crime, popular culture, history and issues from largely unrepresented perspectives. She is keen to see memoir, narrative non-fiction and essay collections.

In Children’s and YA, she is keen to see contemporary YA with humour, and romance at the heart – fun and emotional stories that appeal to the interests and issues of the teenage readers. She’d also love to see thrillers and horror stories for this age group too. It’s unlikely that high fantasy novels for YA readers will be right for her, but she is keen to see stories with fantasy elements in a real world setting.

On the younger end, Megan is looking for funny, contemporary middle grade – think Louise Rennison and Karen McCombie – and anything creepy and spooky for 8-12 year old readers too. She’d love to find something like Lemony Snicket’s A Series of Unfortunate Events and is keen to find original adventure stories in both fantasy and realistic settings.

Megan would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.

(In addition to the paid sessions, Megan is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: Tuesday 26th August 2025 at 9am UK BST

I Am In Print

Fiction Writing

SOLD OUT! 1st September Megan Carroll #Agent121. Looking for: MG, YA, ADULT FICTION, NON-FICTION

<p data-key="1" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="2" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="2:0" fr-original-style="" style="box-sizing: border-box;">This training is for lawyers who may come into contact with vulnerable people through their work. In particular, it is aimed at those who hold legal aid contracts and must meet the requirements of the Specialist Quality Mark (SQM) standard in respect of safeguarding.</span></span></p><p data-key="3" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="4" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="4:0" fr-original-style="" style="box-sizing: border-box;">Everyone has the right to be kept safe from harm, abuse or neglect. We all have obligations to ensure that vulnerable people are protected and that we have appropriate procedures in place to ensure that abuse is identified and reported.&nbsp;</span></span></p><p data-key="5" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="6" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="6:0" fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/cd74539b-d6a2-46d2-9df6-1144792fca8b/04d77e7e-bb36-43ed-b0c6-307136279b22/original.png" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable">We will help you to understand the following;</span></span></p><ul data-key="7" data-slate-fragment="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" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li data-key="8" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="9" fr-original-style="" style="box-sizing: border-box;">What is safeguarding?</span></li><li data-key="10" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="11" fr-original-style="" style="box-sizing: border-box;">The different types of abuse</span></li><li data-key="12" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="13" fr-original-style="" style="box-sizing: border-box;">Example signs of abuse, harm and neglect</span></li><li data-key="14" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="15" fr-original-style="" style="box-sizing: border-box;">What action should be taken if abuse is suspected</span></li><li data-key="16" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="17" fr-original-style="" style="box-sizing: border-box;">The SQM requirements</span></li><li data-key="18" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="19" fr-original-style="" style="box-sizing: border-box;">What a Safeguarding Policy should include</span></li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="22" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="22:0" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></span></h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="24" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="24:0" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for staff of all levels, from support staff to senior partners.</span></span></p><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="JTdCJTIyb2JqZWN0JTIyJTNBJTIyZG9jdW1lbnQlMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJoZWFkaW5nLXRocmVlJTIyJTJDJTIyZGF0YSUyMiUzQSU3QiUyMmNsYXNzTmFtZSUyMiUzQW51bGwlN0QlMkMlMjJub2RlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMnRleHQlMjIlMkMlMjJsZWF2ZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMkNvdXJzZSUyME5vdGVzJTIyJTJDJTIybWFya3MlMjIlM0ElNUIlNUQlN0QlNUQlN0QlNUQlN0QlMkMlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJwYXJhZ3JhcGglMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTIyY2xhc3NOYW1lJTIyJTNBbnVsbCU3RCUyQyUyMm5vZGVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIydGV4dCUyMiUyQyUyMmxlYXZlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMmxlYWYlMjIlMkMlMjJ0ZXh0JTIyJTNBJTIyQ29tcHJlaGVuc2l2ZSUyMGFuZCUyMHVwJTIwdG8lMjBkYXRlJTIwY291cnNlJTIwbm90ZXMlMjB3aWxsJTIwYmUlMjBwcm92aWRlZCUyMHRvJTIwYWxsJTIwZGVsZWdhdGVzJTIwd2hpY2glMjBtYXklMjBiZSUyMHVzZWZ1bCUyMGZvciUyMG9uZ29pbmclMjByZWZlcmVuY2UlMjBvciUyMGNhc2NhZGUlMjB0cmFpbmluZy4lMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU1RCU3RCU1RCU3RCU1RCU3RCUyQyU3QiUyMm9iamVjdCUyMiUzQSUyMmJsb2NrJTIyJTJDJTIydHlwZSUyMiUzQSUyMnBhcmFncmFwaCUyMiUyQyUyMmRhdGElMjIlM0ElN0IlMjJjbGFzc05hbWUlMjIlM0FudWxsJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJ0ZXh0JTIyJTJDJTIybGVhdmVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIybGVhZiUyMiUyQyUyMnRleHQlMjIlM0ElMjJQbGVhc2UlMjBub3RlJTIwYSUyMHJlY29yZGluZyUyMG9mJTIwdGhlJTIwY291cnNlJTIwd2lsbCUyMCUyMiUyQyUyMm1hcmtzJTIyJTNBJTVCJTVEJTdEJTJDJTdCJTIyb2JqZWN0JTIyJTNBJTIybGVhZiUyMiUyQyUyMnRleHQlMjIlM0ElMjJub3QlMjAlMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMm1hcmslMjIlMkMlMjJ0eXBlJTIyJTNBJTIyYm9sZCUyMiUyQyUyMmRhdGElMjIlM0ElN0IlN0QlN0QlNUQlN0QlMkMlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMmJlJTIwbWFkZSUyMGF2YWlsYWJsZS4lMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU1RCU3RCU1RCU3RCU1RCU3RCU1RCU3RA==" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="38" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="38:0" fr-original-style="" style="box-sizing: border-box;"><a href="https://dglegal.co.uk/the-team/amie-higgins/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Amie Higgins, Consultant, DG Legal</span></strong></a></span></span></h3><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="40" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="40:0" fr-original-style="" style="box-sizing: border-box;">Amie is a Senior Solicitor, qualified under the Law Society&rsquo;s Immigration &amp; Asylum Accreditation Scheme (IAAS) as an Advanced Caseworker and Supervisor. Amie specialises in all aspects of Immigration, Asylum and Human Rights work, with a specialism in human trafficking/modern slavery cases and working with vulnerable clients.</span></span></p><p data-key="41" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="42" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="42:0" fr-original-style="" style="box-sizing: border-box;">Amie is an experienced trainer, delivering a range of training on both legal and practice management topics.</span></span></p>

Despite being a requirement under the Money Laundering Regulations 2017 (MLR 2017), in 2023/24 the SRA found that 19% of files reviewed did not contain a client and matter risk assessment (CMRA), with a further 12% of files containing ineffective CMRAs. 

At best, the firms conducting these files were putting themselves at risk of regulatory action for failure to comply with the MLR 2017. More seriously, firms may have been facilitating money laundering through their failure to adequately assess and address the risks posed by clients and matters. 

The SRA has issued a number of significant fines to firms with no, or insufficient, CMRAs in place. In the year August 2024 to July 2025, firms were fined over £950,000 where ineffective or missing CMRAs were noted. 

Although a firm’s MLRO, MLCO or its managers bear ultimate responsibility for ensuring its compliance with the MLR 2017, it is the responsibility of all those working on behalf of the firm to conduct and document the appropriate processes and checks on a day-to-day basis. Therefore, it is imperative that all staff understand not only how to complete a CMRA, but also the importance of doing so thoroughly and correctly. 

This course will assist fee earners and support staff in confidently and competently completing client and matter risk assessments, understanding the types of risks to be identified and the importance of correctly identifying these. 

Where the SRA has found failings at firms in respect of CMRAs, it has almost unanimously also found shortcomings in other areas of AML compliance. Where concerns are raised regarding a firm’s compliance with any aspect of the MLR 2017, the SRA will probe further and look into all areas of AML compliance. For information about DG Legal’s full range of AML training courses, please visit https://dglegal.co.uk/training/upcoming-premier-training-courses/. 
Target Audience
This online course is suitable for staff of all levels, from support staff to senior partners.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.

Please note a recording of the course will not be made available.
Speaker
Paul Wightman, Consultant, DG Legal
A qualified barrister, Paul graduated in Law from Birmingham University and was called to the Bar in 1994. He subsequently spent almost 20 years working for the Law Society of England and Wales, initially within the Office for the Supervision of Solicitors, then the Legal Complaints Service (LCS), and ultimately the Solicitors Regulation Authority (SRA). Paul is adept at undertaking audits and providing succinct reports on areas for improvement and can assist firms with advice on all aspects of SRA compliance and Anti-Money Laundering procedures.

DG Legal

Completing Client and Matter Risk Assessments Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An area that many small and new businesses struggle with is developing and defining their marketing approach. Creating a marketing strategy document is something every business owner should do before you start marketing your business. This document not only helps you discover your target market, your focus for messaging, and your strengths as a business, but it can become your ultimate marketing reference guide, keeping all your promotional material consistent, concise, and clear.&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">In this 3-hour intensive webinar, we dive into the key areas of a marketing strategy document, breaking down its key sections, and equipping you with the knowledge and tools needed to go and craft your own!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">📅 Date: Tuesday 7th December&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">🕒&nbsp;Time: 10am - 1pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">📍 Venue: Online Webinar&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style='background: url("https://cdnjs.cloudflare.com/ajax/libs/emojione/2.0.1/assets/svg/1f4b7.svg"); display: inline-block; font-family: "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-weight: 400; line-height: 1; box-sizing: border-box; font-size: inherit; height: 1em; margin: -0.1em 0.1em 0.1em; min-height: 20px; min-width: 20px; vertical-align: middle; width: 1em;' fr-original-style="background: url(https://cdnjs.cloudflare.com/ajax/libs/emojione/2.0.1/assets/svg/1f4b7.svg);" fr-original-class="fr-emoticon fr-deletable fr-emoticon-img">&nbsp;</span> Cost: &pound;30PP</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In this power-packed session, we will cover:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Marketing Strategy?</li><li fr-original-style="" style="box-sizing: border-box;">Market Analysis</li><li fr-original-style="" style="box-sizing: border-box;">SWOT Analysis</li><li fr-original-style="" style="box-sizing: border-box;">Identifying Target Audiences</li><li fr-original-style="" style="box-sizing: border-box;">Analysing Competitor Landscape</li><li fr-original-style="" style="box-sizing: border-box;">Crafting Your Unique Value Proposition:</li><li fr-original-style="" style="box-sizing: border-box;">Defining Your Brand Identity</li><li fr-original-style="" style="box-sizing: border-box;">Creating Compelling Messaging</li><li fr-original-style="" style="box-sizing: border-box;">Choosing the Right Channels</li><li fr-original-style="" style="box-sizing: border-box;">Measuring Success with KPIs</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get ready for an immersive learning experience that will transform the way you approach marketing strategy!&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About the Host:&nbsp;</strong><br fr-original-style="" style="box-sizing: border-box;">Stacey Pretty &ndash; Marketing Director, Let&rsquo;s Do Marketing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/bdc6fb76-f48f-4ee1-adb0-87a4b88fa0c4/786e17a8-3713-45f9-999e-c12da4ced6dd/original.jpeg" style="width: 219px; display: inline-block; vertical-align: bottom; margin: 5px 15px 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 219px; display: inline-block; vertical-align: bottom; margin: 5px 15px 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">Stacey is the Marketing Director of Let&rsquo;s Do Marketing, a marketing consultancy and services agency which is tailored to specifically support new and small businesses with organising and fulfilling their marketing ideas. With over 17 years of marketing experience, working in both B2B and B2C environments, Stacey has extensive experience in managing, creating, and promoting a variety of products and services using both online and offline marketing tools. Understanding the challenges faced by new and small businesses, Stacey seeks to simplify the complexities of marketing, with an approach focused on effectiveness and consistency, ensuring that every marketing effort translates into tangible results. For Stacey, marketing isn&#39;t just about campaigns; it&#39;s about building relationships and fostering an excellent customer experience.</p>

An area that many small and new businesses struggle with is developing and defining their marketing approach. Creating a marketing strategy document is something every business owner should do before you start marketing your business. This document not only helps you discover your target market, your focus for messaging, and your strengths as a business, but it can become your ultimate marketing reference guide, keeping all your promotional material consistent, concise, and clear. 

In this 2.5-hour intensive webinar, we dive into the key areas of a marketing strategy document, breaking down its key sections, and equipping you with the knowledge and tools needed to go and craft your own!
Event details:
Time: 10am - 12:30pm
Location: Online (ZOOM)
Cost: £35pp
In this power-packed session, we will cover:
What is Marketing Strategy?
Market Analysis
SWOT Analysis
Identifying Target Audiences
Analysing Competitor Landscape
Crafting Your Unique Value Proposition:
Defining Your Brand Identity
Creating Compelling Messaging
Choosing the Right Channels
Measuring Success with KPIs
 Get ready for an immersive learning experience that will transform the way you approach marketing strategy!



Meet the Host: 
Stacey Pretty | Marketing Director, Let’s Do Marketing

Stacey is the Marketing Director of Let’s Do Marketing, a marketing consultancy and services agency which is tailored to specifically support new and small businesses with organising and fulfilling their marketing ideas. With over 17 years of marketing experience, working in both B2B and B2C environments, Stacey has extensive experience in managing, creating, and promoting a variety of products and services using both online and offline marketing tools. Understanding the challenges faced by new and small businesses, Stacey seeks to simplify the complexities of marketing, with an approach focused on effectiveness and consistency, ensuring that every marketing effort translates into tangible results. For Stacey, marketing isn't just about campaigns; it's about building relationships and fostering an excellent customer experience.




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Let’s Do Business Group

Marketing Strategy

Digital Marketing

Marketing Plan

An area that many small and new businesses struggle with is developing and defining their approach to marketing. Creating a marketing strategy document is something every business owner should do before you start marketing your business.

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