1331 OV courses in Edinburgh

NPORS MEWP Supervisor Awareness (N035)

NPORS Telescopic Handler Suspended Loads (N138)

Leadership is about 'getting stuff done'. This course concentrates on just that. In a complicated world, it helps leaders to ensure that the right stuff gets done at the right time and in the right way.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

What you Will Learn Plan and prioritize each day's activities in a more efficient, productive manner Establish strategies to execute priorities and overcome procrastination Understand how to make trade-offs when faced with fire drills How to set and communicate boundary conditions Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Exercise: A day in your life Resources to implement change Mind-set Tool-set Skill-set What is your time really worth? The dynamics of procrastination The myth of multi-tasking Brain Rules - how to optimize your efficiency Organization and Prioritization Time management best practices Goal setting Exercise: Identifying your priorities The importance of organization Time management framework Prioritizing time Time Management Techniques Tips for managing time Nine ways to overcome procrastination The STING technique Managing your time o Handling unplanned urgencies o Dealing with information overload Delegation and managing others' time Creating your personal action plan Summary Course summary and next steps Applying what you have learned

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

This professional one-day massage course is designed for the upper back, shoulders, upper arms, neck, scalp and finishing with the face whilst the client remains seated in an upright position. Indian head massage is one our most popular courses at a very affordable price. ​ It is an extremely effective therapy that has evolved from traditional techniques practiced in India as part of family rituals for over a thousand years.

Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.

The ability to effectively manage conflict is a core competency in the 21st-century workplace.

Managers at all levels have to be able to introduce, lead and manage change to ensure the organisational objectives of change are met.