Duration 3 Days 18 CPD hours This course is intended for Salesforce consultants and administrators Overview When you complete this course, you will be able to:Enable Field Service Lightning.Describe the capabilities and components of Field Service Lightning.Know the right questions to ask prior to implementing Field Service Lightning.Understand the steps to successfully implement Field Service Lightning In this hands-on course, you will learn about Field Service Lightning components and even have the opportunity to implement Field Service Lightning for AW Computing, our fictitious company. What is Field Service Lightning? Define Field Service Lightning Identify the challenges of field service management and how FSL can overcome those challenges Describe what connected field service looks like Explain the main components and capabilities of FSL Meet AW Computing Learn about AW Computing Understand the business reason why AW Computing has purchased FSL Plan for Field Service Lightning Learn the essential questions to ask before setting up FSL Consider FSL limitations Set Up Field Service Lightning (Long Module) Set up FSL Components and Managed Package Walk Through the FSL Process by Role View and perform FSL actions as a Service Agent View and perform FSL actions as a Dispatcher View and perform FSL actions as a Field Resource View and run FSL reports as a Supervisor / Manager
Duration 2 Days 12 CPD hours This course is intended for This is an advanced course for DBAs and technical individuals who plan, implement, and maintain Db2 11.1 databases Overview Please refer to course overview This course is designed to teach you how to:Perform advanced monitoring using the Db2 administrative views and routines in SQL queries.Manage the disk space assigned in Database Managed Storage (DMS) and Automatic Storage table spaces, including the activities of the rebalancer.Use SQL queries and Db2 commands to check the high water mark on table spaces and to monitor the rebalance operation.Utilize the REBUILD option of RESTORE, which can build a database copy with a subset of the tablespaces using database or tablespace backup images.Plan and execute the TRANSPORT option of RESTORE to copy schemas of objects between two Db2 databases.Create incremental database or tablespace level backups to reduce backup processing and backup image storage requirements.Implement automatic storage management for table spaces and storage groups or enable automatic resize options for DMS managed table spaces to reduce administration requirements and complexity.Describe the various types of database memory including buffer pools, sort memory, lock memory and utility processing memory.Adjust database or Db2 instance configuration options to improve application performance or processing efficiency.Implement Db2 Self Tuning Memory management for specific database memory areas. Advanced MonitoringDb2 Table Space ManagementDb2 Database Memory ManagementDatabase rebuild supportDb2 database and tablespace relocationDb2 Incremental Backup
Duration 1 Days 6 CPD hours This course is intended for This course is designed for users who wish to analyze Website or mobile application traffic or online advertising campaigns using Google Analytics and Standard Google Analytics reports for a variety of reasons including increasing customer reach, and increasing conversions. Overview Upon successful completion of this course, students will be able to will perform more in-depth analysis of website data by using Google Analytics reports. In this course, you will create a Google Analytics account, create multiple web properties to monitor, and tag website pages with Google Analytics tracking code. You will then create multiple views for collecting and analyzing data, and create filters, goals, and funnels for your views. You will then use Google Analytics real-time reports and dashboards to perform quick analysis of your monitored websites. Implementing Google Analytics Overview of Google Analytics Create a Google Analytics Account Tag Your Pages Configuring Google Analytics Configure Google Analytics Settings Configure Accounts, Properties, and Views Configuring Goals, Funnels, and Filters Configure Goals Configure Funnels Configure Filters Configuring Monitoring and Alerting Monitor Real-Time Reports Manage Dashboards Manage Custom Alerts Analyzing Website Traffic Analyze Web Traffic with Audience Reports Analyze Web Traffic with Acquisition Reports Analyzing Behavior and Conversions Analyze Data with Behavior Reports Analyze Data with Conversion Reports Create Reports with Google Data Studio
Duration 5 Days 30 CPD hours This course is intended for This is an advanced course for AIX system administrators, and system support individuals with at least six months of experience in AIX. Overview Perform system problem determination and reporting procedures including analyzing error logs, creating dumps of the system, and providing needed data to the AIX Support personnel Examine and manipulate Object Data Manager databases Identify and resolve conflicts between the Logical Volume Manager (LVM) disk structures and the Object Data Manager (ODM) Complete a very basic configuration of Network Installation Manager to provide network boot support for either system installation or booting to maintenance mode Identify various types of boot and disk failures and perform the matching recovery procedures Implement advanced methods such as alternate disk install, multibos, and JFS2 snapshots to use a smaller maintenance window In this course, learn advanced AIX system administrator skills focusing on availability and problem determination and learn detailed knowledge of the ODM database where AIX maintains configuration information. Day 1 Advanced AIX administration overview The Object Data Manager Error monitoring Day 2 Network Installation Manager basics System initialization: Accessing a boot image Day 3 System initialization: rc.boot and inittab LVM metadata and related problems Disk management procedures Day 4 Disk management procedures (continued) Install and cloning techniques Advanced backup techniques Day 5 Advanced backup techniques (continued) Diagnostics The AIX system dump facility
Duration 5 Days 30 CPD hours This course is intended for Project Team Members IT Support Team Members Advanced Business Analysts System Administrators Application Consultants Business Process Owners / Team Leads / Power Users Program / Project Managers Trainers Overview Learn how to design, configure, consolidate, and report with BPC Standard In this course, students learn all of the key steps to set up Consolidation based on the SAP Business Planning and Consolidation, version for SAP NetWeaver. SAP Business Planning and Consolidation Overview Describing SAP Business Planning and Consolidation Running Consolidation Tasks Implementing BPC Standard Consolidation Modeling Consolidation Structures and Reporting Configuring Environments and Dimensions Creating Models for Consolidation Creating Reports and Formats in the EPM Add-In Report on BPC Standard Data in Analysis for Office Data Collection and Preparation Collecting Transforming Data for Consolidation Scenarios Creating Consolidation Logic Configuring Reclassifications Configuring Balance Carryforward Managing Journals Consolidations and Eliminations Translating Local Currency Configuring Intercompany Matching and Booking Using the Ownership Manager Configuring Integration Rules Eliminating Intercompany Transactions Configuring Intercompany US Elimination Designing Management, Matrix, and Multiple Accounting Standard Solutions Describing Consolidation and Elimination Principles Consolidating Investments Describing Stage Consolidation Configuring Scope Variation Configuring Equity Pickup Consolidation Process Monitoring Configuring Work Status Using the Controls Monitor to Validate Data Configuring Consolidation Business Process Flows
Duration 3 Days 18 CPD hours This course is intended for Developers Architects Administrators Overview By the end of the course, you should be able to meet the following objectives: Install and configure RabbitMQ Activate and use plugins such as the web management console Implement messaging patterns and applications using the Java client Set up a cluster of RabbitMQ nodes Configure high availability appropriately Tune and optimize RabbitMQ for better performance Secure RabbitMQ This intensive instructor-led course in RabbitMQ provides a deep dive into how to install, configure, and develop applications which leverage RabbitMQ messaging. The course begins with RabbitMQ installation and general configuration. It continues with developing messaging applications using the Java APIs, and delves into more advanced topics including clustering, high availability, performance, and security. Modules are accompanied by lab exercises that provide hands-on experience Introduction to Spring Essentials Kubernetes Overview BOSH Introduction Deploy, Patch & Upgrade Deploy a simple release Inside the VM Persistent Disks Patch the OS Upgrade Nginx Entry Point Set up a jumpbox Platform Infrastructure Pave the IaaS Deploy ops manager Deploy BOSH director Containerized Workloads Deploy Pivotal Container Service Provision a Kubernetes Cluster Harbor Container Registry Application Deployment Helm Advanced BOSH Deploy a distributed system Deploy Concourse CredHub Troubleshooting Concourse Deployment Concourse Day 2 Operations
Duration 3 Days 18 CPD hours This course is intended for This course is designed for anyone currently working on Agile-based projects or having experience with other forms of project management experience and want to add Agile PM skills and knowledge to their portfolio. Anyone with any experience in project-based work, either from the customer or supplier side can benefit from this course, including but not limited to: project manager, team leaders and managers or project employees. Overview AgilePM ⢠certification is the result of collaboration between APMG-International and the DSDM Consortium. DSDM (Dynamic Systems Development Method) is the longest existing Agile method and the only Agile method aimed at managing Agile projects. It Has evolved over the years into a Project Framework, and AgilePM is a subset tailored to the Agile project manager. Students will be explained how the model is set up, how the different project activities and project roles are connected and how AgilePM handles project management. This course provides preparation for the Foundation exam of APMG. Training Day 1 - AgilePM Foundation Topics What is Agile? Choosing an appropriate Agile approach philosophy, principles and project variables preparing for success The DSDM Process Training Day 2 - AgilePM Foundation Topics The People ? DSDM Roles and Responsibilities The DSDM Products Key practices ? prioritization and timeboxes Training Day 3 - AgilePM Foundation Topics Planning and control throughout the lifecycle Other practices: facilitated workshops, modeling and iterative development
Duration 4 Days 24 CPD hours This course is intended for This is an intermediate level course for students that will perform Database Administration tasks, who plan, implement, and maintain D22 11.1 databases. Overview These skills can be developed by taking: DB2 SQL Workshop DB2 Fundamentals This course teaches database administrators to perform basic database administrative tasks using Db2 11.1. These tasks include creating database objects like tables, indexes and views, and loading data into the database with Db2 utilities like LOAD and INGEST. Various diagnostic methods will be presented, including using db2pd command options, and monitoring with SQL statements that reference Db2 monitor functions. Students will learn how to implement automatic archival for database logs and how to recover a database to a specific point in time using the archived logs. The course covers using EXPLAIN tools to review the access plans for SQL statements and adding indexes to improve SQL performance. We will cover the locking performed by Db2 and the effect the application isolation level has on locking and lock wait conditions. Students will learn how to implement database security, including adding a security administrator, SECADM user, and implement database roles to simplify security management. We will also describe implementing Db2 native encryption for a database. Overview of Db2 11.1Db2 Command Line Processor (CLP) and GUI toolsThe Db2 database manager instanceCreating Databases and Data PlacementCreating Database ObjectsMoving DataBackup and RecoveryDatabase Maintenance, Monitoring and Problem DeterminationLocking and concurrencySecurity
Duration 1 Days 6 CPD hours This course is intended for System administrators, security operations personnel including analyst and managers. Overview By the end of the course, you should be able to meet the following objectives: Describe the components and capabilities of application control. Manage and configure the Carbon Black App Control server based on organizational requirements. Create policies to control enforcement levels and agent functionality. Implement rules to support the organization's security posture. Use the Carbon Black App Control tools to understand agent and server data. This course teaches you how to use the VMware Carbon Black© App ControlTM product and leverage the capabilities to configure and maintain the system according to their organization?s security posture and organizational policies. This course provides an in-depth, technical understanding of the Carbon Black App Control product through comprehensive coursework and hands-on scenario-based labs. Course Introduction Introductions and course logistics Course objectives Login Accounts and Groups User accounts User roles Policies Modes and Enforcement Levels Rule sets Notifiers Agent side display notification use Computer Details View agent information Related views Local Approval Timed Policy Override Use case and functionality Software Approvals Methods and use cases Custom Rules Rule type and use cases Tools Meters and Alerts Events Agent and server events Baseline Drift Changes in a baseline
Duration 4.5 Days 27 CPD hours This course is intended for This intermediate course is for people who are new to the RACF component of the z/OS Security Server, and responsible for security administration. This includes people who are planning to implement RACF for the first time, and people who are security administrators in installations where RACF is already implemented. Those inexperienced z/OS users may find the course Basics of z/OS RACF Administration (ES19) more appropriate Overview Identify the security requirements of a system Evaluate the facilities and options of RACF Define users to RACF Set up a RACF group structure Use RACF to protect resources Select options to tailor RACF Evaluate and implement RACF database and performance options Identify tools available for auditing Administer the system so that it is consistent with the installation's security goals Be a more effective security administrator using the RACF component of the z/OS Security Server to define users, set up group structures, define general resources, protect z/OS data sets, & use several RACF utilities. Security and RACF overview . Administering groups and users . Protecting z/OS data sets . Introduction to user administration and delegation and general resources . RACF database, tables, and performance options . RACF utilities and exits . RACF options . Auditing the RACF environment . Storage management and RACF . Security for JES facilities . Security classification .