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Parental alienation is a complicated, problematic, specialist area of mental health, family functioning, social policy and law. Child Attachment and Family Trauma Training (CAFTT) is committed to providing modern, professional grade training in attachment/ neuropsychology, focusing on improving family functioning, professional practice, outcomes related to child development and family welfare. Attachment-Led Theory & Practice for Parental Alienation Parental alienation disrupts attachments, psycho-developmental prospects, and quality of life for hundreds of thousands of children and families. CAFTT's CPD accredited parental alienation training provides intensive, self-paced learning and multiple-choice assessment to achieve Certification in Attachment-Led Theory and Practice in Parental Alienation. PA1’s intensive and CPD-accredited parental alienation training updates typical approaches with modern attachment, family systems, and neuropsychology. Parental alienation’s vulnerabilities, triggers, strategies, behaviours, and incremental impacts on children's psychological functioning into adulthood are detailed across 16 lectures spanning 13.5 hours of learning. Currently, there appears to be little or no other accredited training in the UK. PA1 is aimed at providing an empirically structured, open access route to understanding parental alienation, and earning Continued Professional Development accreditation points in this complicated and specialist field. The process of alienation and its stages are explained in detail, alongside how each stage impacts on children and other family members. The incremental results for children and other family members are provided in short, medium and long-term form. PA1 draws on the best practice and advice of some of the world’s top experts. Your course tutors years of interaction with the UK’s family court system corroborates and compliments the established observational literature with an aetiological perspective using updated attachment, neuropsychology and child development approaches. Parental alienation is one of many types of damaging parental manipulation.And often, the manipulation and persuasion of child professionals. Understanding the processes and results of parental alienation may raise awareness and identification of other types of abuse inflicted on children and concealed by manipulation of victims and professionals. Importantly, PA1 addresses, in detail, the pathogenesis of many mental health disorders arising from family interactions. Much family pathology is trans-generational, meaning some children may be born to endure long-lasting psychological distress, in the absence of informed assessment, identification and intervention. The course has more than 13.5 hours of intensive instruction across 16 lectures, making PA1 outstanding value for money. Obtaining the same level of knowledge from other sources would, we suggest, be far more time consuming and expensive. Each lecture is arranged around addressing parental alienation as a mental health problem for the whole family unit, focusing on processes and outcomes for each family member. The lectures are dual-designed as standalone references for a fully informed presentation on important topics and to incrementally develop knowledge, not just of parental alienation but the various issues parents and professionals encounter when in the difficult position of facing, or being tasked to assist, where this type of parental manipulation may be ongoing. Who is this course for? Teachers Safeguarding Leads Medical Professionals Police Mental Health Workers Any Judicial Authority Domestic Violence Workers Parents & Family Members wishing CPD Child Welfare Officers Social Workers Family Liaison Workers Judges Children's Guardians Therapists Psychologists Community workers Family Law Professionals Here is what you get: Full course access without restrictions Structured training videos All Downloadable learning PDF & PABs checklist materials Assessments throughout the course 18 CPD Points upon successful completion of the assessments Continued Professional Development Certification
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Step into the realm of effective telephone communication with the Telephone Etiquette Online Training. Uncover the art of verbal communication, customer engagement, objection handling, and stress management. Elevate your telephone etiquette skills to deliver exceptional service and create lasting positive impressions. Learning Outcomes: Understand the nuances of telephone communication and its importance. Master verbal communication techniques to engage and connect with callers. Develop strategies to identify and serve diverse customer needs. Acquire skills to handle objections, negotiate effectively, and say 'no' professionally. Learn the art of sales by phone, message taking, and call-back strategies. Develop and perfect telemarketing scripts for successful interactions. Enhance communication etiquette in various telemarketing scenarios. Explore stress management techniques for maintaining professionalism. Why buy this Telephone Etiquette Online Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Etiquette Online Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Etiquette Online Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Aspiring Telemarketers and Sales Professionals. Customer Service Representatives Seeking Enhanced Communication Skills. Individuals Looking to Improve Their Telephone Etiquette for Better Customer Interactions. Business Professionals Interested in Delivering Outstanding Customer Service. Prerequisites This Telephone Etiquette Online Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative - $25,000 to $45,000/year. Telemarketer - $30,000 to $55,000/year. Sales Associate - $35,000 to $60,000/year. Call Center Supervisor - $40,000 to $70,000/year. Customer Experience Manager - $50,000 to $90,000/year. Course Curriculum Telephone Etiquette Online Training Telemarketing and Types of Telemarketing 00:18:00 Business Practice 01:00:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:00:00 Stress Busting 00:05:00 Campaign Delivery 01:00:00 Assignment Assignment - Telephone Etiquette Online Training 00:00:00