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Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.

Gain essential pet first aid skills with our comprehensive Pet First Aid Certificate Course. Learn to confidently respond to emergencies, administer basic care, and ensure the well-being of your furry friends. Enroll now for expert-led training and become a certified pet first aid provider. Your four-legged companions deserve the best care – be their first line of defense in times of need. Start your journey to pet safety today!

At our Food Hygiene and Safety Level 1 course, we don't just teach you the basics; we immerse you in the art of safe food handling while igniting your passion for cooking! Take on a culinary journey that transcends the boundaries of taste and ventures into the realm of safety mastery. It's not just about cooking; it's about orchestrating a symphony of flavours in a kitchen that's as clean as a Michelin-starred dining room. Key Points: Targeted at junior to senior-level professionals in catering and hospitality. Focuses on skills and theoretical knowledge for maintaining food hygiene and safety standards. Compliance with the Food Safety Act 1990 is a central objective. Aims to achieve a five-star national hygiene rating for businesses. Emphasises the importance of all catering professionals being trained in food hygiene. Covers risks and hazards associated with food preparation and service. The comprehensive course includes an in-depth understanding of best practice procedures. Teaches effective supervision of food hygiene safety and staff training. Instructs on implementing and monitoring robust food safety management systems. Addresses minimising the risk of food hazards and controlling contamination. Highlights the maintenance of an excellent standard of personal hygiene. Key Features: CPD Certified Food Hygiene and Safety Level 1 course Developed by Specialist Lifetime Access As we navigate the gastronomic landscape of food hygiene, we dive deep into the untold stories behind food poisoning and other maladies that lurk in the shadows. From waste disposal intricacies to the art of thorough cleaning and disinfection, we sculpt a narrative that transforms you into a guardian of culinary sanctity. And in the final chapter, we spotlight the unsung hero of every kitchen - personal hygiene. Discover the secrets of a chef whose prowess extends beyond the stove, one who understands that the key to culinary greatness lies not just in the recipe, but in the meticulous dance of cleanliness and care. Enrich your culinary saga with this indispensable lore, for the taste of triumph is seasoned with the wisdom of safety. Course Curriculum Food Hygiene and Safety Level 1 Course: Module 01: Fundamentals of Food Safety Module 02: Foodborne Illnesses and Other Health Risks Module 03: Contamination Prevention Module 04: Waste Management, Cleaning, and Disinfection Module 05: Personal Hygiene Practices Learning Outcomes After completing this Food Hygiene and Safety Level 1 Course, you will be able to: Identify key principles in food hygiene and safety regulations and guidelines. Recognise symptoms and sources of common foodborne illnesses. Understand methods to prevent and control food contamination. Demonstrate proper waste disposal, cleaning, and disinfection techniques. Apply personal food hygienepractices to ensure safe food handling. Evaluate potential risks in food handling and propose preventive measures. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Food Hygiene and Safety Level 1 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Hygiene and Safety. Moreover, this course is ideal for: Individuals working in food service and catering. Employees in retail food establishments. Those seeking a foundational understanding of food hygiene and safety. Home cooks and food enthusiasts who wants to know about food hygiene and safety. Entry-level staff in the hospitality industry. Requirements There are no requirements needed to enrol into this Food Hygiene and Safety Level 1course. We welcome individuals from all backgrounds and levels of experience to enrol into this Food Hygiene and Safety Level 1 course. Career path After finishing this Food Hygiene and Safety Level 1 course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Food Hygiene and Safety Level 1 are: Food and Beverage Assistant. Kitchen Assistant. Catering Assistant. Retail Food Handler. Food Service Worker. Hospitality Support Staff. Certificates Digital certificate - Included Will be downloadable when all lectures have been completed.

This Introduction to Database Design course teaches the basis of relational database design and explains how to make a good database design and become an expert on it. Designing a database is quite simple, but you've to understand a few rules before jump onto it. It is essential to know about these rules, otherwise, you will tend to make errors. If you find it hard to deal with database, scripts and all the technical parts, then this comprehensive course is just for you. The course includes the followings: Creating database and database users Introduction of data, different data types, foreign key constraints, and other relevant concepts used to create the best database Importing database tables Explore all types of relationships Designing all types of relationships within a database. Learn three common forms of database normalisation Application of database for the business purpose And much more... What Will I Learn? What is a database Understand different types of databases Understand normalization Assign relationships Eliminate repetition Relate tables with IDs Design rules Requirements Basic Microsoft Windows training or equivalent experience Who is the target audience? Students just getting started with designing databases and those who have been designing databases but looking for tips on more effective design Introduction Introduction FREE 00:03:00 Database Basics Overview 00:01:00 What is a Database? 00:03:00 Different Types of Databases 00:12:00 The Process of Database Design 00:08:00 Normalizing Overview - Normalizing 00:01:00 What is Normalization? 00:02:00 Basic Steps to Normalization 00:05:00 A. Brainstorm 00:01:00 B. Organize 00:03:00 C. Eliminate Repetition 00:12:00 D. Assign Relationships 00:01:00 D1. One to One Relationship 00:06:00 D2. One to Many Relationship 00:04:00 D3. Many to Many Relationship 00:06:00 Relating Tables with IDs 00:02:00 Examples of Bad Design 00:15:00 Examples of Good Design 00:06:00 Design Rules 00:05:00 Conclusion Conclusion 00:04:00 Course Certification

Have you ever felt powerless in the face of anger? If so, this practical and highly informative course is for you – learn how to take back control… Accredited CPD: 6 hours Distressing, inappropriate and often violent expressions of anger, frustration and rage are on the increase in all areas of public and private life causing mental ill-health, stress, misery and sometimes even physical injury and death – but it doesn’t have to be this way. Learning how to manage anger effectively is key to maintaining a positive mindset and healthy relationships… Having done several courses over the years on handling aggression, I was surprised at how much I could learn from this online anger management courseREGISTERED CARE MANAGER Why take this course The best way to help yourself and others is to understand the causes, triggers and behaviour patterns of anger, and learn the effective techniques for diffusing and coping with aggressive situations. Leading expert Joe Griffin’s online anger management course gives you all of the valuable techniques and the information you need. It covers: anger and health; anger at work; anger in school; road rage; anger and personal safety; anger in relationships; aggressive public out-bursts of rage and much more. It also contains essential information – that will help to keep you safe – if you deal with the general public or work with people suffering from anger disorders. This excellent, well-structured online Anger Management course brings much of what I’m learning into context through practical examples and case histories. Useful in my personal life as well as my working relationshipsLISE BRATTON, EDITOR/ DESIGNER What will you learn Enhanced personal safety in potentially dangerous situations A new ‘toolbox’ of effective anger management strategies for calming down and dealing with angry people Greater understanding about the relationship between anger and emotional and physical health Insight into what triggers your own anger – and how to control it Better communication and conflict resolution skills The Five Myths about anger – that everyone needs to know Information about the effects of anger on our minds and bodies Ways to diffuse potentially violent situations Three invaluable techniques for disarming criticism Why people react aggressively without thinking of the consequences The difference between healthy and destructive anger Understanding road-rage – and how to reduce it The importance of helping children to manage their anger better A better understanding of why anger and aggression are on the increase Ways to inoculate yourself against stress build-up How to deal with passive aggression What makes a ‘rage-aholic’ – why getting angry can become addictive Using non-verbal signals to diffuse situations Improved treatment strategies for helping patients and clients master their uncontrolled anger Course notes Accredited CPD certificate, that also counts towards the Human Givens Diploma and much more… Counts towards a Diploma By taking this course, you could be on your way to completing Part 1 of the Human Givens Diploma – a flexible, part-time psychotherapy course which will deepen your psychological knowledge and increase your ability to help people effectively and quickly. Learn more > Course Programme Part 1Why anger and aggression are on the increase Part 2How to effectively control your own anger Part 3Coping effectively with other people's anger Part 4The aggression inhibition reflex Who is this course suitable for? If you deal professionally with members of the public in difficult, stressful circumstances, this course – presented without jargon – is for you If you counsel or treat angry people, this training is for you If anger is affecting you personally – or you would simply like to deepen your understanding of anger and its effects – this course will be of benefit to you too What's included? 13 Videos 21 Quizzes PDF Course notes Life-long access CPD Certificate Course format The Effective Anger Management online training course is split into 4 modules, each of which are broken down further into different sections containing filmed lectures given in English by the tutor, Joe Griffin. Each film clip is followed by a short series of multiple choice questions. These are designed to help you think about and absorb the course content and to check that you have understood the main points of that section before proceeding to the next. There are also course notes for you to download, plus additional reading information and helpful links. The online course comes with life-long access so you can take as long as you like to work your way through the course and can view it as many times as you like. Once you have completed the online training course, you will receive an accredited CPD certificate, which counts towards Part 1 of the Human Givens Diploma. This course has been independently assessed by the internationally recognised CPD Standards Office for 6 hours of CPD training. Meet your tutor Joe Griffin Joe Griffin is a psychologist with many years’ experience both in psychotherapeutic practice and in training psychotherapists. Read more

Explore the intricate world of Forensic Anthropology in our comprehensive course, covering human osteology, trauma analysis, forensic archaeology, and more. Delve into case studies, gain hands-on experience, and master the integration of forensic anthropology with broader forensic science methodologies. Elevate your expertise, navigate expert testimony, and become a vital contributor to solving real-world mysteries. Uncover the secrets of skeletal identification and the ethical considerations in human rights investigations. Join us on a journey through the techniques and case studies that define Forensic Anthropology.

Register on the EYFS and Key Stage 1 & 2 Teaching Assistant today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The EYFS and Key Stage 1 & 2 Teaching Assistant course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The EYFS and Key Stage 1 & 2 Teaching Assistant course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the EYFS and Key Stage 1 & 2 Teaching Assistant course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content **Early Years Teaching** Module 01: Introduction to EYFS 00:15:00 Module 02: Importance of Early Years in Development 00:22:00 Module 03: EYFS Teaching Techniques 00:17:00 Module 04: Working as an EYFS Teacher 00:21:00 Module 05: Promoting Learning and Development 00:33:00 Module 06: Children Having Special Education Needs or Disabilities 00:19:00 Module 07: Parents' Guide to the Early Years Foundation Stage 00:12:00 Module 08: Welfare Requirements 00:19:00 Module 09: The EYFS Educational Philosophies and Privileges 00:16:00 Module 10: Registration, Inspection, and Quality Improvement 00:13:00 Module 11: EYFS Framework in 2021 00:13:00 KS1 and KS2 Teaching Assistant Module 01: Primary Education in the UK 00:36:00 Module 02: Responsibilities, Qualifications and Skills 00:15:00 Module 03: Children with Special Educational Needs 00:26:00 Module 04: National Curriculum in England 00:14:00 Module 05: Types of Schools in the UK 00:15:00 Module 06: Child Development 00:13:00 Module 07: Moving to Key Stage 1 from EYFS 00:19:00 Module 08: Starting at Key Stage 1 00:29:00 Module 09: English Requirements at Key Stage 1 00:35:00 Module 10: English Requirements at Key Stage 2 00:34:00 Module 11: English Teaching Strategies 00:40:00 Module 12: Mathematics for Key Stage 1 00:29:00 Module 13: Mathematics for Lower Key Stage 2 00:26:00 Module 14: Mathematics for Upper Key Stage 2 00:31:00 Module 15: Teaching Strategies for Mathematics 00:25:00 Module 16: Science for Key Stage 1 00:17:00 Module 17: Science for Key Stage 2 00:38:00 Module 18: Science Teaching Strategies 00:23:00 Module 19: Geography and History Study Program 00:31:00 Module 20: Geography and History Teaching Strategies 00:20:00 Module 21: Other Primary Subjects for Key Stage 1 00:28:00 Module 22: Other Primary Subjects for Key Stage 2 00:31:00 Assignment Assignment - EYFS and Key Stage 1 & 2 Teaching Assistant 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview This comprehensive course on Augmented Reality will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Augmented Reality comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Augmented Reality. It is available to all students, of all academic backgrounds. Requirements Our Augmented Reality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 7 lectures • 01:59:00 total length •Introduction to Augmented Reality: 00:21:00 •Augmented Reality in Education: 00:15:00 •Augmented Reality in Business: 00:16:00 •Augmented Reality in Medicine: 00:24:00 •Other Key Applications of AR: 00:23:00 •Assessing the Future of Augmented Reality: 00:20:00 •Assignment - Augmented Reality: 00:00:00

A comprehensive introduction to the modern microservices architecture based on the most popular technologies such as .NET Core, Docker, Kubernetes, Istio Service Mesh, and many more.