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Overview This comprehensive course on Youth Mental Health will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Youth Mental Health comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Youth Mental Health. It is available to all students, of all academic backgrounds. Requirements Our Youth Mental Health is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 14 lectures • 06:03:00 total length •Module 01: Introduction to Mental Health: 00:23:00 •Module 02: Child Psychology: 00:30:00 •Module 03: Attachment and Relationship Building in Childhood: 00:51:00 •Module 04: Impacts of Separation and Loss on Attachment: 00:29:00 •Module 05: Factors that Influence Development: 00:42:00 •Module 06: Mental Health Problems in Young and Adults: 00:16:00 •Module 07: Other Mental Health Problems in Young and Adults: 00:18:00 •Module 08: Autism, ADHD and Dyslexia in Young and Adults: 00:29:00 •Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults: 00:31:00 •Module 10: The Self Harming Behaviour: 00:20:00 •Module 11: Mental Health Treatment and Medicine: 00:21:00 •Module 12: Mental Health over Life Span and Society in the UK: 00:17:00 •Module 13: Mental Health Related Legislations in the UK: 00:36:00 •Assignment - Youth Mental Health: 00:00:00

Overview Gain an ultimate understanding of child psychology and learn how to confront the challenging behaviours in young people productively by attending the comprehensive Challenging Behaviour in Young People - Level 4 course.The advanced Challenging Behaviour in Young People - Level 4 course aims to equip you with a solid understanding of child psychology and expertise in dealing with them efficiently. You'll learn about the scope of child development in different environmental contexts, psychological development stages, reasons for challenging behaviour, impacts of separation and attachment, parenting styles, psychological disorders, and many more. You'll also be trained on psychotherapeutic methods to treat the disorders. Propel your career forward in the relevant sector by enrolling today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Challenging Behaviour in Young People - Level 4. It is available to all students, of all academic backgrounds. Requirements Our Challenging Behaviour in Young People - Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 03:27:00 total length •Child Psychology: 00:31:00 •Attachment and Relationship Building in Childhood: 00:13:00 •Impacts of Separation and Loss on Attachment: 00:08:00 •Factors that Influence Development!: 00:38:00 •Mental Health Problems in Young and Adults: 00:17:00 •Other Mental Health Problems in Young and Adults: 00:06:00 •Autism, ADHD and Dyslexia in Young and Adults: 00:12:00 •Dealing With Autism, ADHD and Dyslexia in Young and Adults: 00:12:00 •The Self Harming Behaviour: 00:08:00 •Mental Health Treatment and Medicine: 00:22:00 •Mock Exam - Challenging Behaviour in Young People - Level 4: 00:20:00 •Final Exam - Challenging Behaviour in Young People - Level 4: 00:20:00

Overview For the definitive and certified training in Human Resources, take this training and drive your company to its full potential. This comprehensive course offers an in-depth overview of all the factors and practices that control and influence HR in an organisation. The HR Practice Essentials Level 4 course delivers a masterclass in HR principles and will swiftly enable you to become a skilled practitioner in the area. You will be taught how to capture and analyse essential performance statistics. Additionally, you will learn how to support change, recruit staff, reward employees, manage business relations, organise training, and all the other duties that an HR manager will uphold. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this HR Practice Essentials Level 4. It is available to all students, of all academic backgrounds. Requirements Our HR Practice Essentials Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 14 lectures • 04:21:00 total length •Module 01: Introduction to Human Resource: 00:17:00 •Module 2: Employee Recruitment and Selection Procedure: 00:32:00 •Module 3: Skills of an Effective Administrator: 00:17:00 •Module 4: Employee Training and Development Process: 00:22:00 •Module 5: Performance Appraisal Management: 00:19:00 •Module 6: Employee Relations: 00:14:00 •Module 7: Motivation and Counselling: 00:19:00 •Module 8: Ensuring Health and safety at the Workplace: 00:17:00 •Module 9: Employee Termination: 00:15:00 •Module 10: Business Etiquette: 00:21:00 •Module 11: Employer Record and Statistics: 00:11:00 •Module 12: Business Telephone Skills: 00:21:00 •Module 13: Representing Your Boss and Company: 00:36:00 •Assignment - HR Practice Essentials Level 4: 00:00:00

Overview ♛ 05 Blockbuster Courses + Free PDF CPD Accredited Certificate - All in a Single Purchase ♛ Amid an ever-evolving healthcare sector, the UK is a beacon of advancement and opportunity. Delving into the "Level 3 Human Anatomy, Physiology and Medical Terminology Diploma" paves the way to harnessing these opportunities, offering insights into the wondrous human body, its intricate systems, and its vast medical terminology. With an aging population and consistent demand for healthcare professionals, mastery in anatomy and physiology opens numerous doors in the medical field. Be a part of the future, decode the marvels of the human body, and embark on a journey towards excellence in the healthcare industry. Accelerate your professional development by joining the Level 3 Human Anatomy, Physiology and Medical Terminology Diploma bundle to address your hurdles! Broaden your knowledge base and sharpen your skills for achievement with the Level 3 Human Anatomy, Physiology and Medical Terminology Diploma bundle. Aimed at developing advanced competencies, this bundle secures a bright future for you. It's particularly advantageous for professionals who are eager to dominate in their fields and who value continual learning. The courses we are offering in this Human Anatomy, Physiology and Medical Terminology Diploma bundle are: Course 01: Anatomy and Physiology of Human Body Course 02: Medical Terminology Training Course 03: Basic Biology Course 04: Medical Law Course 05: Public Health and Safety In this Level 3 Human Anatomy, Physiology and Medical Terminology Diploma bundle, you will get step-by-step lessons from industry experts. Enrol today and complete the Level 3 Human Anatomy, Physiology and Medical Terminology Diploma bundle to achieve a certificate that can transform your career. Become proficient in Level 3 Human Anatomy, Physiology and Medical Terminology Diploma by grasping all the essential knowledge from our premium course. Everything you need to learn to boost your career is packed into this Level 3 Human Anatomy, Physiology and Medical Terminology Diploma bundle. Even if you are a complete beginner and have no prior knowledge of Level 3 Human Anatomy, Physiology and Medical Terminology Diploma, you will find this bundle very intuitive and easy to follow. The Level 3 Human Anatomy, Physiology and Medical Terminology Diploma bundle has been designed and developed by experts in the field to keep you engaged with its innovative modules and encourage you to study the course to the end. While studying this Level 3 Human Anatomy, Physiology and Medical Terminology Diploma bundle, you can ask them if you have any questions via live chat or email. An expert tutor will promptly answer all your queries to ensure you understand each lesson in the Level 3 Human Anatomy, Physiology and Medical Terminology Diplomacourse perfectly. In this Level 3 Human Anatomy, Physiology and Medical Terminology Diploma bundle, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills that are in high demand among UK employers, which will help to kickstart your Level 3 Human Anatomy, Physiology and Medical Terminology Diploma career. Each course within this bundle is divided into several meticulously crafted modules, offering you a thorough and extensive learning journey. Upon successfully completing the Level 3 Human Anatomy, Physiology and Medical Terminology Diploma bundle, an instant e-certificate will be displayed in your profile, which you can request as a testament to your newly acquired skills and knowledge. Distinguish yourself from others and gain the training needed for your desired job. Achieve your aspirations and prepare for your ideal job with this thorough Level 3 Human Anatomy, Physiology and Medical Terminology Diploma bundle. This bundle covers essential topics in order to progress in your chosen career. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the [Course Title] bundle, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the [Course Title] bundle, you will immediately get your CPD-accredited digital certificate for £5.99 (each). To get the hardcopy certificate for £12.99 (each), you also have to pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Level 3 Human Anatomy, Physiology and Medical Terminology Diploma is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Level 3 Human Anatomy, Physiology and Medical Terminology Diploma course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career path The certification and skills you get from this Level 3 Human Anatomy, Physiology and Medical Terminology Diploma Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Description: Dyslexia and Dementia Awareness Diploma course will give an understanding of the range and benefits of social interactions in dementia care. This qualification is aimed at students who want to develop their knowledge of dyslexia and dementia care. Students will discover various approaches and how to support these, as well as the importance of promoting identity and inclusion. It is ideal for students already employed in the health and social care sector who wish to upskill. Students develop an in-depth understanding of dementia and its effects. Students will also investigate how individuals with dementia can engage in activity and occupation. Students will develop their understanding of the principles of equality, diversity and inclusion within the context of dementia care. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Dyslexia Basics What is Dyslexia? 01:00:00 Identifying Dyslexia 00:30:00 Co-occurring Conditions 00:30:00 Diagnosing Dyslexia 00:30:00 Creating Dyslexia Friendly Environment 00:30:00 Solutions for Dyslexia 00:30:00 Adult Dyslexia What Is Adult Dyslexia? 00:30:00 What Strengths Do Dyslexic People Have? 00:30:00 How Do I Know That I'm Dyslexic? 00:30:00 Where Can I Be Assessed? 00:30:00 Is Specialist Tuition Available? 00:30:00 Compassion For People With Dyslexia 00:15:00 How Can I Afford The Help Available To Me? 00:15:00 Stories From Others With Dyslexia 00:30:00 Tips To Help With Adult Dyslexia 01:00:00 Tips and Help In Remembering Numbers 00:30:00 Confusing 'B' and 'D' 00:30:00 Spelling And Grammar Tips 01:00:00 Using Color While Dyslexic 00:15:00 Tips At Work Or School 00:30:00 Other Resources 00:15:00 Conclusion 00:15:00 Dementia Awareness Introduction 01:00:00 Awareness and Misunderstanding 00:30:00 Symptoms of Dementia 01:00:00 Prevention and Treatment 01:00:00 The Impact Of Stigma 01:00:00 Caring for Dementia Victims 02:00:00 Home Adaptations for People with Dementia 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Reveal the secret behind a spotless smile and fresh breath with our Oral Healthcare Training course. This course will educate you on oral healthcare. It allows you to take excellent care of your oral cavity and protect yourself from tooth decay, gum problems and other issues. The Oral Healthcare Training course will help you gain a better understanding of oral healthcare. From the informative modules, you will be introduced to the anatomy and physiology of the oral cavity. In addition, you will learn about common oral health problems and be able to take preventive measures. Furthermore, the course will help you learn about dental care procedures and enhance your knowledge of oral maintenance. After the course, you will be able to take proper care of your oral health and also show others. Enrol now! Course Preview Learning Outcomes Understand the importance of oral health Learn about the anatomy and physiology of the oral cavity Explore common oral health issues and essentials of preventive dentistry Enhance your knowledge about dental care procedures Deepen your knowledge of oral health and nutrition Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Oral healthcare Oral hygiene maintenance Who Should Take This Oral Healthcare Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Oral Healthcare Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Oral Healthcare Training Certification After completing and passing the Oral Healthcare Training course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Oral Healthcare Training will equip you with effective skills and abilities and help you explore career paths such as  Dental Assistant Healthcare professional Teacher Caregiver Module 01: Introduction to Oral Health Care Introduction to Oral Health Care 00:14:00 Module 02: Fundamentals of Oral Health Fundamentals of Oral Health 00:12:00 Module 03: Common Oral Health Issues Common Oral Health Issues 00:18:00 Module 04: Preventive Dentistry Preventive Dentistry 00:18:00 Module 05: Oral Health Promotion in Children Oral Health Promotion in Children 00:14:00 Module 06: Oral Health Care for Special Populations Oral Health Care for Special Populations 00:15:00 Module 07: Dental Care Procedures Dental Care Procedures 00:17:00 Module 08: Oral Health and Nutrition Oral Health and Nutrition 00:20:00 Module 09: Oral Health Maintenance and Beyond Oral Health Maintenance and Beyond 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This comprehensive course will give you a broad knowledge of domestic abuse and violence and its impact on adults and children. You will learn post-escape abuse symptoms, trauma bonding, and Stockholm syndrome. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the definition of domestic abuse Know physical and emotional abuse in domestic abuse Understand terms such as coercive control, financial abuse, stalking, and sexual abuse Know the factors that can increase the risk of domestic abuse and violence Learn the impact of domestic abuse on adults and children Understand post escape abuse symptoms and trauma bonding Learn Stockholm syndrome Know the steps in healing and healing practices such as Yoga practices, nutritional practices, and singing practices Understand political and government abuse violence Learn how to manipulate the world Know human resiliency, surviving political abuse, and thriving Domestic Violence and Abuse Course Overview This awareness of domestic abuse and violence course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This extensive course will help you understand the steps in healing and healing practices such as breathing, Reiki, singing techniques, zen meditation, and a guided mantra. You will study best practices to combat domestic abuse and violence and local services for help in an emergency. By the end of the course, you will learn everything about domestic abuse and violence, its impact on adults and children, and the best methods and approaches to combat domestic abuse. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Who should take this course? This domestic domestic violence and abuse course online course is ideal for those who want to have a clear understanding of domestic abuse and violence and learn steps to combat them. It is suitable for anyone who wishes to report any suspicious activity at home to the concerned authority or anyone who is a victim of domestic violence and wants to safeguard themselves from the culprit. Entry Requirement There are no academic entry requirements for this awareness of domestic abuse and violence course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Method of Assessment On successful completion of thedomestic violence and abuse course online course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Career path This domestic violence and abuse course online course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction to Domestic Abuse and Violence Introduction to Domestic Abuse and Violence Understanding Domestic Violence Understanding Domestic Violence Recognising Domestic Violence & Abuse Recognising Domestic Violence & Abuse Agencies Response to Domestic Violence and Abuse Agencies Response to Domestic Violence and Abuse Assessment Mock 1 Assessment Mock 1 Legal Framework on Domestic Violence and Abuse Legal Framework on Domestic Violence and Abuse Domestic Violence in The Workplace Domestic Violence in The Workplace Domestic Violence Workplace Policy Domestic Violence Workplace Policy Assessment Mock 2 Assessment Mock 2 Domestic Violence and Abuse in Childhood Domestic Violence and Abuse in Childhood Abuse in Adolescence Abuse in Adolescence Abuse in Adults Abuse in Adults Assessment Mock 3 Assessment Mock 3 Violence and Abuse with Disabled Violence and Abuse with Disabled Risk Assessment and Safety Planning Risk Assessment and Safety Planning Counselling of the Victims Counselling of the Victims Assessment Mock 4 Assessment Mock 4 Conclusion to Domestic Violence and Abuse Conclusion to Domestic Violence and Abuse Final Assessment Final Assessment - Domestic Violence and Abuse Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This online customer service course is perfect for those who want to kickstart their career as a customer service agent. This course will introduce you to the key concepts of customer service and help you understand all the fundamental aspects of it. This flexible online course will also help you know the hits and tips required to excel as a customer service agent. This customer service course will also help you explore your own experience of being a customer and understand what your customers expect from you. This flexible online course will also explain how to meet and greet your customers and also help you enhance your telephonic skills. By the end of the course, you will strengthen communication skills, persuasive speaking skills, patience, self-control, empathy and more to become a professional customer service executive. Course Highlights Accredited by The CPD UK Accredited by International Practitioners of Holistic Medicine (IPHM) Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules MCQ Exam and 24/7 Support Included Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this customer service course for? This customer service course is ideal for those who aspire to gain proficiency in the customer service sector. Those who wish to improve their job prospects or willing to strengthen their knowledge in the field of customers service can also go for this comprehensive online course. Aims and Learning Outcomes of this English Grammar Course Upon completion of this training, you will: Learn the fundamentals of customers service. Recognise the importance of the special meet and greet techniques and learn to perform the same. Be able to gain the best experience of what customers can expect from a customers service agent. Understand the concept of equality in diversity. Learn the telephonic skills required to become a confident customer service agent. Learn the tips and hints needed to gain proficiency in customer service. Understand how to handle the complaints of the customers. Develop the necessary skills to become a professional customer service agent. Entry Requirements There are no academic entry requirements for this Customer Service course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Why you should buy this course from Lead Academy? We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course: Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7. Tutor support: With all of our courses, you'll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly We Are Unbeaten By Price And Quality Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course. Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions). Instalment facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments. Course Curriculum Overview Introductory Video Setting the Scene Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers Exploring Our Own Experiences Part Two Lesson Three : Meet and Great Meet and Greet Meet and Greet Part Two Lesson Four : Equality and Diversity Equality and Diversity Lesson Five : Telephone skills Developing Your Telephone Skills Telephone Skills Part Two Telephone Skills Part Three Telephone Skills Part Four Lesson Six: Hints and Tips Hints and Tips for Best Practice Hints and Tips Part Two Hints and Tips Part Three Hints and Tips Part Four Hints and Tips Part Five Lesson Seven : Complaints Dealing with Complaints Lesson Eight : Conclusion Conclusion Assessment Assessment - Customer Service Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This Course at a Glance Recognise the elements of combustion and how a fire can spread Learn about the Fire Triangle, which illustrates how a fire might start Learn how smoke spreads and how it impacts people's health in numerous ways. Discover the most common causes of fire Learn how to ensure workplace safety to avoid a fire Determine what safety elements and signs can be implemented in the workplace to alert employees to the presence of a fire Learn how to identify the proper fire extinguisher in the event of a real-life fire emergency Understand what to do if you come across fire or hear a fire alarm Demonstrate the various legislation that applies to fire hazards Know how to design successful fire risk assessments for use in the workplace Learn about the fire safety steps that can be taken to prevent a fire from arising Assess your responsibilities and duties as a Fire Marshal to assist in case of any emergency Learn how to conduct fire drills to ensure that fire evacuation strategies are feasible Learn how to use a fire extinguisher properly and efficiently Determine what activities must be performed before the start of the engagement to guarantee proper fire extinguisher use Fire Marshal Course for Care Homes Overview Care homes have a legal obligation to follow all government-issued fire safety standards and legislation. The Regulatory Reform (Fire Safety) Order 2005 applies to all workplaces, regardless of their size, and mandates employers to offer adequate fire awareness training for all employees. As a result, firms have a legal obligation to follow the government's fire safety laws and legislation. This Fire Marshal Training Course for Care Homes is up-to-date, well-structured, and in line with the regulations laid down by the Uk government. Maintaining adequate fire safety in care homes is a crucial concern, as it is a matter of life and death for the fragile individuals who reside there. It is particularly difficult to properly evacuate vulnerable people during a fire emergency because the majority of them are elderly or fully bedridden. This Fire Marshal Training Course for Care Homes provides concise insight on ways to design effective evacuation plans for these immobile patients who are unable to move by themselves. This course is designed to aid employees working in care homes to recognise and mitigating the risk of fire in the workplace. Finally, this course underlies the responsibilities and duties of a fire marshal to deal with a fire on the premises of a residential care home/. Following an inspection, the London Fire Brigade discovered that 29% of the care homes had fire door failures, 10% had insufficient training for employees and managers, and 14% showed evidence of poor emergency planning or a probable shortage of staff to implement emergency plans. As a result, care homes must have a trained fire marshall among them who can deal with any unfortunate fires that may occur on the premises and put emergency procedures in place to reduce the hazards associated with fire. Upon successful completion of this course, you will gain confidence and the ability to act responsibly in the case of a fire emergency, potentially saving lives. Who should take this course? This Fire Marshal Training Course for Care Homes is aimed at: Owners of any care home Any employee working in any care home Any designated fire marshall in their workplace Anyone responsible for supervising fire safety Anyone interested to learn about fire safety protocols This course will help you respond effectively in the event of a fire, whether you are the owner of a care home looking to ensure your organization is acting in accordance with the government's fire safety legislation and regulations or simply want to gain comprehensive knowledge about basic fire safety precautions. Entry Requirements There are no academic entry requirements for this Fire Marshal Course for Care Homes course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Fire Marshal Training Course for Care Homes assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Chemistry of Fire Module 2: Common Causes of Fire Module 3: Basic Safety Features in Buildings Module 4: Introduction to Fire Extinguishers Module 5: What to do in Cases of Fire? Module 6: Fire Statistics Module 7: Current Fire Safety Legislation Module 8: Fire Risk Assessment Module 9: Preventative Measures Module 10: Safety Features within Buildings Module 11: Role of the Fire Marshal Module 12: Action on Fire Discovery Module 13: Fire Drills and Evacuation Module 14: Fire Extinguishers Module 15: Pre-Engagement Action Module 16: Using a Fire Extinguisher Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Forensic Psychology and Criminology course is the perfect place to discover the thrilling world of the criminal mind and understand the dynamics of criminal behaviour. Where you will develop critical analytical skills and contribute to the truth and justice in criminal Investigation. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Learn what is forensic psychology and its history Understand critical evaluation of psychological research Understand the theories of sexual offending, violent offending, and fire-setting behaviour Learn the personal attributes of offenders Learn who are personality disordered offenders and psychopathic offenders Understand what is mental illness and offending Get to know about offender profiling, approaches to offender profiling, and its effectiveness Understand what is an eye-witness testimony, expert witness testimony, and what are different attitudes toward victims Know the interventions to reduce the risk of re-offending Why Forensic Psychology and Criminology Course right for you? Forensic psychology and criminology is a relatively new addition to the field of psychology and therefore has a considerable demand for potential forensic psychologists who have the ability to bridge the gap between the science of human behaviour and crime. If you are looking forward to starting your career as a forensic psychologist or aim to expertise in offering professional help with regard to judicial matters concerning forensic psychology, this comprehensive online forensic psychology and criminology course is for you. This online forensic psychology and criminology course will teach you forensic psychological practices, principles, research methods, theories of offending, and personal attributes of offenders. This forensic psychology and criminology course for beginners online is suitable for those who want to understand how investigations, research studies, or assessments play a pivotal role in criminal psychology. This course will train you to conduct a psychological assessment of offenders through their personal attributes and prominent characteristics. You will have a solid understanding of forensic psychology applications, approaches, types of offenders, and interventions. Upon successful completion of this Forensic Psychology and Criminology Course Online, you will be equipped with extensive knowledge and research skills to practise forensic psychology. This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.  Forensic Psychology and Criminology Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction: About the Course and the Tutor History of Development of Forensic Psychology Research Methods in Forensic Psychology Research Methods in Forensic Psychology Critical Evaluation of Psychological Research Theories of Offending Introduction to Theories of Offending Theories of Sexual Offending Theories of Violent Offending Theories of Fire-setting Behaviour Personal Attributes of Offenders Personal Characteristics of Offenders Personality Disordered Offenders Psychopathic Offenders Mental Illness and Offending Forensic Psychology in Police Investigations An Introduction to Offender Profiling Approaches to Offender Profiling The Effectiveness of Offender Profiling Forensic Psychology in the Courtroom Eye-witness Testimony Expert Witness Testimony Attitudes Towards Victims Forensic Psychology in Practice 'What Works' Literature in Reducing Re-offending Interventions to Reduce Risk of Re-offending Incident management (Crisis Negotiation) Who should take this course? This forensic psychology and criminology course online is primarily aimed at: Forensic Doctors Forensic Psychologist Aspiring Forensic Psychologist Students of Psychology Anyone who works in criminal or forensic settings This training is, however, not restricted to a particular profession or field of endeavour. It may also be beneficial to a larger audience interested to learn more about criminal psychology and forensic studies. Entry Requirements There are no academic entry requirements for this forensic psychology and criminology course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This forensic psychology and criminology course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. You should also check out one of our popular Crime Psychology & Criminology Course Online and gain a deeper understanding of the criminal mind and the criminal justice system, while developing skills in forensic psychology and profiling techniques. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What Is Criminal Psychology? Criminal psychology, often known as forensic psychology, is a field that combines psychological and criminological principles to better understand criminal behaviour and motivations. It sheds light on illegal activity and aids in the investigation of crimes. What is criminology? Criminology is an area of study that examines criminal behaviour and crime. It is based on principles from sociology and other fields like economics, psychology, anthropology, and statistics. How Long Is A Criminology Course? The length of a criminology course can vary depending on the level of education and the institution offering the program. The undergraduate program usually takes three to four years to complete as a bachelor's degree and postgraduate courses take one to two years of full-time study. And if you want to pursue a doctoral degree as in a PhD, it can take around three to six years to complete. Is a Criminology Course Hard? A major in Criminology is difficult because it involves knowledge of various topics. It is the study of crime, from its causes to its prevention. It also necessitates an understanding of the law, criminal history, social science theories and concepts and so on. How much money do criminal psychologists make in the UK? Forensic psychologists in the UK make an average of £48,711 per year, with starting salaries of around £43,000, and the highest earners making up to £62,001 annually. Is Criminal Psychology A Good Career? This psychology can be a rewarding and fulfilling career for individuals interested in both psychology and justice. It can open diverse career paths for you including the law enforcement sector, counselling, psychology, victim support and research institutions. In case you want to pursue a career as a psychology teacher, then you must read this How to become a psychology teacher blog to progress your knowledge.