18647 Other courses

Are you passionate about creating unforgettable experiences for people? Do you dream of working in luxurious hotels and top-notch resorts? If yes, our Hotel Management and Receptionist with Hospitality Management Course is perfect for you! According to HubSpot Research, up to 93%of customers are likely to return to companies with excellent customer service. On the flip side, a bad experience can lead to churn, with 61% of customers switching to competitors after just one negative interaction. This number speaks volume and shows how good customer experience is key for a business to grow. And our course will teach you Hotel Management, how to improve your communication skills, handle difficult hotel guests, staying calm under pressure, computer skills, safety and many more. Don't miss out on the chance to build a rewarding career in hospitality. Enrol in our Hotel Management and Receptionist with Hospitality Management Course today and take the first step towards a brighter future. Key Features: CPD Certified Hotel Management and Receptionist with Hospitality Management Course Free Certificate from Reed CIQ Approved Hotel Management and Receptionist with Hospitality Management Course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Hotel Management and Receptionist with Hospitality Management courseis a smart investment in your professional future. Our Hotel Management and Receptionist with Hospitality Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Hotel Management and Receptionist with Hospitality Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Hotel Management and Receptionist with Hospitality Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of Hotel Management and Receptionist with Hospitality Management Course Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments Module 11: Safety And Security In The Hotel Module 12: Sales And Marketing As A Hotel Receptionist Module 13: Dressing The Part: Creating The Professional Look In Hospitality Module 14: Keeping Stress Under Control On The Job Module 15: Legal Issues In Hospitality Module 16: The Future For Hotel Receptionists Learning Outcomes: Master hotel reception procedures, standards, and customer service techniques. Develop effective communication and telephone handling skills for hotel management environments. Acquire administrative, computer, and brand standard competencies in hospitality. Enhance hospitality, teamwork, safety, and sales abilities within hotel reception roles. Cultivate hospitality & professionalism through attire, stress management, and legal awareness. Anticipate future trends and advancements in the hotel receptionist profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Hotel Management and Receptionist with Hospitality Management 4:46:50 1: Module 01: An Overview Of Hotel Reception 21:28 2: Module 02: Hotel Reception Standard Procedures 15:08 3: Module 03: Customer Service In Hotel Reception 19:10 4: Module 04: Communication Skills Required For Hotel Reception 31:32 5: Module 05: Telephone Handling In A Hotel 26:56 6: Module 06: How To Handle Difficult Hotel Guests 20:22 7: Module 07: Administrative Skills As A Hotel Receptionist 14:11 8: Module 08: Brand Standards In The Hospitality World 14:19 9: Module 09: Being A Team Player: Working With Other Hotel Departments 10:15 10: Module 10: Safety And Security In The Hotel 31:31 11: Module 11: Sales And Marketing As A Hotel Receptionist 19:13 12: Module 12: Dressing The Part: Creating The Professional Look In Hospitality 08:37 13: Module 13: Keeping Stress Under Control On The Job 18:26 14: Module 14: Legal Issues In Hospitality 18:31 15: Module 15: The Future For Hotel Receptionists 15:11 16: CPD Certificate - Free 01:00 17: Leave A Review 01:00 Who is this course for? This Hotel Management and Receptionist with Hospitality Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Hotel Management and Receptionist with Hospitality Management course. Moreover, this course is ideal for: Individuals aspiring to excel as a receptionist and in hospitality and hotel management roles. Hotel staff seeking to enhance hospitality, receptionist and administrative competencies. Professionals transitioning into hospitality, hotel management careers with a focus on reception. Students pursuing roles in hospitality, hotel management and guest services. Anyone passionate about delivering exceptional guest experiences in hotels through Hotel Management. Requirements There are no requirements needed to enrol into this Hotel Management and Receptionist with Hospitality Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Hotel Management and Receptionist with Hospitality Management course. Career path After finishing this Hotel Management and Receptionist with Hospitality Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Hotel Management and Receptionist with Hospitality Management are: Hotel Receptionist Guest Services Coordinator Front Office Manager Concierge Reservations Agent Revenue Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Acrobat Pro DC enables users to create, combine, share and control media-rich Adobe PDF documents for easy and more secure communication, collaboration as well as timesaving electronic workflows. Adobe Acrobat Pro DC puts the power of the Portable Document Format, literally, at your fingertips. By taking advantage of the functionality & features available in Acrobat, you will ensure the integrity of your documents regards of who views them. This Adobe Acrobat DC Pro Introduction is designed for individuals who are new to Adobe Acrobat Pro but need to create and share PDF files and PDF portfolios. Through the course, you will learn the correct ways to create PDF documents from various resources including MS Word, Excel, PowerPoint, Outlook and more. You will also learn how to enhance PDF files by adding bookmarks and applying document security control. What Will I Learn? Access PDFs and Navigate the Interface Create PDFs Navigate PDFs Review PDFs and Add Comments Modify PDFs Optimize PDFs and Reduce File Size Export PDFs to other programs Protect PDFs Requirements Basic computer skills Introduction Introduction FREE 00:02:00 Accessing PDFs Introducing Acrobat and PDFs 00:03:00 Opening and Viewing PDFs 00:07:00 Using Tools and the Menu Bar 00:03:00 Using the Navigation Panels 00:02:00 Changing Preferences 00:03:00 Creating PDFs Creating PDFs from Office 00:06:00 Creating PDFs from Creative Cloud 00:10:00 Creating PDFs from Browsers 00:04:00 Storing a PDF 00:04:00 Combining PDFs 00:03:00 Navigating PDFs Using Search 00:05:00 Creating Bookmarks 00:08:00 Creating Links 00:09:00 Reviewing PDFs Commenting on a PDF 00:07:00 Sending for Review 00:07:00 Modifying PDFs Editing Text and Images 00:06:00 Cropping Images 00:02:00 Adding, Updating, and Removing Headers and Footers 00:06:00 Using Watermarks 00:06:00 Rotating Pages 00:02:00 Extracting Pages 00:03:00 Deleting Pages 00:01:00 Inserting Pages 00:02:00 Replacing Pages 00:04:00 Optimizing PDFs Reducing File Size 00:04:00 Advanced Optimization 00:09:00 Advanced Optimization 00:09:00 Using Actions 00:06:00 Creating Actions 00:07:00 Exporting PDFs Exporting to Word 00:05:00 Exporting to Excel 00:02:00 Exporting to Rich Text Format 00:02:00 Protecting PDFs Redacting Content 00:06:00 Protecting a PDF 00:09:00 Conclusion Course Recap 00:02:00 Course Certification

Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Course Overview Are you going through tons of hurdles and not achieving the success you want? Are you looking for direction to put your life on the right track? Then this Life Coaching Online Accredited Course is what you need. This course will assist you in becoming more motivated and inspired in living life to the fullest. It'll also help you become a life coach so that you can help your clients reach their goals and live a happy life. In the course, you'll learn about life coaches and life coaching. You'll learn about time management, stress management and other tips and tricks that'll allow you to become more motivated and stay productive so that you can set and achieve your goals. You'll also learn how to overcome obstacles created by your self-limiting beliefs. And how you can become a life coach is also discussed. This is one of the best accredited online life coaching courses in the UK and it's perfect for you if you are in need of motivation and want to become motivated. Remember, you only have one life; make it count and achieve all your goals! What You Will Learn You'll learn about: The Role of a Life Coach Life Coaching Skills Goal setting Stress Management Time Management Ways to Maximise your Potential Social roles for a successful life Maintaining a balance between work and life What makes a person unsuccessful Dealing with life challenges How to overcome obstacles created by self-limiting beliefs How to build your own life coaching business and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Course Overview Learn how to hire the right person for the position with this HR & Recruitment Consultant Professional Diploma. The role of HR is quite a tough one. You have to select the right applicant from a list of hundreds of applicants, you have to hold interviews and evaluate each applicant, and make sure that you hire the correct person for the job. All this can be quite daunting if you don't have the right skills and knowledge, which is why we are offering you this fantastic course. Our HR & Recruitment Consultant Diploma can help you gain the skills of an expert HR manager and make the hiring process easier. The course is divided into three sections where you start with HR management, recruiting, interviews, retention, health & safety and much more. In the next section, you learn about recruitment through its selection process, goal setting, interviews questions, background checks and other key topics. In the final section of the course, you will learn how to lure in great candidates, filter the process for applications, deepening your knowledge of the selection and onboarding process.  The course will teach you how you can make the recruitment process amazingly easy and simple. If you're already working in HR or are working towards a career in HR, then this course will help you get significantly ahead of your competition.  Enrol today and get skilled! What You Will Learn This is one of the best courses on HR & Recruitment consulting you'll find and it'll give you vast knowledge about this topic. Recruiting and Interviewing Interview Questions Making Your Offer Retention and Orientation Workplace Health & Safety Disciplining Employees Terminating Employees and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you currently working as a leader or manager? Or do you own a business and want to manage your project? Then admit to the Project Manager course and gain skills in project management. The purpose of the course is to teach you to understand how the project works and help you to follow the appropriate ways of managing and controlling a project. In the course, you will learn to define your plans and set goals, the system of dealing with the supporters, critics and bystanders, etc. You will also know to motivate the team members, know how to communicate with them properly, plan and schedule, and more. Along with the Project Manager Training Course Bundle, you will get an original hardcopy certificate, transcript and a student ID card absolutely FREE. Courses are included with this Project Manager Training Bundle: Course 01: Level 3- Project Management Course 02: Performance Management Course 03: Effective Communication Skills Course 04: Applied Business Analysis Diploma Course 05: Sales Negotiation Training Course 06: Data Analysis in Excel Level 3 Course Course 07: Compliance & Business Risk Management Course 08: Purchasing & Procurement Course - Level 3 Course 09: Facilities Management Level 3 Course 10: Quality Management Course 11: Risk Management Project Manager Training Course will provide you with the CPD certificate that you'll need to succeed. All of our courses have interactive online modules that allow studying to take place where and when you want it to. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Project Manager: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum **Project Management Training Course** Module 1: Project Management Fundamentals: Know the Principles and Get it Right In this module of Project Management, we will cover the following topics: What is a Project? The Four-Stage Project Lifecycle Project Stages and Boundaries One Reason why Projects go Wrong The terminology used in the Project Stages More on Project Gateways / Stage Gates Module 2: Project Definition Stage: The Vital Foundation to Your Success In this module of Project Management, we will cover the following topics: Define your Project: Goals and Objectives Understanding Project Scope Dealing with Scope Creep Project Definition: Summary Module 3: Project Planning Stage: Failing to Plan = Planning to Fail In this module of Project Management, we will cover the following topics: The Book of the Plan The Stakeholder Engagement Process Stakeholder Analysis Milestones are your Best Friends The Work Breakdown Structure Module 4: Project Delivery Stage: Don't you Love it When a Plan Comes Together! In this module of Project Management, we will cover the following topics: The Four Essentials of Leading your Team Project Delivery - The Three Key Cycles Module 5: Project Closure Stage: Deep Sigh - You're Nearly Done In this module of Project Management, we will cover the following topics: Closing your Project in an Orderly Manner Closing Words Course 2: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication Great Communication Tips Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Applied Business Analysis Diploma Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation Career Prospect as a Business Analyst in the UK Course 5: Sales Negotiation Training The Mind Of A Consultant Mastering Sales Is Mastering Life Skills The Continuous Journey Universal Laws Of Success The Three Pillars Of Success And many more ... Course 6: Data Analysis in Excel Level 3 Course Modifying a Worksheet Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Forecasting Data Course 7: Compliance & Business Risk Management Introduction to Compliance Five basic elements of compliance Compliance Management System (CMS) Compliance Audit Compliance and Ethics Risk and Types of Risk Introduction to Risk Management Risk Management Process Course 8: Purchasing & Procurement Course - Level 3 Supply Chain Basics Role of Procurement in an Organisation The Purchasing Cycle Purchasing Toolkits Managing Competitive Bids Quality Management Course 9: Facilities Management Level 3 Introduction to Facility Management Space Management Managing Workplace Services Human Resource and Contract Management Lease-Purchase and Vendor Management Course 10: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Course 11: Risk Management Introduction to Risk Management Risk and Types of Risk Benefits of Risk Management Enterprise Risk Management And many more... CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Training Bundle. Requirements This Training Course has been designed to be fully compatible with tablets and smartphones. Career path Project Manager (Avg. Annual Salary: £25,000 - £65,000) Project Scheduler (Avg. Annual Salary: £15,000 - £35,000) Project Management Coach (Avg. Annual Salary: £30,000 - £65,000) Quality Assurance Tester (Avg. Annual Salary: £18,000 - £50,000) Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3- Project Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Build a Portfolio of 12 Machine Learning Projects with Python, SVM, Regression, Unsupervised Machine Learning & More!

Level 3 Diploma + 10 Premium Courses for Veterinarian | 115 CPD Points | Free Certificate (PDF + Hardcopy) + Exam | Lifetime Access

Explore essential skills development in adult literacy and numeracy with our comprehensive course. From understanding learning theories to inclusive teaching strategies, master the tools and techniques needed to empower adult learners. Join us now!

Unlock your literary potential with the 'Diploma in Creative Writing Complete Course at QLS Level 5,' a captivating journey into storytelling and creative expression. This course, enriched with creative writing prompts, writing examples, and writing images, is designed to unlock the creativity of budding writers. It offers a deep dive into crafting narratives, character creation, and various writing styles, from novel and non-fiction to business and proposal writing. Experience a unique adventure in writing, where each lesson acts as a gateway to imaginative worlds and engaging storytelling. With a focus on developing a strong foundation in both fiction and non-fiction, this course offers growth and insight into the art of writing, preparing you for everything from space battles in fiction to the clarity needed in business writing. Progress from a beginner to a skilled writer, mastering the art of storytelling across different genres. This course ensures a comprehensive development for writers, with a curriculum that covers poetry, character development, and business communication. With our support, every challenge transforms into an opportunity, guiding you towards achieving literary excellence. Learning Outcomes: Master the craft of storytelling across genres, including novels, non-fiction, and poetry. Develop the ability to create complex, believable characters and realistic dialogue. Gain expertise in structuring horrors, thriller, and children's stories with compelling narratives. Acquire skills in proposal writing, critical thinking, and business communication. Learn the intricacies of editing, evaluating, and the process of getting published. Why buy this Diploma in Creative Writing Complete Course at QLS Level 5? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Diploma in Creative Writing Complete Course at QLS Level 5 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Creative Writing Complete Course for? Individuals with a passion for storytelling and a desire to explore various writing genres. Aspiring authors looking to craft their first novel or delve into the world of non-fiction. Creative minds interested in children's literature, poetry, or speculative fiction. Professionals aiming to enhance their writing skills for business or academic purposes. Anyone seeking to enrich their understanding of the writing process and industry standards. Prerequisites This Diploma in Creative Writing Complete Course at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Creative Writing Complete Course at QLS Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Author: £25,000 - £40,000 per annum Content Writer: £20,000 - £35,000 per annum Copywriter: £23,000 - £50,000 per annum Technical Writer: £30,000 - £55,000 per annum Editor (Creative Writing Courses): £27,000 - £52,000 per annum Scriptwriter: £25,000 - £60,000 per annum Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Creative Writing Introduction to Creative Writing 00:13:00 Module 02: The Development of Creative Writing The Development of Creative Writing 00:16:00 Module 03: Novel Writing Novel Writing 00:18:00 Module 04: Writing Non-Fiction Writing Non Fiction 00:16:00 Module 05: Creating Fictional Characters Creating Fictional Characters 00:29:00 Module 06: Writing Realistic Dialogue Writing Realistic Dialogue 00:14:00 Module 07: Writing Horrors, Thriller and Murder Stories Writing Horrors, Thriller and Murder Stories 00:21:00 Module 08: Writing for Children Writing for Children 00:16:00 Module 09: Writing Poetry Writing Poetry 00:19:00 Module 10: Proposal Writing Proposal Writing 00:27:00 Module 11: Critical Thinking Critical Thinking 00:15:00 Module 12: Business Writing Business Writing 00:25:00 Module 13: Other Writings Other Writings 00:28:00 Module 14: Editing, Evaluating and Getting Published Editing, Evaluating and Getting Published 00:24:00 Assignment Assignment - Creative Writing 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00