This five-day course is a must for anyone who is considering or already working in a role with site manager responsibilities. This course covers all relevant legislation affecting safe working in the building, construction, and civil engineering industries. It is endorsed by Build UK as the standard training for all construction managers. Aims To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce. Course Content To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce. Course Content • Health, safety, welfare and environmental legislation affecting your daily work • New guidance and industry best practice • Duties and responsibilities with regards to health, safety, welfare, and the environment • Safe working Prerequisites This course is for you if you’re considering, or already have management responsibilities for planning, organising, monitoring, controlling and administering groups of staff e.g. site manager. Assessment At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a manager’s role. Certificate The certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all site managers. To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken. Instructions Please note all online Site Management Safety Training Scheme courses with the venue “Online” will be delivered by a tutor over a video call. This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course. Further attendee information will be sent in a separate email, please check your inbox.
This one day masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook and is aimed at anyone tasked with launching and implementing diversity and inclusion within their organisation.
The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.
Date: Monday 14 July 2025 Time: 4.00pm – 4.45pm Presenter and organisation: Catherine Lippe, Registered Nutritionist, and Claire Theobald, British Nutrition Foundation Brief description: Following the recent launch of guidance published by the Department for Education on nutrition in the Early Years foundation stage, join Catherine Lippe, an experienced Early Years Nutritionist and Feeding Therapist, and Claire Theobald as they explore how to create supportive food environments that foster positive eating habits and long-term health for children in their early years. Claire will also outline how Early Years practitioners can embed nutrition messages from an education perspective, so putting things into practice through practical food-based sessions and other activities. It’s ideal for Early Years practitioners across the UK, aligning with key national guidance including Early Years Foundation Stage Nutrition (England), Setting the Table Guidance (Scotland); Nutrition Matters for the early years (Northern Ireland) and Food and nutrition guidance for childcare providers (Wales). What will be covered? Building healthy food foundations during the early years Encouraging positive attitudes towards food Practical strategies to support food acceptance at mealtimes Embedding nutrition messages from an education perspective Links to Food – a fact of life resources. Suggestions for further reading and sources of information. Why attend? Hear tips and practical examples for effective approaches to healthy eating in Early Years. Understand the importance of the early years educator’s role at mealtimes. Opportunity to ask questions of Catherine and Claire about early years nutrition and putting it into practice. Update knowledge to enhance teaching and learning and everyday practice. Signposts to free editable resources for use in the classroom will be highlighted. Sources of further support and information will be made available. A certificate of attendance will be provided – useful as evidence for your professional development and performance management. The webinar supports the Food teaching in primary schools: a framework of knowledge and skills, backed by government, and the Characteristics of teaching food and nutrition education in primary schools. Audience: UK trainee and practising Early Years practitioners.
LOOKING FOR: PICTURE BOOKS, CHAPTER BOOKS, MG, YA, CHILDREN'S NON-FICTION After a childhood buried in library books and Beanos, Lydia started her career in the editorial team at Egmont, where she commissioned books such as the Carnegie Medal-winning The Poet X. She joined the Darley Anderson team in 2018, and as well as building an engaging and diverse list of authors and illustrators, she was promoted to Director in March 2024. With experience on both sides of the commissioning desk, Lydia loves working editorially with her clients and developing ideas from an initial spark into a full manuscript. She represents clients across all age groups, including picture book, chapter book, middle grade and YA, and has a particular focus on non-fiction. Lydia reads and considers widely, and among other things she is looking for snort-inducing stories for younger readers, clever and contemporary teenage and YA fiction, and non-fiction projects that take big ideas and make them easily navigable, accessible and fun. No matter the story, Lydia is drawn to voice above anything else and will always be sucked in by a strong hook. Lydia represents clients including Soofiya, Gina Blaxill, Mark Bradley, Ryan Hammond, Alice Harman, Joyce Efia Harmer, Catherine Jacob, Hannah Moffatt, Rachel Morrisroe, Nick Sheridan, Rashmi Sirdeshpande and Eva Wong Nava. If you could sum up her tastes in three words, they would be curious, characterful and heartfelt, and in three books, they would be One of Us is Lying, Nevermoor and You Are Awesome. Lydia would like you to submit a covering letter, a 1 page synopsis and the first 3 chapters or 20 pages of your completed manuscript in a single word document. For Picture Books please submit a covering letter and texts for two completed stories. (In addition to the paid sessions, Lydia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 7th July by 12noon UK BST
Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.
Managing people and teams is consistently the biggest challenge raised by new managers (and even many experienced managers). This 3 hour course is aimed at introducing new and existing supervisors and managers to key supervisory skills, allowing them to develop their competence as supervisors. The course covers: Understanding your role as a supervisor SRA obligations and competence expectations Setting expectations and effective delegation Monitoring progress and quality Managing performance in difficult situations Top tips for impactful feedback By the end of this course participants will have had an opportunity to consider their current skills; develop new skills; and think about further development needs. Target Audience This online course is aimed at managers, team leaders and other supervisors. Please note that this course does NOT meet the LAA requirements as a Supervisor Course. If you need a Legal Aid Supervisor course, then please check out our Supervision & Managing Performance Course. Resources Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Matthew Howgate, Consultant, DG Legal Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme. Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance.
QA Level 1 Award In Health And Safety In The Workplace (RQF) Face to Face: Half-day course Virtual Classroom: Spread over 2 sessions of 2½ hr duration A basic course to train your workers in basic health and safety Teaches workers how to keep themselves and others safe at work Course Contents: Roles and responsibilities of employers and employees The importance of health and safety in the workplace Workplace hazards and Risks, including:Slips, Trips and FallsManual HandlingFireWorking from HeightElectricityHazardous SubstancesMachinery and Vehicles Workplace conditions that can affect health and safety Health and Safety Signage Personal Protective Equipment and its uses Importance of Personal hygiene The Purpose of First Aid Provision The need for Reporting Incidents and ill Health Benefits of this course: In 2023/24, 1.7 million people suffered from a work-related illness 600,000 sustained a non-fatal injury 138 People lost their lives 776,000 Workers suffered from work-related stress, depression or anxiety The estimated cost of injuries and ill health last year was £21.6 billion 33.7 million working days, or 140,417 working years, were lost due to work-related illnesses and injuries It is an employer's duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. This includes providing sufficient information, instruction and training of employees, so they can work in a way that does not put themselves or others at risk Our QA Level 1 Award in Health and Safety in the Workplace (RQF) course helps employs gain a bit more understanding of health and safety issues and their own role within that. Accredited, Ofqual regulated qualification: Our Health and Safety Training Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your Health and Safety Certificate fulfils the legal requirements and is a very good way to make sure you and your employees are trained in Health and Safety. The Ofqual Register number for this course is 603/0774/2