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1991 Organizational Development courses

Performance Management: What is Performance Management

5.0(9)

By Chart Learning Solutions

Performance management involves setting clear expectations, providing regular feedback, and evaluating employee performance to align individual goals with organizational objectives. Tips for improving poor performance may include setting specific, measurable goals, offering additional training or resources, providing constructive feedback and support, and recognizing and rewarding improvements. By implementing these strategies, organizations can cultivate a culture of continuous improvement, boost employee engagement, and achieve better overall performance outcomes. Learning Objectives The following are some of the key outcomes in this course: Understand what performance management is Discover the steps that are involved in the performance management cycle Discover the benefits of Performance Improvement and why the cycle is an ongoing process that's critical to success Target Audience Managers, Team Leaders, Young Professionals

Performance Management: What is Performance Management
Delivered Online On Demand20 minutes
£34.95

DEI: Unconscious Bias

5.0(9)

By Chart Learning Solutions

Unconscious bias is a pervasive issue in the business world, often hindering diversity and inclusion efforts. People commonly face challenges related to recognizing and mitigating their unconscious biases, which can lead to unfair treatment, inequity, and missed opportunities in the workplace. These biases affect hiring decisions, team dynamics, and overall organizational culture. T Participants will learn to create a more inclusive and equitable work environment by acknowledging and addressing these hidden biases, fostering diversity, and promoting fair treatment for all. Learning Objectives The following are some of the key outcomes in this course: Define unconscious bias and its consequence Recognize five types of unconscious bias Explain ways to overcome unconscious bias Avoiding bias while recruiting and retaining talent Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals

DEI: Unconscious Bias
Delivered Online On Demand25 minutes
£34.95

Performance Management: Giving Effective Employee Feedback & Continuous Performance Management

5.0(9)

By Chart Learning Solutions

Providing effective feedback and maintaining a continuous performance management process are essential components of ensuring employee growth and productivity. Discover the skills needed to deliver constructive feedback and facilitate ongoing performance discussions. Participants will learn how to provide feedback that motivates and fosters development, set clear performance expectations, and engage in regular, meaningful conversations that drive continuous improvement. By mastering these skills, participants can create a performance-driven culture that enhances employee satisfaction, development, and organizational success. Learning Objectives The following are some of the key outcomes in this course: Recognize the significance of feedback in enhancing employee performance, motivation, engagement, and self-awareness Learn a structured approach to delivering effective feedback Understand key principles for delivering effective feedback Grasp the concept of continuous performance management Learn practical methods for implementing continuous performance management Target Audience Managers, Team Leaders, Young Professionals

Performance Management: Giving Effective Employee Feedback & Continuous Performance Management
Delivered Online On Demand20 minutes
£34.95

Performance Management: How to Develop a Performance Improvement Plan & Tips for Improving Poor Performance

5.0(9)

By Chart Learning Solutions

Providing effective feedback and maintaining a continuous performance management process are essential components of ensuring employee growth and productivity. Participants will learn how to provide feedback that motivates and fosters development, set clear performance expectations, and engage in regular, meaningful conversations that drive continuous improvement. By mastering these skills, participants can create a performance-driven culture that enhances employee satisfaction, development, and organizational success. Learning Objectives The following are some of the key outcomes in this course: Differentiate poor performance from misconduct due to ability and motivation issues Comprehend the purpose and components of PIPs for addressing consistent underperformance Learn to tailor support for employees based on their individual needs, addressing motivation and ability through appropriate strategies Understand how to use PIPs effectively, focusing on performance improvement rather than disciplinary action Discover promoting collaboration between supervisors and team members Target Audience Managers, Team Leaders, Young Professionals

Performance Management: How to Develop a Performance Improvement Plan & Tips for Improving Poor Performance
Delivered Online On Demand20 minutes
£34.95

Performance Management: How to Effectively Manage Managers & Managing High Performers

5.0(9)

By Chart Learning Solutions

Effectively managing high performers and supervisors is a critical element of performance management in any organization. High performers often have unique needs and expectations, and managers play a pivotal role in harnessing their potential while ensuring their continued motivation and growth. Participants will learn how to recognize, reward, and develop top talent, maintain engagement, and align high performers' goals with the organization's objectives. By enhancing their management skills, participants can maximize the contributions of high performers, ultimately driving organizational success. Learning Objectives The following are some of the key outcomes in this course: Recognize the unique characteristics and needs of high-performing employees, including their susceptibility to burnout and boredom Learn how to effectively leverage the skills and strengths of high achievers Recognize the need for a different leadership style when managing managers Develop strategic thinking skills to focus on the big picture and align different teams Understand the role of managers in ensuring performance alignment within their teams and how to support them Target Audience Managers, Team Leaders, Young Professionals

Performance Management: How to Effectively Manage Managers & Managing High Performers
Delivered Online On Demand20 minutes
£34.95

Human Resources: Getting Started in HR

5.0(9)

By Chart Learning Solutions

Understand the common challenges faced by individuals entering the field of Human Resources. HR Professionals often encounter issues related to managing personnel effectively, maintaining compliance with labor laws, and creating a positive workplace culture. This program equips learners with essential skills, such as recruiting and onboarding talent, navigating employee relations, and understanding HR legal responsibilities. It also focuses on strategies for fostering a harmonious work environment and optimizing organizational performance. By addressing these challenges, the training program empowers HR professionals to initiate their careers with confidence and competence, contributing to the overall success of their organizations. Learning Objectives The following are some of the key outcomes in this course: Learn what human resources management means, what HR professionals do, and why effective HR operations are essential to every business's success. Learn all about the recruiting process and five steps to recruit new employees. Explore how to review resumes by learning what resume screening is and how to utilize an effective three-step process for finding top talent. Understand different types of compensation and benefits, and how to adjust compensation for different roles and people. Learn how to take appropriate and constructive disciplinary action. Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals

Human Resources: Getting Started in HR
Delivered Online On Demand25 minutes
£34.95

Organizational Culture: Cultural Competence

5.0(9)

By Chart Learning Solutions

Cultural competence, or the ability to interact sensitively and respectfully with individuals from diverse backgrounds, is an essential skill. Many business professionals face challenges in this area, such as misinterpreting cultural norms, leading to misunderstandings, and even unintentionally offending partners or clients. Discover the knowledge and skills to bridge these cultural gaps, fostering positive relationships, and enhancing business success in a globalized world. Participants will gain insights into cultural differences, communication styles, and strategies for fostering cross-cultural understanding. Learning Objectives The following are some of the key outcomes in this course: Learn what it means to be culturally competent and why it's advantageous. Explore techniques for developing greater cultural competence in all facets of your organization. Understand why it's important to understand cultural differences and how you can overcome potential barriers when delivering a presentation to an audience from another culture. Explore the stages of cultural sensitivity and how to improve your ability to effectively and authentically interact across cultures. Target Audience Managers, Team Leaders, Young Professionals

Organizational Culture: Cultural Competence
Delivered Online On Demand20 minutes
£34.95

Receptionist : Office Admin and Reception Training

4.9(27)

By Apex Learning

Receptionist: Office Admin and Reception No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist bundle will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities. The Office Admin and Receptionist Course will help you acquire the essential skills to become a proficient receptionist or an office admin. In this bundle, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable bundle will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this bundle will provide you with quality training in MS Excel. Along with this Receptionist: Office Admin and Reception Training course, you will get 10 additional premium courses, Course 01: Office Admin and Reception Course 02: Conflict Management Course 03: Minute Taking Essentials Level 2 Course 04: Document Control Course 05: Effective Communication Skills Course 06: GDPR Course 07: MS Word Diploma Course 08: Facilities Management Level 3 Course 09: IT Support Technician Training Course 10: Leadership & Management Diploma Course 11: Workplace Health and Safety Diploma Course 12: Time Management Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Receptionist: Office Admin and Reception is perfect! The Receptionist: Office Admin and Reception bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Receptionist: Office Admin and Reception expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Receptionist: Office Admin and Reception from any place in your own time without travelling for classes. SO enrol now in this Receptionist: Office Admin and Reception bundle to advance your career! Receptionist: Office Admin and Reception You'll discover how to master the Receptionist skill while exploring relevant and essential topics. Course Curriculum of Receptionist: Office Admin and Reception Bundle Course 01: Office Admin and Reception Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organizing Meetings and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organizational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Business Environment Advanced MS Excel How will I get my Receptionist: Office Admin and Reception Certificate? After successfully completing the Receptionist: Office Admin and Reception course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Receptionist: Office Admin and Reception bundle. Requirements Receptionist: Office Admin and Reception This Receptionist : Office Admin and Reception bundle has been designed to be fully compatible with tablets and smartphones. Career path Having this Receptionist: Office Admin and Reception expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Office Admin and Reception) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included Certificate of completion is included in course price

Receptionist : Office Admin and Reception Training
Delivered Online On Demand
£45

Diploma in Business Studies - CPD Certified

4.9(27)

By Apex Learning

**Don't Spend More; Spend Smarter** Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Business Studies Now Are you looking to gain a comprehensive understanding of the intricate world of business? Do you aspire to enhance your skills and propel your career to new heights? Look no further! Our Business Studies Online Course is designed to equip you with the knowledge and expertise needed to thrive in today's dynamic business landscape. Learning Outcomes of Business Studies Bundle Understand the key concepts, principles, and history of business studies. Analyze and improve Business studies processes to optimize efficiency and productivity. Utilize data-driven decision-making techniques to evaluate business performance and make strategic choices. Plan and execute projects from start to finish, while effectively managing resources and constraints. Forecast and plan operations to meet customer needs and stay ahead in a competitive market. Measure and manage performance to drive organizational success. Manage cash flow, credit risk, and financial stability. Identify, assess, and mitigate risks to ensure business continuity and recovery. Navigate the dynamic and ever-changing business environment. Attract, develop, and retain top talent while fostering a positive work culture. Provide exceptional customer service to create customer-centric organizations that drive loyalty and growth. Along with this Business Studies course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Business Studies Bundle Consists of the following Premium courses: Course 01: Business Studies Course 02: Accountancy Course 03: Level 3 Tax Accounting Course 04: Financial Management Course 05: Financial Analysis Course 06: Marketing Fundamentals Course 07: Business Branding Course 08: Sales: Psychology of Customers Course 09: HR Management Level 3 Course 10: Diploma in Lean Process and Six Sigma Course 11: Customer Relationship Management Key features of this Business Studies course: This Business Studies bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access to all Business Studies courses So, enrol Business Studies now to advance your career! Curriculum of Business Studies Bundle: Course 01: Business Studies Module 01: Introduction to Business Studies Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Project Management Module 05: Business Process Management Module 06: Planning & Forecasting Operations Module 07: Performance Management Module 08: Management of Cash and Credit Module 09: Managing Risk and Recovery Module 10: Business Environment Module 11: Human Resource Management Module 12: Customer Service ----------- 10 more Business Studies courses--------- How will I get my Business Studies Certificates? After successfully completing the Business Studies course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thsi Business Studies for all Requirements Our Business Studies is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This Business Studies course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Business Studies; it can be studied in your own time at your own pace. Career path Business Studies Our Business Studies Diploma course will prepare you for a range of careers, including: Business Analyst: Marketing Manager E-commerce Manager Business Intelligence Analyst: Retail Manager Project Manager Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Studies) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Diploma in Business Studies  - CPD Certified
Delivered Online On Demand
£45

Professional Certificate Course in Health and Social Care Organisations in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The aim of a course on Health and Social Care Organizations is to provide students with an understanding of the key concepts, principles, and practices of managing healthcare and social care organizations. The course aims to equip students with the skills and knowledge necessary to develop effective management strategies and policies for these organizations. After the successful completion of the course, you will be able to learn the following: Concept of Healthcare Organisations. Types of Healthcare Organisations. Types of International Health Organisations. The Aim and Role of Different Types of Healthcare Organisations. The Role of Pharmaceutical Companies. Top Five Pharmaceutical Companies.   A course on Health and Social Care Organizations will cover a range of topics related to the management of healthcare and social care organizations. Students will gain an understanding of the roles and responsibilities of different organizations within these sectors, including the private, public, and voluntary sectors. The course may cover topics such as organizational structure, leadership and management styles, quality improvement, and patient-centered care. Students will also explore the ethical, legal, and regulatory frameworks that impact healthcare and social care organizations. The course will foster critical thinking and problem-solving skills in developing effective management strategies that can improve the quality of care and outcomes for patients and service users. A course on Health and Social Care Organizations will focus on the management of healthcare and social care organizations. It will provide an introduction to the healthcare and social care sectors and cover the roles and responsibilities of different organizations. Students will learn about organizational structures, leadership and management styles, quality improvement, and patient-centered care. The course may also cover legal and regulatory frameworks that impact healthcare and social care organizations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Health and Social Care Organisations - N Self-paced pre-recorded learning content on this topic. Health and Social Care Organizations Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Health and Social Care Organisations in London 2024
Delivered Online On Demand14 days
£45