1699 Organisational Psychology courses

Dive into the realm of 'Service Helpdesk & Technical Support' with our comprehensive course, designed meticulously for those keen on mastering the nuances of telecommunication in the business world. As the digital age sweeps across industries, the ability to maintain effective telephonic relationships stands paramount. Whether it's managing interoffice communications, ensuring proper phone etiquette, or solving dilemmas over the call, this course lays down a roadmap, paving your way to be the linchpin in any organisation's communication chain. Learning Outcomes Acquire proficiency in managing both inbound and outbound telephonic communications. Understand and implement superior telephone etiquette and rapport-building techniques. Develop the ability to address challenging callers through active listening and effective problem-solving methods. Master organisational, record-keeping, and business writing proficiencies to streamline operations. Enhance customer relationships with tailored strategies and effective planning. Why buy this Service Helpdesk & Technical Support Course course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Service Helpdesk & Technical Support Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Service Helpdesk & Technical Support Course course for? Individuals keen on spearheading telecommunication efforts within a corporate setting. Aspiring customer service representatives aiming for excellence in their roles. Managers seeking to refine their team's telecommunication procedures and protocols. Entrepreneurs wanting to establish robust communication lines in their ventures. Any professional eager to augment their telephone-based interaction skills. Prerequisites This Service Helpdesk & Technical Support Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Service Helpdesk & Technical Support Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Helpdesk Technician: £20,000 - £26,000 Technical Support Specialist: £25,000 - £32,000 Customer Service Representative: £18,000 - £24,000 Communication Coordinator: £23,000 - £29,000 Customer Relationship Manager: £30,000 - £40,000 Telecommunication Specialist: £28,000 - £35,000 Course Curriculum Module 01: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:11:00 Module 02: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:32:00 Module 03: Business Telephone Skills Business Telephone Skills 00:20:00 Module 04: Building Rapport Over the Phone Building Rapport Over the Phone 00:25:00 Module 05: Inbound and Outbound Calls Inbound and Outbound Calls 00:17:00 Module 06: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:29:00 Module 07: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 08: Intra Organisation Dealings Intra Organisation Dealings 00:36:00 Module 09: Problem Solving over the Phone Problem Solving over the Phone 01:05:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:42:00 Module 12: Organisational Skills Organisational Skills 01:17:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Relationship Management Customer Relationship Management 00:43:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00

Overview In the dynamic world of business, a proficient Admin Support Assistant can serve as the backbone of operational efficiency. Our course, 'Admin Support Assistant', is crafted with utmost care to polish your skills, turning you into a sought-after administrative virtuoso. Embark on a journey through eleven comprehensive modules, each one unravelling the intricacies of roles such as a Personal Assistant and the nuances of pivotal skills like Time Management and Business Writing. By the culmination of this course, not only will you be adept in the art of effective communication through body language, but also harness the power of tools like Excel and PowerPoint to enhance your productivity. Choosing our course is your ticket to unlocking a world of opportunities. As the world transitions to a digital age, the demand for skilful Administrative Support Assistants who can navigate both conventional and contemporary tasks is on the rise. From understanding Telephone Etiquette to getting familiar with Excel and PowerPoint basics, every module is your stepping stone to administrative mastery. Learning Outcomes Comprehend the essential roles and responsibilities associated with administrative support and personal assisting. Acquire proficiency in streamlined Administrative Management techniques. Establish robust organisational methodologies for efficient task management. Enhance professional communication through impeccable Telephone Etiquette. Elevate written correspondence through advanced Business Writing strategies. Prioritise and allocate tasks effectively with honed Time Management abilities. Enhance interpersonal connections and understandings by interpreting body language cues and applying effective communication strategies. Why buy this Admin Support Assistant course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Admin Support Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Admin Support Assistant course for? Novices keen on forging a path in the domain of administrative functions. Existing administrative personnel with aspirations to broaden their expertise. Business owners desiring a deeper grasp on administrative procedures for optimised operations. Individuals on the job hunt, seeking an advantage in the corporate arena. Sector-shifters focusing on transitioning into administrative and support roles. Prerequisites This Admin Support Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Operations Coordinator: £24,000 - £36,000 Per Annum Receptionist (proficient in Telephone Etiquette): £18,000 - £26,000 Per Annum Business Communications Specialist: £30,000 - £45,000 Per Annum Workshop Facilitator (focusing on Body Language and Effective Communication): £27,000 - £39,000 Per Annum Meeting & Events Planner: £22,000 - £35,000 Per Annum   Course Curriculum Module 01: Personal Assistant Personal Assistant 01:23:00 Module 02: Admin Support Admin Support 01:54:00 Module 03: Administrative Management Administrative Management 01:00:00 Module 04: Organisational Skills Organisational Skills 01:16:00 Module 05: Telephone Etiquette Telephone Etiquette 01:07:00 Module 06: Business Writing Business Writing 01:24:00 Module 07: Time Management Time Management 01:09:00 Module 08: Body Language and Effective Communication Body Language and Effective Communication 01:23:00 Module 09: Meeting Management Meeting Management 01:24:00 Mock Exam Mock Exam - Admin Support Assistant 00:20:00 Final Exam Final Exam - Admin Support Assistant 00:20:00

Step into the exhilarating realm of 'Sports Management: Navigating the Business of Sports'. This course unveils the intricate dynamics underpinning the business facet of sports, right from understanding its basics to delving deep into strategic planning, financial analyses, and leadership nuances. With a robust curriculum spanning over 14 comprehensive modules, learners will uncover the mysteries of sports marketing, delve into the nuances of event promotions, and master the art of data analytics tailored for the sporting world. As sports transcend global boundaries, knowing how to adeptly manage and promote them can unlock new horizons. This course is your gateway to mastering that craft. Learning Outcomes Understand the foundational principles of sports management and its various facets. Analyse sports finance strategies and the underlying organisational structures. Develop strategies for effective leadership, conflict resolution, and performance assessment in sports settings. Master the principles of business administration tailored for sports, including event promotion and sponsorships. Harness the power of data analytics for informed decision-making in the sporting realm. Why buy this Sports Management: Navigating the Business of Sports? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Sports Management: Navigating the Business of Sports there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Sports Management: Navigating the Business of Sports course for? Aspiring sports managers seeking a comprehensive understanding of the field. Individuals aiming to transition into sports administration and marketing roles. Coaches or trainers wanting to augment their managerial capabilities. Sports enthusiasts eager to turn their passion into a viable career. Entrepreneurs looking to venture into sports-related businesses. Prerequisites This Sports Management: Navigating the Business of Sports does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Sports Management: Navigating the Business of Sports was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Sports Marketing Manager: £35,000 - £50,000 Sporting Event Coordinator: £28,000 - £42,000 Sports Data Analyst: £30,000 - £48,000 Sports Finance Analyst: £40,000 - £58,000 Sports Sponsorship Executive: £32,000 - £47,000 Sports Injury Manager: £27,000 - £40,000 Course Curriculum Module 01: What is Sports Management What is Sports Management 00:09:00 Module 02: Aspects of Sports Management Aspects of Sports Management 00:15:00 Module 03: Professional Sports and Global Circuits Professional Sports and Global Circuits 00:09:00 Module 04: Strategic Management in Sports Strategic Management in Sports 00:09:00 Module 05: The Sports Organisational Structure The Sports Organisational Structure 00:10:00 Module 06: Sports Finance Strategy and Analysis Sports Finance Strategy and Analysis 00:08:00 Module 07: Leadership and Management in Sport Leadership and Management in Sport 00:12:00 Module 08: Business Administration and Sports Marketing Business Administration and Sports Marketing 00:05:00 Module 09: Conflict Management Strategies Conflict Management Strategies 00:06:00 Module 10: Performance Management in Sports Performance Management in Sports 00:09:00 Module 11: Using Data Analytics in Sports Using Data Analytics in Sports 00:09:00 Module 12: Sporting Event Planning and Promotion Sporting Event Planning and Promotion 00:12:00 Module 13: Sports Sponsorships and Its Types Sports Sponsorships and Its Types 00:12:00 Module 14: Sports Injuries and Management Sports Injuries and Management 00:12:00

In the wake of increased societal awareness and growing demand for safer work environments, our Preventing Sexual Harassment Guide is here to empower you with the knowledge and strategies needed to combat this pervasive issue. This engaging course is designed to equip you with a comprehensive understanding of sexual harassment, enabling you to foster inclusive and respectful workplaces. By exploring relevant laws, effective policies, and proactive measures, you'll gain valuable insights to address and prevent sexual harassment confidently. Learning Outcomes: Understand the definition and various forms of sexual harassment Recognise the impact of sexual harassment on individuals and organisations Familiarise yourself with the legal framework surrounding sexual harassment Develop strategies for addressing and preventing sexual harassment Implement policies and procedures to create a respectful workplace culture Learn effective techniques for dealing with sexual harassment incidents Explore the role of mediation in resolving sexual harassment disputes Navigate the aftermath of sexual harassment incidents with confidence In this comprehensive course, you will explore the intricate facets of sexual harassment and gain a deeper understanding of its implications in the workplace. We will begin by examining the fundamental concept of sexual harassment, discussing its definitions, and exploring its different manifestations. Through interactive modules, you'll gain useful insights into the impact of sexual harassment on individuals and organisations alike. With a strong emphasis on legal perspectives, you'll delve into the laws and regulations surrounding sexual harassment, enabling you to navigate the complexities of this issue. We will guide you through the key components of creating an effective sexual harassment policy, exploring preventive measures, and establishing robust procedures to address incidents promptly and efficiently. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Employees at all levels who want to contribute to fostering a safe and respectful workplace environment Human resources professionals seeking in-depth knowledge of sexual harassment prevention Managers and supervisors responsible for implementing and enforcing company policies Entrepreneurs and business owners committed to cultivating an inclusive organisational culture Individuals interested in understanding the dynamics and impact of sexual harassment Career path Human Resources Officer: £25,000 - £35,000 per year Compliance Specialist: £30,000 - £45,000 per year Employee Relations Manager: £40,000 - £60,000 per year Diversity and Inclusion Consultant: £45,000 - £70,000 per year Legal Counsel specialising in Employment Law: £60,000 - £100,000 per year

Gain an expert understanding of Supply Chain System and Principles with our immersive course. From Module 01's comprehensive overview to Module 11's strategic alignment strategies, embark on a transformative journey through logistics, customer response principles, global operations, inventory strategies, and more. Unlock the secrets of successful supply chains and revolutionise your business processes today. Learning Outcomes: Gain a comprehensive understanding of supply chain management principles and systems. Develop a strategic approach to logistics within the supply chain. Learn customer response principles to enhance customer satisfaction. Understand global supply chain operations and strategies. Master inventory management strategies to optimise supply chain performance. Acquire knowledge of warehouse management and operations. Learn how to design, monitor, and evaluate an effective supply chain network. Learn about the dynamic world of supply chain management with our comprehensive course. Explore the intricacies of supply chain systems and principles, from logistics and customer response to global operations and inventory strategies. With a carefully curated curriculum, this course equips you with the knowledge and skills to transform your business processes and drive success. Delve into the fundamental concepts that underpin supply chain management, gaining insights into designing and monitoring efficient supply chain networks. Learn how to align your supply chain processes with your business goals, optimising customer satisfaction and organisational performance. Whether you're a business professional looking to enhance your knowledge, a supply chain enthusiast seeking to broaden your skillset, or an entrepreneur aiming to streamline your operations, this course is designed to meet your needs. Join a diverse community of learners and embark on a transformative journey towards mastering supply chain principles and systems. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is particularly useful for: Professionals seeking to enhance their knowledge of supply chain management. Individuals interested in pursuing a career in logistics and operations. Entrepreneurs and business owners aiming to optimise their supply chain processes. Students and graduates looking to expand their understanding of supply chain systems. Career path Supply Chain Analyst: £25,000 - £40,000 per year Logistics Coordinator: £20,000 - £30,000 per year Warehouse Manager: £30,000 - £50,000 per year Procurement Specialist: £30,000 - £45,000 per year Operations Manager: £40,000 - £70,000 per year Supply Chain Director: £70,000 - £100,000+ per year

In a world where diversity fuels innovation and success, this "Managing a Culturally Diverse Team" course is your passport to thriving in a global marketplace. From understanding cultural values to honing cross-cultural communication skills, this transformative journey empowers you with the knowledge to lead diverse teams with confidence, foster inclusivity, and unlock the full potential of multicultural collaboration. Learning Outcomes: Develop cross-cultural awareness to navigate diverse work environments effectively. Enhance cross-cultural communication skills to foster understanding and collaboration. Gain insights into corporate cross-cultural dynamics to drive organisational success. Acquire knowledge of cross-cultural design principles to create inclusive products and services. Cultivate cross-cultural competency to bridge cultural gaps and build strong relationships. Understand cultural values and their impact on team dynamics and decision-making. In today's interconnected world, cultural diversity has become a driving force behind successful organisations. Embrace the transformative power of the "Managing a Culturally Diverse Team" course as you embark on a captivating journey that unveils the intricacies of culture in the workplace. With a comprehensive curriculum that spans cross-cultural awareness, communication, and design, this course equips you with the essential skills to thrive in multicultural environments. Immerse yourself in a wealth of knowledge, understanding the subtle nuances of cultural values and their impact on team dynamics. Through practical insights, you'll gain the knowledge to lead with confidence, foster inclusivity, and harness the boundless opportunities that arise from embracing diversity. Enrol today and unlock the cultural intelligence that propels businesses towards unprecedented growth and success. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: Managers and team leaders seeking to lead culturally diverse teams effectively. Human resources professionals responsible for fostering an inclusive work environment. Business professionals working in multicultural organisations or global markets. Individuals aspiring to enhance their cross-cultural competency for personal and professional growth. Career path Diversity and Inclusion Manager: £40,000 - £60,000 per year Global Team Leader: £50,000 - £80,000 per year Intercultural Communication Specialist: £35,000 - £50,000 per year Cross-Cultural Consultant: £45,000 - £70,000 per year International Project Manager: £55,000 - £90,000 per year Multicultural Program Coordinator: £30,000 - £45,000 per year

Merchandising is a captivating journey through the intricate world of inventory management and strategic pricing. Discover the art and science behind successful retail operations as you delve into the captivating history of merchandising, from ancient marketplaces to modern-day consumer landscapes. Merchandising course opens doors to exciting opportunities in an industry where merchandising reigns supreme. Learning Outcomes: Gain a comprehensive understanding of merchandising theory and its practical applications in the retail industry. Develop product management skills to curate an appealing and profitable product assortment. Master merchandise management techniques to optimise inventory levels and minimise stockouts. Acquire inventory management and analysis tools to make data-driven decisions and improve profitability. Craft effective merchandising strategies that align with organisational goals and capture target markets. Explore the art of visual merchandising and learn how to create captivating in-store experiences. In this immersive course, you'll embark on a journey into the dynamic world of merchandising. Starting with an exploration of merchandising theory, you'll learn how to effectively manage products and merchandise, ensuring their availability and profitability. Dive deep into inventory management and analysis, uncovering the key metrics and techniques required to optimise stock levels and maximise sales. As you progress, you'll develop a strategic understanding of merchandising, learning how to align pricing strategies with market demands and consumer behaviour. Discover the art of visual merchandising, honing your skills in creating visually appealing displays that captivate customers and drive sales. Gain insights into consumer behaviour and their rights, empowering you to build strong customer relationships through effective communication. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Retail professionals seeking to expand their expertise in merchandising. Merchandisers aim to refine their skills and stay abreast of industry trends. Inventory managers desiring to optimise stock levels and improve profitability. Entrepreneurs venturing into the retail sector, requiring a comprehensive understanding of merchandising strategies. Individuals aspiring to pursue a career in the dynamic and fast-paced world of retail merchandising. Professionals from related fields, such as marketing or sales, interested in gaining insight into the strategic aspects of merchandising. Career path Merchandising Coordinator: £20,000 - £25,000 per year Assistant Merchandiser: £25,000 - £30,000 per year Merchandiser: £30,000 - £40,000 per year Senior Merchandiser: £40,000 - £60,000 per year Merchandising Manager: £50,000 - £80,000 per year Director of Merchandising: £80,000+ per year

Are you concerned about unconscious biases affecting the workplace? The Avoiding Unconscious Biases at Workplace online course provides insights and techniques to help you identify, mitigate and prevent unconscious biases in the workplace. This course is designed to help you enhance your understanding of unconscious biases and to take positive action to create a more inclusive and equitable workplace. Learning Outcomes: Understand the concept of unconscious bias and its impact on the workplace Recognise the origins of biases and how they are formed Identify different types of unconscious biases present in the workplace Explore strategies to avoid unconscious biases and foster a more inclusive work environment Develop techniques to challenge and overcome unconscious biases Understand the difference between individual and structural interventions Module 01: Unconscious Bias This module provides an introduction to unconscious bias and explains its impact on the workplace. It helps you to understand the origins of unconscious bias and the different forms it can take. Module 02: Bias: Origins This module explores the origins of bias, including the role of culture, upbringing, and personal experiences. It also provides insights into how biases can be formed and perpetuated. Module 03: Types of Unconscious Biases in the Workplace This module identifies and explains the different types of unconscious biases that can be present in the workplace, including affinity bias, halo effect, and confirmation bias. Module 04: Avoiding the Unconscious Biases at Workplace This module offers strategies and techniques to help you avoid unconscious biases and foster a more inclusive work environment. It also explores the role of unconscious bias in decision making. Module 05: Biases and Perception This module focuses on the relationship between biases and perception, including how biases can affect how we see and interact with others in the workplace. Module 06: Individual and Structural Interventions This module explores individual and structural interventions that can be used to address unconscious bias in the workplace. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers and team leaders seeking to create more inclusive work environments Human resources personnel responsible for diversity and inclusion initiatives Individuals interested in promoting fairness and equality in the workplace Career path Human Resource Specialist: £24,000 - £40,000 per year Diversity and Inclusion Manager: £40,000 - £70,000 per year Organisational Development Consultant: £40,000 - £60,000 per year Learning and Development Manager: £35,000 - £60,000 per year

In the realm of strategic business, the art of formulating and implementing effective strategies is akin to navigating uncharted territories. strategic business course in Strategy Formulation and Implementation presents an opportunity to unravel the complexities of strategic management, equipping participants with the tools and knowledge to thrive in this dynamic industry. Learning Outcomes: Gain a comprehensive understanding of strategic management principles and their application in the business context. Explore the significance of corporate governance in shaping strategic decision-making processes. Master the techniques of industry analysis to identify opportunities and threats in the competitive landscape. Acquire skills in strategy formulation, enabling the development of effective and sustainable business strategies. Learn the intricacies of strategy implementation and the critical factors necessary for successful execution. Understand the importance of evaluation, control, and continuous improvement in strategic management. The Strategy Formulation and Implementation course is designed to equip individuals with the knowledge and skills necessary to excel in the field of strategic business. Through a comprehensive curriculum, participants will delve into the foundations of strategic management, exploring concepts such as corporate governance, industry analysis, and strategy formulation. They will gain insights into the process of creating robust business strategies that align with organisational goals and leverage market opportunities. Moreover, the course delves into the intricacies of strategy implementation, emphasising the importance of effective execution and monitoring to achieve desired outcomes. Participants will also learn about evaluation and control mechanisms to assess the success of implemented strategies and make necessary adjustments for continuous improvement. Additionally, the course explores the role of building a strong brand and fostering customer relationships in strategic business success. With a focus on social responsibility and ethics, participants will develop a holistic understanding of the broader implications of strategic management in today's business landscape. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring managers and leaders seeking to enhance their strategic thinking and decision-making skills. Professionals in business development, strategic planning, or project management roles. Entrepreneurs and business owners aiming to develop and implement effective strategies for growth and sustainability. Individuals transitioning into strategic management roles or seeking career advancement opportunities in this field. Consultants and advisors specialising in strategic business planning and execution. Career path Strategy Analyst: £30,000 - £45,000 per annum Business Development Manager: £35,000 - £60,000 per annum Strategic Planning Manager: £45,000 - £75,000 per annum Chief Strategy Officer: £80,000 - £150,000 per annum Management Consultant (Strategic Focus): £40,000 - £80,000 per annum Director of Strategy and Innovation: £90,000 - £200,000 per annum

In today's competitive business environment, organisations need to focus on quality management to ensure customer satisfaction, continuous improvement, and sustainable growth. The ISO 9001:2015 Fundamentals and Implementation Course is designed to provide a comprehensive understanding of the ISO 9001:2015 standard and its implementation process. This course covers eight modules, including an introduction to ISO 9001:2015, context of the organisation, leadership, planning, support, operation, performance evaluation, and improvement. Learning Outcome: Understand the principles and requirements of the ISO 9001:2015 standard Develop a quality management system that meets the ISO 9001:2015 requirements Conduct internal audits and management reviews to ensure compliance and continual improvement Implement corrective actions and preventive actions to address non-conformities Evaluate the effectiveness of the quality management system through monitoring and measuring performance Enhance their knowledge and skills in quality management and its application in different industries. The ISO 9001:2015 Fundamentals and Implementation Course is designed to provide a comprehensive understanding of the ISO 9001:2015 standard and its implementation process. The course consists of eight modules, each covering a specific aspect of the standard. Module 01: Introduction to ISO 9001:2015 - This module provides an overview of the ISO 9001:2015 standard, its history, and its structure. Module 02: Clause 4 - Context of the Organization - This module covers the requirements related to understanding the organisation and its context, identifying the interested parties, and defining the scope of the quality management system. Module 03: Clause 5 - Leadership - This module focuses on the leadership requirements of the standard, including the role of top management, the quality policy, and the organisational culture. Module 04: Clause 6 - Planning - This module covers the planning requirements of the standard, including risk management, quality objectives, and quality planning. Module 05: Clause 7 - Support - This module focuses on the support requirements of the standard, including the resources, competence, communication, and documented information. Module 06: Clause 8 - Operation - This module covers the operational requirements of the standard, including product/service realisation, control of external providers, and release of products and services. Module 07: Clause 9 - Performance Evaluation - This module focuses on the requirements related to monitoring, measurement, analysis, and evaluation of the quality management system and its performance. Module 08: Clause 10 - Improvement - This module covers the requirements related to nonconformities, corrective actions, preventive actions, and continual improvement. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Quality managers and supervisors Quality auditors and consultants Anyone responsible for developing or maintaining a quality management system Professionals interested in enhancing their knowledge and skills in quality management. Career path Quality Manager - £30,000 - £60,000 per annum Quality Auditor - £25,000 - £40,000 per annum Quality Consultant - £30,000 - £60,000 per annum Operations Manager - £30,000 - £60,000 per annum.