Description

Description:

The Secretarial, PA & Office Administration Diploma course is designed for the people who want to exceed their role as a secretary, PA or office administrator. The responsibilities of a secretary, PA or office administrator require several skills. Throughout the course, you will explore all the essential skills for becoming an efficient secretary or PA.

Focuses will be given on how to take notes, using right tools, negotiation skill, communication skill, soft skills, time & meeting management, and more. Fundamental lessons regarding how to use Microsoft Office, Excel, Access and Powerpoint will also be presented to you.

Who is the course for?

This course is ideal for those wanting to improve their base skills in office administrative tasks

This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary

Entry Requirement:

This course is available to all learners, of all academic backgrounds.

Learners should be aged 16 or over to undertake the qualification.

Good understanding of English language, numeracy and ICT are required to attend this course.

Assessment:

At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.

Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.

Certification:

After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

Why choose us?

Affordable, engaging & high-quality e-learning study materials;

Tutorial videos/materials from the industry leading experts;

Study in a user-friendly, advanced online learning platform;

Efficient exam systems for the assessment and instant result;

The UK & internationally recognized accredited qualification;

Access to course content on mobile, tablet or desktop from anywhere anytime;

The benefit of career advancement opportunities;

24/7 student support via email.

Career Path:

Secretarial, PA & Office Administration Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as:

Administrator support staff

Administrative assistant

Office managers

Receptionist

Office administrator

Secretarial Interpersonal Skills
	Module One - Getting Started	00:30:00
	Module Two - Verbal Communication Skills	01:00:00
	Module Three - Non-Verbal Communication Skills	01:00:00
	Module Four - Making Small Talk and Moving Beyond	01:00:00
	Module Five - Moving the Conversation Along	00:30:00
	Module Six - Remembering Names	01:00:00
	Module Seven - Influencing Skills	01:00:00
	Module Eight - Bringing People to Your Side	01:00:00
	Module Nine - Sharing Your Opinion	01:00:00
	Module Ten - Negotiation Basics	01:00:00
	Module Eleven - Making an Impact	01:00:00
	Module Twelve - Wrapping Up	00:30:00
	Developing Interpersonal Skills Course- Activities	00:00:00
Personal Assistant
	Module One - Getting Started	00:30:00
	Module Two - Working with Your Manager	01:00:00
	Module Three - Administrative Soft Skills	01:00:00
	Module Four - Effective Time Management	01:00:00
	Module Five - Meeting Management	01:00:00
	Module Six - Tools of the Trade (I)	01:00:00
	Module Seven - Tools of the Trade (II)	01:00:00
	Module Eight - Being an Effective Gatekeeper	01:00:00
	Module Nine - Organizational Skills	01:00:00
	Module Ten - Confidentiality Guidelines	01:00:00
	Module Eleven - Special Tasks	01:00:00
	Module Twelve - Wrapping Up	00:30:00
Business Writing
	Module One - Getting Started	00:30:00
	Module Two - Working with Words	01:00:00
	Module Three - Constructing Sentences	01:00:00
	Module Four - Creating Paragraphs	01:00:00
	Module Five - Writing Meeting Agendas	01:00:00
	Module Six - Writing E-mails	01:00:00
	Module Seven - Writing Business Letters	01:00:00
	Module Eight - Writing Proposals	01:00:00
	Module Nine - Writing Reports	01:00:00
	Module Ten - Other Types of Documents	01:00:00
	Module Eleven - Proofreading and Finishing	01:00:00
	Module Twelve - Wrapping Up	00:30:00
Self Esteem & Confidence Building
	Module One - Getting Started	01:00:00
	Module Two - What Does Self-Confidence Mean To You	01:00:00
	Module Three - Obstacles to Our Goals	01:00:00
	Module Four - Communication Skills	01:00:00
	Module Five - The Importance of Goal Setting	01:00:00
	Module Six - Feeling the Part	01:00:00
	Module Seven - Looking the Part	01:00:00
	Module Eight - Sounding the Part	01:00:00
	Module Nine - Powerful Presentations	00:30:00
	Module Ten - Coping Techniques	01:00:00
	Module Eleven - Dealing with Difficult Behavior	00:30:00
	Module Twelve - Wrapping Up	00:15:00
Administrative Management
	Module One - Getting Started	00:30:00
	Module Two - Why Your Office Needs Administrative Procedures	01:00:00
	Module Three - Gathering the Right Tools	01:00:00
	Module Four - Identifying Procedures to Include	01:00:00
	Module Five - Top Five Procedures to Record	01:00:00
	Module Six - What to Include in Your Binder (I)	01:00:00
	Module Seven - What to Include in Your Binder (II)	01:00:00
	Module Eight - Organizing Your Binder	01:00:00
	Module Nine - What Not to Include in the Procedure Guide	01:00:00
	Module Ten - Share Office Procedure Guide	01:00:00
	Module Eleven - Successfully Executing the Guide	01:00:00
	Module Twelve - Wrapping Up	00:30:00
Admin Support
	Module One - Getting Started	00:30:00
	Module Two - Getting Organized (I)	01:00:00
	Module Three - Getting Organized (II)	01:00:00
	Module Four - Managing Time	01:00:00
	Module Five - Getting It All Done On Time	01:00:00
	Module Six - Special Tasks	01:00:00
	Module Seven - Verbal Communication Skills	01:00:00
	Module Eight - Non-Verbal Communication Skills	01:00:00
	Module Nine - Empowering Yourself	01:00:00
	Module Ten - The Team of Two	01:00:00
	Module Eleven - Taking Care of Yourself	01:00:00
	Module Twelve - Wrapping Up	00:30:00
Organisational Skills
	Module One - Getting Started	00:30:00
	Module Two - Remove the Clutter	01:00:00
	Module Three - Prioritize	01:00:00
	Module Four - Scheduling Your Time	01:00:00
	Module Five - To Do Lists	01:00:00
	Module Six - Paper and Paperless Storage	01:00:00
	Module Seven - Organization in Your Work Area	01:00:00
	Module Eight - Tools to Fight Procrastination	01:00:00
	Module Nine - Organizing Your Inbox	01:00:00
	Module Ten - Avoid the Causes of Disorganization	01:00:00
	Module Eleven - Discipline is the Key to Stay Organized	01:00:00
	Module Twelve - Wrapping Up	00:30:00
Office Management
	Building Your Management Team	01:00:00
	Building A Successful Brand	01:00:00
	Achieving Quality Through Teamwork	00:30:00
	Keys To Staying Motivated	00:30:00
	Improve Your Marketing	01:00:00
	Provide Top Customer Service	00:30:00
	Wrapping Up	00:30:00
Bookkeeping & Payroll
	Module One - Introduction	00:30:00
	Module Two - Basic Terminology	01:00:00
	Module Three - Basic Terminology (II)	01:00:00
	Module Four - Accounting Methods	01:00:00
	Module Five - Keeping Track of Your Business	01:00:00
	Module Six - Understanding the Balance Sheet	01:00:00
	Module Seven - Other Financial Statements	01:00:00
	Module Eight - Payroll Accounting Terminology	01:00:00
	Module Nine - End of Period Procedures	01:00:00
	Module Ten - Financial Planning, Budgeting and Control	01:00:00
	Module Eleven - Auditing	01:00:00
	Module Twelve - Wrapping Up	00:30:00
Microsoft Word
	Module One - Getting Started	00:30:00
	Module Two - Opening	01:00:00
	Module Three - Working with the Interface	01:00:00
	Module Four - Your First Document	01:00:00
	Module Five - Basic Editing Tasks	01:00:00
	Module Six - Basic Formatting Tasks	01:00:00
	Module Seven - Formatting Paragraphs	01:00:00
	Module Eight - Advanced Formatting Tasks	01:00:00
	Module Nine - Working with Styles	01:00:00
	Module Ten - Formatting the Page	01:00:00
	Module Eleven - Sharing Your Document	01:00:00
	Module Twelve - Wrapping Up	00:30:00
Microsoft PowerPoint
	Module One - Getting Started	00:30:00
	Module Two - Opening PowerPoint	01:00:00
	Module Three - Working with the Interface	01:00:00
	Module Four - Your First Presentation	01:00:00
	Module Five - Working with Text	01:00:00
	Module Six - Formatting Text and Paragraphs	01:00:00
	Module Seven - Adding Pictures	01:00:00
	Module Eight - Advanced Formatting Tasks	01:00:00
	Module Nine - Working with Transitions and Animations	01:00:00
	Module Ten - Setting Up Your Slide Show	01:00:00
	Module Eleven - Showtime!	01:00:00
	Module Twelve - Wrapping Up	00:30:00
	PowerPoint Essential Activities	00:00:00
Microsoft Excel
	Module One - Getting Started	00:30:00
	Module Two - Opening Excel	01:00:00
	Module Three - Working with the Interface	01:00:00
	Module Four - Your First Worksheet	01:00:00
	Module Five - Viewing Excel Data	01:00:00
	Module Six - Building Formulas	01:00:00
	Module Seven - Using Excel Functions	01:00:00
	Module Eight - Using Quick Analysis	01:00:00
	Module Nine - Formatting Your Data	01:00:00
	Module Ten - Using Styles, Themes, and Effects	01:00:00
	Module Eleven - Printing and Sharing Your Workbook	01:00:00
	Module Twelve - Wrapping Up	01:00:00
	Excel for Newbies - Activities	00:00:00
Mock Exam
	Mock Exam- Secretarial, PA & Office Administration Diploma	00:30:00
Final Exam
	Final Exam- Secretarial, PA & Office Administration Diploma	00:30:00
Order Your Certificates and Transcripts
	Order Your Certificates and Transcripts	00:00:00

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Secretarial, PA & Office Administration Diploma

By John Academy

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