1557 Organisational Behaviour courses in Cardiff delivered On Demand

Step confidently into the fast-paced world of executive support with the Personal Assistant: Executive Secretary Training Course. This expertly tailored course offers a deep dive into the refined skills, communication strategies, and organisational savvy required to support senior-level executives. Whether you’re a seasoned secretary brushing up or stepping into a high-level assistant role, this training equips you with the professional finesse, business etiquette, and digital fluency expected at the top. From managing calendars with military precision to handling confidential information with diplomacy, the course delivers insights that reflect the true nature of executive support. You'll explore how to master office systems, manage priorities under pressure, and craft correspondence that reflects executive standards. All of this, without setting foot outside your home—purely online, entirely at your pace, and professionally designed to prepare you for the responsibilities that come with the title. Key Features The Personal Assistant: Executive Secretary Training course includes the following offers: CPD Quality Standards Accredited Personal Assistant: Executive Secretary Training Course Lifetime Access No Hidden Fees 24/7 Tutor Support Certificate Available with reasonable price Discover a wealth of learning opportunities with our diverse range of online courses including Personal Assistant: Executive Secretary Training. From professional development to personal enrichment, we offer courses in a variety of subjects including business, technology, arts, languages, and more. This Personal Assistant: Executive Secretary Training course is carefully curated by industry experts and delivered through engaging multimedia content, interactive quizzes, and hands-on projects to ensure an immersive learning experience. Curriculum Module 01: Executive PA Module 02: Effective Administration Skills Module 03: Business Etiquette _ Telephone Skills Module 04: Representing Company _ The Boss Module 05: Mail Services Module 06: Traveling Arrangements Module 07: Meeting _ Conferences Module 08: Business Writing _ Communication Skills Module 09: Record Keeping _ Organisational Skills Module 10: Planning And Scheduling Why This Online Course is Better for You: Unlike traditional classroom settings, our online Personal Assistant: Executive Secretary Training course offers flexibility and convenience tailored to fit your busy lifestyle. With 24/7 access to Personal Assistant: Executive Secretary Training course materials and the ability to learn at your own pace, you can study whenever and wherever it's most convenient for you. Plus, our online platform provides a supportive community of fellow learners and dedicated instructors to guide you every step of the way. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Personal Assistant: Executive Secretary Training course is designed for anyone eager to expand their knowledge and skills, regardless of their background or experience level. Whether you're a working professional looking to upskill, a student seeking supplemental education, or an enthusiast pursuing a passion project, our courses are accessible to learners of all ages and abilities. Career path Invest in your future and unlock new career opportunities with our online Personal Assistant: Executive Secretary Training course. Gain valuable skills and credentials that are in high demand in today's competitive job market. Whether you're looking to switch careers, climb the corporate ladder, or start your own business, This course provide the expertise and certification you need to succeed. Certificates Digital certificate Digital certificate - £9 Hard copy certificate Hard copy certificate - £15 A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

A successful business thrives not just on individual brilliance but on how well its people function as a team. The Business Team Performance Course has been designed to refine the collaborative strengths within any organisation, ensuring that team dynamics shift from ordinary to high-performing with a touch of strategic insight. Whether you're navigating internal conflicts, improving communication, or aligning diverse goals, this course offers a structured approach to elevating teamwork without the fluff. Guided by proven principles of business psychology, leadership dynamics, and organisational effectiveness, the course drills into what truly drives performance. It’s ideal for managers, team leaders, or professionals looking to understand how to foster synergy, increase accountability, and support goal-focused environments. Every module offers sharp, no-nonsense guidance that respects your time and aims straight for measurable results. Perfect for those tired of overused advice and looking for something that actually makes sense in a business setting. Meet the Accreditation This premium online course titled Business Team Performance ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Business Team Performance Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Business Team Performance course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Business Team Performance course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Business Team Performance course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Business Team Performance course today, and take control of your career! Course Curriculum: Module 01: Benchmarks & Quality Management Techniques Module 02: Allocate Task & Improvement in Team Members' Performance Module 03: Amend Priorities & Improve the Quality of Work Module 04: Organisational Structures & Communication Module 05: Improvements & Support to Team Members Module 06: Management Techniques & Providing Feedback Module 07: Effective Meeting & Minutes How is the Business Team Performance assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Team Performance training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Business Team Performance course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Business Team Performance training.

The Equality and Diversity Mini Bundle brings together the foundations of fair practice across sectors. With content spanning HR, employment law, occupational therapy, learning disabilities, and equality, it’s the kind of bundle that prefers people be treated like… well, people. Perfect for those shaping or supporting inclusive workforces and services, this collection builds awareness of legislation, individual needs, and organisational structure. From staff induction to therapeutic guidance, each module ties into the broader goal of helping individuals feel respected, seen, and appropriately supported. Learning Outcomes: Understand core equality and diversity principles in structured environments. Learn about HR’s role in fairness and workplace well-being. Explore UK employment law and protected rights frameworks. Gain insight into occupational therapy and tailored approaches. Study learning disability awareness in various settings. Connect legislation with care and people-first policies. Who is this Course For: HR staff managing diversity-related documentation and policies. Support workers assisting individuals with additional needs. Administrators in education or healthcare fields. Managers wanting fair approaches to team leadership. Public sector staff handling accessibility and awareness. Entry-level professionals entering equality-focused roles. Disability service workers refining their core understanding. Anyone aiming to support inclusive service environments. Career Path: Equality and Diversity Officer – £30,000/year HR Assistant – £25,000/year Employment Law Advisor – £34,000/year Occupational Therapy Assistant – £26,500/year Disability Support Worker – £23,500/year Inclusion Policy Administrator – £28,000/year

The People Management Mini Bundle is for those managing teams, leading operations, or trying not to shout into the void during a team meeting. Covering team leadership, communication skills, telephone etiquette, operations, and disaster management, this bundle equips learners with structured approaches to keeping teams steady—even when the printer isn't. It’s ideal for those who need to balance people, processes, and priorities without resorting to caffeine overload. Each module sharpens interpersonal understanding while giving thought to structured operational strategies and disaster response handling—all without needing a whistle or clipboard. Learning Outcomes: Learn the fundamentals of leading teams in structured environments. Study effective workplace and interdepartmental communication techniques. Understand telephone etiquette and remote communication clarity. Explore operations planning in organisational contexts. Recognise key steps in disaster response and coordination. Connect leadership with communication and structured management. Who is this Course For: Team leaders overseeing everyday operational processes. Supervisors building clearer communication across teams. Office managers responsible for handling disruptions calmly. Anyone balancing leadership and communication tasks. Admins involved in telephone communication etiquette. Professionals handling team or staff-related coordination. Learners preparing for people-focused leadership roles. Managers dealing with unexpected operational hiccups. Career Path: Team Leader – £30,000/year Office Supervisor – £29,000/year Operations Assistant – £28,000/year Communications Coordinator – £27,500/year Telephone Support Officer – £24,000/year Crisis Response Assistant – £26,000/year

The Nursing Assistant Mini Bundle focuses on what truly matters in support roles—care, clarity, and comfort. The course covers nursing principles, personal hygiene, health and social care, childcare responsibilities, and communication skills that are more useful than a cup of tea on a Monday morning. Whether your goal is to assist others or to understand how care environments function, this bundle helps structure your knowledge of patient support, hygiene routines, and communication essentials. It’s an excellent stepping stone for those seeking order in the often unpredictable world of people-care. Learning Outcomes: Understand core responsibilities within nursing support roles. Learn hygiene standards and person-focused care routines. Gain foundational knowledge in childcare and daily support. Explore communication techniques within care environments. Study health and social care organisational basics. Connect hygiene, care, and communication in care settings. Who is this Course For: Aspiring nursing support staff and care assistants. Individuals working with children in home care settings. Carers seeking formal knowledge to support responsibilities. Health support workers looking to grow foundational skills. Administrative staff in health and social care sectors. Those exploring structured caregiving environments. Family carers seeking to understand care and communication. Anyone interested in human-focused support roles. Career Path: Nursing Assistant – £23,500/year Childcare Support Worker – £22,000/year Health Care Assistant – £23,000/year Social Care Assistant – £24,000/year Residential Support Worker – £25,000/year Community Care Administrator – £22,500/year

Nothing says “grown-up” quite like understanding your VAT. The VAT Mini Bundle walks you through Value Added Tax, essential tax knowledge, business law basics, structured report writing, and—because life gets messy—some self-organisation tactics to keep your numbers (and nerves) in check. Whether you’re chasing receipts or wrangling legalese, this bundle puts logic back into numbers. Perfect for early-career finance workers, small business enthusiasts, or anyone tired of pretending to know what ‘input tax’ means. Numbers don’t bite—especially when presented like this. Learning Outcomes: Understand key concepts behind VAT and its applications. Learn tax fundamentals relevant to business and self-employment. Explore basic business law for financial process understanding. Develop structured report writing for financial clarity. Organise documents and tasks using simple organisational methods. Apply structured thinking to legal and financial topics. Who is this Course For: Bookkeeping assistants learning VAT and tax rules. Entrepreneurs managing business records and reports. Finance support staff handling admin for accountants. Tax return helpers needing structured refresher knowledge. Self-employed individuals tracking invoices and taxes. Admin workers supporting financial documentation. Legal secretaries touching on business and tax law. Beginners interested in structured financial writing. Career Path: VAT Administrator – £26,000/year Tax Assistant – £27,500/year Accounts Support Officer – £25,000/year Finance Administrator – £24,000/year Junior Report Writer (Finance Focus) – £23,500/year Business Law Clerk (Entry-Level) – £28,000/year

Managing people is one thing. Managing expectations—now that’s an art form. The Stakeholder Management Mini Bundle blends leadership, negotiation, and data analysis with a touch of disaster management (for when things get a little too lively). It’s a solid toolkit for those dealing with deadlines, feedback loops, and mysterious group emails. Whether you're leading a small team or just trying to avoid another 37-slide meeting, this bundle delivers structured learning for those looking to guide, resolve, and survive project chaos—with a spreadsheet or two to back them up. Learning Outcomes: Understand leadership responsibilities and decision-making structures. Apply problem-solving techniques in workplace or group settings. Recognise effective stakeholder negotiation strategies and responses. Explore data analysis principles linked to team performance. Learn methods for managing crisis and organisational disruptions. Identify communication tools for team or stakeholder engagement. Who is this Course For: Team leaders managing deadlines, people, or project deliverables. Supervisors navigating different expectations across departments. Coordinators working in fast-paced or crisis-prone industries. Analysts needing insights into leadership data and planning. Anyone managing negotiations with internal or external groups. Project staff juggling feedback, meetings, and last-minute changes. HR officers supporting leadership or incident response plans. Early-career professionals looking at structured stakeholder theory. Career Path: Team Leader – £30,000/year Project Coordinator – £28,500/year Stakeholder Liaison Officer – £31,000/year Crisis Response Planner – £33,000/year Workforce Analyst – £29,000/year Negotiation Support Officer – £27,000/year

The Animation Mini Bundle isn’t just a treat for digital creatives—it’s a cleverly stacked mix of visual, technical, and organisational know-how. From storytelling through motion to structuring user experience and managing creative time without losing your mind (or your coffee), this course keeps things snappy and focused. Featuring animation principles, CSS design, UX basics and Adobe Premiere Pro, it also includes time management tools to help ideas meet deadlines. If your imagination’s busy but your browser tabs are busier, this bundle gives your creativity a tidy desk. Learning Outcomes: Understand animation techniques and digital motion design foundations. Learn CSS essentials for structuring web-based animated elements. Explore Adobe Premiere Pro features for content and editing tasks. Identify UX principles for animated and interactive interfaces. Apply time management strategies in creative workflow settings. Recognise how animation integrates across digital media platforms. Who is this Course For: Aspiring animators exploring motion graphics and digital storytelling. Designers balancing visual flair with user experience awareness. Beginners interested in structured animation and media workflows. Freelancers needing Adobe Premiere Pro orientation. Creative thinkers building CSS-based animations or effects. Content creators working with deadlines and client edits. Professionals combining UX with visual content design. Students expanding knowledge across design and animation tools. Career Path: Junior Animator – £24,000/year UX and Motion Assistant – £26,500/year Media Editor (Premiere Pro) – £27,000/year Web Designer (CSS Animation) – £28,000/year Digital Content Designer – £30,000/year Creative Project Assistant – £25,000/year

The Care for the Elderly Mini Bundle offers a compassionate overview of elder support roles. Combining nursing, health and social care, psychology, communication skills, and leadership, this bundle prepares learners to understand the emotional, physical, and organisational sides of elderly care. Each module is thoughtfully selected to reflect both individual support and team coordination. Whether you're assisting with daily needs, offering emotional comfort, or managing a care team, this course bundle provides the structure needed to better understand the people who once taught us everything—from tying laces to turning off the oven. Learning Outcomes: Understand fundamental nursing principles in elderly care settings. Learn essential health and social care responsibilities. Apply communication techniques to support and reassurance. Study psychological aspects related to ageing and cognition. Explore the role of team leadership in care environments. Connect emotional support with structured team coordination. Who is this Course For: Individuals assisting elderly people in domestic settings. Carers looking to enhance their structured understanding. Care home staff developing communication and psychology insight. Aspiring team leaders in care and support roles. Support workers assisting older adults across sectors. Volunteers involved in elderly outreach or home visits. Family members caring for ageing loved ones. Anyone interested in structured approaches to elderly care. Career Path: Elderly Care Assistant – £22,000/year Residential Support Worker – £24,000/year Health and Social Care Assistant – £23,500/year Care Team Leader – £26,000/year Psychological Support Assistant – £25,000/year Communication Support Coordinator – £24,000/year

If you think KYC sounds like a distant cousin of BBQ, don’t worry—you’re not alone. The KYC Mini Bundle blends the essentials of Know Your Customer procedures, Anti-Money Laundering (AML) principles, GDPR awareness, and persuasive copywriting techniques (including sales writing that doesn’t sound like shouting). This course doesn’t drown you in regulation. Instead, it provides a sensible approach to customer verification, lawful communication, and clear writing. Whether you’re on the front lines of onboarding or behind a keyboard drafting emails, it’s a fine balance of writing smartly and thinking legally. Learning Outcomes: Understand customer verification standards within KYC requirements. Learn key AML prevention strategies in organisational contexts. Apply GDPR awareness to communication and data handling. Write persuasive sales content using structured techniques. Develop writing with ethical clarity and compliance in mind. Balance legal requirements with audience-friendly language use. Who is this Course For: Frontline staff verifying clients and new accounts. Admins managing customer data and internal reports. Writers creating GDPR-conscious digital content. Sales teams focused on ethical written persuasion. Freelancers handling client onboarding or emails. Support staff in customer-focused financial services. Onboarding professionals working in digital sectors. Anyone involved in writing with legal implications. Career Path: KYC Analyst (Entry-Level) – £28,000/year AML Assistant – £30,000/year Data Protection Administrator – £27,500/year Junior Compliance Writer – £26,000/year Customer Onboarding Executive – £25,000/year Sales Copywriter (Finance Focus) – £29,000/year