261 Organisational Behaviour courses in Cardiff delivered Live Online

HR Management Course Overview: This HR Management Course is designed to equip learners with essential knowledge and skills required to effectively manage human resources within any organisation. Covering key aspects of HR management, including recruitment, performance management, employee relations, and legal considerations, the course offers a comprehensive understanding of the core responsibilities of HR professionals. Learners will gain the confidence to tackle HR challenges in the workplace, improve organisational culture, and ensure compliance with employment laws. By the end of the course, participants will be well-prepared to contribute to HR strategy and operational efficiency in various sectors. Course Description: This course delves deeper into HR functions, offering insights into crucial topics such as employee engagement, talent acquisition, workforce development, and conflict resolution. Learners will explore modern HR practices, the role of HR in organisational development, and the application of HR policies within different industries. The course provides a solid foundation in understanding HR operations, helping learners develop the skills needed to manage employee lifecycle processes effectively. Emphasis is placed on understanding legal frameworks, diversity and inclusion, and managing change within the workforce, preparing learners for dynamic HR roles in any business environment. HR Management Course Curriculum: Module 01: Introduction to HR Management Module 02: Recruitment and Selection Strategies Module 03: Employee Engagement and Retention Module 04: Performance Management and Development Module 05: Employment Law and Ethical Considerations Module 06: Compensation and Benefits Management Module 07: Workforce Diversity and Inclusion Module 08: Managing Change in the Workforce (See full curriculum) Who is this course for? Individuals seeking to build a career in HR management. Professionals aiming to enhance their HR skills for career progression. Beginners with an interest in human resources and organisational development. HR specialists looking to update their knowledge and practices. Career Path: HR Manager Recruitment Specialist Employee Relations Manager Talent Acquisition Specialist HR Consultant Learning and Development Coordinator

Team Building Masterclass Course Overview This Team Building Masterclass provides learners with the knowledge and skills necessary to create high-performing teams in various professional environments. Covering core topics such as communication, team dynamics, and leadership strategies, this course offers valuable insights into the qualities that contribute to a successful team. Learners will gain practical tools for managing both in-person and remote teams, along with strategies for overcoming common challenges. By the end of the course, learners will have a clear understanding of how to build cohesive, motivated, and effective teams, enhancing their leadership potential and organisational impact. Course Description The Team Building Masterclass delves into the critical aspects of team success, starting with the key qualities that define high-performing teams. Participants will explore various communication techniques, effective team-building models, and the stages of the team-building process. Special focus is placed on the challenges faced when managing virtual teams, as well as interactive exercises designed to strengthen team bonds. Throughout the course, learners will develop a comprehensive understanding of the essential elements of team collaboration and gain strategies for navigating obstacles. This course is ideal for those seeking to improve team cohesion and productivity in their professional roles. Team Building Masterclass Curriculum Module 01: Qualities of a Successful Team Module 02: Communicating Effectively as a Team Module 03: Team Building Models Module 04: Team Building Process Module 05: Challenges of Managing a Virtual Team Module 06: Team Building Exercises (See full curriculum) Who is this course for? Individuals seeking to enhance their leadership skills Professionals aiming to improve team performance Beginners with an interest in team management Managers looking to develop team-building strategies HR professionals and organisational developers Career Path Team Manager Project Manager HR Specialist Organisational Development Consultant Leadership Coach Remote Team Manager

Corporate Process & Maintenance Course Overview: The "Corporate Process & Maintenance" course provides a comprehensive understanding of core administrative and operational processes within a corporate environment. It covers essential tasks such as managing priorities, maintaining office resources, and effectively communicating expectations. Learners will develop the skills necessary to initiate and complete tasks efficiently while managing administrative responsibilities. The course is designed to enhance organisational abilities and foster professional growth, making it valuable for anyone aiming to streamline corporate operations and improve workplace productivity. By the end of the course, learners will be equipped with the skills to manage office processes with confidence and precision. Course Description: This course delves into key aspects of corporate maintenance and process management, focusing on improving office operations. Key topics include prioritising and completing tasks, mastering communication and expectation management, and leveraging email software for strategic purposes. Learners will explore how to maintain office resources, provide administrative services like document production, and handle meeting necessities. Throughout the course, learners will gain valuable insights into effective office management, improving both individual and organisational performance. The course is structured to facilitate a deep understanding of corporate processes and ensure learners are prepared to handle various office-related responsibilities with efficiency and clarity. Corporate Process & Maintenance Curriculum: Module 01: Responsibility For Initiating And Completing Tasks Module 02: Managing Priorities And Time Module 03: Communicating And Managing The Expectations Module 04: Strategic Approach & Use Of Email Software Module 05: Maintenance Of Office Resources Module 06: Providing Administrative Services: Document Production Module 07: Meeting Necessaries & Documents (See full curriculum) Who is this course for? Individuals seeking to develop their office management skills Professionals aiming to enhance their organisational efficiency Beginners with an interest in corporate operations Those looking to improve administrative capabilities in the workplace Career Path Office Administrator Executive Assistant Administrative Coordinator Operations Manager Office Manager

Diary Management Course Overview This Diary Management course offers comprehensive training on effectively organising and managing personal and professional schedules. Learners will explore essential techniques for scheduling appointments, prioritising tasks, and optimising time use to enhance productivity. The course emphasises the development of strong organisational skills, enabling learners to efficiently handle daily commitments and improve workflow. By mastering diary management, participants will gain confidence in managing multiple responsibilities, meeting deadlines, and maintaining clear records. This course is valuable for anyone looking to streamline their time management and improve administrative efficiency in any professional setting. Course Description This course delves into the key components of diary management, including methods for note-taking, scheduling, task tracking, and using digital tools designed to support organisation. Participants will learn how to structure their diaries effectively to accommodate varied responsibilities, manage interruptions, and maintain focus on priorities. The learning experience incorporates techniques for using popular note-taking programmes and digital calendars, ensuring learners can integrate modern technology into their daily routines. Throughout the course, individuals will build skills in time optimisation and discover practical strategies to enhance their organisational capabilities, ultimately supporting improved professional performance and personal productivity. Diary Management Curriculum Module 01: Introduction to Diary Management Module 02: Taking and Organising Notes Module 03: Scheduling and Time Optimisation Module 04: Keeping Track of Tasks Module 05: Note-Taking Programs Module 07: Diary Management Tricks and Optimisation (See full curriculum) Who is this course for? Individuals seeking to improve their time and schedule management skills. Professionals aiming to enhance their organisational and administrative abilities. Beginners with an interest in developing effective diary and task management. Administrative assistants and office workers looking to boost efficiency. Career Path Personal Assistant Office Manager Executive Secretary Administrative Coordinator Project Administrator

Front Desk Skills Training Level 3 Course Overview: The "Front Desk Skills Training Level 3" course provides comprehensive training for individuals seeking to enhance their front desk expertise. It covers essential areas such as customer service, communication, time management, and business writing, equipping learners with the skills needed to excel in a professional front desk or receptionist role. The course is designed to improve learners' organisational abilities, efficiency in managing tasks, and proficiency in handling a wide range of administrative duties. By the end of the course, learners will have a solid foundation in key front desk responsibilities, preparing them for a variety of roles in customer-facing environments. Course Description: This course offers in-depth coverage of essential front desk skills, including telephone etiquette, managing business correspondence, travel arrangements, and the organisation of meetings and conferences. Learners will gain the ability to effectively manage time and maintain accurate records, develop strong business writing skills, and master organisational tasks crucial to front desk operations. The course also focuses on enhancing communication and customer service capabilities, ensuring learners are well-equipped to represent their employer with professionalism. With a balanced focus on administrative tasks and customer interaction, the training prepares individuals to thrive in dynamic front desk roles, enabling career progression in various industries. Front Desk Skills Training Level 3 Curriculum: Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash (See full curriculum) Who is this course for? Individuals seeking to enhance their front desk skills. Professionals aiming to improve their administrative and communication abilities. Beginners with an interest in administrative or customer service roles. Those seeking career advancement in office management or receptionist positions. Career Path Front Desk Receptionist Office Administrator Executive Assistant Customer Service Representative Administrative Assistant Office Manager Travel Coordinator Conference and Event Coordinator

Business Management Course Overview This Business Management course provides learners with a comprehensive understanding of key management concepts and practices. Covering essential topics such as operations, business analysis, strategic planning, and risk management, the course equips learners with the necessary tools to handle various aspects of business management effectively. Through a blend of theoretical insights and applied learning, learners will develop the confidence to manage business operations, drive strategic growth, and navigate organisational challenges. The course is designed to provide value to individuals seeking to advance their management skills and progress in their careers. Course Description This course delves deeply into the core aspects of business management, providing a structured approach to understanding business operations, leadership, and decision-making. Learners will explore modules on business analysis, strategic management, and project development, as well as gain valuable skills in managing risk, performance, and human resources. The course covers critical areas including planning, forecasting, communication, and conflict management. By the end of the course, learners will have a broad understanding of how businesses operate and will be able to apply their learning to various management scenarios. Designed for those looking to enhance their management skills, the course ensures that learners gain a solid foundation in business management principles. Business Management Curriculum Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management (See full curriculum) Who is this course for? Individuals seeking to build a career in business management. Professionals aiming to enhance their management and leadership skills. Beginners with an interest in business operations and management. Those looking to progress in roles related to business analysis, human resources, or strategic planning. Career Path Business Manager Operations Manager Project Manager HR Manager Strategic Planner Financial Analyst Customer Service Manager Risk Manager Organisational Development Specialist Performance Manager

Meeting Management Online Course Overview This Meeting Management Online course equips learners with essential skills to plan, organise, and conduct effective meetings in both virtual and traditional settings. It covers key aspects such as meeting preparation, the use of various online platforms, and professional etiquette to ensure smooth communication and productive outcomes. By the end of the course, participants will confidently manage meetings that engage attendees, keep discussions focused, and achieve clear objectives. This course is designed to enhance organisational efficiency and communication skills, making it valuable for professionals across diverse sectors who regularly facilitate or participate in meetings. Course Description This comprehensive course delves into the full spectrum of meeting management, from initial planning to execution and follow-up. Learners will explore different online meeting platforms, mastering their features to optimise interaction and collaboration. Topics include agenda creation, participant engagement strategies, and maintaining professionalism through meeting etiquette. The course emphasises skills such as time management, effective communication, and problem-solving within meetings. Through a structured learning experience, participants will develop the ability to lead productive discussions, manage challenges, and ensure meetings contribute positively to organisational goals. Suitable for all levels, this course provides the knowledge required to enhance meeting effectiveness in today’s increasingly digital workplace. Meeting Management Online Curriculum: Module 01: Planning and Preparation Module 02: Online Meeting Platforms Module 03: Meeting Etiquette and Tips (See full curriculum) Who is this course for? Individuals seeking to improve their meeting coordination skills. Professionals aiming to enhance leadership and communication abilities. Beginners with an interest in effective workplace collaboration. Team leaders and project managers requiring efficient meeting techniques. Career Path Meeting Coordinator Project Manager Administrative Assistant Business Analyst Office Manager

Leadership and Management Essential Skill Course Overview: The "Leadership and Management Essential Skill" course provides an in-depth exploration of key concepts, strategies, and tools essential for effective leadership and management. Learners will gain a comprehensive understanding of leadership theories, management principles, and the critical differences between the two. Designed for those seeking to enhance their managerial expertise, the course delves into leadership styles, their impact, and the common challenges leaders face. By completing this course, participants will be equipped to lead teams with confidence, make informed decisions, and effectively manage diverse challenges in the workplace. Course Description: This course covers a range of topics that are fundamental to leadership and management. Learners will explore core management principles, including decision-making and organisational strategies, and apply leadership theories to real-world scenarios. The course also examines the differences between leadership and management and provides insight into the obstacles leaders face, such as resistance to change and conflict resolution. Various leadership styles will be discussed, along with their impacts on team dynamics and the importance of mentoring. Upon completion, learners will possess a strong foundation in both leadership and management, enabling them to apply their knowledge to various professional environments. Leadership and Management Essential Skill Curriculum: Module 01: Principles of Management Module 02: Applied Theories on Leadership Module 03: Leadership and Management Differences & Applications Module 04: Obstacles in Leadership and Management Module 05: Different Leadership Styles Module 06: Impact of Different Leadership Style and Mentoring (See full curriculum) Who is this course for? Individuals seeking to develop leadership capabilities. Professionals aiming to advance in management roles. Beginners with an interest in leadership or management. Anyone looking to improve team and organisational performance. Career Path: Team Leader Project Manager Department Head Operations Manager Senior Executive Leadership Consultant

Workplace Stress Management Course Overview This Workplace Stress Management course provides learners with an understanding of stress in the workplace and equips them with the tools and techniques to manage it effectively. Focusing on both personal and organisational approaches, the course covers the physiological and psychological aspects of stress, along with strategies for maintaining well-being at work. By the end, learners will have gained practical knowledge on managing their own stress levels, as well as strategies to enhance productivity and maintain a balanced work environment. Course Description This course delves deeper into the concept of stress, exploring how it manifests in the workplace and its impact on individuals and organisations. Learners will gain insights into the physical and mental responses to stress, understanding how personality traits influence stress levels. They will also discover techniques for managing stress, such as relaxation techniques, time management strategies, and improving work-life balance. The course ensures learners can apply stress management tools in various professional environments, ultimately enhancing their career prospects and fostering a healthier work environment for all. Workplace Stress Management Curriculum Module 01: Defining Stress Module 02: Responses of the Nerves Module 03: Stress at Workplace Module 04: Personality and Stress Module 05: Managing Stress at Work Module 06: Personal Stress Management Module 07: Work-Life Balance (See full curriculum) Who is this course for? Individuals seeking to understand stress management techniques. Professionals aiming to improve their mental well-being at work. Beginners with an interest in workplace dynamics and stress management. HR professionals or team leaders wanting to support employee well-being. Career Path Stress Management Specialist HR Manager Employee Well-being Coordinator Workplace Wellness Coach Organisational Psychologist Leadership Coach Health and Safety Officer

Inspirational Leadership Skills: Practical Motivational Leadership Course Overview: The "Inspirational Leadership Skills: Practical Motivational Leadership" course is designed to empower aspiring leaders with the essential skills to lead with confidence and inspire others. This course covers a wide range of leadership aspects, including emotional intelligence, effective communication, public speaking, and decision-making. It is ideal for those seeking to enhance their leadership capabilities, foster motivation, and create positive organisational change. Learners will develop the skills needed to influence and motivate others, solve complex problems, and lead with emotional intelligence, setting them up for success in leadership roles. Course Description: This course offers a comprehensive exploration of key leadership principles that every leader must master. Topics include the development of self-leadership, the role of emotional intelligence in leadership, and mastering communication skills for effective team engagement. Learners will delve into public speaking techniques, critical thinking strategies for decision-making, and methods for motivating and counselling individuals. Additionally, the course covers management and leadership strategies, equipping learners with the tools to handle organisational challenges. Throughout the course, learners will gain the knowledge and confidence to lead with influence and drive positive results. Inspirational Leadership Skills: Practical Motivational Leadership Curriculum: Module 01: Developing the Leader Within You Module 02: Emotional Intelligence in Leadership Module 03: Communication Skills Module 04: Public Speaking Module 05: Critical Thinking in Problem-Solving and Decision Making Module 06: Motivation and Counselling Module 07: Management and Leadership (See full curriculum) Who is this course for? Individuals seeking to enhance their leadership capabilities. Professionals aiming to improve their managerial and communication skills. Beginners with an interest in leadership or management roles. Those aiming to motivate and inspire teams in various industries. Career Path: Team Leader Manager Executive Leadership Consultant Public Speaker HR Professional Motivational Speaker