IT support is the backbone of every modern workplace, handling everything from system glitches to data security concerns. This 8 in 1 IT Support Training Premium Bundle delivers a solid grounding in essential IT knowledge, covering cybersecurity, GDPR, and Microsoft Office tools like Word, Excel, Access, and Outlook. It’s tailored for those looking to improve technical understanding and boost their efficiency in digital environments. Alongside the technology, the course includes important regulation insights to help protect data and maintain ethical standards in any organisation. Whether you’re stepping into IT support or enhancing your current role, this bundle equips you with skills to manage systems and information confidently and responsibly. Learning Outcomes Understand core IT principles and system support basics. Learn cybersecurity fundamentals to safeguard digital environments. Gain knowledge of GDPR for data protection awareness. Develop proficiency in Microsoft Word and document creation. Improve spreadsheet skills using Microsoft Excel tools. Explore email management and database basics in Outlook and Access. Who is this Course For Aspiring IT support technicians entering the technology sector. Office staff managing IT-related tasks and communications. Data handlers responsible for maintaining privacy and GDPR rules. IT administrators improving Microsoft Office proficiency. Professionals supporting cybersecurity measures in organisations. Remote workers managing digital files and emails efficiently. Career changers interested in foundational IT and security skills. Helpdesk and technical support staff seeking online training. Career Path IT Support Technician – £22,000 to £30,000 per year Cybersecurity Analyst (Entry level) – £28,000 to £38,000 per year Data Protection Officer – £30,000 to £40,000 per year Microsoft Office Specialist – £24,000 to £32,000 per year Helpdesk Analyst – £22,000 to £29,000 per year IT Administrator – £25,000 to £33,000 per year
In a world focused on digital media, 24-hour news channels and social channels, it’s really important to communicate with your audience – there are lots of opportunities to do this if you are interviewed by journalists. There’s the chance to deliver expert comments or take part in in-depth features or give a quote about your business or organisation. The media wants to stay relevant and engaged with its audience and you can play a part in that and talk to your audience. In our Broadcast Media Training Courses, we will teach you the best ways to share your story, how to answer those difficult questions and present yourself with confidence and style. This means you will capitalise on every opportunity. Our broadcast media and media interview training courses include: Crisis Media Training Benefits There are many reasons why businesses and organisations suddenly find themselves trending on social media or being talked about in the broadcast media. When something goes wrong, your every move is watched and then commented on online, putting you and your teams under even more pressure. So if the worst should happen and you find yourself or your company or business suddenly in the public eye, you need to be prepared. We’ll help you learn how to manage your response ensuring clarity and confidence. It’s vital you don’t leave a vacuum for others to fill so let us help you respond effectively. Why would I ever need Crisis Training? Brand reputation is the most important asset we have in the digital media age. Audiences want to engage with organisations which have credibility and authenticity. A crisis – not always of your making – can quickly undermine that if it’s handled badly. Communication is at the heart of crisis media training and we can show you how to deal with a wide range of situations, address concerns and criticism and ensure your message reaches audiences under the most pressured circumstances. Who needs to attend the training? Crisis Media Training isn’t just for the most senior CEO’s or Managing Directors. In order to support the authenticity of your response it’s important the people on the ground can talk to the public. And in the age of social media, if you’re talking to the public, you’re talking to the media. So the people dealing with the crisis are the people who should know how to communicate in a crisis. There are times when the top bosses must talk as they are accountable and are happy to demonstrate that level of responsibility. But the media will also ask to talk to the people handling the problem and we can show them how. How do I book Crisis Media Training? We can help you create the perfect training to stress test your messaging and make sure you’re ready to deliver your message if you find yourselves unexpectedly in the news. We’ll help you deal with challenging questions and diffuse the most tense of interviews. But our main criteria is that we design the training you want so we’ll work with you to create the perfect course. All you have to do is give one of our friendly team a ring on 0754 533 4269 or email us.
Thinking about learning more about Artificial Intelligence? The BCS Foundation Certificate in Artificial Intelligence is the advanced version of our Essentials Course Artificial Intelligence and includes more detail and insights about algebraic equations, vector calculus and schematics used in artificial intelligence and machine learning for you to learn how this new technology works.
Take steps to become an experienced facilities manager and ensure that buildings and their services meet the needs of people that work in them, with the Facilities Management. In this comprehensive course, you will receive practical training in all areas of facilities management, from exploring the facilities life cycle to inventory management. Our experienced instructor will teach you everything you need to know about maintaining the working environment and providing a quality service. By the end of this training program, you will be equipped with the practical skills and knowledge to manage facilities of all types, including hospitals, retail stores, hotels and office buildings. Learning Objectives Understand the purpose, nature and scope of facilities management Know the proper use of facilities management terms and definitions Learn about sustainability in facilities management, sustainable developments and trends Demonstrate an in-depth understanding of the facilities life cycle, from design to construction and maintenance Familiarise with the role of a facilities operations manager Develop your understanding of the fundamental steps in inventory management and waste management Understand how to evaluate life-cycle costs in facilities management Learn about quality control, inspections, reporting and record-keeping Develop your project management skills and demonstrate an understanding of a project's life cycle Who is this Course for? This Diploma in Facilities Management is ideal for aspiring facilities managers and existing managers who want to update their skills and knowledge. Our online courses are specially designed for distance learning, offering flexible virtual classroom modules that can be studied on a full-time or part-time basis. Increase your chances of working for a top organisation and gain a Certificate of Achievement to take your career to the next level. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, the learners may order the Certificate of Completion from Course Gate (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9. There is an additional £10 delivery charge for international students. Career path This advanced diploma in Facilities Management provides a stepping stone to work your way up to becoming a successful facilities manager. Career opportunities and roles in the field include: Facilities Manager Facilities Coordinator Facilities Assistant Course Curriculum Module 1: Facility Management Introduction to Facility Management 00:20:00 Terms and Definitions 00:05:00 Assessment Module 1 Module 01 Final Quiz Exam - Facilities Management 00:10:00 Module 2: Facilities Management in the Workplace Workplace Facilities 00:35:00 Assessment Module 2 Module 02 Final Quiz Exam - Facilities Management 00:10:00 Module 3: Sustainable Development and Facilities Management Sustainable Development and Facilities Management 00:30:00 Facilities Life Cycle 00:15:00 Assessment Module 3 Module 03 Final Quiz Exam - Facilities Management 00:10:00 Module 4: Facility Operations Operations of Facilities 00:25:00 Assessment Module 4 Module 04 Final Quiz Exam - Facilities Management 00:10:00 Module 5: Operations and Maintenance Operations and Maintenance 00:30:00 Assessment Module 5 Module 05 Final Quiz Exam - Facilities Management 00:10:00 Module 6: Facilities Maintenance Planning, Budgeting and Method Facilities Maintenance Planning 00:10:00 Maintenance Costs, Finance and Methods 00:10:00 Factors Affecting Maintenance 00:10:00 Assessment Module 6 Module 06 Final Quiz Exam - Facilities Management 00:10:00 Module 7: Performance and Installations Management Performance Management 00:10:00 Installations Management 00:20:00 Assessment Module 7 Module 07 Final Quiz Exam - Facilities Management 00:10:00 Module 8: Project Management Project Management 00:30:00 Assessment Module 8 Module 08 Final Quiz Exam - Facilities Management 00:10:00 Module 9: HR Management Human Resource Management 00:30:00 Assessment Module 9 Module 09 Final Quiz Exam - Facilities Management 00:10:00 Module 10: Real Estate Management, Client Delivery Models & Outsourcing Real Estate 00:30:00 Client Delivery Models 00:05:00 Outsourcing of Services or In-House Staff 00:15:00 Assessment Module 10 Module 10 Final Quiz Exam - Facilities Management 00:10:00 Order Your Certificate
This comprehensive 3-hour Online Family First Aid course has been created by Mini First Aid to give you the knowledge to help a baby, child or adult with both minor and major first aid incidents as well as giving advice on how to manage a range of common illnesses and conditions.
Public Speaking Courses That Work Our public speaking courses are refreshingly different and transformative. Mindful presenting is the key to the future of high impact public speaking training. In fact, we are changing organisations one presentation at a time. We do that by providing training that empowers and equips professionals to present with greater confidence, clarity and impact.
Public Speaking Courses That Work Our public speaking courses are refreshingly different and transformative. Mindful presenting is the key to the future of high impact public speaking training. In fact, we are changing organisations one presentation at a time. We do that by providing training that empowers and equips professionals to present with greater confidence, clarity and impact.
CSIE staff and our associate trainers are knowledgeable and experienced in delivering talks and facilitating training for teachers, learning supporters, local authority officers, other professionals involved in young people’s education, parents and students. Our training is routinely praised for the level of interest and engagement it evokes, its positive and constructive impact, the clarity with which even complex issues are presented and the supportive manner in which participants are encouraged to examine their own beliefs and assumptions. CSIE training is competitively priced and offers excellent value for money. How CSIE can help your setting We can support the work of: schools, by providing speakers for assemblies, staff meetings and Continuing Professional Development days, as well as working with staff towards inclusive school development; universities, by delivering talks for undergraduate or postgraduate students, contributing to conferences (keynote address, panel discussion or other presentations), as well as working with staff towards the development of a more inclusive institution; local authorities, by facilitating Continuing Professional Development events, as well as working with staff towards the development of more inclusive education in the locality; central government in the UK and abroad, by working with relevant officers at national level towards the development of more inclusive education. CSIE is a registered charity heavily reliant on income generated from selling our resources and services. Our current rates for the above activities are: Half day rate £500 Whole day rate £800 All rates are subject to VAT; travel and subsistence expenses may also be charged. Special rates may be offered to smaller or voluntary sector organisations; please contact the CSIE office. Whether you want someone to talk to children and young people, to conference delegates or government officials, please email us at admin@csie.org.uk or click on the "Request Now" button to make an enquiry. Someone from CSIE will contact you within five working days to discuss how we can best respond to your request. Thank you for your interest in inclusive education and in CSIE.
Working remotely doesn’t mean working blindly. The Virtual Assistant: 8 in 1 Premium Courses Bundle is tailored for those handling admin tasks, emails, documents and data—with the finesse of someone who never misses a calendar invite. Covering Virtual Assistant work, Admin support, Data Entry, Document Control, and key software like MS Word and Excel, this bundle is more than inbox-deep. You’ll also explore GDPR and Compliance (with a capital C) to ensure you know where the line is when handling sensitive data. Whether you're answering calls, managing spreadsheets, or scheduling like a star, this bundle offers the structure you need to make work look effortless—even if your coffee says otherwise. Learning Outcomes: Manage documents and files using effective control techniques. Learn MS Word and Excel for professional-level organisation. Understand virtual assistant duties and admin task structures. Gain insight into data entry accuracy and workflow support. Understand GDPR rules when handling sensitive data daily. Explore compliance standards relevant to administrative roles. Who is this Course For: Virtual assistants wanting a confident administrative toolkit. Jobseekers preparing for remote or hybrid office roles. Admin professionals keen to refresh essential document skills. Anyone responsible for data handling or digital filing. Assistants working across industries with multiple admin duties. Business support staff aiming to improve task efficiency. Freelancers offering virtual admin or secretarial services. New starters entering office support roles or coordination. Career Path: Virtual Assistant – £27,000 average salary Administrative Assistant – £24,500 average salary Data Entry Clerk – £21,000 average salary Office Coordinator – £26,000 average salary Document Controller – £30,000 average salary Executive Assistant – £33,500 average salary
The Payroll: 8 in 1 Premium Courses Bundle is where numbers meet logic and everything adds up — almost like magic, but with fewer rabbits and more spreadsheets. This bundle delivers essential content on payroll processes, bookkeeping, accounting principles, and financial and data analysis, offering learners a solid overview of what it takes to keep the money side of business ticking without hiccups. Alongside key platforms like Sage and Xero, you'll also cover core data entry techniques and analysis. Whether you're new to finance or need a refresher that doesn’t involve deciphering ancient ledgers, this bundle equips you with clear, structured knowledge of payroll functions — all sorted and submitted on time. Learning Outcomes: Understand the structure and flow of payroll systems and processes Learn the fundamentals of bookkeeping and double-entry accounting Study data entry methods and numerical organisation principles Explore financial analysis for better business decision-making Gain proficiency in Sage and Xero accounting software usage Develop basic knowledge of data analysis in financial contexts Who is this Course For: Aspiring payroll professionals seeking structured learning content Bookkeepers expanding into payroll or financial services Office staff needing basic payroll knowledge for work purposes Accounting students exploring software-based financial tasks Individuals learning Sage or Xero to boost finance knowledge Data entry clerks aiming to improve payroll-related skills Business owners handling their own staff payments and records Career changers exploring entry points into finance and payroll Career Path (UK Average Salaries): Payroll Officer – £29,000/year Bookkeeper – £28,000/year Data Analyst – £35,000/year Financial Assistant – £27,500/year Accounts Clerk – £25,000/year Sage/Xero Administrator – £26,500/year