8909 Organisation courses

Selling isn’t just about pushing products – it’s about conversations, timing, and knowing how to build trust without sounding like a script. This Sales Skills course helps learners grasp the essentials of persuasive communication, structured selling techniques, and relationship-focused approaches that actually work – whether you're closing deals over the phone, via email, or online platforms. It’s designed to sharpen your ability to identify buying signals, manage objections with confidence, and keep conversations naturally flowing towards a positive outcome. Whether you're new to the world of sales or you’re aiming to sharpen the edges of your approach, this CPD-accredited course offers a clear path to refining your strategies without wading through fluff. With modules tailored to today’s fast-paced digital environments, you’ll learn how to adjust your tone, time your follow-ups smartly, and build rapport in ways that feel authentic. No jargon, no awkward pitch lines – just solid sales skills that help people say “yes” more often. Alongside the lessons, you also get a certificate for free after passing the course for all your career advancement needs. With tutor support, a money-back guarantee and CPD certification, there's no better course out there for you to learn about Sales Skills - CPD Accredited. Enrol now and we'll see you in class. P.S. - there's a full curriculum breakdown given in the description section below. Check it out if you want more information about the course and the topics it covers. Course Curriculum: Module One: Basic Rules for Sales People Module Two: Cold Calling Module Three: Face-to-Face Meetings Module Four: Rapport Building Module Five: Sales Presentations Module Six: Results Selling Module Seven: Handling Negotiations Module Eight: Dealing With Objections Module Nine: Closing the Sale Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Sales Skills - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Sales Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Sales Skills - CPD Accredited training.

The financial world may look complex from the outside, but understanding its inner workings can be both rewarding and intellectually satisfying. This Investment Banking course cuts through the jargon and delivers clear, structured insights into how deals are brokered, markets move, and institutions operate. Designed for learners curious about the mechanics behind major financial decisions, this course demystifies the roles, responsibilities and strategies used by professionals in high-stakes environments. Whether you're keen on analysing financial statements, exploring mergers and acquisitions, or simply gaining a solid foundation in capital markets, this CPD-accredited programme offers a streamlined and thoughtful approach. You’ll gain knowledge tailored for individuals looking to broaden their financial acumen, deepen their understanding of investment strategies, or explore a possible direction in finance. It’s all about learning smart, not hard—with content that respects your time and rewards your focus. Enrol now and we'll see you in class. P.S. - There's a full curriculum breakdown given in the description section below. Check it out if you want more information about the course and the topics it covers. Course Curriculum: Module 01: Introduction to Landscape Architecture Module 02: Green-scaping Module 03: Planting Trees and Shrubs Module 04: Maintenance of Planting Module 05: Pathways Module 06: Walls and Fences Module 07: Water Features Module 08: Entertainment and Recycling Projects Module 09: Landscape Ecology Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Investment Banking - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Investment Banking - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Investment Banking - CPD Accredited training.

Explore the foundations of social work through a course designed to inform, engage, and challenge your perspective. The Diploma in Social Work Studies offers a structured, thoughtful look into the core principles and everyday dynamics of the profession—ranging from ethics and safeguarding to mental health and service delivery models. Whether you're interested in community support, care roles, or understanding how policy affects people on the ground, this course gives you the insight to move forward with confidence. Built with flexibility in mind, this online learning experience allows you to study at your own pace, whenever and wherever suits you best. With CPD accreditation, you can be assured that the content meets high standards and adds genuine value to your professional development. It’s a smart choice for those seeking to build their knowledge in a meaningful way—whether for personal growth or career progression in the field of social work. Course Curriculum: Module 01: An Overview of Social Work Module 02: Social Work Basics Module 03: Theories of Social Work and Sociology Module 04: Casework Process and Teamwork Module 05: Dimensions of Social Work / Models of Intervention Module 06: Practice Contexts and Application Module 07: Working with Adults Module 08: Principles of Conduct and Role as Social Care Worker Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Diploma in Social Work Studies - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Diploma in Social Work Studies - CPD Accredited training.

If you want to get out of the 9 to 5 rat race and enter the more satisfying and rewarding world of Business, then this Email Writing - CPD Accredited course is perfect for you. The business world is cutthroat and scary, but it's effortless to succeed if you have the proper knowledge and skills. This course is ideally suited to give you deep insights into the world of Email Writing - CPD Accredited whilst also preparing you for success. You get 6 amazing lessons on Email Writing - CPD Accredited in this course, and you can study them as much as you want because you get access to the course materials around the clock. Alongside the lessons, you also get a certificate for free after passing the course for all your career advancement needs. With tutor support, a money-back guarantee and CPD certification, there's no better course out there for you to learn about Email Writing - CPD Accredited. Enrol now and we'll see you in class. P.S. - there's a full curriculum breakdown given in the description section below. Check it out if you want more information about the course and the topics it covers. Course Curriculum: Module 01: E-Mail Communications Module 02: Fundamentals of Writing Effective E-mails Module 03: Manage Your E-mail Module 04: Writing Styles and Tone Module 05: Additional Tips for Writing Effective E-Mail Module 06: Exercise Caution Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Email Writing - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Email Writing - CPD Accredited course, you will qualify for the CPD Quality Standards certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Email Writing - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Email Writing - CPD Accredited training.

In today’s fast-paced digital landscape, mastering the art and science of marketing is more important than ever. This CPD-accredited course offers a deep dive into essential marketing principles, equipping learners with up-to-date strategies to navigate the evolving market environment. Whether you’re looking to enhance your knowledge or refresh your existing skills, this course provides the insight needed to understand consumer behaviour, campaign planning, and the ever-changing dynamics of digital channels—all from the comfort of your own screen. Designed for busy professionals seeking flexible learning, this course combines theory with examples to illuminate how effective marketing drives business success. Expect to explore topics such as branding, content strategy, data analytics, and customer engagement—minus any need for physical attendance or inconvenient schedules. It’s a well-rounded opportunity to boost your credentials while adding a dash of clever marketing know-how to your toolkit. No jargon, no fluff, just straightforward marketing wisdom with a sprinkle of wit to keep you engaged. Course Curriculum: Module One: What is Marketing? Module Two: Common Marketing Types (I) Module Three: Common Marketing Types (II) Module Four: The Marketing Mix Module Five: Communicating the Right Way Module Six: Customer Communications Module Seven: Marketing Goals Module Eight: The Marketing Funnel Module Nine: Marketing Mistakes (I) Module Ten: Marketing Mistakes (II) Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Marketing - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Marketing - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Marketing - CPD Accredited training.

Dive into the essentials of investment with a course designed to sharpen your understanding of financial markets, asset classes, and risk management—all from the comfort of your own space. Whether you're an aspiring investor or looking to brush up on your financial acumen, this course presents the foundational principles needed to make confident decisions in a constantly evolving economic landscape. With a clear focus on theory and strategy, you’ll explore key concepts such as portfolio diversification, market analysis, and the impact of global events on investment performance. The course is CPD accredited, ensuring it meets professional standards while offering valuable insights that fit neatly into your schedule. If you fancy boosting your investment knowledge without the fuss of travel or rigid timetables, this course is just the ticket. Course Curriculum: Module 01: Introduction to Investment Module 02: Types and Techniques of Investment Module 03: Key Concepts in Investment Module 04: Understanding the Finance Module 05: Investing in Bond Market Module 06: Investing in Stock Market Module 07: Risk and Portfolio Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Investment - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Investment - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Investment - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Investment - CPD Accredited training.

In a world where information moves faster than a squirrel on an espresso, knowing how to learn is just as important as what you're learning. This CPD-accredited course is your ticket to mastering the science of super learning—techniques that help you absorb, retain, and recall knowledge more effectively than ever. Whether you're upskilling, reskilling, or simply trying to remember where you left your car keys, this course introduces methods designed to sharpen focus, boost memory, and streamline your study approach without any unnecessary fluff. Forget long-winded theories or lecture-heavy models. Instead, this online course is crafted to give you smart, research-backed strategies that actually work in daily study sessions. From improving concentration to harnessing metacognition, you’ll explore how to become an efficient, self-aware learner—without needing a telescope to find your motivation. It's education made intelligent, accessible, and just the right amount of clever. Let’s face it: if you’ve ever wished you could learn faster and smarter, this is your moment. No cape required. Course Curriculum: Module 01: Introduction to Super Learning Module 02: Improving Your Memory and Brain Module 03: Crucial Factors of Super Learning Module 04: Preserving Your Focus Module 05: The Process of Problem Solving Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Learning to Learn - Super Learning - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Learning to Learn - Super Learning - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Learning to Learn - Super Learning - CPD Accredited training.

Clear communication begins with confidence in your language skills—and this CPD Accredited English course is designed to help you build exactly that. Whether you’re brushing up for work, improving fluency, or aiming to polish everyday writing, this course gives you a solid foundation in grammar, sentence structure, punctuation, and spelling. The modules are structured to take you from the basics to more refined elements, including common mistakes and how to avoid them. Throughout the course, you’ll explore essential grammar rules, sentence construction techniques, punctuation accuracy, and spelling precision—alongside guidance on improving pronunciation and avoiding frequent pitfalls. With a strong focus on written English, it’s an ideal choice for learners aiming to boost their confidence in both formal and informal communication. Study at your own pace and gain valuable language insight that’s useful in daily communication, professional emails, academic writing and beyond. Course Curriculum: Module 01: Introduction to the Course Module 02: Basics of Grammar Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05 : Questions Module 06: Punctuation and Capitalisation Module 07: Spelling Module 08: Common Mistakes and Ways to Improve Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this English: Spelling, Pronunciation and Grammar - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The English: Spelling, Pronunciation and Grammar - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our English: Spelling, Pronunciation and Grammar - CPD Accredited training.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Who says multitasking can’t be civilised? This Virtual Assistant Mini Bundle offers focused knowledge for today’s remote-working support roles. From HR and data entry to stress management and admin essentials, the bundle is as organised as a well-labeled spreadsheet—and twice as helpful. Tailored for individuals juggling digital schedules and virtual inboxes, the content sharpens support skills while keeping human interaction in the spotlight. It’s admin, but with a dose of clarity, strategy, and—most importantly—a clear understanding of where the mute button is. Learning Outcomes: Understand the responsibilities and duties of a virtual assistant. Learn administrative support processes across digital environments. Recognise effective data entry techniques and structured workflows. Explore HR fundamentals relevant to assistant-level roles. Identify methods to manage stress in busy work settings. Develop strong digital communication and task organisation strategies. Who is this Course For: Freelancers working as virtual assistants from home. Admin staff supporting teams across digital platforms. Individuals managing multiple inboxes and schedules remotely. Business owners seeking help with HR and admin tasks. Entry-level learners exploring remote work options. Career returners needing structured admin refreshers. Professionals looking to reduce stress in admin-heavy roles. Office coordinators transitioning into virtual support work. Career Path: Virtual Assistant – £24,000/year Administrative Support Officer – £23,500/year HR Assistant (Remote) – £25,000/year Data Entry Specialist – £22,000/year Remote Project Coordinator – £26,000/year Email and Diary Manager – £24,500/year