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7779 Organisation courses in Kesgrave delivered Online

MHFA England Mental Health First Aid

By Mindmaps Wellbeing

Mental Health First Aid (MHFA) England Training with Mindmaps Wellbeing Enhance workplace wellbeing and mental health awareness with MHFA England-certified training by Mindmaps Wellbeing. Our expert-led courses, delivered by Registered Mental Health Nurses and Healthcare Educators, equip you with the skills to recognize, support, and respond to mental health challenges. Whether online or in-person, our training ensures flexible learning options without compromising quality. Join us to gain certification as a Mental Health First Aider and access exclusive benefits like ongoing peer support, expert forums, and resources for self-care. Book now with Mindmaps Wellbeing and take the first step toward a healthier, more supportive environment for all.

MHFA England Mental Health First Aid
Delivered Online + more
£300

Cognitive Stimulation Therapy (CST) Training online via Zoom

By Dementia Pathfinders Community Interest Company

This one day training will give learners an overview of how to deliver Cognitive Stimulation Therapy (CST). CST is a brief evidence-based group treatment for people with dementia. This interactive course will include a background about CST and how it can be used, research overview and detailed presentation of the treatment, including video footage and role-play.

Cognitive Stimulation Therapy (CST) Training online via Zoom
Delivered Online
£120

Best Companies

5.0(2)

By Noble Foods

What is Best Companies? Best Companies are the workplace engagement specialists. They help organisations become better places to work by measuring, improving and recognising engagement. Why have we chosen this for Pathways? We want you to understand how your employees think and feel about their work. This module will help you to understand how the survey is done so that you can drive your team's engagement. Further, once the survey is closed, we want you to understand how to create action plans and make improvements based on the data you receive. Be introduced to who Best Companies are Have knowledge of the 8 workplace factors Understand the Best Companies accreditation levels Understand the importance of workplace engagement Know the part you can play in survey completion Understand how to interpret survey results Understand action planning and keeping the momentum

Best Companies
Delivered Online + more
FREE

IMPROVING CUSTOMER SERVICE

5.0(4)

By Improving Communications Uk

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

IMPROVING CUSTOMER SERVICE
Delivered Online + more
£327

Winter Series 2025 - Organisation & Relationship Systems Coaching Training

By CRR UK

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Winter Series 2025 - Organisation & Relationship Systems Coaching Training
Delivered Online + more
£4,920

Phlebotomy Training - Beginner to Advanced PACKAGE

4.6(39)

By Geopace Training

THIS COURSE PACKAGE INCLUDES: 1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5) 2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6) 3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom) Learn how to take blood ... train as a Phlebotomist FAST-TRACK YOUR PHLEBOTOMY TRAINING WITH OUR COMPLETE TRAINING PACKAGE 20% off - Multi-Course Discount Cover all stages from beginner through to Level 4 Available as Classroom or Virtual Classroom Complete your beginner to advanced training in 2 days Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications Both courses are dually accredited (OCN & CPD) Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom Covers all steps up to live blood draw Learn advanced skills and techniques Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep) Basic understanding of English language required OPEN TO ALL APPLICANTS

Phlebotomy Training - Beginner to Advanced PACKAGE
Delivered in Portsmouth + 21 more or Online + more
£495

[Data Bites for Comms Pros] AI for data crunching in comms: how far can we trust it?

By Alex Waddington

Whetstone Communications and comms2point0 are pleased to bring you the Data Bites series of free webinars. Our aim is to boost interest and levels of data literacy among not-for-profit communicators.

[Data Bites for Comms Pros] AI for data crunching in comms: how far can we trust it?
Delivered Online
FREE

Navigating Difficult Conversations: Turn Tension Into Progress™

4.9(8)

By Noble Foods

What important conversations are your team members avoiding? Side-stepping difficult conversations can trap a team in unresolved problems, strained relationships, and missed chances for growth, which blocks progress and cultivates a lack of trust. But many people avoid difficult conversations or handle them poorly because they’re afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise. Navigating Difficult Conversations: Turn Tension Into Progress takes a targeted approach to helping people to manage emotional tension and conduct conversations in a way that enables all parties to stay engaged in collaborative dialogue. Participants will shift their mindset from fearing and avoiding difficult conversations to seeing them as the way to make progress on important issues. And they’ll develop the skills to build trust and respect in every relationship as they navigate sensitive topics. Who Should Attend? This programme is for anyone who finds the thought if having a challenging or difficult conversation, something to be very nervous of, even to the point of avoiding the issue. We recommend that participants have first attended our Aspire programmes, Management Essentials and Performance Coaching, as they provide a strong foundation to the topic, which this session then builds upon. In Navigating Difficult Conversations participants will discover how to balance Courage and Consideration throughout the conversation by: Sharing their Purpose—the issue they need to make progress on—and Positive Intent—how they want the other person to benefit from the conversation Responding to emotional reactions using the skills: Pause, Don’t Panic Observe, Don’t Judge Ask, Don’t Assume Outcomes This module will help participants: Create a strong foundation for difficult conversations by setting a clear and collaborative tone that balances their own and others’ needs. Understand that emotional reactions are a natural, human response—and notice them as a signal that the conversation needs an adjustment to stay on track. Practice a range of tactics to respond in the moment to help everyone stay engaged and make progress.

Navigating Difficult Conversations: Turn Tension Into Progress™
Delivered in Lincoln or Online + more
FREE

Spring Series 2025 - Organisation & Relationship Systems Coaching Training

By CRR UK

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Spring Series 2025 - Organisation & Relationship Systems Coaching Training
Delivered Online + more
£4,920

DEI Masterclass - Bringing The DEI Playbook To Life!

By Starling

This one day masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook and is aimed at anyone tasked with launching and implementing diversity and inclusion within their organisation.

DEI Masterclass - Bringing The DEI Playbook To Life!
Delivered in London + 1 more or Online + more
£495

Educators matching "Organisation"

Show all 10
Suffolk County Council

suffolk county council

London

Workers at ABP’s Port of Ipswich are plugging in to an e-bike trial scheme with Suffolk County Council. The council’s Way To Go Suffolk team, which helps people to travel sustainably, has launched a scheme for businesses where employees are encouraged to ditch the car and try out an electric bike free of charge. Employees can choose to trial commuting for a week at a time with some of the bikes, whilst others are used as pool bikes allowing staff to pop out at lunchtime for a break and some exercise. The Port of Ipswich is the first organisation to get involved with the scheme, having taken delivery of eight e-bikes for a trial period of three months. The bikes are supplied by e-bike rental provider Hurrecane. They have a range of around 50 miles and, other than punctures, are covered with a call-out service for any breakdowns and repairs. They are different to conventional bikes as they are powered by a battery to assist the rider, increasing the distance that someone can cycle. The council is initially looking to work with organisations that have at least 50 employees and are based in a large town environment. Councillor Alexander Nicoll, Suffolk County Council Deputy Cabinet Member for Transport Strategy, said: “Cycling is ideal for short journeys in an urban environment, where we need to reduce car use if we are to address congestion and air pollution. “Excellent schemes such as this will help encourage people out of the car, freeing up road space for those who really need it and improving the environment for all of us.” Paul Ager, Divisional Port Manager for East Anglia of ABP said: “We are delighted to be the first organisation to partner with Suffolk County Council on this trial e-bike scheme. “ABP is committed to reducing emissions, as well as supporting the health and wellbeing of all employees. “With the use of the eight bikes, we have the opportunity to test alternative, greener ways of getting to work and staying healthy.” For more details of the scheme email the Way To Go team at Suffolk County Council at thewaytogosuffolk@suffolk.gov.uk PICTURE CAPTION: Paul Ager, left, Divisional Port Manager for East Anglia for Associated British Ports, and Councillor Alexander Nicoll with Port of Ipswich e-bike scheme users Andris Abitkins, Dean Trigg, and Richard Lungley.

Lighthouse Training & Development Ltd

lighthouse training & development ltd

Woodbridge

Leadership Development and Management training specialists – incorporating open courses and apprenticeship programmes.  * Leadership and Management Development - Fully bespoke. Designed for your exact needs and Preferences.  * Apprenticeship Programmes - Funded by the Government Apprenticeship Levy.  Guiding managers and leaders to find their way towards positive organisational changes and improvements.  We are passionate in all we do. We love our work and think our learners should too, which is why we connect with them at a profoundly personal level to help them develop new skills and a zest for applying them in the workplace.  How can we help:  * We love witnessing “that change” in people we help and the uplift it provides them and their organisation * Prepare Managers & Leaders for tomorrow  * Challenge and change behaviour  * Develop and grow the skills of your workforce  * Build a valued partnership  Our philosophy at Lighthouse is simple:  * To be the best at what we do  * Delivering extraordinary people development interventions  * Precisely tailored, motivational, fun and challenging  * Most importantly, we make sure we make a real difference. Our results speak from themselves:  * 99% Operations/Departmental Manager Level5 Apprenticeship - Merit and Distinction  * 97% Team Leader/Supervisor Level 3 Apprenticeship – Merit and Distinction   Our Values – We believe in being…  * Trustworthy  * Safe  * Inspiring  * Motivated  * Caring  * Valued  * Professional  * Proud  We believe in building long term, trusting relationships with our clients. We care deeply for the delegates we work with and balance the need to be professional with also being human in our delivery. Lighthouse aims to inspire every single person who attends one of our training programmes to fulfil their potential to be the best they can be.  ► Get In Touch!  Call: 0333 323 9690  Email: info@lighthouse-group.co.uk  Visit: www.lighthouse-group.co.uk  We don’t just do training, we change lives