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Efficient offices don’t run on coffee alone – they run on the steady hands of skilled managers and receptionists who know how to keep everything ticking without fuss or fluster. This CPD-accredited course is your passport to mastering the essentials of office coordination, administrative systems, and reception etiquette that make businesses function like a well-rehearsed string quartet (minus the violins). Whether you're looking to refine your organisational flair or finally understand what “scheduling synergy” actually means, this course has your back – with zero jargon and a touch of charm. We’ll guide you through key office procedures, professional communication techniques, document management, and the gentle art of telephone diplomacy. You'll also get the lowdown on digital tools that can turn chaos into calendar invites. Whether you're already perched behind the front desk or eyeing a career in office administration, this course offers structured learning without requiring a stapler in hand. It’s all designed to help you function with confidence, deliver impeccable service, and maybe even tame that printer that bites. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Core Skills Required Module 02: Self-Management (I) Module 03: Self-Management (II) Module 04: Time Management (I) Module 05: Time Management (II) Module 06: Organizing and Planning (I) Module 07: Organizing and Planning (II) Module 08: Communication (I) Module 09: Communication (II) Module 10: Additional Challenges Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Office Management and Receptionist Skills - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Office Management and Receptionist Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Office Management and Receptionist Skills - CPD Accredited training.

PTLLS / AET **WINTER SALE OFFER----WINTER SALE OFFER** Latest Updated (12 March 2024) Live Zoom Microteaching Session with Tutor Live 24/7 Support Are you bored of searching the internet for a AET/PTLLS - Level 3 Award in Education and Training - AET course? Can't manage to discover a proper course that meets all of your requirements? Don't worry, you've just discovered the solution. Take a moment to browse through this comprehensive course that includes everything you need to succeed. The AET/PTLLS - Level 3 Award in Education and Training - AET Course is intended for individuals who want to work in education, most likely as early age instructors and trainers in a variety of contexts. This is the first step in becoming an entry-level teacher in the United Kingdom. Furthermore, the AET/PTLLS - Level 3 Award in Education and Training - AET Course is accredited by TQUK, one of the leading awarding organisations in the UK! AET/PTLLS - Level 3 Award in Education and Training - AET Course is the mandatory minimum qualification if you want to be a teacher or trainer in your chosen field in the UK. If you are thinking about getting into teaching, this AET/PTLLS - Level 3 Award in Education and Training - AET Course, is a great way to start. As a teacher, you can play a significant role in society and positively impact your students' lives. Currently, there is a huge demand for teaching jobs across the globe, and you know how satisfying it could be! So, if you aspire to be a changemaker, this is the ultimate course we can offer you. This AET/PTLLS - Level 3 Award in Education and Training - AET course is designed so that both freshers and those working in an educational setting can get the benefit. Further, through this course, the current teachers can achieve formal recognition of their skills. Awarding Body The AET/PTLLS - Level 3 Award in Education and Training - AET Course is accredited by TQUK. A certificate from this renowned awarding body will bring you out as a highly marketable candidate within the desired industry. There is Something More for You with This AET/PTLLS - Level 3 Award in Education and Training - AET Course. Although we understand, many of you only come to search for PTLLS or AET courses but still here is a small gift for learners. As a course provider, we highly value our learners' needs. That is why we are giving you some relevant courses with AET/PTLLS - Level 3 Award in Education and Training - AET Course. Because these extra teaching and training courses will benefit you. With these courses, you can further enrich your knowledge and employability skills. Here are those - Learning Outcomes of the AET/PTLLS - Level 3 Award in Education and Training - AET Course By the end of this course, you will be able to: AET/PTLLS: Identify and perform the roles of a teacher. AET/PTLLS: Explain and apply the teaching and learning approaches. AET/PTLLS: Plan a training session for your learners of different backgrounds. AET/PTLLS: Describe the teachers' attributes and expectations. AET/PTLLS: Prepare inclusive lessons and training sessions for your students. AET/PTLLS: Analyse the role, responsibilities and relationships in education and training. AET/PTLLS: Prepare and administer necessary assessments for your students. This PTLLS - Level 3 Award in Education and Training - AET Course will be the perfect choice for any individual to kickstart a new career. Anyone who wants to pursue a career in education will find it gratifying and enjoyable. It is a good occupation since you will not only satisfy your own growth. Also it will assist many learners in achieving theirs. It is also a high-demand business, with many schools and universities looking for qualified instructors. It is a job in which you will not only teach but also learn. The PTLLS - Level 3 Award in Education and Training - AET Course is a nationally recognised award for anybody who is presently teaching or training. Moreover, it will help those who desire to enter the field and get the necessary qualifications to work as a teacher or trainer. ***Free Courses*** Diploma in Special Education Needs (SEN) EYFS Teaching Diploma Early Years Level 4 Primary Teaching Diploma Special Note: Please be informed that apart from the initial fee, you have to pay GBP 169 when submitting assignments. PTLLS / AET The AET/PTLLS - Level 3 Award in Education and Training - AET course fulfils - AET/PTLLS: Industry requirements and will help you get a full grasp of a teacher and trainer's duties and responsibilities, AET/PTLLS: The boundaries imposed with regard to teaching, and how to present motivating class sessions to encourage students. By learning this AET/PTLLS - Level 3 Award in Education and Training - AET course you will learn about the role, responsibilities, and duties of a teacher. Besides, you will be able to identify the significance of your existence in your students' lives. Also, You will know how you can bring effective change to them with your influence through this AET/PTLLS - Level 3 Award in Education and Training - AET Course. Further, inclusive teaching and learning is a very important concept in an educational setting. That is why we have included this AET/PTLLS - Level 3 Award in Education and Training - AET Course in our course so that you can learn. Besides, you will get an in-depth idea about how to perform an assessment. Course Curriculum *** AET/PTLLS - Level 3 Award in Education and Training - AET Course *** Module 01: Understanding Roles, Responsibilities and Relationships in Education and Training Understand the Teaching Role and Responsibilities in Education and Training Understand Ways to Maintain a Safe and Supportive Learning Environment Understand the Relationships between Teachers and Other Professionals in Education and Training Module 02: Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training Understand Inclusive Teaching and Learning Approaches in Education and Training Understand Ways to Create an Inclusive Teaching and Learning Environment Be Able to Plan Inclusive Teaching and Learning Be Able to Deliver Inclusive Teaching and Learning Be Able to Evaluate the Delivery of Inclusive Teaching and Learning Module 03: Understanding Assessment Understand Types and Methods of Assessment Used in Education and Training Understand How to Involve Learners and Others in the Assessment Process Understand the Role and Use of Constructive Feedback in the Assessment Process Understand Requirements for Keeping Records of Assessment in Education and Training ---------------------- AET/PTLLS - Level 3 Award in Education and Training - AET Course Qualification at a Glance Total Qualification Time (TQT) - 120 Hours Guided Learning Hours (GLH) - 48 Hours Credit Value - 12 Minimum Age - 19 Purpose of the AET/PTLLS - Level 3 Award in Education and Training - AET Course Qualification This AET/PTLLS - Level 3 Award in Education and Training - AET Course qualification is designed to prepare learners for employment and support them to progress to a teaching role within the workplace. It has been developed for those intending to work in the post-16 education and training sector. What Skills You Will Gain from this AET/PTLLS - Level 3 Award in Education and Training - AET Course You will gain the following marketable qualities through the Level 3 Award in Education and Training course. Different hiring managers are looking for these below-mentioned qualities. AET/PTLLS: Become an expert in education and training. AET/PTLLS: Learn about the teacher's role. AET/PTLLS: Master the learning and teaching approaches. AET/PTLLS: Increase your session planning skills. AET/PTLLS: Gain knowledge in teacher expectations & attributions. AET/PTLLS: Understand how to deliver inclusive sessions which engage and motivate learners. AET/PTLLS: Explain roles, responsibilities, and relationships in education and training. AET/PTLLS: Identify how to create assessments in education and training. AET/PTLLS - Level 3 Award in Education and Training - AET Course Assessment Method In order to be eligible for the certification, you need to complete the following assessments. Three written assignments One microteaching session - 60 Minutes (Which can be submitted as a recorded video) Please note that you will be given precise instruction in the course material about writing the assignments and performing the micro-teach session. Moreover, if you face any difficulty, your tutor will be there to support you. You must submit all assignments via the online portal with full tutor support. Certification As soon as you submit your assignments and micro-teaching video, your tutor will assess those. Based on the assessor's evaluation, you will be graded either achieved/not achieved yet. If you are in the achieved category, you will receive an accredited certificate from the renowned awarding body TQUK. Who is this course for? PTLLS / AET Wherever you work, this AET/PTLLS - Level 3 Award in Education and Training - AET course is a must for you if you want to become a trainer. Besides, this course is also appropriate for the following. Teacher & Trainer Consultant Job Hunters & School Leavers College or University Students & Graduates Tutors & Instructors Headmasters Education Consultants Education Providers Office Clerk & Administration Assistant Educational Psychologist Lecturer or Classroom Assistant Progression If you achieve this AET/PTLLS - Level 3 Award in Education and Training - AET Course qualification, you could progress to: AET/PTLLS: Level 3 Award in Assessing Vocationally Related Achievement AET/PTLLS: Level 3 Certificate in Assessing Vocational Achievement AET/PTLLS: Level 3 Award in Assessing Competence in the Work Environment AET/PTLLS: Level 4 Certificate in Education and Training AET/PTLLS: Level 4 Certificate for the Advanced Practitioner in Schools and Colleges AET/PTLLS: Level 4 Award for Technology Enabled Educators AET/PTLLS: Level 5 Diploma in Education and Training Requirements PTLLS / AET There are no fixed entry requirements for attending the AET/PTLLS - Level 3 Award in Education and Training - AET Course. However, you must be 19 years old or over upon certification. An interest in teaching adults and E-learning will be beneficial. Moreover, you must have basic ICT and time management skills. It will help you complete online written assignments. Since this is a Level 3 course, you must be ready to read through various texts, cross-reference, research theories or principles or practises of effective teaching. Finally, you need to demonstrate practical teaching skills via assessment work. Career path PTLLS / AET You can choose from a variety of professions either in teaching or training upon completion of the AET/PTLLS - Level 3 Award in Education and Training - AETcourse. These include - Primary School Teacher Secondary School Teacher Further Education Teacher Private Tutor Freelance Trainer Trainer at Your Workplace

The Anti Money Laundering Mini Bundle offers an intelligent blend of AML knowledge, document control, crisis management, HR fundamentals, and—you guessed it—just enough order to manage organisational chaos without needing a loud whistle. Each module supports the next, building a sharper understanding of financial scrutiny, workplace regulations, and documentation practices. Whether you’re tracking suspicious activity or just trying to keep the paperwork from staging a rebellion, this bundle helps make sense of the rules and responses expected in regulated environments. It’s structured for learners who favour logic, precision, and the occasional policy reference. Learning Outcomes: Understand AML principles and suspicious activity reporting basics. Explore the role of document control in secure organisations. Gain a working knowledge of HR functions and frameworks. Recognise effective responses to organisational crisis situations. Connect document policies with AML and HR responsibilities. Learn structured approaches to managing compliance-related documentation. Who is this Course For: Professionals dealing with sensitive financial documentation. HR officers interested in AML or compliance roles. Administrative staff involved in document management. Business owners aiming to avoid costly policy missteps. New AML officers learning organisational protocols. Crisis managers seeking knowledge of risk-mitigation processes. Office-based staff in risk-sensitive environments. Those exploring HR and AML intersections. Career Path: AML Analyst – £35,000/year Document Control Officer – £28,000/year HR Administrator – £25,000/year Risk and Compliance Assistant – £32,000/year Crisis Management Officer – £34,000/year Audit and Control Assistant – £29,000/year

The Public Administration Mini Bundle pulls together the essentials behind well-oiled governance—without overcomplicating things. From administrative structure to business law and economics, this bundle addresses the mechanics of organised systems and the rules that hold them together. With modules in HR and compliance-related topics, it's a solid foundation for understanding workplace conduct, policy, and financial context. If you’re the kind of person who keeps forms filed alphabetically and policies highlighted for fun—well, this might be dangerously enjoyable. ✅ Learning Outcomes Develop strong administrative techniques for structured office operations. Understand how business law supports public and internal governance. Learn basic economics relevant to public service decisions. Explore HR responsibilities including communication and team conduct. Recognise organisational processes for maintaining ethical boundaries. Navigate documents and workflows using admin best practices. ✅ Who is this Course For Admin staff in government or public-facing organisations. HR professionals exploring regulatory or administrative structures. Entry-level civil service applicants needing foundational knowledge. Assistants supporting compliance or workplace governance policies. Office managers involved in public service departments. Students interested in law, economics or organisational functions. Clerical workers involved in public documentation and reporting. Team leads managing basic workplace structures and workflow. ✅ Career Path Administrative Officer – £26,000 average UK salary HR Assistant – £25,500 average UK salary Public Sector Administrator – £28,000 average UK salary Compliance Support Officer – £30,000 average UK salary Legal Administrative Assistant – £27,000 average UK salary Government Operations Clerk – £25,500 average UK salary

If you’ve ever wished dogs could talk back (politely), this Veterinary Assistant Mini Bundle might just be the next best thing. Covering key topics in animal care, dog and puppy training, and the essentials of supporting veterinary roles—this course keeps tails wagging and phones answered. With modules spanning animal behaviour to client interaction via telephone etiquette, this bundle gives you a structured introduction to support roles in veterinary settings. Ideal for those who love animals—and wouldn’t mind a bit more order during walkies. Learning Outcomes: Understand the duties and responsibilities of a veterinary assistant. Recognise basic animal care routines and health considerations. Learn techniques in dog behaviour and everyday handling. Explore puppy training concepts, reward use, and consistency. Develop appropriate client interaction using telephone etiquette. Identify how assistant duties support clinical veterinary operations. Who is this Course For: Animal lovers looking into veterinary support career paths. Pet owners wanting structure in care and dog training. Assistants working in animal clinics or pet services. Dog groomers or walkers seeking behaviour understanding. Students considering animal care or kennel work. Customer service staff in pet-related organisations. Volunteers in animal shelters or rescue centres. Entry-level learners interested in canine behavioural basics. Career Path: Veterinary Assistant – £22,000/year Animal Care Worker – £20,000/year Dog Daycare Assistant – £19,500/year Kennel Support Officer – £21,000/year Puppy Training Assistant – £23,000/year Veterinary Receptionist – £22,500/year

If you’ve ever wondered what happens when biology, chemistry, and engineering shake hands—this is where things get interesting. The Biomedical Science Mini Bundle blends structured knowledge in biomedical engineering, biology, and chemistry with a side of data analysis and problem solving. It’s for the curious mind that wants to understand how life meets logic. From cellular science to chemical structure, and from technical design to analytical reasoning, this bundle helps make sense of what’s inside the lab coat—minus the lab coat. Learning Outcomes: Understand core biological processes relevant to biomedical studies. Explore chemical concepts used in scientific data interpretation. Study biomedical engineering concepts and healthcare technologies. Apply data analysis techniques for scientific investigation clarity. Use structured logic to solve biomedical science problems. Connect science fields through engineering, biology, and data thinking. Who is this Course For: Science students exploring biomedical and engineering intersections. Healthcare professionals seeking structured scientific foundations. Research support staff working in biology-related fields. Technicians requiring biomedical science context and structure. Learners curious about biology, chemistry, and applied science. Admin workers in medical or scientific organisations. Analysts working in clinical or data-driven environments. Anyone interested in life science with technical structure. Career Path: Biomedical Support Analyst – £31,000/year Research Laboratory Assistant – £27,000/year Junior Bioinformatics Analyst – £30,500/year Medical Science Admin Officer – £26,000/year Data Analyst (Healthcare Focus) – £33,000/year Biology & Chemistry Technician – £28,500/year

The Counselling and Psychology Mini Bundle presents a well-balanced approach to understanding the human mind, mental health, social dynamics, and criminal behaviour. With modules in psychology, brain disorders, and mental health, it gives a structured overview of cognitive and emotional conditions. Adding a sociological edge, the criminology and equality modules address how identity, environment, and psychological states can intersect. Whether you're a curious observer or someone aiming to explore behavioural theory, this bundle adds structure to the study of thoughts, norms, and mental well-being. Learning Outcomes: Understand behavioural theories in psychology and mental health contexts. Explore symptoms and types of neurological and brain disorders. Learn criminological perspectives on psychological deviance. Analyse the role of diversity in psychological settings. Identify how mental health affects behaviour and interaction. Connect cognitive theories to equality and social understanding. Who is this Course For: Those curious about human behaviour and social responses. Learners exploring mental health and psychological patterns. People interested in criminology and behavioural theory. Staff in support roles requiring behavioural knowledge. Administrators in healthcare or justice environments. Individuals working in diversity or care organisations. Students preparing for social or psychological fields. Anyone seeking structured insight into mental processes. Career Path: Mental Health Support Worker – £24,000/year Equality and Diversity Officer – £30,000/year Psychology Assistant – £26,000/year Criminology Research Assistant – £28,000/year Behavioural Support Officer – £25,000/year Community Wellbeing Advisor – £27,000/year

The Equality and Diversity Mini Bundle brings together the foundations of fair practice across sectors. With content spanning HR, employment law, occupational therapy, learning disabilities, and equality, it’s the kind of bundle that prefers people be treated like… well, people. Perfect for those shaping or supporting inclusive workforces and services, this collection builds awareness of legislation, individual needs, and organisational structure. From staff induction to therapeutic guidance, each module ties into the broader goal of helping individuals feel respected, seen, and appropriately supported. Learning Outcomes: Understand core equality and diversity principles in structured environments. Learn about HR’s role in fairness and workplace well-being. Explore UK employment law and protected rights frameworks. Gain insight into occupational therapy and tailored approaches. Study learning disability awareness in various settings. Connect legislation with care and people-first policies. Who is this Course For: HR staff managing diversity-related documentation and policies. Support workers assisting individuals with additional needs. Administrators in education or healthcare fields. Managers wanting fair approaches to team leadership. Public sector staff handling accessibility and awareness. Entry-level professionals entering equality-focused roles. Disability service workers refining their core understanding. Anyone aiming to support inclusive service environments. Career Path: Equality and Diversity Officer – £30,000/year HR Assistant – £25,000/year Employment Law Advisor – £34,000/year Occupational Therapy Assistant – £26,500/year Disability Support Worker – £23,500/year Inclusion Policy Administrator – £28,000/year

The People Management Mini Bundle is for those managing teams, leading operations, or trying not to shout into the void during a team meeting. Covering team leadership, communication skills, telephone etiquette, operations, and disaster management, this bundle equips learners with structured approaches to keeping teams steady—even when the printer isn't. It’s ideal for those who need to balance people, processes, and priorities without resorting to caffeine overload. Each module sharpens interpersonal understanding while giving thought to structured operational strategies and disaster response handling—all without needing a whistle or clipboard. Learning Outcomes: Learn the fundamentals of leading teams in structured environments. Study effective workplace and interdepartmental communication techniques. Understand telephone etiquette and remote communication clarity. Explore operations planning in organisational contexts. Recognise key steps in disaster response and coordination. Connect leadership with communication and structured management. Who is this Course For: Team leaders overseeing everyday operational processes. Supervisors building clearer communication across teams. Office managers responsible for handling disruptions calmly. Anyone balancing leadership and communication tasks. Admins involved in telephone communication etiquette. Professionals handling team or staff-related coordination. Learners preparing for people-focused leadership roles. Managers dealing with unexpected operational hiccups. Career Path: Team Leader – £30,000/year Office Supervisor – £29,000/year Operations Assistant – £28,000/year Communications Coordinator – £27,500/year Telephone Support Officer – £24,000/year Crisis Response Assistant – £26,000/year

The Nursing Assistant Mini Bundle focuses on what truly matters in support roles—care, clarity, and comfort. The course covers nursing principles, personal hygiene, health and social care, childcare responsibilities, and communication skills that are more useful than a cup of tea on a Monday morning. Whether your goal is to assist others or to understand how care environments function, this bundle helps structure your knowledge of patient support, hygiene routines, and communication essentials. It’s an excellent stepping stone for those seeking order in the often unpredictable world of people-care. Learning Outcomes: Understand core responsibilities within nursing support roles. Learn hygiene standards and person-focused care routines. Gain foundational knowledge in childcare and daily support. Explore communication techniques within care environments. Study health and social care organisational basics. Connect hygiene, care, and communication in care settings. Who is this Course For: Aspiring nursing support staff and care assistants. Individuals working with children in home care settings. Carers seeking formal knowledge to support responsibilities. Health support workers looking to grow foundational skills. Administrative staff in health and social care sectors. Those exploring structured caregiving environments. Family carers seeking to understand care and communication. Anyone interested in human-focused support roles. Career Path: Nursing Assistant – £23,500/year Childcare Support Worker – £22,000/year Health Care Assistant – £23,000/year Social Care Assistant – £24,000/year Residential Support Worker – £25,000/year Community Care Administrator – £22,500/year