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7343 Organisation courses in Cardiff delivered On Demand

Emotional Intelligence Certification Online

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about emotional intelligence Understand the core competencies and principles of emotional intelligence Explore the various areas of emotional intelligence Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert business manager Emotional Intelligence Certification Online Course Master the skills you need to propel your career forward in emotional intelligence. This course will equip you with the essential knowledge and skillset that will make you a confident EQ practitioner and take your career to the next level. This comprehensive emotional intelligence course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this emotional intelligence course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective emotional intelligence practice and equip you with the essential skills, confidence and competence to assist you in the emotional intelligence industry. You'll gain a solid understanding of the core competencies required to drive a successful career in emotional intelligence. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for EQ practitioner or for people who are aspiring to specialise in emotional intelligence. Enrol in this emotional intelligence course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive emotional intelligence course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this emotional intelligence can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This emotional intelligence course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This emotional intelligence course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This emotional intelligence course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction to Emotional Intelligence 00:01:00 The Crucial EQ Moment What is Emotional Intelligence 00:03:00 The Four Domains of Emotional Intelligence 00:02:00 Moments of Danger 00:07:00 Your Inner Monologue and Body Talk 00:04:00 It-s In The Pause 00:06:00 Conclusion Conclusion 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Emotional Intelligence Certification Online
Delivered Online On Demand
£19.99

Level 5 Diploma in Facilities Management - QLS Endorsed

By Kingston Open College

Level 5 Diploma | QLS Endorsed+CPD QS Accredited - Dual Certification | 24/7 Tutor Support | All-Inclusive Cost

Level 5 Diploma in Facilities Management  - QLS Endorsed
Delivered Online On Demand4 hours
£105

Talent Management

By The Teachers Training

Talent Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Talent Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 02 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 1: Introduction Unit 1: Welcome to the Course 00:05:00 Unit 2: Highlights of this Course 00:02:00 Unit 3: Little Activity Before We Begin 00:01:00 Section 2: Core Concepts of Talent Management Unit 1: What is Talent Management 00:03:00 Unit 2: Responsibilities of Talent Management Manager & Professionals 00:02:00 Unit 3: Talent Management - The Pillar of Successful Business 00:03:00 Unit 4: Benefits of Talent Management: How Your Business Can Benefit From it 00:02:00 Section 3: Top Reasons Why Employees Leave an Organisation Unit 1: Top 5 Reasons Why Employees Leave an Organisation 00:04:00 Unit 2: Reasons of Employee Resignation 00:03:00 Section 4: Understanding the Needs and Mindset of Employee Unit 1: The Most Useful Technique to Understand Employee's Needs 00:04:00 Unit 2: Practical, Real Life Example of Retaining Top Employees & Keeping Them Engaged 00:06:00 Section 5: Steps to Create an Effective Talent Management Plan Unit 1: Steps in Talent Management Process 00:02:00 Section 6: Talent Acquisition Unit 1: What is Talent Acquisition and How it is Different from Recruitment 00:02:00 Unit 2: Steps for Talent Acquisition 00:05:00 Unit 3: Top Selection Tests to Check Candidate's Potential 00:04:00 Unit 4: Manpower Estimation Template 00:01:00 Section 7: How to Develop High Potential Employees Unit 1: Creating a High Performance Workforce 00:05:00 Unit 2: Understanding the Difference Between Training & Development 00:02:00 Unit 3: Why Talent Development Process is Important for Employees 00:02:00 Unit 4: How Talent Development Helps in Running the Business Smoothly 00:03:00 Unit 5: Steps in Developing the Talent 00:02:00 Section 8: Evaluating Performance Unit 1: Performance Management 00:02:00 Unit 2: Performance Appraisal 00:01:00 Unit 3: Tools for Performance Appraisal 00:06:00 Section 9: "SMR" - How You Can Retain the Employees Using This Formula Unit 1: 'SMR' - How You Can Retain the Employees Using This Formula 00:04:00 Section 10: How to Retain High Potential Employees Unit 1: Employee Retention Programs 00:02:00 Unit 2: Onboarding Correctly 00:06:00 Unit 3: Career Planning & Development 00:04:00 Unit 4: Job Promotions 00:05:00 Unit 5: Using Motivators (Financial & Non- Financial Incentives) 00:05:00 Unit 6: Maintaining Work-Life Balance 00:02:00 Section 11: Bonus Section: Achieving Business Goals with Talent Management Strategy Unit 1: Return on Investment (ROI) on Talent Management 00:03:00 Unit 2: Achieving Business Goals with The Help of Talented Workforce 00:04:00 Unit 3: Little Activity Before We Began - Here's What You Learnt 00:02:00 Section 12: Conclusion Unit 1: Conclusion 00:01:00 Resources Resources - Talent Management Level 3 00:00:00

Talent Management
Delivered Online On Demand1 hour 50 minutes
£24.99

Project Management (Project Manager) at QLS Level 7

4.7(47)

By Academy for Health and Fitness

Project Management is a flourishing field which has an industrial net worth of more than 5 billion GBP. The numbers have been rising exponentially so is the job sector for project management! It is a lucrative job all over the world. Enrol this instant in our Project Management: Project Manager course and have a head start in this cutthroat career race! This Advanced Diploma in Project Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! The field of project management is fascinating. A project manager constantly deals with new companies, new systems and procedures, new people, and new circumstances as they move from one project to the next. In comparison to typical occupations, working in such a dynamic setting allows you to continuously learn more and enhance your abilities. Every participant in our Project Management (Project Manager) program will gain the necessary confidence, knowledge, and abilities to begin managing projects. What are you learn from this Project Management (Project Manager) Course: Achieve the expertise and understanding of project management required to oversee a full project. Learn about the PMI and the PMBOK framework. Learn about the facets of international project management. Know the distinction between the product and project life cycles. Gain a thorough grasp of HR, dispute resolution, and stress management. Earn proficiency in performance, transformation, and a variety of other management techniques. Grasp a thorough understanding of company crisis management and resiliency. Recognise your job as a project manager and develop the abilities necessary for career success. Why Prefer This Project Management at QLS Level 7 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely FREE. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. When used to describe the management of projects, the term "project management" might appear to be ambiguous. Ultimately, this is exactly what it is at its root. Project Management calls for effective planning, organisation, and monitoring since it is frequently difficult and multifaceted. These abilities are crucial in today's fast-paced business environment and are in great demand. *** Course Curriculum *** Here is the curriculum breakdown of the Project Management at QLS Level 7 course: Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Project Management at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aiming to enter this profession. Attempting to rise on the career ladder. Working on improving their skills. Looking for a diverse field to work in. Confused about career choice. Requirements No prior background or expertise is required. Career path Project Manager : £25,000 - £65,000 Project Scheduler: £15,000 - £35,000 Quality Assurance Tester: £18,000 - £50,000 Business Project Manager: £28,000 to £75,000 Certificates Advanced Diploma in Project Management at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Project Management at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Project Management (Project Manager) at QLS Level 7
Delivered Online On Demand4 weeks
£100

A-Level English Literature Distance Learning Course by Oxbridge

By Oxbridge

Embark on a literary adventure with the A-Level English Literature distance learning programme, crafted to nurture you as a discerning, self-reliant reader. Delve into an extensive assortment of literary works spanning various centuries, cultivating an ability to scrutinise closely and assess diverse critical perspectives. You'll acquire the knack of articulating well-informed, independent views based on robust evidence. Furthermore, you'll master weaving critical standpoints into your essays to bolster and cultivate your arguments. An A-Level in English Literature lays a solid foundation for any field demanding superior written communication, research, and analytical prowess. This qualification can pave your way into various careers including Journalism, Teaching, Law, Academia, Media, Advertising, Marketing, Politics, and the Performing Arts. A-Levels, the educational hallmark of the UK, are esteemed by universities and employers alike as an emblem of substantial accomplishment. Harness the power of the English Language to inspire, motivate, and challenge yourself in a myriad of ways. Possessing an A-Level symbolises an in-depth comprehension of a subject, enhancing your career prospects and presenting new opportunities. Designed in line with the latest specifications, this A-Level English Literature course is poised to provide you the best shot at success. With our comprehensive resources at your disposal, including a clear induction and well-structured assignments, you'll be adeptly prepared for the exam. Benefits you'll enjoy: An innovative course, devised according to the latest specification featuring captivating and interactive content Option for fast track available for this course (exams in 2022) A complimentary e-textbook to facilitate your learning Access to a network of partner exam centres (guaranteed exam venue) Unlimited tutor support – aiding in crafting a study plan and offering unwavering support throughout Exam pass assurance (In case of initial failure, we’ll support you until your subsequent exam) A-level English Literature will stimulate your reading habits, promoting a critical approach and fostering an understanding of analysing a variety of critical viewpoints. Awarding Body Details: Awarding body: AQA Our course code: X902 Qualification code: 7712A AQA qualifications, recognised and taught across 30 countries globally, are esteemed by employers and universities, enabling learners to progress to their subsequent life stage. AQA qualifications cater to a variety of abilities, encompassing GCSEs, IGCSEs, and A-levels. ⏰ Estimated Study Time Allocate between 200 and 300 hours for studying, plus extra time for assignment completion. 🌐 Learning Methodology Our innovative online learning platform delivers this course, offering an interactive and engaging experience. For those inclined, printable learning materials are available. Learning resources incorporate diverse media, including videos, quizzes, and interactive activities. 🗓️ Course Duration Commence your learning journey by enrolling today, and enjoy unlimited tutor support for up to 24 months from enrolment. 📝 Assessment Method All current enrolments are for Summer 2022 exams. Official Exams: Complete two standard written exams: 3-hour exam, 40% of marks 2-hour 30-minute exam, 40% of marks One coursework task, 20% of marks (See NEA below) We offer a guaranteed exam spot in one of our nationwide exam centres, eliminating the need for you to find one. Assignments: Throughout your course, you'll need to complete: - One introductory assignment - Ten assignments Though not contributing to your final grade, these provide an opportunity to submit work to your tutor for marking and feedback, helping gauge your progress. Non-Exam Assessment (NEA): - One coursework task, 20% of marks The A-Level assessment for the new specification includes a non-exam assessment (NEA). This coursework is completed during your learning and sent to your exam centre for marking. Further details provided upon enrolment. 🎓 Course Outcomes Upon successful completion, receive an A-Level in English Literature, issued by AQA. This syllabus (7712A) is specifically chosen for its suitability to distance learning. Your certificate is indistinguishable from those issued to students in any other academic setting. ℹ️ Additional Information Difficulty Level - 3 Entry Requirements - We strongly recommend prior study of English literature to GCSE or equivalent level. UCAS Points - 56 _________ Course Content 1. Love through the ages: Shakespeare's Othello 2. Love through the ages: Poetry - Anthology (Pre 1900) 3. Love through the ages: Prose - The Great Gatsby 4. Love through the ages: Unseen poems 5. Texts in shared contexts: Drama - A Streetcar Named Desire 6. Texts in shared contexts: Prose - The Handmaid's Tale 7. Texts in shared contexts: Poem - Skirrid Hill (Post-2000) 8. Texts in shared contexts: Unseen prose extract 9. Independent critical study The course covers various themes and literary works, exploring 'Love through the ages' with works like 'Othello' and 'The Great Gatsby', and 'Texts in shared contexts' like 'A Streetcar Named Desire' and 'The Handmaid's Tale'. The course also includes an 'Independent critical study' unit to develop research skills and analytical thinking. Course Content Methods of language analysisPhonetics, phonology and prosodicsGraphologyLexis and semanticsGrammar, including morphologyPragmaticsDiscourse Textual variations and representationsThe textual range (various subjects, writers, audiences)Functions of the textsIdentity and representationsHow audiences are addressed and positionedStructure and organisation of the texts Children’s language developmentPhonological, pragmatic, lexical, semantic and grammatical developmentThe development of written languageThe functions of children’s languageTheories and research about language development Diversity and changeLanguage in its wider social, geographical and temporal contextsProcesses of language changeSocial attitudes to language diversity and change Language discoursesStudying texts that convey attitudes to language diversity and changeMethods of conveying views and opinions about language issues: representations, identities and positioning.Connecting to discourses about languageThe directed writing task Language Investigation (NEA)Choosing an investigation focusCarrying out the investigation (including ethics, record keeping and referencing)Organising and analysing the data and interpretation of findingsConcluding your investigation Original writing (NEA)An overview of the assessment and marking criteria, including organising and referencing workChoosing your area of original writing (Power of persuasion, storytelling & power of information)Choosing and analysing style modelsProducing a reflective commentary Preparing for the A Level examinationsRevision TipsExam TechniquesPreparing for Paper 1Preparing for Paper 2

A-Level English Literature Distance Learning Course by Oxbridge
Delivered Online On Demand
£665

Business Process : Business Process Management - BPM

By Training Tale

Every successful organisation around the world relies on effective process management. Process managers are responsible for planning, implementing, monitoring, assessing, and optimising a wide range of critical processes, regardless of the size, nature, or objectives of the business. Process management is a position of unique responsibility because it directly contributes to the success or failure of the business as a whole. At the same time, it offers ambitious professionals the opportunity for limitless career advancement. Business process managers with advanced skills and competencies are in high demand worldwide. This Business Process Management - BPM course will give you a thorough understanding of Business Process Management by introducing key concepts, strategies, and in-depth information. This Business Process Management - BPM course will provide real-world knowledge and expertise from industry professionals and practitioners. This exclusive Business Process Management - BPM course is beneficial to both newcomers and existing workforce members. Learning Outcomes After completing Business Process Management - BPM course, the learner will be able to: Understand business process management and related concepts. Understand the evolution of enterprise systems architectures. Understand business process modelling foundation. Have a thorough understanding of process orchestrations and process choreographies. Understand the properties of business processes. Gain in-depth knowledge of architectures and methodologies. Understand business-process management methodology. Why Choose Business Process Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other Benefits of this Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Business Process Management - BPM course ] Course Curriculum *** Business Process : Business Process Management - BPM *** Module 1: Introduction to Business Process Management Motivation and Definitions Business-Process Lifecycle Classification of Business Processes Module 2: Evolution of Enterprise Systems Architectures Traditional Application Development Enterprise Applications and their Integration Enterprise Modelling and Process Orientation Workflow Management Enterprise Services Computing Module 3: Business Process Modelling Foundation Conceptual Model and Terminology Abstraction Concepts From Business Functions to Business Processes Process Models and Process Instances Process Interactions Modelling Process Data Modelling Organisation Modelling Operation Module 4: Process Orchestrations Control-Flow Patterns Petri Nets Event-driven Process Chains Workflow Nets Graph-Based Workflow Language Module 5: Process Choreographies Development Phases Choreography Design Process Choreography Implementation Module 6: Properties of Business Processes Data Dependencies Object Lifecycle Conformance Structural Soundness Soundness Module 7: Architectures and Methodologies Workflow Management Architectures Flexible Workflow Management Web Services and their Composition Module 8: Business Process Management Methodology Methodology Overview Phases in Detail ------------------------- Assessment Method After completing each module of the Business Process Management, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Business Process Management - BPM course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Process Management - BPM course is ideal for anyone who desires to enhance their business-process management skills. Requirements Students who intend to enrol in this Business Process Management - BPM course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Business Process Management - BPM course, you will have the knowledge to start a career as: Business-Process Manager Business Analyst Entrepreneur Business Owner Certificates Certificate of completion Digital certificate - Included

Business Process : Business Process Management - BPM
Delivered Online On Demand10 hours
£12

Phone-Based Customer Service

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Phone-Based Customer Service Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Phone-Based Customer Service Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Phone-Based Customer Service Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Phone-Based Customer Service Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Phone-Based Customer Service? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Phone-Based Customer Service there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Phone-Based Customer Service course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Phone-Based Customer Service does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Phone-Based Customer Service was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Phone-Based Customer Service is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 02: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 03: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 04: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 05: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 06: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 07: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 08: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 09: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Mock Exam Mock Exam - Phone-Based Customer Service 00:20:00 Final Exam Final Exam - Phone-Based Customer Service 00:20:00

Phone-Based Customer Service
Delivered Online On Demand6 hours 1 minutes
£10.99

International Relations and Politics - QLS Endorsed Certificates

By Imperial Academy

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hardcopy Certificates | 180 CPD Points | Lifetime Access

International Relations and Politics - QLS Endorsed Certificates
Delivered Online On Demand
£125

Level 7 Advance Diploma in Human Anatomy and Physiology - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The human body is a complex and fascinating machine. Did you know that in the UK, there are over 350,000 people employed in healthcare professions? Understanding how our bodies work is fundamental to a variety of careers in this sector. Whether you're already working in healthcare or looking for a new challenge, this comprehensive bundle provides the perfect foundation in human anatomy and physiology. This Human Anatomy and Physiology bundle equips you with a thorough understanding of the human body, from the basic building blocks of life (cells) to complex systems like the nervous system and brain. The courses cover essential topics like medical terminology, microbiology, genetics, and more specialized areas like neurology, radiography, and biochemistry. By the end, you'll have a well-rounded understanding of human biology and its applications in healthcare settings. With a single payment, you will gain access to the Diploma in Human Anatomy and Physiology course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Anatomy and Physiology of Human Body Bundle Package includes: Course 01: Advanced Diploma in Anatomy and Physiology of Human Body at QLS Level 7 10 Additional CPD Accredited Premium Courses Related to Anatomy and Physiology- Course 01: Basic Biology Course 02: Medical Terminology Course 03: Diploma in Microbiology Course 04: Genetics Course 05: Biomedical Science Course 06: Neurology Course 07: Radiography Course 08: Biochemistry Course 09: Biotechnology Course 10: Lab Analyst Training Invest in your future and take the first step towards a rewarding career in healthcare by enrolling today! Learning Outcomes of Human Anatomy and Physiology Explain the structure and function of major human body systems. Apply anatomical and physiological knowledge to real-world scenarios. Identify and classify microorganisms relevant to human health. Analyse the fundamental principles of genetics and their applications. Interpret medical terminology used in healthcare professions. Perform basic laboratory procedures relevant to anatomy and physiology. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Human Anatomy Get a free student ID card with Human Anatomy Training program (£10 postal charge will be applicable for international delivery) The Human Anatomy is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Human Anatomy course materials The Human Anatomy comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Anatomy and Physiology of Human Body at QLS Level 7 The Chemistry of Cells Cells Cell Division Replication and Metabolism Human Tissues Skin Human Skeletal System The Muscular System Skeletal Muscle Fibre And much more... Course 01: Basic Biology Module 01: Introduction to Biology Module 02: Characteristics, Classification and Organisation of Living Organisms Module 03: The Biosphere and Humans Module 04: The Evolution of Life Module 05: The Ecology Module 06: Cells to Organs and Function of Organs Module 07: Human Body Module 08: The Plants Course 02: Medical Terminology Module 01: Human Body Vocabulary With Pictures Module 02: Equipment, Instruments And Lab Tests Module 03: Acronyms And Abbreviation Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood And Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Medical Professionals Laboratory Technicians Radiography Enthusiasts Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Medical Healthcare Professional Biological Researcher First Aid Officer Anatomy and Physiology Tutor Medical Science Analyst Certificates Advanced Diploma in Human Anatomy and Physiology at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

Level 7 Advance Diploma in Human Anatomy and Physiology - QLS Endorsed
Delivered Online On Demand4 weeks
£129

Level 5 Diploma in Lab Technician

By Compliance Central

Beyond the mundane noise of the world, there is a place where every drop of liquid and every tiny particle can reveal a new insight, a place where the spirit of scientific inquiry thrives. This is the domain of Lab Technicians, where the shine of glassware and the gentle light of microscopes invite you to embark on a journey-a journey into the complex world of Lab Technicians. Imagine yourself at the entrance of this fascinating realm, where the Level 5 Diploma in Lab Technician awaits, ready to expose you to its mysteries. This comprehensive Lab Technician course delves into the core principles and practices that underpin laboratory processes. You'll explore the critical role Lab Technicians play in supporting healthcare professionals, from understanding essential medical laboratory services to mastering the intricacies of various laboratory equipment. Hone your skills in using microscopes, preparing laboratory solutions, and navigating sterilization techniques for optimal safety. Unravel the mysteries of blood analysis with modules on basic haematology and haemostasis, delve into the world of immune responses with immunology and immunohematology, and gain insights into analysing urine, clinical chemistry, and even parasites. Throughout the Lab Technician course, you'll develop a strong foundation in laboratory safety and quality assurance practices, ensuring responsible and accurate results. Level 5 Diploma in Lab Technician Course Learning Outcomes: Grasp the fundamentals of medical laboratory services and their significance in healthcare. Master the operation and application of diverse laboratory equipment and microscopes. Develop expertise in preparing solutions and adhering to sterilization protocols for a safe lab environment. Gain theoretical knowledge of key areas like haematology, haemostasis, immunology, and urinalysis. Understand the principles of clinical chemistry and microbiology, laying the groundwork for further exploration. Appreciate the importance of laboratory safety and quality assurance procedures. Level 5 Diploma in Lab Technician Module 01: Introduction to the Course Module 02: Medical Laboratory Services Module 03: Laboratory Equipments (Part-01) Module 04: Laboratory Equipments (Part-02) Module 05: Microscope and How to Use It Module 06: Solutions Used in ClinicalMedical Laboratory Module 07: Sterilisation, Disinfection and Decontamination Module 08: Basic Haematology Module 09: Basic Haemostasis (Coagulation) Module 10: Basic Immunology and Immunohematology Module 11: Urinalysis Module 12: Basic Clinical Chemistry Module 13: Basic Clinical Microbiology Module 14: Basic Parasitology Module 15: Laboratory Accidents and Safety Module 16: Quality Assurance Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 5 Diploma in Lab Technician The Level 5 Diploma in Lab Technician is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Lab Technician like - Healthcare Laboratory Assistant Medical Laboratory Technician Histology Technician Microbiology Technician Requirements Level 5 Diploma in Lab Technician To enrol in this Level 5 Diploma in Lab Technician course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Lab Technician Laboratory Technician: £20,000 to £30,000 per year Research Technician: £22,000 to £35,000 per year Quality Control Technician: £22,000 to £32,000 per year Medical Laboratory Assistant: £18,000 to £25,000 per year Pharmaceutical Technician: £22,000 to £35,000 per year Biomedical Scientist: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 5 Diploma in Lab Technician
Delivered Online On Demand7 hours
£109