Are You Ready to Leverage Your PM and BA Skills and Become a BRM Are You Ready to Leverage Your PM and BA Skills and Become a BRM As Project Managers and Business Analysts progress in their careers, there is a natural tendency to wonder what comes next. Questions such as 'How do I get to the next level?' or 'What IS the next level?' are common. In this presentation you will be introduced to Business Relationship Management. You'll learn how you can leverage your Project Management and Business Analysis skills to assume a leadership position as a service-focused, value-driven Business Relationship Manager in your organization in order to 'get to the next level' in your career. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
From PMP to Agilista Are you worried about your career as a Project Manager in an agile world? Are Product Owners and Scrum Masters putting your job at risk? Does being a PMP mean you can't be Agile? The answer: 'It depends.' If you define a successful project as only on time and on budget, then maybe. But for good project managers that hasn't been true since the Titanic, which was on time and on budget, sank. Every PM I know who is worth their salt has always recognized that their significance is directly tied to the business value their projects deliver. In an Agile world, your title may change but the value you bring to your organization does not. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Bridging the Gap: Traditional to Agile Project Management Learn how a large cloud-computing enterprise used Flawless ExecutionSM, a remarkably scalable agile business framework, across diverse business teams including their Marketing Team, Legal Team, C-Suite and even the Sales Group functional teams that are notorious for avoiding agile methodologies. As part of a major merger, the company sought to unite two sales teams that were not strategically aligned and didn't have a customer-focused mindset. Just as agile methodologies help developers keep the customer at the forefront of the conversation, this sales organization used the agile techniques and practices of Flawless ExecutionSM, to align around the customer's needs, scale best practices, and shift the culture to a more customer-centric mindset. Result: after an abysmal first half in 2016, the team rallied together after implementing Flawless Execution as their process of record over the summer and beat their sales forecast by 17% in Q4. This had an impact on morale for the 22,000-person company and even increased the stock price by 10%. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.
About Course Master Adult Safeguarding: Ensure empowerment and protection of at-risk Adults This course is suitable to provide a general awareness of safeguarding responsibilities in the workplace, recognise potential safeguarding concerns, and be able to act upon them appropriately. The objective of this course is to ensure every adult is protected from abuse and can exercise their basic human right irrespective of race, religion, gender or location. If you aspire to or already work in the health and social care sectors, you will need to learn about the legislation as well as the nuances of the subject matter. The course provides an in-depth overview of how to tackle safeguarding issues and help adults preserve their basic rights. Not all abuse can be seen because not all mistreatment is physical and this course helps you understand when and how to make assumptions regarding abuse. We trace the roots of abuse and neglect, which can appear in many forms, and describe the types and possible indicators of various types of abuse: physical, emotional, sexual, domestic, discriminatory and financial. Older people suffering abuse can be afraid and embarrassed to talk about it so we show you how to spot signs of abuse in older people. We discuss the importance of communication in care settings in detail. Communication is defined by more than the words we use and we cover different channels, including verbal, non-verbal and written communication. The course also demonstrates how listening and paying attention plays an important role in handling complaints from either the client or their family. The aims of safeguarding are to prevent harm, abuse and neglect and to reduce the risk of abuse to people with care needs. Enrol now and equip yourself and your organization to ensure the protection of vulnerable adults. What Will You Learn? Identify and Address Adult Mistreatment Grasp the concepts of vulnerability and risk factors among adults in various settings. Recognize the importance of safeguarding as a proactive approach to ensuring the well-being of at-risk adults. Navigate Legislation and Ethical Responsibilities for Comprehensive Protection Explore the legal frameworks and ethical obligations that guide safeguarding practices for both adults and children. Understand the roles and responsibilities of professionals in social care, teaching, and related fields. Course Content Understanding Protection for At-Risk Adults Understanding Protection for At-Risk Adults Legislation for Protection Legislation for Protection Adult Mistreatment Adult Mistreatment Grasping the Nature of Abuse & Neglect Grasping the Nature of Abuse & Neglect Dementia Care Dementia Care Protection of At-Risk Adults: Policies, Duties, and Roles Protection of At-Risk Adults: Policies, Duties, and Roles Addressing Abuse Addressing Abuse The Crucial Role of Communication in Care The Crucial Role of Communication in Care Disclosure Management and Information Sharing Disclosure Management and Information Sharing Voicing Your Concerns Voice Your Concerns A course by Xpert Learning RequirementsLearners do not require any prior qualifications to enrol on this course. Audience Professionals in Health and Social Care Settings Caregivers, support workers, and care assistants Social workers and care managers Nurses and healthcare professionals Residential and nursing home staff Education Professionals: Teachers, educators, and school staff Childcare providers and school counselors Managers and Designated Safeguarding Leads Anyone Committed to Adult Safeguarding: Individuals with a personal interest in contributing to the protection of adults at risk Audience Professionals in Health and Social Care Settings Caregivers, support workers, and care assistants Social workers and care managers Nurses and healthcare professionals Residential and nursing home staff Education Professionals: Teachers, educators, and school staff Childcare providers and school counselors Managers and Designated Safeguarding Leads Anyone Committed to Adult Safeguarding: Individuals with a personal interest in contributing to the protection of adults at risk
About Course Master Client Management and Partnership with Strategic Account Management online course 'Account management' is the strategic approach that heavily emphasizes developing and maintaining excellent customer relations. Account managers serve as the primary point of contact and act as trusted advisors to their clients. They proactively identify opportunities, address concerns and work collaboratively to ensure customer satisfaction and success. This course demonstrates the importance of account management programs to an organization. We describe the key responsibilities of account managers and establish the need to build healthy customer relationships. Account Management Fundamentals will take you to journey to master how to maintain your customer relationships and develop their business with you in a competitive market. This course will teach you how top sales companies manage channel partnerships with retailers and resellers by using sales processes, frameworks, and skill sets. You will also learn how to implement a sales strategy to satisfy the needs of customers and boost customer satisfaction. You will be required to demonstrate your account management abilities in areas ranging from customer care to customer success and critical account management.This course will prepare you as a strategic account manager to convert newly developed client relationships into long-term accounts that will help both the customer and the business reach long-term goals. Do you want to start a career in Account Management or improve your Account Management skills? Then this Account Management course will give you a solid foundation to become a confident Account Management professional while also supporting you in increasing your Account Management expertise. This Account Management course will provide you with education from industry specialists. The Account Management course is divided into 9 lectures. If you successfully complete the Account Management course, you will receive an instant pdf certificate free of charge. You may achieve your goals and prepare for your ideal profession by enrolling in this comprehensive Account Management course. The Account Management course offers students a comprehensive learning experience. This Account Management course is intended for professionals who want to excel in their field. This Account Management course covers all you need to know to become a specialist. The Account Management course begins with an overview of the Account Management. This Account Management course will provide you a complete overview of the Account Management, covering key ideas, usage techniques, and in-depth knowledge. The Account Management course materials were created with the help of Account Management professionals, and all information on Account Management is maintained up to date on a regular basis so that learners do not fall behind on current trends/updates on Account Management. You can learn new skills in Account Management by taking the Account Management course. Account Management training has been expertly designed for you to do remotely via e-learning. What Will You Learn? Define what you need to know about each client and will have the tools to find it Analyse the client Decision-Making Process Set realistic and challenging goals for each account Map out a key account strategy and action plans for current accounts List key skills and qualities required to succeed as an account manager Explain how to build profitable relationships with customers Identify the needs and wants of potential clients Evaluate the risk factors involved in selecting a port for your imports Recognize possible changes that could affect your business Course Content Introduction to Fundamentals of Account Management Introduction to Fundamentals of Account Management Key Account Manager Key Account Manager Account Management Roles and Responsibilities Account Management Roles and Responsibilities Relationship Stages Relationship Stages Developing Key Relationships Developing Key Relationships Account Management Activities Account Management Activities Identifying and Responding to Business Changes Identifying and Responding to Business Changes Account Risk Adjustments and Reassignments Account Risk Adjustments and Reassignments Conclusion Conclusion A course by Xpert Learning RequirementsBasic skills in English and Elementary understanding of Sales Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships. Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships.
About Course Leadership and Management: A Comprehensive Course to Enhance Your Leadership Skills and Management Techniques Welcome to 'Leadership and Management Mastery,' a comprehensive course designed to help you become an effective leader and manager. This course is the perfect blend of theoretical knowledge and practical tips that will equip you with the tools you need to lead and manage a successful team. Leadership and management are two essential skills that are critical to the success of any organization. In this course, you will learn what defines a good leader and manager and how to recognize your personal comfort zone. You will also explore thinking styles and develop a high-performing team through employee motivation and talent management. The course covers all the crucial aspects of leadership and management, including performance management, leadership essentials, planning for succession, and business process management. You will also learn the best practices for effective communication, personal growth and development, and managing change. Throughout the course, you will be exposed to the latest theories and techniques in leadership and management, as well as practical strategies for improving your skills and performance. You will also have the opportunity to create a personal mission statement and develop a personal development plan that will help you grow and progress in your career. This course is ideal for professionals looking to enhance their leadership and management skills, as well as anyone seeking to improve their personal growth and development. With engaging video lessons, you will have a comprehensive understanding of what it takes to be a successful leader and manager. So why wait? Enroll in this comprehensive leadership and management course today and take the first step towards developing your skills for success. Join the community of like-minded individuals who are committed to improving their leadership and management performance and achieve your full potential. What Will You Learn? Develop a deep understanding of leadership and management principles and techniques. Enhance personal leadership skills, including communication, personal growth, and change management. Improve team performance through effective motivation, talent management, and succession planning. Learn how to set and achieve performance goals, assess risk, and monitor progress. Enhance critical thinking and problem-solving skills to effectively manage business processes and drive success. Course Content Introduction to Leadership and Management Introduction to Leadership and Management Management vs. Leadership Management vs. Leadership Recognize Your Personal Comfort Zone Recognize Your Personal Comfort Zone Thinking Styles Thinking Styles Improving Management and Leadership Performance Improving Management and Leadership Performance Part 1 Improving Management and Leadership Performance Part 2 Developing A High Performing Team Developing A High Performing Team Managing Talent Managing Talent Employee Motivation Part 1 Part 2 Part 3 Planning for Succession Planning for Succession Business Process Management Business Process Management Communication Skills Communication Skills Personal Growth and Development Personal Growth and Development Managing Change Managing Change A course by Xpert Learning RequirementsThere are no specific prerequisites or requirements for taking the Leadership and Management course on Udemy. The course is designed to be accessible to a wide range of learners and is suitable for individuals at all levels of experience, from beginners to seasoned professionals. Audience Business professionals looking to enhance their leadership and management skills. Managers and supervisors seeking to improve their performance and lead high-performing teams. Entrepreneurs looking to develop their leadership and management skills in order to grow their business. New managers and supervisors seeking to build their knowledge and skills in leadership and management. College students or recent graduates interested in leadership and management and looking to gain a competitive edge in their careers. Anyone seeking to improve their personal growth and development. Audience Business professionals looking to enhance their leadership and management skills. Managers and supervisors seeking to improve their performance and lead high-performing teams. Entrepreneurs looking to develop their leadership and management skills in order to grow their business. New managers and supervisors seeking to build their knowledge and skills in leadership and management. College students or recent graduates interested in leadership and management and looking to gain a competitive edge in their careers. Anyone seeking to improve their personal growth and development.
About Course Minute Taking Course: Learn Minute Taking at meetings Gain the skills for Minute Taking concise and with a purpose to make your Meetings productive and successful. This Minute Taking course will help you overcome communication barriers as well as help you reach your goals during meetings. This Minute Taking Online course covers a range of different modules all designed to take you through the course step-by-step, so you can learn the art of effective minute taking. Meeting minutes serve as an official record of the event, and you have the critical role of creating them and ensuring that they are accurate. You want your notes to be clear and precise, and by delivering accurate meeting minutes you gain the perfect opportunity to shine like a star. Minute-taking is an essential part of business meetings. The minute taker must capture clear and concise Minutes to support the business and to ensure the meeting is a success. It's extremely easy to miss out on key points during meetings. Projects often get delayed and there is scope for miscommunication across teams and departments without comprehensive knowledge about the agenda of the meeting. Meeting minutes help avoid these ambiguities by allowing employees to reference effecting meeting notes post-meetings.Why take this course? This training course helps you write and deliver better notes and action points for official meetings. The aim of this online training course is to provide you with effective writing and summarising tips to help you glean the relevant information from the meeting and produce professional and clear notes. One of the primary responsibilities of any administrative staff is to successfully take notes during meetings and share transcripts and key points of the same both within the team and to other relevant teams/departments. Any dedicated individual can master Effective Minute taking with the right training. Our meeting minute course has been designed by experienced industry veterans who have worked with multiple prestigious organizations. This course will familiarise you with the minute-taking process, including preparation, note-taking during the meeting, and producing the final Minutes document. Upon completion, you will understand the importance of minute taking and have the information you need to feel confident and capable of your ability. The course is designed for anyone who is in a secretarial or minute taking role and wants to strengthen their minute taking skills. It is also suitable for those who are starting out as a minute taker and are unsure where to begin. It will prove particularly useful if you feel anxious, confused, or simply wish to enhance your ability to effectively take notes and produce professional, comprehensive Minutes with confidence. What Will You Learn? Demonstrate what makes good meeting minutes and the need for accuracy of reporting Understand in depth what minute taking is, why it is important for ensuring the success of business meetings, and what the minute taker's role is. Write meeting minutes in professional written English Explain the planning of an agenda and the preparation required Apply practical tips and useful words for producing accurate meeting minutes What you should do during a meeting Course Content Fundamentals of Meetings Fundamentals of Meetings Understanding Meeting Minutes What are Meeting Minutes? Why Meeting Minutes Are Important Common Meeting Minutes Formats Responsibilities of the Minute Taker Essential Parts of Meeting Minutes Background of Meeting Minutes Background of Meeting Minutes Why Meetings fail? Why Meetings fail? How to arrange a Meeting How to Arrange a Meeting Necessary Sections of a Meeting Necessary Sections of a Meeting Preparation for the meeting Preparation for the meeting Creating the Right Environment Creating the right environment Taking Notes Taking Notes The Minutes The Minutes Impact of the Freedom of Information Act on minutes Impact of the Freedom of Information Act on minutes Conclusion Conclusion Minute Taking Exercise Exercise A course by Xpert Learning RequirementsNo specific requirement is needed for this course Audience Regular Minute Takers Personal Assistant to CEO/COO Administrative Assistant Human Resource professionals Audience Regular Minute Takers Personal Assistant to CEO/COO Administrative Assistant Human Resource professionals
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