How to inspire others and build successful relationships. This course is designed to support professionals in business to develop communication skills through understanding and applying knowledge of personality and behaviour in the workplace. It is based upon the book "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships" by Robin Hills (ISBN: 1912300087).
The Six Sigma CPDQS Accredited Bundle Course offers an in-depth exploration of Six Sigma methodologies, equipping you with a structured approach to process improvement. Whether you are looking to streamline business processes or elevate operational efficiency, this course provides the essential tools and knowledge needed to excel. Designed with a focus on clarity and impact, each module takes you through the core concepts and strategies that drive Six Sigma, ensuring you can integrate them seamlessly into your work environment. This course caters to professionals seeking to understand and apply Six Sigma techniques at their own pace. With our entirely online format, you can study in a flexible, self-directed manner without the need for physical attendance. The material has been carefully curated to not only enhance your understanding of process management but also to increase your ability to implement these techniques effectively. Perfect for those looking to improve productivity and achieve measurable results, this course ensures you gain both the insight and expertise required to take your career to the next level. Key Features of Six Sigma Bundle CPD Accredited Six Sigma Course Instant PDF certificate Fully online, interactive Six Sigmacourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Six Sigma Bundle course to excel! To become successful in your profession, you must have a specific set of Six Sigma skills to succeed in today's competitive world. In this in-depth Six Sigmatraining course, you will develop the most in-demand Six Sigma skills to kickstart your career, as well as upgrade your existing knowledge & skills. Six Sigma Curriculum Course 01: Six Sigma Course 02: Facilities & Maintenance Operative Course 03: Project Management Course 04: Project Planning and Execution Course 05: Budget & Forecast Course 06: Strategic Planning and Implementation Skills Course 07: Stakeholder Management Course 08: Operations Management Course 09: Procurement and Supply Chain Management Course 10: Leadership and People Management Diploma Course 11: Financial Reporting Course 12: Line Management Course 13: Logistics Management Course 14: Risk Management Course 15: Change Management Course 16: Time Management in The Workplace Course 17: Administrative Assistant and Organizational Skills Course 18: Compliance and Risk Management Course 19: Communication Skills Course 20: Finance for Non finance Managers Accreditation This Six Sigma bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Six Sigma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Six Sigma basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Six Sigma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Managing customer relationships isn’t just about keeping track of contacts – it’s about building trust, maintaining consistency, and ensuring every interaction adds value. This CPDQS Accredited CRM Bundle Course has been crafted to deliver a solid grasp of CRM systems and strategies, giving learners a clear, structured path to understand how businesses stay connected with customers while streamlining operations behind the scenes. From mastering the fundamentals to exploring system-based workflows and communication strategies, this course offers insight into what keeps modern CRM ticking. Whether you're aiming to sharpen your knowledge or simply keep up with the fast-moving pace of customer engagement, this bundle serves up just the right mix of clarity and detail – minus the fluff. Fully online and available to start at your own pace, it’s the kind of training that doesn’t chase trends but focuses on what works. Key Features of CRM Bundle CPD Accredited CRM Course Instant PDF certificate Fully online, interactive CRMcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this CRM Bundle course to excel! To become successful in your profession, you must have a specific set of CRM skills to succeed in today's competitive world. In this in-depth CRMtraining course, you will develop the most in-demand CRM skills to kickstart your career, as well as upgrade your existing knowledge & skills. CRM Curriculum Course 01: CRM - Customer Relationship Management Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: Level 2 Diploma in Customer Service Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This CRM bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your CRM course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about CRM basics. Requirements No prior degree or experience is required to enrol in this course. Career path This CRM Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Level 5 Diploma (FREE QLS Endorsed Certificate) | 10 CPD Courses + 10 PDF Certificates | 140 CPD Points | CPD Accredited
Step confidently into the world of exceptional customer service with our CPDQS Accredited Bundle Course – tailored for anyone looking to strengthen their communication finesse, conflict-handling charm, and service excellence. Whether you're responding to client queries or managing expectations, this course offers a well-rounded understanding of how to deliver support that keeps people coming back – all from the comfort of your screen. With modules designed to keep things sharp, relevant, and even a touch witty, you'll explore proven methods that elevate service delivery without sounding like a script. No fluff, no filler – just straightforward guidance rooted in what actually works. Whether you're in retail, hospitality, tech support, or floating somewhere in between, you'll walk away with solid customer insight and a confident approach to service that actually resonates. Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
The Coaching & Mentoring - CPDQS Accredited Bundle Course offers an insightful approach to developing key coaching and mentoring skills. Perfect for professionals who seek to enhance their expertise, this course focuses on the essential tools and strategies to foster positive change in others. With a well-rounded curriculum designed to meet the needs of today’s fast-paced business environment, participants will discover how to effectively support and guide individuals in their personal and professional growth. This course is entirely online, allowing you to learn at your own pace, whether you're a seasoned coach or just starting out. Through a mix of theory, case studies, and expert guidance, you'll acquire valuable knowledge that can be applied immediately in any coaching or mentoring context. By the end of the course, you'll possess a solid understanding of the key principles that drive successful coaching relationships, equipping you with the confidence to make a lasting impact. Key Features of Coaching & Mentoring Bundle CPD Accredited Coaching & Mentoring Course Instant PDF certificate Fully online, interactive Coaching & Mentoringcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Coaching & Mentoring Bundle course to excel! To become successful in your profession, you must have a specific set of Coaching & Mentoring skills to succeed in today's competitive world. In this in-depth Coaching & Mentoringtraining course, you will develop the most in-demand Coaching & Mentoring skills to kickstart your career, as well as upgrade your existing knowledge & skills. Coaching & Mentoring Curriculum Course 01: Level 3 Coaching & Mentoring Course Course 02: Problem Solving Skills Course 03: Level 3 Diploma in Management and Leadership Course 04: Motivational Interviewing Course 05: Employee Engagement Course 06: Career Development Course 07: Academic and Personal Development Course 08: Employee Relations Course 09: Motivation Course 10: Mental Health Self-Care Course 11: Corporate Governance Course 12: Anger Management Course 13: Facilities & Maintenance Operative Course 14: Six Sigma Course 15: Project Planning and Execution Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Positive Psychology Course 20: Communication and Organisational Skills Accreditation This Coaching & Mentoring bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Coaching & Mentoring course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Coaching & Mentoring basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Coaching & Mentoring Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
This leadership course explores the application of emotional intelligence at work as a core underpinning skill of leadership. Your emotional intelligence helps you to manage your thinking along with your emotions to make authentic decisions and build quality relationships.
Step into the structured world of professional cleaning with our Level 5 Cleaning Diploma Accredited Career Bundle Course. Designed to polish your expertise and knowledge, this online course equips learners with the skills to confidently navigate the cleaning industry—from understanding advanced sanitation procedures to mastering industry-level safety protocols. Whether you're new to the field or looking to brush up your credentials, this course offers a focused, no-nonsense approach to boosting your career prospects. Expect a well-thought-out learning experience that covers vital subjects including hygiene standards, chemical safety, and cleaning techniques tailored to various settings. You'll gain insight into high-level industry expectations, legislation, and best practices—all from the comfort of your screen. No fluff, no fuss—just a sharp, engaging course that knows exactly what you’re here for: quality knowledge with purpose. Job Responsibilities: Performing general cleaning tasks such as sweeping, mopping, and vacuuming. Dusting and polishing surfaces, furniture, and fixtures. Cleaning and sanitising bathrooms, kitchens, and communal areas. Emptying and disposing of trash and waste materials. Operating cleaning equipment and machinery. Reporting maintenance issues and safety hazards. Restocking cleaning supplies and maintaining inventory. Following health and safety guidelines and procedures. Skills Needed to Be Successful: Attention to detail for thorough cleaning. Time management and organisational skills. Physical stamina for performing demanding tasks. Knowledge of cleaning products and techniques. Strong communication and interpersonal skills. Ability to follow instructions and work independently. Adaptability and flexibility in different cleaning environments. Problem-solving skills for addressing cleaning challenges. Expected Salaries in the UK: Cleaner: £9 - £10 per hour Housekeeper: £10 - £12 per hour Janitor: £9 - £11 per hour Window Cleaner: £10 - £15 per hour Carpet Cleaner: £9 - £12 per hour Industrial Cleaner: £9 - £11 per hour Key Features of Cleaning Career Bundle CPD Accredited Cleaning Diploma Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Courses Details Course 01: Level 5 Certificate in Cleaning Gain expertise in house cleaning, kitchen cleaning, office cleaning, waste management, chemical safety, starting and managing a cleaning business, customer satisfaction, and staff management through this comprehensive course. Course 02: Personal Protective Equipment Understand the importance of personal protective equipment (PPE) and learn about hazard assessment, training methods, and the different types of PPE. Course 03: Working at Height Training Acquire knowledge about regulations, duties, risk assessment, prevention strategies, and the equipment used for working at heights. Course 04: Working in Confined Spaces Explore the laws and regulations related to working in confined spaces, conduct risk assessments, implement control measures, and learn emergency procedures. Course 05: Health and Safety Level 2 Gain a comprehensive understanding of workplace health and safety laws, risk assessment, welfare requirements, accident prevention, and electrical, fire, and gas safety. Course 06: First Aid at Work Develop essential first aid skills for the workplace, including incident management, primary and secondary surveys, basic first-aid techniques, and dealing with injuries and illnesses. Course 07: Coronavirus (COVID-19) Awareness Stay informed about the COVID-19 outbreak with insights into contamination, symptoms, spreading, vaccines, prevention measures, updates for UK citizens, and global outbreak statistics. Accreditation This Cleaning Diploma bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Cleaning Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 70 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive course is ideal for individuals associated with the food sector, such as: Domestic Cleaners Window Cleaners Cleaning Business Owners Mobile Cleaners Cleaning Operatives Requirements No prior degree or experience is required to enrol in this course. Career path This Electrician Course will help you to explore avariety of career paths in the related industry, including: Cleaner Housekeeper Janitor Window Cleaner Carpet Cleaner Industrial Cleaner Office Cleaner Hospital Cleaner School Cleaner Hotel Housekeeper Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
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