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Facilitation Skills for Business Analysts: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

This course is aimed at those who would like to work as a learning support assistant in a school or further education setting. Level 3 Certificate in Supporting Teaching and Learning will give you an understanding of the skills and knowledge needed to support learners in the classroom.

QMS Auditor/Lead Auditor (ISO 9001) Welcome to our online event where you can become a certified Quality Management System (QMS) Auditor/Lead Auditor for ISO 9001. Elevate your career with the skills to lead successful quality management system audits. This intensive 5-day course is for serious professionals seeking to: Plan and lead effective audit teams Conduct complex supplier and external audits Deliver accurate, valuable audit reports Drive continual improvement in organizations Join us for a comprehensive training session that will equip you with the necessary skills to audit quality management systems effectively. Learn from industry experts and gain valuable insights into ISO 9001 standards. Don't miss this opportunity to enhance your auditing capabilities and advance your career in quality management. Register now! Enroll Today and Take Your Career to the Next Level!

Become a Certified OHSMS Lead Auditor (IRCA CQI Approved) Welcome to our online event where you can become a expertise to become a certified OHSMS (ISO 45001:2018) Lead Auditor.  Elevate your career with the skills to lead successful quality management system audits. This intensive 5-day course is for serious professionals seeking to: Plan and lead effective audit teams Conduct complex supplier and external audits Deliver accurate, valuable audit reports Drive continual improvement in organizations Join us for a comprehensive training session that will equip you with the necessary skills to audit quality management systems effectively. Learn from industry experts and gain valuable insights into ISO 9001 standards. Don't miss this opportunity to enhance your auditing capabilities and advance your career in quality management. Register now! Enroll Today and Take Your Career to the Next Level!

Disciplined Agile Value Stream Consultant (DAVSC) Training Workshop: Virtual In-House Training The Disciplined Agile Value Stream Consultant workshop teaches you how to use value stream management to create a tailored approach for any organization to accelerate delivery of value to their customers. It provides a combination of Lean, Flow, Theory of Constraints and Organizational Development theories and practices. The workshop integrates with the Disciplined Agile tool kit to provide those practices that will be most effective for where it is applied, whether it be a new Agile transition or continuing a stagnated SAFe® or Spotify one.

PMI-ACP® Exam Prep: Virtual In-House Training This course builds on the candidates' practical experience of Agile in the workplace to equip them with the broad range of knowledge and skills required for the PMI® Agile Certification exam. It will follow the PMI® requirements and reference the suggested reading list, including the Agile Practice Guide, but will not be limited to those areas. Within the profession and discipline of project management, Agile continues to develop as a significant and important aspect of bringing change to an organization. Where the products of change must be delivered to the business 'on time,' Agile is often the chosen methodology. In addition to equipping candidates for the PMI® Agile Certification examination, this course will also support candidates in taking a more informed and effective role in Agile projects. It will also enable them to take a significant role in encouraging and enabling the organization to become or develop as an Agile environment. What you will Learn You will learn how to: Appreciate the wider aspects of Agile project management tools and techniques Integrate various disciplines within Agile Tailor / customize Agile to suit the needs of different projects Prepare yourself for the PMI® Agile Certification examination Getting Started Introductions Agenda Expectations Foundation Concepts Defining 'Traditional' Project Management Project management parameters The 'traditional' approach to the parameters Strengths and weaknesses of the traditional approach Defining 'Agile' Project Management Project management parameters revisited The 'agile' approach to the parameters Strengths and weaknesses of agile Managing projects with traditional and agile methods Can the two approaches co-exist? Leveraging the benefits of both methods Options for using both methods on a project Avoiding the elephant traps Key aspects of the PMI® Agile Certified Practitioner (PMI-ACP)® Handbook Overview Eligibility requirements Exam information Exam Blueprint Continuing certification requirements Key aspects of the PMI Agile Certification Examination Content Outline Introduction Agile exam content outline Tools and techniques Knowledge and skills Domains and tasks (not examined) An Introduction to Agile and Implementing Agile Definable work vs. high-uncertainty work Project factors that influence tailoring The Agile Manifesto and 12 Principles Agile mindset Agile domains and tasks Agile Tools and Techniques Related to PM 'Hard Skills' Planning, monitoring, and adapting The need for planning, monitoring, and adapting The Agile approach to planning and plans The Agile planning tools and techniques The Agile monitoring tools and techniques The Agile approach to adapting Product quality A definition of 'product quality' Setting the standard for product quality Agile tools and techniques for achieving product quality Risk management A definition of 'risk' What is 'at risk'? The acceptability of risks The Agile tools and techniques for managing risks Agile Tools and Techniques Related to PM 'Soft Skills' The difference between PM 'hard and soft' skills Communications The importance of communications Forms of agile communications Communications within the project Communications from the project Communications to the project Making communications the cultural norm Interpersonal Skills Defining and understanding management Defining and understanding leadership Defining and understanding servant leadership Delegating vs. empowering Playing to people's strengths Overcoming the roadblocks Core Agile Tools and Techniques The philosophy of core Agile tools and techniques Agile estimation Will traditional forms of estimating work for agile? The relationship between estimating and guessing The relationship between estimating and sizing The where, who, and how of agile estimating Agile analysis and design Product analysis and design from a user point of view Product analysis and design from a supplier point of view Product analysis and design from an agile project point of view Value-Based Agile Tools and Techniques The role of value-based tools and techniques in bridging traditional PM with Agile Value-based prioritization Value-based prioritization and agile projects Investment appraisal methods Regulatory driven Customer driven Ranking methods (MMF, MoSCoW) Metrics What should we measure / track? Methods of measuring / tracking Adding value with metrics Process Improvement Value-stream analysis Value-stream mapping Agile Knowledge and Skills Context of Agile Knowledge and Skills vis-à-vis Agile Tools and Techniques Agile Knowledge and Skills Process focused People focused Product focused Project focused Exam Preparation and Course Closure The application process - where are you now? The 'Exam-Focused Journal' - what you still have to do Further preparation - self-study schedule Exam topic review Practice exam Practice exam debrief Course closure

Establish a wellbeing-centric culture at your organisation using the latest research and best practices.

This course is designed to enable candidates to develop the knowledge of the terminology and basic concepts of TOGAF Standard, 10th Edition and principles of Enterprise Architecture. Candidates will also be able to analyze and apply knowledge of TOGAF Standard.

Learn the basic principles of good programme management using the MSP® approach and prepare for the Foundation and Practitioner examinations on this accredited programme. Duration: 5 days (32.5 hours) Our MSP® Foundation and Practitioner course is designed to teach the basic principles of good programme management in line with the Principles, Themes and Processes described in the MSP® approach. It also prepares delegates for the Foundation and Practitioner examinations. This course is designed for anyone who needs to understand programme management and the practical application of MSP® and to gain the MSP® Foundation and Practitioner qualifications. Delegates should have an understanding of and preferably experience in the issues surrounding business change The MSP® Foundation and Practitioner Course is based upon the “Managing Successful Programmes – 5th Edition” which describes “best practice” guidance for handling all types of transformational change programmes. These are intensive modules and require delegates to undertake some evening work in their own time. Objectives  By the end of the course you will be able to: Describe the differences between programmes and projects Describe the Principles, Themes and Processes as described in the MSP® - 5th Edition Practice the application of MSP® Prepare for both the MSP® Foundation and Practitioner Exam Please note that examinations are the responsibility of the examination board, PEOPLECERT and must be organised separately by each person attending. Content Introduction Introduction – what is, and why use, Programme Management The Three Lenses of the MSP® FrameworkMSP PrinciplesMSP ThemesMSP Processes The Themes Overview – introduction to the seven Themes Organization – roles, accountabilities, responsibilities Design – Vision, Benefits, Risk, Target Operating Model Justification – Business case and financial planning Structure – Delivery approaches, Planning and control Knowledge – Knowledge and Information management Assurance – Assurance at multiple levels approach and planning Decisions – Decision-making, Issue and Risk resolution approaches, Data-gathering and options analysis The Processes Overview – the seven processes Identify the Programme – initial justification Design the Outcomes - establishing solid foundations Plan Progressive Delivery – build on the programme design Deliver the Capabilities– oversee programme delivery Embed the Outcomes – adopting new ways of working and realize the benefits Evaluate new information – collecting, evaluating, analysing and presenting new information Close the Programme – final assessment and release resources Practitioner Workshop and Examination MSP® Practitioner Examination Objectives and Guidance MSP® Review MSP® Practitioner Examination Workshops MSP® Practitioner Examination MSP® Foundation and Practitioner Examinations The MSP® Foundation Exam is of 1 hour duration and consists of 60 multiple choice questions. A Pass is 36 correct answers, 60%.   The MSP® Practitioner Exam is a written paper of 2.5 hours duration. There are 70 Objective Test style questions to be answered in the 2.5 hours and the candidate may use an annotated manual. The candidate must score 42/70, 60%, to be successful. Presented in association with aims4change, a PEOPLECERT Accredited Training Organisation. MPS® is a Registered Trade Mark of AXELOS Limited.

Designed for professional B2B salespeople to develop a modern approach to winning business