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Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Petroleum Engineering bundle Now Give a compliment to your career and take it to the next level. This Petroleum engineering will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Petroleum engineering will help you keep ahead of the pack. Throughout the Petroleum Engineering programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this Petroleum engineering job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Petroleum engineering, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Petroleum engineering course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Petroleum engineering Bundle Consists of the following Premium courses: Course 01: Petroleum Products : Specifications Properties Market Demand Course 02: Petroleum Refining Demystified Course 03: Gas Safety Course 04: Oil and Gas Management Course 05: Oil & Gas: Markets Trading Pricing & Economic Framework Level 2 Course 06: COSHH Training and Safety - Level 2 Course 07: Level 2 Domestic Gas Course Course 08: Ultimate Geology Course Course 09: Logistics of Crude Oil and Petroleum Products Course 10: RIDDOR Training Course 11: Emergency First Aid and Incident Management at Work Key features of this Petroleum Engineering course: This Petroleum Engineering bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Our Petroleum Engineering is entirely online 24/7 Learner support The Petroleum Engineering incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Petroleum Engineering expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Petroleum Engineering from any place in your own time without travelling for classes. Enrol now in Petroleum Engineering to advance your career, and use the premium study materials from Apex Learning. The Petroleum Engineering bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Petroleum Engineering expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn this Petroleum Engineering bundle from any place in your own time without travelling for classes. Curriculum of Petroleum Engineering Bundle Course 01: Petroleum Products : Specifications Properties Market Demand About the Course Petroleum Products The Demand for Oil Products Gasoline Gas Oil Heating Gas Oil Heavy Fuel Oil Liquefied Petroleum Gas - LPG Naphtha and Petrochemical Feedstocks Jet Fuel Lubricating Oil Bitumen Conclusion How will I get my Petroleum Engineering Certificate? After successfully completing the Petroleum Engineering course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Petroleum Engineering bundle. Disclaimer: Our comprehensive Petroleum Engineering course will enhance your theoretical knowledge to help you explore your opportunities in relevant sectors. But please note that this course is not a professional qualification and will not allow you to work professionally. Requirements This Petroleum Engineering bundle course has been designed to be fully compatible with tablets and smartphones Career path Having this Petroleum Engineering expertise will increase the value of your CV and open you up to multiple job sectors Certificates Certificate of completion Digital certificate - Included

Sports Massage 11 in 1 Exclusive Bundle It is an obligation as a sports masseuse to know all the slips and knots of the massaging techniques required to help an athlete perfectly maintain his/her physique and recover from his/her injury as quickly as possible. As a result, you must know about all the Sports Massage techniques and therapies that roam around the world of sports massage. To help you garner those skills and knowledge, this Sports Massage Course is here to help you. This Sports Massage and Physiotherapy Diploma Bundle Consists of the following Premium courses: Course 01: Sports Massage and Therapy Course 02: Physiotherapy Assistant Course 03: Deep Tissue Massage Therapy Course 04: Acupressure Expert for Pain Relief Course 05: Hydrotherapy Course 06: Pain Management Course 07: Sports Psychology Course 08: Sports Medicine Fundamentals Course 09: Sports Nutrition Course Level 3 Course 10: Sports First Aid Complete Training Course 11: Personal Hygiene So enrol now in this Sports Massage and Physiotherapy Diploma now! Benefits you'll get choosing Apex Learning for this Sports Massage and Therapy: One payment but lifetime access to 11 CPD courses of this Sports Massage and Therapy Bundle Certificates and student ID for the title course are included in a one-time fee Full tutor support available from Monday to Friday with this Bundle Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Sports Massage bundles are designed by expert instructors Learn Sports Massage Therapy at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited Sports Massage Bundle course - improve the chance of gaining professional skills This Sports Massage's curriculum has hundreds of practice-based tasks and assessments that simulate real-world situations, which are essential for career success. The course is extremely dynamic and was curated by Sports Massage experts with years of experience. You'll discover how to master the Sports Massage skill. How will I get my Certificate? After successfully completing the Sports Massage Therapy Diploma course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sports Massage Therapy course is suitable for individuals who have an interest in or are currently working in this field. However, it should be noted that this Level 3 Certificate In Sports Massage Therapy course does not confer any official accreditation. To become certified, individuals must enrol in programs such as: Level 3 Diploma in Massage Therapy for Sports (RQF) Level 3 Diploma in Sports Massage Therapy (RQF) Level 4 Certificate in Massage Therapy for Sports (RQF) Level 4 Certificate in Sports Massage Therapy (RQF) Level 4 Diploma in Massage Therapy for Sports (RQF) Level 3 NVQ Diploma in Beauty Therapy - Massage (RQF) Level 3 Certificate In Sports Massage Therapy Requirements Our Sports Massage Therapy course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Level 3 Certificate In Sports Massage Therapy This Sports Massage Therapy Diploma will equip you with a portfolio of in-demand skills and prepare you for a number of gratifying job opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion is included in course price. Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Physiotherapy Assistant) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Highlights of the Course Course Type: Self-paced online course Duration: 25 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Understand the fundamentals of fire extinguisher training Recognise the different kinds of fire extinguishers Apply various fire safety tools and techniques to deal with fire emergencies Understand what precautions you need to take before fighting a fire Ascertain whether using a fire extinguisher will be safe Know how to operate a fire extinguisher more effectively Transform into a competent and confident fire safety professional Understand how to use the skills you gained in this course in a practical setting Fire Extinguisher Training This Fire Extinguisher Training Course will help you gain knowledge about the several kinds of fire extinguishers that may be available around you as well as provide you with skills to use them efficiently and safely in case of any fire emergency. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Types of fire extinguishers Hierarchy of fire prevention Assessing a fire emergency Operate fire extinguishers effectively and safely Other tools to prevent and handle fire emergencies Essential skills, confidence and competence to assist you in the health and safety industry Core competencies required to drive a successful career in the health and safety industry This Obtain Your Certificate of Achievement course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This Obtain Your Certificate of Achievement course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Who is this course for? This course is ideal for supervisors who are in charge of organising, directing, or overseeing the fire safety precautions and procedures of their workplace Fire safety professionals and fire wardens looking to refresh their skills and knowledge can also take this Fire Extinguisher Training Course Employers thinking of implementing a proper fire emergency preventive measure within the workplace can also take this Fire Extinguisher Training Course This course can also be taken by employees who want to upgrade their skills and knowledge about the use of fire extinguishers in order to keep themselves and others around them safe Entry Requirements This Fire Extinguisher Training Course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Fire Extinguisher Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Fire Extinguisher Training Course will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Manual Handling Training, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Fire Extinguishers Module 2: Pre-Engagement Action Module 3: Using a Fire Extinguisher Obtain Your Certificate of Achievement Order Your Certificate of Achievement 00:00:00

CPD Certified | 4 Additional Free Courses | 50 CPD Points | Free PDF Certificates | Lifetime Access

Nail technician and styling class with certificate, conducted by expert female nail artists Looking to become a highly skilled nail artist? 24/01/2024 384 Course Participants 4,9 average rating Nail styling and art is a trending fashion and profitable business. Nail technicians and artists earn money by simply providing manicures, pedicures, or a fresh coat of paint to their customers’ nails. Whether you want beautiful nail art for yourself or intended to learn these new skills for enhancing your salon business: This nail styling and technician course will teach you everything to become an expert nail technician. Following the course modules, one by one will enable you to create stunning nail designs and to provide professional nail care services to your clients. The course is professionally designed into modules by expert trainers to provide you with a premium learning experience. Whether you are a new nail fashionista or a veteran nail technician, the course is loaded with lots of knowledge, techniques, and researched-backed tips and tricks for you. The course also offers a completion certificate that will serve as proof of your competence. Create amazing nail art Learn to create beautiful nail art with gel and air-dry polish. Our experts will teach you both traditional and modern techniques for creating amazing nail art. Learn the chemistry behind colors Our instructors are not focused on simply teaching nail techniques, but the science behind them; understand the chemistry behind colors, their ingredients, and combinations to come up with wonderful nail designs. Get professional nail design skills Learn to win your client’s heart by giving them a highly professional manicure and pedicure. Meet the people behind your favorite celebrity nail art We believe in providing ‘the best, hence our trainers are famous nail technicians for well-known celebrities. Get a chance to learn from the one behind your favorite person. Learn with Flexibility The course content is optimized to provide you with the best learning experience. Assignments, quizzes, unlimited access, and quick-knowledge recap allow you to learn and evaluate yourself anywhere and anytime. Join the nail artist course and get the benefits: Learning from a professional nail artist24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Brittany Pustelnik World class nail artist Brittany is a licensed nail artist and a certified trainer with over ten years of experience in the nail styling industry. She has been working as a nail technician for the last 14 years with a well-known celebrity makeup artist and has provided nail art services to famous celebrities. Since 2009, she has been successfully dedicating herself to the passion of professional nail styling. She is a graduate of first and second degree studies in cosmetology and runs her renowned salon. Every year, she shares her knowledge with dozens of individuals in personal training sessions. Her postgraduate education in Teaching Qualifications makes Brittany not only a virtuoso in nail styling, but also an outstanding theorist and trainer. As a lecturer in cosmetology studies, she shares her passion and knowledge. She is also the author of articles in the industry magazines, exploring the art of nail decoration. Anna Kanikowska World class nail artist Anna, a renowned figure in the beauty scene, owns a famous nail styling salon. With over a decade of expertise, she has become the go-to manicurist for celebrities. Since 2010, her salon has been a hub of creativity, producing numerous awe-inspiring nail designs. A graduate in Cosmetology, Anna’s work embodies classic elegance. She excels in creating flawless French manicures and striking compositions in bold reds and blacks. Anna is one of two seasoned experts whose contributions have enriched our nail styling course with extensive practical and industry insights. Her guidance not only nurtures passion but also paves the way for aspiring experts to join the elite circle of manicurists. Overview of the course: Detailed Video presentations 1. Essential knowledge for Nail class participants: ♦ Fundamentals of nail styling ♦ Health and safety while doing someone’s nails ♦ Exploring career opportunities and what this industry can offer ♦ How to be a successful nail artist 2. Various techniques of nail styling ♦ Mechanical manicure ♦ Hybrid manicure 3. Safety and taking care of nails ♦ Nails diseases ♦ How to clean your workspace and tools? ♦ How to care about natural nails? ♦ Tricks and tips for keeping your nails in good condition ♦ Safety procedures in a nail salon Training videos 1. Introduction to being a nail artist ♦ Summarizing the preparation for nail stylization ♦ Fundaments of nail styling ♦ Hand and nail care ♦ Fundamental knowledge about natural nails 2. Different techniques in nail art ♦ Gel nail painting ♦ Varnish nail painting ♦ Nail lamp 3. Manicure- basic techniques ♦ Japanese Manicure ♦ Mechanical Manicure ♦ Hybrid Manicure Tests 1. Tests and repetitions Test your knowledge and what you have learned with our specially designed test that will help you memorize all the information from the course. 2. Final Exam ♦ Final test Tasks Practical tasks: ♦ Analyzing and grasping client’s needs ♦ Preparing and setting up workspace ♦ Performing a classic manicure ♦ Performing an advanced manicure with tools ♦ Getting your first clients and creating a thriving business Course materials ♦ Nail design idea ♦ Viral trends in nail art ♦ What is the difference between holo, glitter, rainbow, and multi-chrome nail polishes Self-paced Course Learn how to perform professional nail designs with this unique nail class. You will see firsthand how professionals work and learn everything in practice. We reveal all the products, tools, techniques and professional methods and secrets in one comprehensive course. With interactive learning modules, exercise sessions and high quality video content available 24/7, you will be able to learn every detail of the best nail techniques. You will also have the opportunity to exercise and learn everything in practice. We will help you develop your practical skills – even if you’re just starting out.

The relevant industry experts developed this Job Search Skills Training course. Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Job Search Skills Training course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Job Search Skills Training course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Job Search Skills Training course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Job Search Skills Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Job Search Skills Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Job Search Skills Training Bundle Course Course 01: Job Search Skills Training Course 02: Level 4 Time Management Course Course 03: Communication Skills Course ***Other Benefits of Job Search Skills Training Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- **Level 4 Time Management Course Course Curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life --------------------- **Communication Skills Course Course Curriculum Module 1: Introduction to Communication What is Communication? Important Elements of Communication Steps of Communication History of Communication Communication Purpose Communication Challenges and Criticism Communication Rights & Responsibility Module 2: The Communication Skills What are Communication Skills? Communication Skills Examples How to Improve Communication Skills? Workplace Communication Relationships Module 3: Different Types of Communication What is Intrapersonal Communication? What is Interpersonal Communication? What is Small-Group Communication? What is Public Communication or Public Speaking? What is Mass Communication? What is Non-Verbal Communication? Module 4: Different Methods of Communication Listening Speaking Reading Writing Module 5: Styles of Communication Passive Style Aggressive Style Passive-aggressive Style Assertive Style Strategies for Developing Assertive Communication Communication Styles & Connection Module 6: Barriers to Communication How the Minds Work Sender's Behavior Receiver's Behavior Process of Overcoming Barriers Module 7: Assessing Communication Competence: Relevant Criteria What is Adaptability? What is Conversational Involvement? What is Conversational Management? What is Empathy? What is Effectiveness? What is Appropriateness? Self-Perceived Communication Competence Scale (SPCC) Module 8: Seven Actions for Effective Communication Listen Carefully and Responsively Explain Your Conversational Intent and Invite Consent Express Yourself More Clearly and Completely Translate Other's Complaints and Criticisms Into Specific Requests Ask Questions More 'Open' and More Creatively Express More Appreciation Make Better Communication an Important Part of Your Daily Life Module 9:Do's and Don'ts of Effective Communication Things That Can be Done for Effective Communication Things That Should Avoid for Effective Communication Assessment Method After completing each module of the Job Search Skills Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Award in Job Search and Interview Skills is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Job Search Skills Training Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

The relevant industry experts developed this Interview Skills - Secrets and Tips course. Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Interview Skills - Secrets and Tips course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Interview Skills - Secrets and Tips course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Interview Skills - Secrets and Tips course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Interview Skills - Secrets and Tips Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Interview Skills - Secrets and Tips Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Interview Skills - Secrets and Tips Bundle Course Course 01: Interview Skills - Secrets and Tips Course 02: Workplace Stress Management Course 03: Workplace First Aid Training ***Other Benefits of Interview Skills - Secrets and Tips Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- **Workplace Stress Management Course Curriculum Module 01: Workplace Stress Define Workplace Stress The Most Important Factors Influencing Workplace Stress The Fallout of Workplace Stress Module 02: Rational and Irrational Beliefs Rational Emotive Behaviour Therapy Define Rational Thinking & Irrational Thinking The Origin of Irrational Thinking The Silver Lining Irrational Core Beliefs Acceptance Module 03: The ABC Framework of REBT Situation Disputing Module 04: Cognitive Therapy (CT) Cognitive Therapy (CT) Cognitive Errors Negative Automatic Thoughts (NATs) and Dysfunctional Beliefs Recognizing Our Dysfunctional Beliefs Example Recapitulation of CT and REBT Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace How Can (CBT) Techniques Help Us in the Workplace? Situations That We Face at Work Which May Cause Stress The Advantages of Cognitive Behavioural Therapy in the Workplace Cognitive Behavioural Therapy (CBT) for Us Module 06: Conclusion Conclusion Module 07: Identifying and Challenging Distorted Negative Thoughts Exercise 1: Lost Your Job Exercise 2: Failed in Your Job Interview Exercise 3: Not the All-Rounder Exercise 4: Feeling Inferior Exercise 5: Mundane Work Exercise 6: Being Laughed At Exercise 7: The Boss Is Dumping His Work on You Exercise 8: Feel Incompetent Exercise 9: Can't Stand Up for Yourself Exercise 10: Boss Does Not Like You Exercise 11: Failed to Do What You Had Planned Exercise 12: Lack Common Sense Exercise 13: You Help Others but They Don't Help You Exercise 14: Feeling Inferior Exercise 15: Never Speak Up at Meetings Exercise 16: Never Speak Up at Meetings (This Time for a Different Reason) Exercise 17: Never Speak Up at Meetings (For Yet Another Reason) Exercise 18: Complaint Against You Exercise 19: Impress the Chairman Exercise 20: A Disastrous Day Exercise 21: Interview After-Effects Exercise 22: Anxiety Jitters at Presentations Exercise 23: Not Popular Exercise 24: Ethical Dilemma --------------------- **Workplace First Aid Training Course Curriculum Module 1: Introduction What is First Aid Aims of First Aid Who is a First Aider? First Aid Priorities The Role of a First Aider What's in a First Aid Box? Your Safety Activating the Emergency Medical System Module 2: Managing Incident at Workplaces Action at an Emergency Fires Electrical Incidents Water Incidents Significant Incidents/ Mass Casualties Module 3: Treating Secondary Injuries Eye Injuries Head Injuries Spinal Injuries Sprain and Strains Burns and Scalds Module 4: Resuscitation (CPR) Resuscitation Cardiopulmonary Resuscitation (CPR)- Primary Survey Resuscitation for Babies and Children Extra Things to Consider Module 5: Secondary Illness and Conditions Asthma Anaphylaxis Heart attack Stroke Diabetes Module 6: Additional Secondary Illness and Conditions Hypothermia Frostbite Poisons Hyperventilation Choking Shock Fainting Some Essential Things You Need to Know Module 7: COVID 19 Awareness What is COVID-19 The Origins of COVID-19 Mode of Transmission of the COVID-19 Virus Symptoms of COVID-19 Prevent Yourself and Others from COVID-19 Assessment Method After completing each module of the Interview Skills - Secrets and Tips Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Award in Job Search and Interview Skills is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Interview Skills - Secrets and Tips Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

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Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift -Enrol Now From a startup to big-name MNCs, all need Tax Accounting, Payroll & Wage Management for survival! These ultimately influence profitability and impact employees' experience of any organization. Furthermore, Tax Accounting, Payroll & Wage Management sector is continuously growing, and so is the need for experts in this field. Tax Accounting, Payroll & Wage Management play a crucial role, from ensuring statutory compliance to providing quantitative financial information. These ensure an organisation is abiding by law while maintaining a healthy work experience. The ISO rule and the growing importance of Tax Accounting, Payroll & Wage Management make it necessary for all employers and employees to be aware of them. This bundle has everything to make aware you of Tax Accounting, Payroll & Wage Management. Through this bundle, you will acquire knowledge about the tax and insurance system in the UK. Furthermore, you will gain proficiency in payroll management and financial analysis. Moreover, you will familiarise yourself with different laws. Additionally, you will acquire skills for efficient use of Microsoft Office essentials. This bundle is composed of 11 courses: Course 1: Level 3 Tax Accounting Course 2: Payroll Management - Diploma Course 3: Accounting and Bookkeeping Level 2 Course 4: Sage 50 Training Course 5: Wages & Benefits Course 6: Law and Contracts - Level 2 Course 7: Financial Analysis Course 8: Level 3 Xero Training Course 9: Level 2 Microsoft Office Essentials Course 10: GDPR Data Protection Level 5 Course 11: Time Management Throughout this 11-in-1 bundle, you will learn different aspects of Tax Accounting along with different methods for efficient Payroll and Wage Management, including- Level 3 Tax Accounting Familiarise with the tax system and administration in the UK Gain knowledge about management accounting and financial analysis Discover career as a tax accountant in the UK Payroll Management - Diploma Be informed about Payroll basics and pay elements Grasp the concept of pension scheme basics Build up skills in linking payroll to accounts Wages & Benefits Learn the basics of employment law and have knowledge about health & safety at work Have details about national minimum wage & national living wage Understand the concept of parental rights, sick pay, & pension scheme Law and Contracts - Level 2 Get a detailed introduction to UK Laws and privity of contract Know considerations and capacities of contact laws Find out laws and regulations for international trade Financial Analysis Receive an elaborated introduction to financial analysis Grasp a solid understanding of profitability and return ratio Comprehend the concept of liquidity ratio and operational analysis Accounting and Bookkeeping Level 2 Uncover the techniques for effective and efficient bookkeeping systems Learn the rope of the basics of bookkeeping Understand the concept of the functionality of bookkeeping fully Sage 50 Training Be acquainted with payroll basics and pension scheme basics Attain proficiency in quick SSP and editing employee records Discover how to reset payments and have knowledge about the year-end procedure Level 3 Xero Training Get an elaborated introduction to level 3 Xero training Acquire knowledge about invoices and sales along with fixed assets Obtain information about bills and purchases with VAT returns Level 2 Microsoft Office Essentials Be proficient in performing calculations in Microsoft Office Excel Attain expertise in inserting graphic objects in Word 2016 Gain competency in giving presentations using PowerPoint 2016 GDPR Data Protection Level 5 Be aware of the lawful basis for preparation Learn the nuts and bolts of rights and breaches Grasp a strong understanding of the responsibilities and obligations Time Management Learn to identify goals and work accordingly and know how to build your own toolbox Discover your personal working style to be more efficient Gain proficiency in establishing your action plan for better time management Enrol for this Tax Accounting, Payroll & Wage Management now to avoid any workplace hassle and avail yourself of many promising careers! What You Get Out Of Studying With Apex Learning? Lifetime access to this bundle materials Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative video modules taught by expert instructors Study the course from your computer, tablet or mobile device Curriculum: Course 1: Level 3 Tax Accounting Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 2: Payroll Management - Diploma Sage 50 Payroll for Beginners Module 1: Payroll Basics Module 2: Company Settings Module 3: Legislation Settings Module 4: Pension Scheme Basics Module 5: Pay Elements Module 6: The Processing Date Module 7: Adding Existing Employees Module 8: Adding New Employees Module 9: Payroll Processing Basics Module 10: Entering Payments Module 11: Pre-Update Reports Module 12: Updating Records Module 13: e-Submissions Basics Module 14: Process Payroll (November) Module 15: Employee Records and Reports Module 16: Editing Employee Records Module 17: Process Payroll (December) Module 18: Resetting Payments Module 19: Quick SSP Module 20: An Employee Leaves Module 21: Final Payroll Run Module 22: Reports and Historical Data Module 23: Year-End Procedures Sage 50 Payroll Intermediate Level Module 1: The Outline View and Criteria Module 2: Global Changes Module 3: Timesheets Module 4: Departments and Analysis Module 5: Holiday Schemes Module 6: Recording Holidays Module 7: Absence Reasons Module 8: Statutory Sick Pay Module 9: Statutory Maternity Pay Module 10: Student Loans Module 11: Company Cars Module 12: Workplace Pensions Module 13: Holiday Funds Module 14: Roll Back Module 15: Passwords and Access Rights Module 16: Options and Links Module 17: Linking Payroll to Accounts Course 3: Accounting and Bookkeeping Level 2 Introduction to the course Introduction to Bookkeeping Bookkeeping systems Basics of Bookkeeping The functionality of bookkeeping On a personal note Course 4: Sage 50 Training Module 1: Payroll Basics Module 2: Company Settings Module 3: Legislation Settings Module 4: Pension Scheme Basics Module 5: Pay Elements Module 6: The Processing Date Module 7: Adding Existing Employees Module 8: Adding New Employees Module 9: Payroll Processing Basics Module 10: Entering Payments Module 11: Pre-Update Reports Module 12: Updating Records Module 13: e-Submissions Basics Module 14: Process Payroll (November) Module 15: Employee Records and Reports Module 16: Editing Employee Records Module 17: Process Payroll (December) Module 18: Resetting Payments Module 19: Quick SSP Module 20: An Employee Leaves Module 21: Final Payroll Run Module 22: Reports and Historical Data Module 23: Year-End Procedures Sage 50 Payroll Advanced Diploma Module 1: The Outline View and Criteria Module 2: Global Changes Module 3: Timesheets Module 4: Departments and Analysis Module 5: Holiday Schemes Module 6: Recording Holidays Module 7: Absence Reasons Module 8: Statutory Sick Pay Module 9: Statutory Maternity Pay Module 10: Student Loans Module 11: Company Cars Module 12: Workplace Pensions Module 13: Holiday Funds Module 14: Roll Back Module 15: Passwords and Access Rights Module 16: Options and Links Module 17: Linking Payroll to Accounts Course 5: Wages & Benefits Basics of Employment Law National Minimum Wage & National Living Wage Parental Rights, Sick Pay, & Pension Scheme Health & Safety at Work Course 6: Law and Contracts - Level 2 Module 01: Introduction to UK Laws Module 02: Ministry of Justice Module 03: Agreements and Contractual Intention Module 04: Considerations and Capacities of Contact Laws Module 05: Terms within a Contract Module 06: Misinterpretations and Mistakes Module 07: Consumer Protection Module 08: Privity of Contract Module 09: Insurance Contract Laws Module 10: Contracts for Employees Module 11: Considerations in International Trade Contracts Module 12: Laws and Regulations for International Trade Module 13: Remedies for Any Contract Breach Course 7: Financial Analysis Section-1. Introduction Section-2. Profitability Section-3. Return Ratio Section-4. Liqudity Ratio Section-5.Operational Analysis Section-6. Detecting Manipulation Course 8: Level 3 Xero Training Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 9: Level 2 Microsoft Office Essentials Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 10: GDPR Data Protection Level 5 Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Tax Accounting, Payroll & Wage Management bundle is designed for those seeking to gain knowledge and skills about this crucial topic either to start a career in this industry or to get a promotion in their current career. Hence, this bundle is ideal for- Students Graduates Job Seekers Job Holders Entrepreneurs Career path While broadening your knowledge and strengthening your skills, this Tax Accounting, Payroll & Wage Management bundle will pave out many career opportunities, including- Tax Accountant Financial Manager Financial Analyst HR Manager Bookkeeper Account Officer For these career opportunities, the average salary generally varies from £15,000 to £ 50,000 a year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3 Tax Accounting) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost