Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to:Identify the different types of tools and techniques availableApply change management successfullyReview what to look for when applying business case thinking to Root Cause AnalysisDevelop a process to systematically approach problems Problem determination skills cannot be acquired by reading a book. They mostly come from experience. After this course, you will have a general understanding of a structured problem determination approach, which you can then apply in your daily work. RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? Exercise 1a: Why is RCA important What is Root Cause? RCA Benefits and Approaches Exercise 1b: Why are multiple approaches important? Event and Casual Analysis Exercise 1c: Apply Event and Causal Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Exercise 1D: Prepare for Case Study Section Summary and Conclusions Enhance Use of RCA Tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Exercise 2a: Apply Change Analysis Exercise 2b: Change Analysis Worksheet Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Exercise 2b: Apply 5 Why?s Sequence-of-Events Exercise 2b: Worksheet Tool: Cause and Effect Exercise 2c: Apply Cause and Effect Exercise 2c: Cause and Effect Worksheet Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Exercise 2D: Apply Fault Tree Analysis Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Exercise 2E: Apply FMEA Tool: Design / Application Review Exercise 2d: Apply Design/Application Review Section summary & conclusions Problem Resolution & Prevention Section Objectives The Secret of Solving Problems A Note about Statistical Control A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Exercise 3A: Problem as IGOE Exercise 3A: IGOE Template Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Exercise 3B: Apply Lean Six Sigma Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN) What is Business Process Modeling Notation (BPMN)? Benefits of BPMN Basic Components of BPMN Exercise 3C: Use BPMN to Document a Current State Technique: Business Process Maturity Model Five Levels of Maturity Exercise 3D: Appraise Business Process Maturity Level Section Summary and Conclusions Capability Improvement for RCA Section Learning Objectives Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Exercise 4A: Apply RCA to RCA Process Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey Exercise 4B: Apply Strengths, Weakness, Opportunities and Threats (SWOT) to RCA SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? Awareness of the need for change Desire to participate and support the change Knowledge on how to change Ability to implement required skills and behaviors Reinforcement to sustain the change Exercise 4C: Create an Ability Checklist The ADKAR Model: Reinforcement Exercise 4D: Find two examples of how ADKAR will be different Section Summary and Conclusions Course Summary & Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Exercise 5A: Creating Action Plans Resource Guide Questions Additional course details: Nexus Humans BA17 - Advanced Root Cause Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA17 - Advanced Root Cause Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 4 Days 24 CPD hours This course is intended for Cisco integrators and partners Network operators Network administrators Optical network administrators System administrators System integrators and professional services Overview After taking this course, you should be able to: Describe Cisco EPN Manager's features and navigate the Cisco EPN Manager's user interface Understand the network inventory, topologies, and circuits Manage dashboards, alarms, and events Create and interpret reports Distinguish the system requirements for Cisco EPN Manager, and procedures for new installations, upgrades, licensing, and high availability Manage device groups and virtual domains Establish user accounts and their role-based access to EPN Manager's features and devices Configure and combine devices Perform backups and restores Manage data retention, purging, and software updates Monitor system health and performance Update and manage software images Archive, review, and restore configuration files Configure Quality of Service (QoS) actions and policies Configure devices using templates Perform compliance audits Configure monitoring policies Provision Carrier Ethernet services Provision Multiprotocol Label Switching (MPLS) Traffic Engineering (TE) services Provision Circuit Emulation (CEM) services Provision an Optical Channel Network Connection (OCHNC) circuit Provision an Optical Channel Client Connection (OCHCC) circuit Provision an optical Media Channel Group with an OCHCC circuit Describe how Cisco EPN Manager can work with Cisco Network Services Orchestrator (NSO) to provide automated service provisioning The Configuring and Operating Cisco EPN Manager (EPNM100) v4.0 course shows you how to create efficient and agile network management through automated device operations, fast provisioning install, network configuration, dashboard management, and device management using Cisco¸ Evolved Programmable Network (EPN) Manager. Through a combination of lessons and hands-on labs, you will learn to maximize the benefits of the Cisco EPN Manager as a simplified, flexible, and cost-effective end-to-end lifecycle management solution for network provisioning, and network assurance management for today?s converging packet and optical multilayer networks. Exploring Cisco EPN Manager Cisco EPN Manager Overview Cisco EPN Manager Key Features Viewing Devices and Inventory Device Types View Devices Viewing Network Topologies and Circuits Topology Map Basics Change Information Displayed Using Dashboards Dashboards Overview Customize Dashboards Managing Alarms and Events Alarms and Events Overview View Alarms and Events Generating Reports Report Fundamentals Create and Schedule Reports Performing Basic Administration Installation Basics Perform Server Setup Adding Devices Device Management Fundamentals Add a Device Manually Add User-Defined Fields Backup and Restoring Backup Fundamentals Schedule a Backup Performing System Maintenance Software Updates Data Retention and Purging Software Image Management (SWIM) Software Image Management Fundamentals Setting Up Software Image Management Configuration Management Configuration Management Fundamentals Archive Setup Configuring QoS QoS Basics Create a Classification Profile Configuring Devices with Templates Device Configuration Methods Template Basics Performing Compliance Management Compliance Audit Basics Compliance Policy Basics Monitoring with Policies Monitoring Policy Fundamentals Edit a Monitoring Policy Circuit and Video Conferencing (VC) Fundamentals Circuit Provisioning Basics Supported Service Types Provisioning Carrier Ethernet Services Provision a Carrier Ethernet Service Verify a Service Provisioning Cisco MPLS Traffic Engineering Services Cisco MPLS TE Service Basics Provision a Cisco MPLS TE Service Provisioning Circuit Emulation Services Circuit Emulation Services Basics Provision a CEM Service Provisioning an OCHNC Circuit OCHNC Circuit Basics Set Up Devices for Circuit Provisioning an Optical OCHCC Circuit OCHCC Circuit Basics Set Up Devices for Circuit Provisioning a Media Channel Group with an OCHCC Circuit Media Channel Group with OCHCC Basics Provision a Media Channel Group Introducing Cisco EPN Manager with Cisco NSO Cisco EPN Manager with Cisco NSO Basics For More Information Additional course details: Nexus Humans Cisco Configuring and Operating Cisco EPN Manager v4.0 (EPNM100) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Configuring and Operating Cisco EPN Manager v4.0 (EPNM100) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 4 Days 24 CPD hours This course is intended for This class is intended for experienced developers who are responsible for managing big data transformations including: Extracting, loading, transforming, cleaning, and validating data. Designing pipelines and architectures for data processing. Creating and maintaining machine learning and statistical models. Querying datasets, visualizing query results and creating reports Overview Design and build data processing systems on Google Cloud Platform. Leverage unstructured data using Spark and ML APIs on Cloud Dataproc. Process batch and streaming data by implementing autoscaling data pipelines on Cloud Dataflow. Derive business insights from extremely large datasets using Google BigQuery. Train, evaluate and predict using machine learning models using TensorFlow and Cloud ML. Enable instant insights from streaming data Get hands-on experience with designing and building data processing systems on Google Cloud. This course uses lectures, demos, and hand-on labs to show you how to design data processing systems, build end-to-end data pipelines, analyze data, and implement machine learning. This course covers structured, unstructured, and streaming data. Introduction to Data Engineering Explore the role of a data engineer. Analyze data engineering challenges. Intro to BigQuery. Data Lakes and Data Warehouses. Demo: Federated Queries with BigQuery. Transactional Databases vs Data Warehouses. Website Demo: Finding PII in your dataset with DLP API. Partner effectively with other data teams. Manage data access and governance. Build production-ready pipelines. Review GCP customer case study. Lab: Analyzing Data with BigQuery. Building a Data Lake Introduction to Data Lakes. Data Storage and ETL options on GCP. Building a Data Lake using Cloud Storage. Optional Demo: Optimizing cost with Google Cloud Storage classes and Cloud Functions. Securing Cloud Storage. Storing All Sorts of Data Types. Video Demo: Running federated queries on Parquet and ORC files in BigQuery. Cloud SQL as a relational Data Lake. Lab: Loading Taxi Data into Cloud SQL. Building a Data Warehouse The modern data warehouse. Intro to BigQuery. Demo: Query TB+ of data in seconds. Getting Started. Loading Data. Video Demo: Querying Cloud SQL from BigQuery. Lab: Loading Data into BigQuery. Exploring Schemas. Demo: Exploring BigQuery Public Datasets with SQL using INFORMATION_SCHEMA. Schema Design. Nested and Repeated Fields. Demo: Nested and repeated fields in BigQuery. Lab: Working with JSON and Array data in BigQuery. Optimizing with Partitioning and Clustering. Demo: Partitioned and Clustered Tables in BigQuery. Preview: Transforming Batch and Streaming Data. Introduction to Building Batch Data Pipelines EL, ELT, ETL. Quality considerations. How to carry out operations in BigQuery. Demo: ELT to improve data quality in BigQuery. Shortcomings. ETL to solve data quality issues. Executing Spark on Cloud Dataproc The Hadoop ecosystem. Running Hadoop on Cloud Dataproc. GCS instead of HDFS. Optimizing Dataproc. Lab: Running Apache Spark jobs on Cloud Dataproc. Serverless Data Processing with Cloud Dataflow Cloud Dataflow. Why customers value Dataflow. Dataflow Pipelines. Lab: A Simple Dataflow Pipeline (Python/Java). Lab: MapReduce in Dataflow (Python/Java). Lab: Side Inputs (Python/Java). Dataflow Templates. Dataflow SQL. Manage Data Pipelines with Cloud Data Fusion and Cloud Composer Building Batch Data Pipelines visually with Cloud Data Fusion. Components. UI Overview. Building a Pipeline. Exploring Data using Wrangler. Lab: Building and executing a pipeline graph in Cloud Data Fusion. Orchestrating work between GCP services with Cloud Composer. Apache Airflow Environment. DAGs and Operators. Workflow Scheduling. Optional Long Demo: Event-triggered Loading of data with Cloud Composer, Cloud Functions, Cloud Storage, and BigQuery. Monitoring and Logging. Lab: An Introduction to Cloud Composer. Introduction to Processing Streaming Data Processing Streaming Data. Serverless Messaging with Cloud Pub/Sub Cloud Pub/Sub. Lab: Publish Streaming Data into Pub/Sub. Cloud Dataflow Streaming Features Cloud Dataflow Streaming Features. Lab: Streaming Data Pipelines. High-Throughput BigQuery and Bigtable Streaming Features BigQuery Streaming Features. Lab: Streaming Analytics and Dashboards. Cloud Bigtable. Lab: Streaming Data Pipelines into Bigtable. Advanced BigQuery Functionality and Performance Analytic Window Functions. Using With Clauses. GIS Functions. Demo: Mapping Fastest Growing Zip Codes with BigQuery GeoViz. Performance Considerations. Lab: Optimizing your BigQuery Queries for Performance. Optional Lab: Creating Date-Partitioned Tables in BigQuery. Introduction to Analytics and AI What is AI?. From Ad-hoc Data Analysis to Data Driven Decisions. Options for ML models on GCP. Prebuilt ML model APIs for Unstructured Data Unstructured Data is Hard. ML APIs for Enriching Data. Lab: Using the Natural Language API to Classify Unstructured Text. Big Data Analytics with Cloud AI Platform Notebooks What's a Notebook. BigQuery Magic and Ties to Pandas. Lab: BigQuery in Jupyter Labs on AI Platform. Production ML Pipelines with Kubeflow Ways to do ML on GCP. Kubeflow. AI Hub. Lab: Running AI models on Kubeflow. Custom Model building with SQL in BigQuery ML BigQuery ML for Quick Model Building. Demo: Train a model with BigQuery ML to predict NYC taxi fares. Supported Models. Lab Option 1: Predict Bike Trip Duration with a Regression Model in BQML. Lab Option 2: Movie Recommendations in BigQuery ML. Custom Model building with Cloud AutoML Why Auto ML? Auto ML Vision. Auto ML NLP. Auto ML Tables.
Duration 3 Days 18 CPD hours This course is intended for The ideal audience for this course includes database enthusiasts, IT professionals, and developers who are eager to expand their knowledge and skill set in database management and optimization. Roles that would greatly benefit from attending this course include: Database Developers: Those who design, implement, and maintain databases as part of their primary responsibilities and want to improve their expertise in schema design, query optimization, and advanced database features. Backend Developers: Professionals who work on server-side application logic and require a strong understanding of database management to integrate data storage and retrieval processes into their applications. Overview Upon completing this course, database developers will be able to: Design and implement efficient database schemas by employing normalization techniques, appropriate indexing strategies, and partitioning methods to optimize data storage and retrieval processes. Develop advanced SQL queries, including joining multiple tables, utilizing subqueries, and aggregating data, to extract valuable insights and facilitate decision-making processes. Implement stored procedures, functions, and triggers to automate common database tasks, enforce data integrity, and improve overall application performance. Apply database performance tuning techniques, such as query optimization, index management, and transaction control, to ensure optimal resource usage and enhanced system responsiveness. Integrate databases with various programming languages and platforms, enabling seamless data access and manipulation for web, mobile, and desktop applications. PostgreSQL is a powerful, open-source object-relational database management system that emphasizes extensibility, data integrity, and high performance. Its versatility and robust feature set make it an ideal choice for developers working on projects of all sizes, from small-scale applications to enterprise-level systems. By learning PostgreSQL, developers can tap into its advanced capabilities, such as full-text search, spatial data support, and customizable data types, allowing them to create efficient and scalable solutions tailored to their unique needs. PostgreSQL for Database Developers is a three-day hands-on course that explores the fundamentals of database management, covering everything from installation and management to advanced SQL functions. Designed for beginners and enthusiasts alike, this course will equip you with the knowledge and skills required to effectively harness the power of PostgreSQL in today's data-driven landscape. Throughout the course you?ll be immersed in a variety of essential topics, such as understanding data types, creating and managing indexes, working with array values, and optimizing queries for improved performance. You?ll gain valuable hands-on experience with real-world exercises, including the use of the psql client, writing triggers and stored procedures with PL/pgSQL, and exploring advanced SQL functions like Common Table Expressions (CTE), Window Functions, and Recursive Queries. You?ll exit this course with a solid foundation in PostgreSQL, enabling you to confidently navigate and manage your databases with ease and efficiency. Installing & Managing PostgreSQL PostgreSQL installation process Optimal configuration settings User and role management Database backup and restoration Overview of PostgreSQL Database PostgreSQL architecture overview Understanding database objects Efficient data storage Transaction management basics Using the psql client Introduction to psql Essential psql commands Executing queries effectively Managing databases with psql Understanding PostgreSQL data types Numeric data types explored Character and binary types Date, time, and boolean values Array and other types Understanding sequences Sequence creation and usage Customizing sequence behavior Implementing auto-increment columns Sequence manipulation and control Creating & managing indexes PostgreSQL index fundamentals Designing partial indexes Utilizing expression-based indexes Index management techniques Using COPY to load data COPY command overview Importing and exporting data Handling CSV and binary formats Performance considerations Working with Array Values Array value basics Array manipulation functions Querying arrays efficiently Multidimensional array handling Advanced SQL Functions Mastering Common Table Expressions Utilizing Window Functions Regular Expressions in SQL Crafting Recursive Queries Writing triggers & stored procedures with PL/pgSQL PL/pgSQL variables usage Implementing loop operations PERFORM and EXECUTE statements Developing PostgreSQL triggers Using the PostgreSQL query optimizer Query analysis and optimization EXPLAIN command insights PostgreSQL query operators Identifying performance bottlenecks Improving query performance Query performance tuning Index optimization strategies Efficient database partitioning Connection and resource management Wrap Up & Additional Resources Further learning opportunities Staying up-to-date with PostgreSQL Community engagement and support Additional course details: Nexus Humans PostgreSQL for Database Developers (TTDB7024) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PostgreSQL for Database Developers (TTDB7024) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators; anyone who wants to improve their Business Analysis skills. Overview After completing this course, students will know how to: Plan, manage and close requirements for software development project in reduced time using Agile Scrum practices Minimize project uncertainty and risk by applying Agile principles through the Scrum method Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your software development team that will be able to continuously align the delivered software with desired business needs, easily adapting to changing requirements throughout the process. Learn how to apply Agile Scrum by measuring and evaluating status based on the undeniable truth of working, testing software, creating a more accurate visibility into the actual progress of projects. Many of today?s Project Management and Business Analyst Professionals are finding themselves leading, managing and analyzing on Agile development teams - only to find that many of the tools and techniques applied when using a traditional project management approach no longer work as effectively or at all. In order to do more than survive in this iterative development environment, today?s Project Manager and Business Analyst must employ additional project management and business analysis tools and techniques to effectively lead their teams and deliver their projects. Introduction - Fundamentals of Agile Why Agile? Exercise 1a: Waterfall-Lean-Agile Simulation History & Mindset: Understand how the agile approach arose. The Agile Lifecycle Introducing Agile to the organization Roles and Responsibilities on an Agile project team. Understand the purpose, the concepts, the theory, and some applications around the importance of people as individuals providing value through working in teams. Establishing core hours - How will the team work during a day? How to build end-to-end systems in early iterations Exercise 1b: How to build end-to-end systems in early iterations Planning and Managing Business Analysis Communication and Performance Agile and CMMI Exercise 1c: Case Study Project Assembling the team ? Scrum Roles Value-Driven Development: Understand why agile development focuses so heavily on working products, its more general casting as 'value-driven' development, with incremental, iterative and risk-driven approaches. Themes, theory and applications. Exercise 2a: Identify the ?Product Owner? Identify Project Success Criteria Exercise 2b: Review the Scrum Cheat Sheet Establish your Agile team using RACI Exercise 2c: Build the Scrum Team Define the Product and Project Vision Envision the Product and Project outcomes Exercise 3a: Review Agile Checklist Project Chartering (Project Planning) Assemble the Agile project team ? what are their responsibilities? Compile the Product Backlog (Coarse-Grain Requirements) Discuss how to Plan Sprints and Releases Exercise 3b: Product Vision ? Goals and Strategies Establish the Project ?time-box? Exercise 3c: Create a Release Plan Embrace the High-Level (Coarse-Grain) Plan Managing different types of Personas on an Agile Project Identifying and managing ?Information Radiators? Planning in Agile Projects ? Common practices that work Determine how the team will tracking and monitoring activities Exercise 3c: Establish the Project Time-box Tools and Techniques ? Building the Scrum Task board Communications Exercise 4a: Discussion ? Tools and Techniques for Scrum Planning, Monitoring and Adapting Scrum Task Board Exercise 4c: Create a Scrum Task board ? Identify work streams Agile Estimating Agile Analysis and Design Burndown Chart Team Velocity Soft Skills Negotiation Estimating ad Prioritizing Effort Planning Releases. Understand the value, the concepts, the theory and some applications for learning and adapting at all levels and on all topics (the product, the process, the team, and the organization). Exercise 5a: Brainstorm Business Functionality Establishing decision and acceptance criteria for user stories Planning Poker Exercise 5b: Estimate Effort (Coarse-Grain) Prioritize themes and releases Prioritize user stories Exercise 5c: Confirm the Estimated Effort (Fine Grain) Estimating team velocity Preparing for change ? Is the organization ready? Exercise 5d: Hold a daily Scrum and update the Scrum Task Board Exercise 5e: Conduct a Scrum or Scrums Plan the Iteration (Sprint) Sprint Zero activities Elements of a successful Sprint Planning meeting Create a Sprint Backlog How to create a task board Exercise 6a: Using the case study ? Review Iteration Planning Checklist Create a Sprint plan ? Establishing Sprint success metrics Exercise 6b: Discussion Sprint ?Zero? Activities Define the vision and Iteration Requirements Estimating the level of effort (LOE) with the team Creating user Stories for the Product Backlog -Guidelines to consider The art of slicing user stories Exercise 6c: Review the Sprint Plan Managing the Solution Scope and Requirements using 2-4 week Sprints Exercise 6d: Adapting a change-driven Project plan that works Adapting a change-driven (Agile) Project plan that works ? what are the key differences from traditional (waterfall) project plans? Finalize the Iteration Plan and how the team will operate Running the Sprint - from Planning to Review and Retrospective Managing your Scrums and setting expectations with your team Exercise 7a: Using the case study ? Review the Review Planning checklist Using Burndown charts to track progress Exercise 7b: Using the case study ? Review the Review Retrospective checklist Manage changes during the Sprint ? What questions to ask Prepare for the Sprint Review Exercise 7c: Review of roles - Quiz Obtain Customer Acceptance of the Product Increment Hold a Sprint Retrospective - What is working and what needs to be improved upon during the Sprints Update the product backlog - Rework the High-Level (Coarse-Grain) Plan Plan and Execute the next Sprint Create an environment for continuous improvement ? Product, Process and People Additional Information Useful books and links on Agile
Duration 5 Days 30 CPD hours This course is intended for The primary audiences for this course are the following: • Operators of Juniper Networks security solutions, including network engineers, administrators, support personnel, and resellers. Overview After successfully completing this course, you should be able to: Identify security challenges in today's networks. Identify products that are incorporated into the Juniper Connected Security solution. Explain the value of implementing security solutions. Explain how Juniper Connected Security solves the cyber security challenges of the future. Explain SRX Series session management. Explain Junos ALG functions and when to use them. Describe policy logging on the SRX series device. Explain security policy scheduling. Describe application security theory. Explain application signature usage in AppID. Describe the AppTrack service. Describe the AppFW service. Describe the AppQoS service. Configure security policies using the AppSecure suite of services. Explain unified security policies. Describe IPS signatures. Configure an IPS policy using pre-defined templates. Describe how to update the IPS attack object database. Describe IPS rules and rule bases. Configure custom attack objects. Describe Junos Space and Security Director. Configure policy management using Security Director. Describe Security Director objects. Explain the different licensing options for Sky ATP List Sky ATP's features and benefits. Configure Sky ATP profiles and enroll an SRX Series device. Configure file scanning on Sky ATP. Configure Sky ATP to scan email Configure GeoIP on Sky ATP. Describe the JATP features and benefits List the JATP device options. Explain the JATP architecture. List 3rd party support options for JATP. Explain JATP SmartCore analytics processes. Describe Policy Enforcer configuration options. Describe Policy Enforcer integration with Sky ATP. Configure Policy Enforcer to block lateral malware movement. Explain Juniper Secure Analytics features and benefits. Describe JSA log collection. Describe JSA network flow collection. Describe the JSA Offense Management workspace. Explain the JSA Risk Manager features. Configure JSA to collect network and log collection. Explain the features of JIMS. Describe JIMS integration into the current AD network. Describe the Sky Enterprise service and how it can save resources. Explain the Sky Enterprise monitoring service. Explain the vSRX Series device benefits. Describe use cases for the vSRX. Explain the cSRX Series device benefits. Describe use cases for the cSRX. Describe SSL Proxy Concepts. Explain Forward and Reverse Proxy and the limitations of each. Configure both Forward and Reverse Proxy. This five-day course uses the Junos J-Web, CLI, Junos Space, and other user interfaces to introduce students to the concept of Juniper Connected Security. Chapter 1: Course Introduction Course Introduction Chapter 2: CLI Overview User Interface Options Command-Line Interface Initial Configuration Interface Configuration Lab 1: CLI Overview Chapter 3: Advanced Security Policy Session Management Junos ALGs Policy Scheduling Policy Logging Lab 2: Advanced Security Policy Chapter 4: Application Security Theory Application ID Application Signatures App Track App Firewall App QoS App QoE Chapter 5: Application Security Implementation AppTrack Implementation AppFW Implementation AppQos Implementation APBR Implementation Lab 3: Application Security Chapter 6: Intrusion Detection and Prevention IPS Overview IPS Policy Attack Objects IPS Configuration IPS Monitoring Lab 4: Implementing IPS Chapter 7: Security Director Overview Security Director Objects Security Director Policy Management Lab 5: Security Director Chapter 8: Sky ATP Implementation Architecture and Key Components Features and Benefits Configuration Compromised Hosts Command and Control File Scanning E-mail Scanning Geo IP Security Policy Integration Troubleshooting Lab 6: Sky ATP Implementation Chapter 9: Policy Enforcer Policy Enforcer Concepts Configuration Options Policy Enforcer Installation Lab 7: Policy Enforcer Chapter 10: JATP Overview Traffic Inspection Threat Detection Threat Analysis JATP Architecture Chapter 11: JATP Implementation Data Collectors Configure SmartCore Analytics Engine Log Ingestion Incident Management SRX Threat Prevention 3rd Party support for Threat Prevention Reporting Lab 8: JATP Chapter 12: Juniper Secure Analytics (JSA) JSA Overview Data Collection Log Analytics Threat Analytics Vulnerability Management Risk Management Lab 9: JSA Chapter 13: JIMS JIMS Overview JIMS Integration Lab 10: JIMS Chapter 14: vSRX and cSRX vSRX Overview vSRX Supported Features vSRX Use Cases cSRX Overview Lab 11: vSRX Installation Chapter 15: SSL Proxy SSL Proxy Overview SSL Concepts SSL Proxy Configurations Troubleshooting Lab 12: SSL Proxy Chapter 16: Cluster Concepts Chassis Cluster Concepts Chassis Cluster Operation Chapter 17: Chassis Cluster Implementation Chassis Cluster Configuration Chassis Cluster Advanced Options Lab 13: Chassis Cluster Implementation Chapter 18: Chassis Cluster Troubleshooting Chassis Cluster Case Studies Troubleshooting Examples Lab 14: Chassis Cluster Troubleshooting Additional course details: Nexus Humans JSEC - Junos Security training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the JSEC - Junos Security course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Operators, administrators, and architects for VMware Horizon should enroll in this course. These individuals are responsible for the creation, maintenance, and or delivery of remote and virtual desktop services. Additional duties can include the implementation, support, and administration of an organization's end-user computing infrastructure. Overview By the end of the course, you should be able to meet the following objectives: Recognize the features and benefits of Horizon Use VMware vSphere to create VMs to be used as desktops for Horizon Create and optimize Windows VMs to create Horizon desktops Install and configure Horizon Agent on Horizon desktop Configure and manage the VMware Horizon Client⢠systems and connect the client to a VMware Horizon desktop Configure, manage, and entitle desktop pools of full VMs Configure, manage, and entitle pools of instant-clone desktops Create and use Remote Desktop Services (RDS) desktops and application pools Monitor the Horizon environment using Horizon Console Dashboard and Horizon Help Desk Tool Identify Horizon Connection Server installation, architecture, and requirements. Describe the authentication and certification options for a Horizon environment Recognize the integration process and benefits of VMware Workspace ONE Access⢠and Horizon 8 Discuss performance and scalability options available in Horizon 8 Describe different security options for the Horizon environment VMware Horizon 8: Deploy and Manage is a five-day combination course of VMware Horizon 8: Skills for Virtual Desktop Management & VMware Horizon 8: Infrastructure Administration. This training collection gives you the hands-on skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You will build on your skills in configuring and managing VMware Horizon© 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users. Additionally, you will learn how to install and configure a virtual desktop infrastructure platform. You learn how to install and configure VMware Horizon© Connection Server?, VMware Unified Access Gateway?, how to configure a load balancer for use with Horizon, and how to establish Cloud Pod Architecture. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Horizon Recognize the features and benefits of Horizon Describe the conceptual and logical architecture of Horizon Introduction to Use Case Define a use case for your virtual desktop and application infrastructure Convert customer requirements to use-case attributes vSphere for Horizon 8 Explain basic virtualization concepts Use VMware vSphere© Client? to access your Center Server system and VMware ESXi? hosts Create, provision, and remove a virtual machine VMware Horizon Desktops Create a Windows and a Linux virtual machine using vSphere Optimize and prepare Windows and Linux virtual machines to set up Horizon desktop VMs VMware Horizon Agents Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines Create a gold master for Windows Horizon desktops VMware Horizon Pools Identify the steps to set up a template for desktop pool deployment List the steps to add desktops to the VMware Horizon© Connection Server? inventory Compare dedicated-assignment and floating-assignment pools Outline the steps to create an automated pool Define user entitlement Explain the hierarchy of global, pool-level, and user-level policies VMware Horizon Client Options Describe the different clients and their benefits Access Horizon desktop using various Horizon clients and HTML Configure integrated printing, USB redirection, and the shared folders option Configure session collaboration and media optimization for Microsoft Teams Creating and Managing Instant-Clone Desktop Pools List the advantages of instant clones Explain the provisioning technology used for instant clone desktop pools Set up an automated pool of instant clones Push updated images to instant clone desktop pools Creating RDS Desktop and Application Pools Explain the difference between an RDS desktop pool and an automated pool Compare and contrast an RDS session host pool, a farm, and an application pool Create an RDS desktop pool and an application pool Access RDS desktops and application from Horizon Client Use the instant clone technology to automate the build-out of RDSH farms Configure load-balancing for RDSHs on a farm Monitoring VMware Horizon Monitor the status of the Horizon components using the Horizon Administrator console dashboard Monitor desktop sessions using the HelpDesk tool Course Introduction Introductions and course logistics Course objectives Horizon Connection Server Recognize VMware Horizon reference architecture Identify the Horizon Connection Server supported features Identify the recommended system requirements for Horizon Connection Server Configure the Horizon event database Outline the steps for the initial configuration of Horizon Connection Server Discuss the ADAM database as a critical component of Horizon Connection Server installation Authentication and Certificates Compare the authentication options that Horizon Connection Server supports Describe the Smartcard authentication options that Horizon Connection Server supports Outline the steps to create a Horizon administrator and custom roles Describe the roles available in a Horizon environment Explain the role that certificates play for Horizon Connection Server Install and configure certificates for Horizon Connection Server Install and configure True SSO in a Horizon environment Workspace ONE Access & Virtual Application Management Recognize the features and benefits of Workspace ONE Access Recognize the Workspace ONE Access console features Explain identity management in Workspace ONE Access Explain access management in Workspace ONE Access Describe the Workspace ONE Access directory integration Describe the Workspace ONE Access directory integration Deploy virtual applications with Workspace services Horizon Protocols Compare the remote display protocols that are available in VMware Horizon Describe the BLAST Display Protocol Codecs Describe BLAST and PCoIP ADMX GPO common configurations Graphic Cards Describe the 3D rendering options available in Horizon 8 Compare vSGA and vDGA List the steps to configure graphics cards for use in a VMware Horizon environment Horizon Scalability Describe the purpose of a replica connection server Explain how multiple Horizon Connection Server instances in a pod maintain synchronization Explain Horizon Cloud Pod Architecture LDAP replication and VIPA Explain Horizon Cloud Pod Architecture scalability options Horizon Security Explain concepts relevant to secure Horizon connections Describe how to restrict Horizon connections. Discuss the benefits of using Unified Access Gateway List the two-factor authentication options that are supported by Unified Access Gateway List Unified Access Gateway firewall rules Describe the situation in which you might deploy Unified Access Gateway instances with one, two, or three network interfaces Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon 8: Deploy and Manage training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon 8: Deploy and Manage course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM Outline the components of Workspace ONE UEM Explain the general features and functionality enabled with Workspace ONE UEM Summarize basic Workspace ONE administrative functions Explain and deploy common Workspace ONE integrations Securely deploy configurations to Workspace ONE UEM managed devices Onboard device endpoints into Workspace ONE UEM Summarize alternative management methodologies for rugged devices Discuss strategies for maintaining environment and device fleet health Configure and deploy applications to Workspace ONE UEM managed devices Analyze a Workspace ONE UEM deployment Enable email access on devices Integrate Workspace ONE UEM with content repositories and corporate file shares Summarize basic troubleshooting methodologies Outline common troubleshooting techniques in the Workspace ONE UEM console Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console Summarize common troubleshooting strategies for Workspace ONE UEM managed devices Outline common application management troubleshooting techniques in the Workspace ONE UEM console Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console Explain common troubleshooting approaches for the VMware Unified Access Gateway⢠platform and individual edge services Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE Assist⢠In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. You will also learn to investigate, analyze, and determine issues that might occur with all the different components of Workspace ONE UEM.By understanding how to effectively troubleshoot product issues, administrators can understand how product services communicate and function, in turn optimizing service and software health management. At the end of five days, you will have the foundational knowledge for effectively managing and conducting basic troubleshooting for Workspace ONE UEM. Course Introduction Introductions and course logistics Course objectives Online resources and references Platform Architecture Summarize the features and functionality of Workspace ONE UEM Outline the benefits of leveraging Workspace ONE UEM Recognize the core and productivity components that make up the Workspace ONE UEM platform Summarize high availability and disaster recovery for the Workspace ONE solution Administration Navigate and customize the Workspace ONE UEM console Summarize the hierarchical management structure Explain the features and functions of Workspace ONE Hub Services Outline account options and permissions Enterprise Integrations Outline the process and requirements to integrate with directory services Explain certificate authentication and practical implementation with Workspace ONE Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console Describe VMware Dynamic Environment Manager? and its architecture Onboarding Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management Outline the steps for setting up autodiscovery in the Workspace ONE UEM console Enroll an endpoint through the VMware Workspace ONE© Intelligent Hub app Summarize platform onboarding options Managing Endpoints Explain the differences between device and user profiles Describe policy management options for Windows and macOS Describe the functions and benefits of using compliance policies Explain the use case for Freestyle Orchestrator Describe the capabilities that sensors and scripts enable Alternative Management Methods Describe the function and benefits of device staging Configure product provisioning in the Workspace ONE UEM console Understand the benefits of deploying a VMware Workspace ONE© Launcher? configuration to Android devices List the system and device requirements for Linux device management in Workspace ONE UEM Applications Describe the features, benefits, and capabilities of application management in Workspace ONE UEM Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console Describe the benefits of using Apple Business Manager content integration Describe the benefits of using server-to-client software distribution List the functions and benefits of VMware Workspace ONE© SDK Device Email List the email clients supported by Workspace ONE UEM Configure an Exchange Active Sync profile in the Workspace ONE UEM console Configure VMware Workspace ONE© Boxer settings Summarize the available email infrastructure integration models and describe their workflows Configure email compliance policies and notifications services Content Sharing Describe the benefits of using Content Gateway and the Content Gateway workflows Describe the benefits of integrating content repositories with Workspace ONE UEM Configure a repository in the Workspace ONE UEM console Maintenance Manage endpoints from the Device List View and the Device Details View pages Analyze endpoint deployment and compliance data from Monitor Overview page Fundamentals of Troubleshooting Workspace ONE UEM Outline software troubleshooting logic and support methods Summarize the main process flows for the Workspace ONE UEM components Explain the importance of Workspace ONE UEM process flows for troubleshooting Identify different Workspace ONE UEM log files Workspace ONE UEM Console Troubleshooting Outline the best practices for troubleshooting Workspace ONE UEM console issues Identify common group management and assignment-related issues Outline common issues for Workspace ONE UEM console roles and system settings Understand how analytic events can be used to identity platform errors Summarize the steps for collecting and analyzing Workspace ONE UEM console logs Integration Troubleshooting Outline the common enterprise integrations in Workspace ONE UEM Outline common troubleshooting techniques for the VMware AirWatch© Cloud Connector? Troubleshoot issues related to Directory Services integration Identify directory user and groups synchronization issues Troubleshoot issues related to certificate authority integration Explain VMware Workspace ONE© Access? integration and Workspace ONE Intelligent Hub troubleshooting techniques Endpoint Troubleshooting Compare the endpoint connection topologies in Workspace ONE UEM Outline useful tools and resources for endpoint troubleshooting Summarize the best practices for device enrollment troubleshooting Explain device connectivity troubleshooting techniques Demonstrate how to identify and resolve profile-related issues Identify common compliance policy issues and potential root causes Application Troubleshooting Explain the different scoping questions for troubleshooting applications Review application management configurations Summarize the general tools and resources for application troubleshooting Describe the general logic of troubleshooting public applications Understand internal application issues and potential causes Explain purchased application troubleshooting techniques Unified Access Gateway and Edge Services Troubleshooting Review Unified Access Gateway architecture and edge service workflows Understand Unified Access Gateway general configurations Explain how to utilize Unified Access Gateway related troubleshooting tools and resources Identify and resolve common issues for Content Gateway on Unified Access Gateway Summarize troubleshooting techniques for VMware Workspace ONE© Tunnel? on Unified Access Gateway Email Troubleshooting Review different email architecture and workflows Summarize common errors associated with email profiles Identify tools and resources for email troubleshooting Discuss troubleshooting techniques for VMware AirWatch© Secure Email Gateway? on Unified Access Gateway Outline PowerShell integration issues and techniques to address them Additional Troubleshooting Tools Describe how the Self-Service Portal helps administrators and empowers end users to resolve issues Explain how Workspace ONE Assist can help with troubleshooting endpoints
Duration 5 Days 30 CPD hours This course is intended for Workspace ONE UEM and Workspace ONE Access operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM Outline the components of Workspace ONE UEM Explain the general features and functionality enabled with Workspace ONE UEM Summarize the basic Workspace ONE administrative functions Explain and deploy common Workspace ONE integrations Securely deploy configurations to Workspace ONE UEM managed devices Onboard device endpoints into Workspace ONE UEM Summarize the alternative management methodologies for rugged devices Discuss strategies to maintain environment and device fleet health Configure and deploy applications to Workspace ONE UEM managed devices Analyze a Workspace ONE UEM deployment Enable email access on devices Integrate Workspace ONE UEM with content repositories and corporate file shares Explain the general features and functionalities that Workspace ONE Access enables Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access Summarize and implement Workspace ONE productivity services into the digital workspace environment Explain the methods of enabling mobile single sign-on for mobile endpoints managed in the digital workspace Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform, endpoint management solution with VMware Workspace ONE© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the course, you will have the foundational knowledge for effectively implementing Workspace ONE UEM.Also, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE© Access? with Workspace ONE UEM to securely distribute business-critical applications from any device and to configure access management controls. Through a combination of hands-on labs, simulations, and interactive lectures, you configure Workspace ONE Access and Workspace ONE UEM system and productivity integrations.You will leave with a foundational understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on. Overall, the course lays out the foundational principles of identity and access management.Please note - This course is a combination of the VMware Workspace ONE: Skills for UEM and the VMware Workspace ONE: Integrations course. Course Introduction Introductions and course logistics Course objectives Platform Architecture Summarize the features and functionality of Workspace ONE UEM Outline the benefits of leveraging Workspace ONE UEM Recognize the core and productivity components that make up the Workspace ONE UEM platform Summarize high availability and disaster recovery for the Workspace ONE solution Administration Navigate and customize the Workspace ONE UEM console Summarize the hierarchical management structure Explain the features and functions of Workspace ONE Hub Services Outline account options and permissions Enterprise Integrations Outline the process of integrating with directory services Explain certificate authentication and practical implementation with Workspace ONE Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console Describe VMware Dynamic Environment Manager and its architecture Onboarding Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management Outline the steps for setting up autodiscovery in the Workspace ONE UEM console Enroll an endpoint through the VMware Workspace ONE© Intelligent Hub app Summarize the platform onboarding options Managing Endpoints Explain the differences between device and user profiles Describe policy management options for Windows and macOS Describe the functions and benefits of using compliance policies Explain the use case for Freestyle Orchestrator Describe the capabilities that sensors and scripts enable. Alternative Management Methods Describe the function and benefits of device staging Configure product provisioning in the Workspace ONE UEM console Understand the benefits of deploying a VMware Workspace ONE© Launcher? configuration to Android devices List the system and device requirements for Linux device management in Workspace ONE UEM Applications Describe the features, benefits, and capabilities of application management in Workspace ONE UEM Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console Describe the benefits of using Apple Business Manager content integration Describe the benefits of using server-to-client software distribution List the functions and benefits of VMware Workspace ONE© SDK Device Email List the email clients supported by Workspace ONE UEM Configure an Exchange Active Sync profile in the Workspace ONE UEM console Configure VMware Workspace ONE© Boxer settings Summarize the available email infrastructure integration models and describe their workflows Configure email compliance policies and notifications services Content Sharing Describe the benefits of using Content Gateway Describe the Content Gateway workflows Describe the benefits of integrating content repositories with Workspace ONE UEM Configure a repository in the Workspace ONE UEM console Maintenance Manage endpoints from the Device List view and the Details view. Analyze endpoint deployment and compliance data from the Workspace ONE UEM Monitor page. Workspace ONE Access Summarize the benefits of Workspace ONE Access Outline the core features and functions enabled by Workspace ONE Access Navigate the Workspace ONE Access console Explain the functions of directory integration with Workspace ONE Access Explain the various types of authentication protocols enabled by Workspace ONE Access Integrating Workspace ONE UEM and Workspace ONE Access Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access Outline the process of connecting Workspace ONE UEM and Workspace ONE Access Examine the workflow of integrations Summarize the key features of an integrated solution Productivity Integrations Identify the functions enabled by VMware Unified Access Gateway? Outline the purpose of the VMware AirWatch© Secure Email Gateway? edge service Explain the features enabled by the VMware Workspace ONE© Tunnel? edge service Summarize the capabilities enabled by the Content Gateway edge service SAML 2.0 Authentication Outline the authentication methods supported by Workspace ONE Access Summarize the main properties of the SAML protocol Summarize the SAML authentication workflow Explain the application SSO authentication workflow with SAML Mobile Single Sign-On Describe the concept of mobile SSO Outline the mobile SSO workflows Intelligence and Automation Summarize the features of Workspace ONE© Intelligence? Outline the benefits of using Workspace ONE Intelligence Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Workspace ONE: Deploy and Manage [V22.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Workspace ONE: Deploy and Manage [V22.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants. Overview By the end of the course, you should be able to meet the following objectives: Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM Outline the components of Workspace ONE UEM Explain the general features and functionality enabled with Workspace ONE UEM Summarize basic Workspace ONE administrative functions Explain and deploy common Workspace ONE integrations Securely deploy configurations to Workspace ONE UEM managed devices Onboard device endpoints into Workspace ONE UEM Summarize alternative management methodologies for rugged devices Discuss strategies to maintain environment and device fleet health Configure and deploy applications to Workspace ONE UEM managed devices Analyze Workspace ONE UEM deployments Enable email access on devices Integrate Workspace ONE UEM with content repositories and corporate file shares Explain the general features and functionality that Workspace ONE Access enables Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access Summarize and implement Workspace ONE productivity services into the digital workspace environment Explain the methods of enabling mobile single sign-on for endpoints managed in the digital workspace Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce Summarize basic troubleshooting methodologies Outline common troubleshooting techniques in the Workspace ONE UEM console Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console Summarize common troubleshooting strategies for Workspace ONE UEM managed devices Outline common application management troubleshooting techniques in the Workspace ONE UEM console Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console Explain common troubleshooting approaches for the VMware Unified Access Gateway⢠platform and individual edge services Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE Assist⢠In this extended five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the course, you will have the foundational knowledge necessary to implement Workspace ONE UEM effectively.In addition, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE© Access? with Workspace ONE UEM to distribute business-critical applications securely from any device and configure access management controls. You will learn how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on, and you will leave with an understanding of the fundamental principles of identity and access management.Finally, you learn to investigate, analyze, and determine issues that might occur with the different components of Workspace ONE UEM. Troubleshooting is the backbone of service maintenance and management. By understanding how to effectively troubleshoot product issues, administrators can understand how product services communicate and function, in turn optimizing service and software health management. Course Introduction Introductions and course logistics Course objectives Online resources and references Platform Architecture Summarize the features and functionality of Workspace ONE UEM Outline the benefits of leveraging Workspace ONE UEM Recognize the core and productivity components that make up the Workspace ONE UEM platform Summarize high availability and disaster recovery for Workspace ONE Solution Administration Navigate and customize the Workspace ONE UEM console Summarize the hierarchical management structure Explain the features and functions of Workspace ONE Hub Services Outline account options and permissions Enterprise Integrations Outline the process and needs to integrate with directory services Explain certificate authentication and practical implementation with Workspace ONE Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console Describe VMware Dynamic Environment Manager? and its architecture Onboarding Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management Outline the steps for setting up autodiscovery in the Workspace ONE UEM console Enroll an endpoint through the VMware Workspace ONE© Intelligent Hub app Summarize platform onboarding options Managing Endpoints Explain the differences between device and user profiles Describe policy management options for Windows and macOS Describe the functions and benefits of using compliance policies Explain the use cases for Freestyle Orchestrator Describe the capabilities that sensors and scripts enable Alternative Management Methods Describe the function and benefits of device staging Configure product provisioning in the Workspace ONE UEM console Understand the benefits of deploying a VMware Workspace ONE© Launcher? configuration to Android devices List the system and device requirements for Linux device management in Workspace ONE UEM Applications Describe the features, benefits, and capabilities of application management in Workspace ONE UEM Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console Describe the benefits of using Apple Business Manager content integration Describe the benefits of using server-to-client software distribution List the functions and benefits of VMware Workspace ONE© SDK Device Email List the email clients supported by Workspace ONE UEM Configure an Exchange Active Sync profile in the Workspace ONE UEM console Configure VMware Workspace ONE© Boxer settings Summarize the available email infrastructure integration models and describe their workflows Configure email compliance policies and notifications services Content Sharing Describe the benefits of using Content Gateway and the Content Gateway workflows Describe the benefits of integrating content repositories with Workspace ONE UEM Configure a repository in the Workspace ONE UEM console Maintenance Manage endpoints from the Device List View and the Device Details View pages Analyze endpoint deployment and compliance data from the Monitor Overview page Workspace ONE Access Summarize the benefits of Workspace ONE Access Outline the core features and functions that Workspace ONE Access enables Navigate the Workspace ONE Access console Explain the functions of directory integration with Workspace ONE Access Explain the various types of authentication protocols enabled by Workspace ONE Access Integrating Workspace ONE UEM and Workspace ONE Access Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access Outline the process of connecting Workspace ONE UEM and Workspace ONE Access Explain the integrations workflow Summarize the key features of an integrated solution Productivity Integrations Identify the functions enabled by Unified Access Gateway Outline the purpose of the VMware AirWatch© Secure Email Gateway? edge service Explain the features enabled by the VMware Workspace ONE© Tunnel? edge service Summarize the capabilities enabled by the Content Gateway edge service SAML 2.0 Authentication Outline authentication methods supported by Workspace ONE Access Summarize the main properties of the SAML protocol Summarize the SAML authentication workflow Explain the application single sign-on authentication workflow with SAML Mobile Single Sign-On Describe the concept of mobile single sign-on Outline mobile single sign-on workflows Intelligence and Automation Summarize the features of VMware Workspace ONE© Intelligence? Outline the benefits of using Workspace ONE Intelligence Fundamentals of Troubleshooting Workspace ONE UEM Outline software troubleshooting logic and support methods Summarize the main process flows for the Workspace ONE UEM components Explain the importance of Workspace ONE UEM process flows for troubleshooting Identify different Workspace ONE UEM log files Workspace ONE UEM Console Troubleshooting Outline the best practices for troubleshooting Workspace ONE UEM console issues Identify common issues related to group management and assignment Outline common issues related to Workspace ONE UEM console roles and system settings Understand how analytic events can be used to identity platform errors Summarize the steps for collecting and analyzing Workspace ONE UEM console logs Integration Troubleshooting Outline the common enterprise integrations in Workspace ONE UEM Outline common troubleshooting techniques for the VMware AirWatch© Cloud Connector? Troubleshoot issues related to Directory Services integration Identify directory user and groups synchronization issues Troubleshoot issues related to certificate authority integration Explain Workspace ONE Access integration and Workspace ONE Intelligent Hub troubleshooting techniques Endpoint Troubleshooting Compare the endpoint connection topologies in Workspace ONE UEM Outline useful tools and resources for endpoint troubleshooting Summarize the best practices for device enrollment troubleshooting Explain device connectivity troubleshooting techniques Understand how to identify and resolve profile-related issues Identify common compliance policy issues and potential root causes Application Troubleshooting Explain the different scoping questions for troubleshooting applications Review application management configurations Summarize the general tools and resources for application troubleshooting Describe the general logic of troubleshooting public applications Understand internal application issues and potential causes Explain purchased application troubleshooting techniques Unified Access Gateway And Edge Services Troubleshooting Review Unified Access Gateway architecture and edge service workflows Understand Unified Access Gateway general configurations Explain how to utilize Unified Access Gateway related troubleshooting tools and resources Identify